Razorpay Complaints & Reviews

Dear Sir,

I have received a authority letter from your Bangalore office via gurgam office ( Mr. Gupta & Rajkumar) for conduct the business meetings and execute financial deals on behalf of our company.

Based on this one of client has paid 1 Cr to Raesh Kanti angadia nominated by company on 18 March 2021. But till now no RTGs has been performed by the company . The fud owner has registered my flat on his name till the RTGs performed . Time limit is 4days. This have done to save my life .
Requuest Company to pl performed RTGs immediately to save my flat else I will be on road and i will have suicide .No other option.

Regards
Ashok Andhale [protected]

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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D

Dr Ashok Andhale

from Pune, Maharashtra

Mar 24, 2021

Razor pay person Name Mohit Khanna - Number-[protected]. Has debited from my credit card account is Rs.1, 99, 999/00 and from my saving account 93186.00. He was also trying yesterday from credit card twice but card is blocked hence he could not.

It seems that Razor pay is fraud company. Based on my above two complaints. I am going to take legal action against this company .

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Razorpay Customer Care

from Delhi, Delhi

Apr 16, 2021

Verified Support

Hi Ashok,

We are sorry to hear this and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [5368497] for us to assist you on priority.

Regards,
Sachin

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Website: www.ordinaree.com

I have ordered from ordinaree.com. have paid through Paytm 1955 rs. But didn't receive order confirmation and no message from the site customer care. So want to get my money back and want to cancel my order... Please help..

Paid Rs.1955 to E Commerce from Paytm Balance. Updated Balance: Paytm Wallet- Rs 46.93. More Details: https://paytm.me/enKY-hh

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2021

Razorpay Customer Care's response Hi Sneha,

We are sorry to hear this and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [5363808] for us to assist you on priority.

Regards,
Sachin

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Hello sir/mam
Please give my money back or give me uc
My pubg I'd ... [protected]

+1 photos

Aug 6, 2021

Complaint marked as Resolved

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Razorpay Customer Care

from Delhi, Delhi

Apr 15, 2021

Verified Support

Hi Wasim,

We are sorry to hear this and would like to assist you on the same. In order to do so, please raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [5363669] for us to assist you on priority.

Regards,
Sachin

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Hi

Had placed order on https://collectionbazarshop.myshopify.com/, order no#1676 for Deluxe Chair and paid thru Razarpay on 15th March but still no communication /product delivered to me.

Kindly help tracing the same

Piyush Gupta

Razorpay customer support has been notified about the posted complaint.

Mar 26, 2021

Updated by Piyush.sre Hi Team

Pls update on my complain, else refund my amount

Apr 11, 2021

Updated by Piyush.sre Still waiting, pls refund my money

Verified Support

Apr 15, 2021

Razorpay Customer Care's response Hi Piyush,

We are sorry to hear this and would like to assist you on the same. In order to do so, please raise a request here: https://razorpay.com/support/#request along with your transaction and contact details. Do mention the ticket ID [5363497] for us to assist you on priority.

Regards,
Sachin

Apr 15, 2021

Updated by Piyush.sre Hi

Tried entering txn id given by Payzapp to Razorpay but its not proceeding further.

Txn id[protected]gD49xI2

Pfa the screen shot

Apr 16, 2021

Updated by Piyush.sre Pls revert

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P

Piyush.sre

from Noida, Uttar Pradesh

Dec 27, 2022

Hi Razorpay team, seems u all had gone shameless for not hearing and taking actions of fraud done from ur platform and hard earned money of customers gone to frauds...Good Luck

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I ordered for a product on March 17, 2021 but the merchant cancelled the order on the same day ie. March 17, 2021.

Merchant tried to refund but is unable to refund since Razorpay is holding the amount.

This is completely unacceptable from a known payment gateway such as Razorpay

Razorpay Payment id pay_GnWAua9PbNL45x

Razorpay support ticket id 5226978

I want refund to be initiated immediately by Razorpay

Mar 23, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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athuljayaram

from Kollam, Kerala

Mar 21, 2021

I have contacted Razorpay customer support on March 19, 2021

till now, no resolution or action is taken from Razorpay.

there is zero action from razorpay side since few days.

the delay is caused only by Razorpay intentionally.

I want the refund to be proceeded immediately

Refund not initiated for a cancelled order - Comment #3813813 - Image #0

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Request Attention towards the following transaction confirmed by razor pay as below
Payment Id ----pay_GmpHd72FiKzWCC
Paid On[protected]th Mar, 2021
Method[protected] XXXX-XXXX-XXXX-0046 SBI FBB Credit Card
Email[protected] [protected]@hotmail.com
Mobile Number ------ [protected]
Amount ------- Rs. 349/--

There is no connect with Saree Garden. and there is no delivery happening

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2021

Razorpay Customer Care's response Hi,

We have raised a request on your behalf and have notified our concerned team regarding the same. Please expect an update on the email thread (Ticket no: 5363350 ) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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M

MinalVJ

Mar 28, 2021

I have paid on 16th march. But no delivery received yet. ALERT:You've spent Rs.498.00 via Debit Card xxxxx at RAZ*Saree Garden on[protected]:10:16:10.

