Razorpay Complaints & Reviews

Dear Razorpay team,

I understand that you are currently not onboarding new merchants, but I am writing to request an exception for my business, Inferno Apparel.

I have created a Shopify website for my business, but I have not launched it yet because I want to add online payment functionality first. I am using Razorpay as my payment gateway, and I am eager to start accepting online payments so that I can reach more customers and increase my sales.

Currently, I am only selling my products through my Instagram store, where I accept payments in cash on delivery (COD). This is a limiting factor, as many customers prefer to pay online. I believe that by enabling online payments on my website, I will be able to attract more customers and grow my business.

I have already completed all of the KYC requirements, and I am ready to provide you with the URL of my Shopify website once I have launched it and purchased a domain name.

I understand that you are currently focused on onboarding new merchants with live and functional websites, but I believe that Inferno Apparel is a good fit for Razorpay even though I do not have a domain name yet. We are a fast-growing business with a strong social media following. We are committed to providing our customers with a great shopping experience, and we believe that Razorpay can help us achieve our goals.

I am willing to wait until you resume onboarding new merchants, but I would be grateful if you could consider activating my account sooner. I am confident that Inferno Apparel will be a valuable partner for Razorpay, and I look forward to working with you to grow our businesses together.

Thank you for your time and consideration. Sincerely,
Animesh Malik
Founder, Inferno Apparel

My Merchant ID- Jrl5XAVCn68FBc

I hope this revised note is helpful. Good luck!

I have never got touched with your company for any loans but your company has signed online NACH for auto debit from my account as I was not taken any loan from your company how you guys tried to pull money from my account from may22 till aug22 and the value of 8000 to 10000 that too have tried to auto debit for 7 time on that months and now ICICI has changed 4500rs changes for bounce and you guys are doing fraud activities and trying to cheat me and now I am paying fine to bank I need an clear response form you company and return back my money why ICICI is deducted because of you guys and ICICI have even confirmed that this deductions are done because of your company!

I have created my razor pay account and completed my kyc details but even after 10 days, My account is not activated yet and only showing that your kyc is complete and nothing left from your end. I tried to raise a ticket also on thier portal but again it shows nothing left from your end.
Due to this, I am facing lot of losses in my business as My account is not activated by Razor pay....

Paid for a training and internship but didnt recieved anything its been 2 days no reply and also not picking up call

I dint have active profile or I don't completed kyc in rozarpay my account is not active still they charge deduct from my hdfc bank account I have talk with my hdfc bank they told me razorpay cut this ammount do this needful and revert my deduction amount...

Hello,

On 28th Aug 2023, at 19:40 hrs Rs.899/- has been debited without my consent. Kindly check the below details and refund the amount ASAP.

UPI/P2M/[protected]/Razorpay/ICICI Ban/

Regards,
Kiran

Dear adhitri,

I made payments 2 times to the European Chemical Bulletin journal with a different card number, attached is proof of successful payment on 18 August 2023

refund the 1 time payment as soon as posiible

I beg once for you to cooperate in returning a 1-time journal payment.

Dear Sir/Madam,
I would like to inform you that my got deducted in AXIS bank account and registered mobile number is [protected]. All the emi have been debited on due date from my AXIS bank account but on dated 08-August-2023 an amount of 3936.99/- has been debited from my account through razorpay and transaction description is Debit - ACH-DR-RAZORPAYSOFTWAREPRIV-NDXP2PPRIVMN

"Debit
INR 3936.99
A/c no....

I am trying to make the settlement of my payments from last month. We are Small Company and highly dependent on settlements. They are not responding at all. From last one month the only response I am getting is email with " your complain is still in review"....

I have a complaint against Razorpay.

They called me for KYC and I missed their call somehow. Now the buggers want me to write a 10, 000 word essay on why I closed my business.

They restricted my access to my account in their website and held back my refund and not clearing my payment.

Why the Government of India is allowing such company to operate in India? Why no action has been taken against...

Heyy
My name is vikas saini
Contact no [protected]
My bank account bank of Baroda Saving Account Auto Payment Autometic Alow in Last 2022 oct.
last few month I cenceled it but i can't do it.
cancel reson is I don't have any razorpay account and i dont knew How to add in and dedect money.

My humblly request to u that How I recover my money beacouse Auto payment is not canced don't now why.

Got requested url was rejected message of support ID[protected] while booking a ticket on IRCTC on 18/07/2023.
Kindly please refund my amount to my account.

Mere account se khud v khud bina kuch kiye paise kat liye 1200 se jyada

Dear Sir,

Subject: Request for a refund for the product

Samadhan Choudhari
Osmanabad

09/08/2023

At post palsap,
Osmanabad

Subject: Request for a refund for the product

Dear Sir/Ma’am,

I, Samadhan choudhari, write this letter to you to request a refund for the clothes I ordered from your store. I’ve got a lot of positive reviews and which is why I ordered clothes worth Rs.13, 094 for my birthday. But when I received them, I was not satisfied with the material of the clothes. I felt that the quality of the clothes was lower compared to what I had paid for them.

I have attached a copy of the order receipt with this letter. You may either make the payment to my account number [protected] or can send a signed cheque to my address mentioned above.

I hope to receive better quality the next time I order from your store. Looking forward to quick action.

Thank you,

Sincerely,

Samadhan Choudhari

Contact: [protected]

Dear Sir,

Samadhan Choudhari
Osmanabad

09/08/2023

At post palsap,
Osmanabad

Subject: Request for a refund for the product

Dear Sir/Ma’am,

I, Samadhan choudhari, write this letter to you to request a refund for the clothes I ordered from your store. I’ve got a lot of positive reviews and which is why I ordered clothes worth...

I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway using UPI today (8 July, 2023) but the transactiongot cancelled accidentally before taking me to NPS confirmation page. Amount has been debited from my PNB bank account but not credited to my NPS account.
I have transaction no and all details with me....

Please note the amount has been deducted against the NACH mandate activated for Razorpay software pvt ltd having reference ID PYTM[protected].
Where I don't know any details further I request to give proper details and reason .
Yours humble 🙏

I've made a payment but that money seems to have disappeared

Tried booking tickets worth 10, 692 with Yatra. Money debited but ticket not received and yatra claims they have not received the money. Made complaint to my own bank and they said chargeback will happen in 15 days but that has not happened. Please tell me where my money has disappeared off to

I tried to book tickets via irctc on 17 June 2023 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id: CICAgNDUmq72fg