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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 3

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N
Nimesh92
from Vadodara, Gujarat
Sep 3, 2023
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Deducted unwanted charges from my hdfc bank account

I dint have active profile or I don't completed kyc in rozarpay my account is not active still they charge deduct from my hdfc bank account I have talk with my hdfc bank they told me razorpay cut this ammount do this needful and revert my deduction amount...
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G
gkirans
Aug 29, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Hello,

On 28th Aug 2023, at 19:40 hrs Rs.899/- has been debited without my consent. Kindly check the below details and refund the amount ASAP.

UPI/P2M/[protected]/Razorpay/ICICI Ban/

Regards,
Kiran
Razorpay customer support has been notified about the posted complaint.
Still waiting for this issue to get resolved... Kindly look into this ASAP.
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    O
    Okta
    Aug 19, 2023
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    Address: India
    Website: rzp.io/l/6CCMSNoQKe

    Dear adhitri,

    I made payments 2 times to the European Chemical Bulletin journal with a different card number, attached is proof of successful payment on 18 August 2023

    refund the 1 time payment as soon as posiible

    I beg once for you to cooperate in returning a 1-time journal payment.
    Razorpay customer support has been notified about the posted complaint.
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      R
      Raannadheer
      from HYDERABAD, Andhra Pradesh
      Aug 8, 2023
      Aug 19, 2023
      This thread was updated on Aug 19, 2023
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      Razorpay - unauthorized transaction

      Dear Sir/Madam,
      I would like to inform you that my got deducted in AXIS bank account and registered mobile number is [protected]. All the emi have been debited on due date from my AXIS bank account but on dated 08-August-2023 an amount of 3936.99/- has been debited from my account through razorpay and transaction description is Debit - ACH-DR-RAZORPAYSOFTWAREPRIV-NDXP2PPRIVMN

      "Debit
      INR 3936.99
      A/c no....
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      S
      Sanjeevni Chouhan
      Aug 7, 2023
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      Unable to Make Settlement From Last 1 Month

      I am trying to make the settlement of my payments from last month. We are Small Company and highly dependent on settlements. They are not responding at all. From last one month the only response I am getting is email with " your complain is still in review"....
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      M
      mbikram
      from Kolkata, West Bengal
      Aug 2, 2023
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      Mode of Operation

      Address: RAZORPAY SOFTWARE PRIVATE LIMITED, 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi Bangalore

      I have a complaint against Razorpay.

      They called me for KYC and I missed their call somehow. Now the buggers want me to write a 10, 000 word essay on why I closed my business.

      They restricted my access to my account in their website and held back my refund and not clearing my payment.

      Why the Government of India is allowing such company to operate in India? Why no action has been taken against...
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      V
      Jul 28, 2023
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      Address: Amer, jaipur Rajasthan

      Heyy
      My name is vikas saini
      Contact no [protected]
      My bank account bank of Baroda Saving Account Auto Payment Autometic Alow in Last 2022 oct.
      last few month I cenceled it but i can't do it.
      cancel reson is I don't have any razorpay account and i dont knew How to add in and dedect money.

      My humblly request to u that How I recover my money beacouse Auto payment is not canced don't now why.
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        S
        snehal83
        from Wardha, Maharashtra
        Jul 18, 2023
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        Address: 422/4,Snehal Nagar,Sevagram Road, Wardha

        Got requested url was rejected message of support ID[protected] while booking a ticket on IRCTC on 18/07/2023.
        Kindly please refund my amount to my account.
        Razorpay customer support has been notified about the posted complaint.
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          G
          gkumar888
          from New Delhi, Delhi
          Jul 11, 2023
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          Address: rohini sector 24 pocket 2 new delhi 110085

          Mere account se khud v khud bina kuch kiye paise kat liye 1200 se jyada
          Razorpay customer support has been notified about the posted complaint.
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            S
            Samadhan Limbraj Choudhari
            Jul 9, 2023
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            Address: Ap palsap tq and dist osmanabad 431509

            Dear Sir,

            Subject: Request for a refund for the product

            Samadhan Choudhari
            Osmanabad

            09/08/2023

            At post palsap,
            Osmanabad

            Subject: Request for a refund for the product

            Dear Sir/Ma’am,

            I, Samadhan choudhari, write this letter to you to request a refund for the clothes I ordered from your store. I’ve got a lot of positive reviews and which is why I ordered clothes worth Rs.13, 094 for my birthday. But when I received them, I was not satisfied with the material of the clothes. I felt that the quality of the clothes was lower compared to what I had paid for them.