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Address: 153/10 Shastri Nagar Meerut

Dear sir
Neither I have any information about my money which is already paid nor my chair which i booked on 16th March
What is going on in side the portal please let me know
Is it fake site or any loyalty
Please find attached slip which I booked but there is no idea where it is.
Please guide

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Apr 15, 2021

Verified Support

Hi Nafees,

We are sorry to hear this and would like to assist you on the same. In order to do so, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5363199] and our team will assist you on topmost priority.

Regards,
Sachin

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Few days ago sharedbk site fraud my money debited into my bank account through razorpay.kindly look into the matter. Kindly check the attachment below.please help me to get my money back into my bank account.

+2 photos

Apr 12, 2021

Complaint marked as Resolved

Please help me to refund my money back into my respective bank account.

Razorpay customer support has been notified about the posted complaint.

Mar 21, 2021

Updated by Shovan1996 Please check the attachment and my money get back

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S

Shovan1996

Mar 31, 2021

I got a mail last 22 march 2021.but till didn't get my money.please help me to get this money.

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Address: NA

Website: NA

I have made this payment today through an Advertisement for a Chair. But looking at the various complaints on this Forum, decided to post it immediately so that the transaction can be stopped, the culprit (if any ) can be hold and any such future mishappenings can be controlled.

Request you to dont provide the payment to this party and BAN their account immediately so that they cant cheat more people.

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2021

Razorpay Customer Care's response Hi Pratit,

Thanks for reaching out to us. We have raised a request on your behalf and have notified our concerned team regarding the same. We are looking into this on priority. Please expect an update on the email thread (Ticket no: 5363052) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Address: 346 choti Khargone tehsil Maheswar dist Khargone (MP) 451221

I have to cancel my application of gst & fassi license please refund the payment of the application.
My account details are:-
DEEPAK VERFA
ACCOUNT NO.-[protected]
IFSC:-SBIN0030466
BANK NAME:-STATE BANK OF INDIA
BRANCH:-MANDLESHWAR

+2 photos

Aug 6, 2021

Complaint marked as Resolved

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Razorpay Customer Care

from Delhi, Delhi

Apr 14, 2021

Verified Support

Hi Deepak,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no: 5359107 ) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Address: Village luhnu kanaita p.o chandpur teshil sadar distt bilaspur h.p.

Payment ho gahi hai online meri 2 din ma mera order ana chiya nai to meri payment return kr do account ma ok

+1 photos

Aug 6, 2021

Complaint marked as Resolved

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Razorpay Customer Care

from Delhi, Delhi

Apr 14, 2021

Verified Support

Hi Anjan,

We completely understand your situation here. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5358940] and our team will assist you on topmost priority.

Regards,
Sachin

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Address: other

Dear sir my neme is salam ahmad refund my money my

+4 photos

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Salam,

Kindly drop in a request here: https://razorpay.com/support/#request so that we can have a look at it and assist you at the earliest.

Regards,
Shlagha
Team Razorpay

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SALAM 20's reply, Mar 22, 2021

dear sir razorpay team my neme is salam ahmad refund my money lucky day chetted froud plz help me

S

SALAM 20

Mar 22, 2021

dear sir razorpay team plz my refund

Razorpay lucky day - Comment #3814148 - Image #0

Razorpay lucky day - Comment #3814148 - Image #1

Razorpay lucky day - Comment #3814148 - Image #2

Razorpay lucky day - Comment #3814148 - Image #3

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Hi,

I made a payment to a product advertised in Facebook and purchased it using your payment gateway. The payment detail is Payment Id pay_Glol2EvzrutHWW
Paid On 12th Mar, 2021.

The company has not sent me any order confirmation nor is the phone reachable and no response from my emails.

See it's a small amount and I am not looking for a refund however a reputed compay as you shouldn't be working with frauds like this.

Hope you would take appropriate action.

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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V

Vincent Ambrose

Mar 22, 2021

The issue is not yet resolved.

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Vincent,

We have created a dispute against the payment and are checking this with the merchant. Please allow us some time and we will get back to you with an update on the email thread with ticket id- 5261242 at the earliest. Requesting your kind co-operation while we get this sorted for you.

Regards,
Shlagha
Team Razorpay

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Address: DEHLI

My extra EMI deduct of my Acount transaction id-GiyAvq1grwMb9N
amount RS. 1737 Date- 05/03/2021 5:47pm
my loan id-DMI[protected]

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Mar 19, 2021

Updated by [email protected] My extra EMI deduct of my Acount transaction id-GiyAvq1grwMb9N
amount RS. 1737 Date- 05/03/2021 5:47pm
my loan id-DMI[protected]

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Awdhesh,

Our team has requested for certain details over the email thread with ticket ref: 5262038. Kindly provide the same so that we can get back to you with an update at the earliest.

