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Razorpay Complaints & Reviews

2.8
Last updated Feb 19, 2024
Complaints 3537
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Razorpay reviews & complaints page 3

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J
JinaMaria
from Thane, Maharashtra
Jun 17, 2023
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Money deducted from google pay but tickets not booked from irctc

I tried to book tickets via irctc on 17 June 2023 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id: CICAgNDUmq72fg...
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R
ranisatiya creation
Jun 15, 2023
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Account activation

My company name is Ranistiya Creation. And the murchent id is "LtP0zjqUsGIwhy" I submitted documents for account opening on Razor Pay on 25th May. My account is showing under review from last 10-15 days. 85% activation successful. The company had said activation time of 4 to 5 days on working hours. But my account is not activated yet. So please check it and activate my account so that we can start our businesses soon as possible....
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I was making a contribution of 3 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (8 june, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account....
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I have made online transaction through Razor pay (net banking) on 03.May.23. The total amount was 94519.26, when I did it was throwing an error message about the network issue, so I tried again and got the same error message. Then I tried the 3rd time even though that time it also had the same error message.
I went into my bank account and noticed that all three transactions had been debited from my account. I checked the branch and...
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N
Nikhilhanda
May 26, 2023
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Refund not received

Address:1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi Bangalore Bangalore

Hello, my refund amount of 2399₹ was initiated by merchant on 18th of May through razorypay but it's been 6 business razorpay isn't credit my refund into my wallet/bank i contacted razorpay but they aren't giving me any resolution also they aren't providing me reference number, please help I'm very poor...
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A
Akshay Thacker
May 26, 2023
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Razorpay Auto Debit

Hey While Ago From My Account Rs 149/- Has Been Debited May Be It Was For My Netflix Account But My Netflix Account Is Not Operatable So let Me know for What reason it has been Debited !!!
Rather You Refund My Amount or Activate My Netflix Account!!

Wait For Your Response Plz Make It Clear As Soon As Possible...
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I see some ECS debits done on my banking account through razorpay, I am not sure what are those ECS charges, and why was it autodebited from my account, Bank asked me to check with you, please check and confirm this for refrence
RAZORPAYSOFTWAREPRIV_ICIC[protected]_ACH_

I done see any existing loan with razorpay, can you check and confirm if I have any
Name:- Sumit Bhat
Number:- [protected]
If...
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I used razorpay payment mode through UPI for making ₹2000 airtel lapo recharge on 2nd February 2023. Money got debited from my bank account I also provided them bank statement. But they didn’t respond.
Payment UTR:[protected]
UPI payment details
#ID:[protected]
UPI payment | 01:27 PM

Gpay details:
To Razorpay
=2, 000
recharge
Pay again
Split with friendsbr...
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S
Suraj kumar mishra88
May 20, 2023
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I paid balance but not transferred my balance

Sir main razorpay ko rs. 13261 pay Kiya unke merchant se mujhe koi reply nhi mil rha hai
2 din ho gye hai abhi tak sir plese help kijiye...
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Automandate has been put on but I don’t know regarding this please breif me regarding it...
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Address:[email protected]

Last Dec 2022 my account got suspended still I’m not sure why?

I have tired to reach Razorpay support multiple times and they said my settlement is on hold and will take 120 days again not sure why?

It was just a covering jewels and I have submitted all my purchases bills and proofs as well myself still not reply for it

I have created multiple tickets and no response and it’s been 150 days...
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A
Agrawal Mobiles
May 16, 2023
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Razorpay not releasing settlement from more than 15 days

Address:Behind Of Hotel Palash New Sabji Mandi Katni

Razor pay is not releasing my payment hold of more than 30000 it is going to be more than 15 days but still their team didn't released the payment at starting they mentioned that my payment is hold due to website's privacy policies but there isn't any problem like that on the website after couple of days they asked for invoice details which were provided by our team through Email after that they were arguing about that we are not providing...
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1
12amar.qywk
May 15, 2023
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Payment payout not received

Hello
My payment is under processing from last 5 days
Payment is not received yet.please Check and resolve it.
Payout for Redeem Request[protected]
Amar Singh
[protected]
as[protected]@gmail.com...
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Address:Ranchi

Sir my money is deducted from my kotak mahindra bank account 590 i have not taken any loan or anything I have to raise issue against them ... Thankyou...
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A
Alok Bansal
from Anand, Gujarat
May 11, 2023
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Recharge of Prepaid Mobile of Airtel

Dear Alok Bansal,
There is a new comment on your Ticket (#8397469). You can view your ticket by visiting https://razorpay-ind.freshdesk.com/helpdesk/tickets/8397469
You can also reply to this email to add your comment.
Ticket comment
Sreeja S Prakash –
Hi Alok,

Greetings from Razorpay.

We understand the inconvenience that may have been caused to you.

Our records...
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R
rrc1966
from Ankleshwar, Gujarat
May 11, 2023
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Amount credited to my bank account.

Address:India, Gujarat

Dear sir,

To my bank account today i have received an amount with number
NEFT UTR AXISCN [protected] By RZPX Private Li. on 11.05.23 at 14.34.28hrs to my BOB account.

i want to know the particulars of payment made to my bank account.

Pl respond asap....
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Payment was done via razorpay and the money got deducted but the tickets were not booked below did the transaction details.

Collected ID :- HDFFBBDE19B6E5A4D669A91E9E87E89BADC

Transaction ID:- T2305060943050805685118...
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H
Hemakanteswara Rao
May 6, 2023
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UPI transaction successful but ticket not confirm

Below is the transaction details which is successfully deducted from PhonePe T2305060943050805685118
But from IRCTC ticket not yet confirmed.

Please help on this issue....
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A
Avinandan Singh
Apr 30, 2023
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Removing EMI

Sir I avinandan singh purchase a course from Byjus on 19 march 2023. But now I have cancelled the course and want to close my EMI Account on Razor pay please help me to close my account on Razor pay....
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S
sharun29
from Mangalore, Karnataka
Apr 28, 2023
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Railway Booked ticket IRCTC APP

While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked....
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