            I have attached a copy of the order receipt with this letter. You may either make the payment to my account number [protected] or can send a signed cheque to my address mentioned above.

            I hope to receive better quality the next time I order from your store. Looking forward to quick action.

            Thank you,

            Sincerely,

            Samadhan Choudhari

            Contact: [protected]
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              Address: At post palsap

              Dear Sir,

              Samadhan Choudhari
              Osmanabad

              09/08/2023

              At post palsap,
              Osmanabad

              Subject: Request for a refund for the product

              Dear Sir/Ma’am,

              I, Samadhan choudhari, write this letter to you to request a refund for the clothes I ordered from your store. I’ve got a lot of positive reviews and which is why I ordered clothes worth...
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              P
              priyam bansal
              Jul 8, 2023
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              Money deducted from my account but showing on NPS

              I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway using UPI today (8 July, 2023) but the transactiongot cancelled accidentally before taking me to NPS confirmation page. Amount has been debited from my PNB bank account but not credited to my NPS account.
              I have transaction no and all details with me....
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              Premkhandare
              from Pune, Maharashtra
              Jul 5, 2023
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              Please note the amount has been deducted against the NACH mandate activated for Razorpay software pvt ltd having reference ID PYTM[protected].
              Where I don't know any details further I request to give proper details and reason .
              Yours humble 🙏
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                G
                Gnupur
                from Delhi, Delhi
                Jul 4, 2023
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                I've made a payment but that money seems to have disappeared
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                  G
                  Gnupur
                  from Delhi, Delhi
                  Jul 4, 2023
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                  Tried booking tickets worth 10, 692 with Yatra. Money debited but ticket not received and yatra claims they have not received the money. Made complaint to my own bank and they said chargeback will happen in 15 days but that has not happened. Please tell me where my money has disappeared off to
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                    J
                    JinaMaria
                    from Thane, Maharashtra
                    Jun 17, 2023
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                    I tried to book tickets via irctc on 17 June 2023 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

                    Upi transaction id: CICAgNDUmq72fg
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                      R
                      ranisatiya creation
                      Jun 15, 2023
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                      My company name is Ranistiya Creation. And the murchent id is "LtP0zjqUsGIwhy" I submitted documents for account opening on Razor Pay on 25th May. My account is showing under review from last 10-15 days. 85% activation successful. The company had said activation time of 4 to 5 days on working hours. But my account is not activated yet. So please check it and activate my account so that we can start our businesses soon as possible.
                      Razorpay customer support has been notified about the posted complaint.
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                        B
                        BhuvanaV
                        Jun 8, 2023
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                        I was making a contribution of 3 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (8 june, 2023) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.
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                          K
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                          I have made online transaction through Razor pay (net banking) on 03.May.23. The total amount was 94519.26, when I did it was throwing an error message about the network issue, so I tried again and got the same error message. Then I tried the 3rd time even though that time it also had the same error message.
                          I went into my bank account and noticed that all three transactions had been debited from my account. I checked the branch and they have told me only one amount they have received.
                          They have raised the ticket but still I have got only one amount and the 2nd amount is still not credited to my account.
                          I have called customer care and they have told me it will get reversed back within 7 working days, but still it has not happened.
                          Could you please check and confirm the same.
                          Razorpay customer support has been notified about the posted complaint.
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                            N
                            Nikhilhanda
                            May 26, 2023
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                            Address: 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi Bangalore Bangalore

                            Hello, my refund amount of 2399₹ was initiated by merchant on 18th of May through razorypay but it's been 6 business razorpay isn't credit my refund into my wallet/bank i contacted razorpay but they aren't giving me any resolution also they aren't providing me reference number, please help I'm very poor
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