Best Regards,
Shlagha
Team Razorpay

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[email protected]'s [Complaint's author] reply, Apr 4, 2021

Don't refund my Amount so plz refunded my Amount please please Rs.1717 deduct Date of 5th March 2021

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Sir I invest money in goomail application and he promised me that I give you 300 per day .
I invest 5000 rupees and he did not complete his promise he cheated and runaway with my money.
Sir I invest my money because of razor pay my trust is razor pay that's why I paid .
Sir please refund my money in my bank account as soon as possible
Otherwise I will never use razor pay.

+1 photos

Razorpay customer support has been notified about the posted complaint.

Mar 18, 2021

Updated by Razees Sir I invest money in goomail application and he promised me that I give you 300 per day .
I invest 5000 rupees and he did not complete his promise he cheated and runaway with my money.
Sir I invest my money because of razor pay my trust is razor pay that's why I paid .
Sir please refund my money in my bank account as soon as possible
Otherwise I will never use razor pay

Mar 18, 2021

Updated by Razees Sir why my compland not resolved till now

Verified Support

Mar 22, 2021

Razorpay Customer Care's response Hello Razees,

We have raised a request on your behalf and updated the status of your query on ticket id: 5261934. Do write back to us on the same email thread for any further queries, we will be happy to assist you.

Best Regards,
Shlagha
Team Razorpay

Mar 25, 2021

Updated by Razees Sir I don't get any refend plz give my money back in my bank account

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Address: 211

My extra emi deduct my account so refund mu amount emmidetly

+1 photos

Mar 19, 2021

Complaint marked as Resolved

Not refund my money Extra EMI deduct transaction id- GiyAvq1grwMb9N

Razorpay customer support has been notified about the posted complaint.

Mar 18, 2021

Updated by [email protected] My extra emi auto deduct of my account do plz refund. My manonit Rs. 1737

Mar 18, 2021

Updated by [email protected] Extra EMi deduct my Account Rs. 1737 05/03/2021
So plz refund my money
Transaction id - GiyAvq1grwMb9N

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A

[email protected]

Mar 23, 2021

Don't refund my money so plz refund today is compleeted last 18 day

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Address: Gujrat

I have paid 2500 rs throu razorpay for new passort received to somnath infotech but we found this is fraud so we want to my amount refund
Payment id - pay_GnehlixV5jjdl4

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Ritesh,

Kindly drop in a request here: https://razorpay.com/support/#request so that we can have a look at it and assist you at the earliest.

Best Regards,
Shlagha
Team Razorpay

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Address: Laban

I have ordered a product on 22nd February, 2021 which I have done an online payment. Till date I haven't receive my product nor have my money been refunded.

Kindly look into this matter and update me with what you can do about this issue.

Regards.

+2 photos

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Dareen,

We have received your request and the concerned team is looking into this on priority. Kindly allow us some time and we will get back to you with an update on the ongoing email thread with ticket id - 5224696 at the earliest.

Best Regards,
Shlagha
Team Razorpay

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Hi,

We are using Razaor pay has payment gateway, in which they pay to our vendors.

They have not paid my vendor and now vendor is pushing charges against me.
I have mailed them, contacted support since 10 days..

But everyday same response of they will get back to me.

Thanks

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hello Team,

Kindly drop in a request here: https://razorpay.com/support/#request so that we can have a look at it and assist you at the earliest.

Best Regards,
Shlagha
Team Razorpay

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I have ordered 2 shirts from shirt4ever website on March 14th but I have not received any update from them Please ship the order or please refund my amount

Thank you
N Anand Raju
[protected]
[protected]@gmail.com

+2 photos

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N

Natalie parker

Mar 19, 2021

I did not receive any refund till now

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Razorpay Customer Care

from Delhi, Delhi

Mar 22, 2021

Verified Support

Hi Natalie,

We have raised a request on your behalf. Our concerned team will be updating you regarding your issue at the earliest. Ticket: 5261084.

Best Regards,
Shlagha
Team Razorpay

Razorpay Complaints & Reviews

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Razorpay reviews & complaints page 44

NO RTGs performed

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I have ordered a dress but did not receive confirmation of order. Want to get refund.

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Pubg UC

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Paid to collectionbazarshop.myshopify.com thru Razorpay

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Refund not initiated for a cancelled order

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No Delivery against payment via Razor Pay

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I don't know about my order

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Fraud site sharedbk debited my money in my bank account

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Payment id : pay_GonpgLgsZfSjHn

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I have to cancel my application GST and fssai license

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Lehenga or sharara suit

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Razorpay lucky day

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Payment made but no response from company.

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Online transaction

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Refund

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Refund

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passportindia.gov.in

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Did not receive product

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Not releasing our vendors payment

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Payment done but order not yet received

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