Claimed

Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
Resolved
1904
Unresolved
1648
Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nirajnk952
Feb 28, 2021
Resolved
Report
Copy
Resolved

Hi I am Niraj Kumar.
I purchased shared BK plan and invested my money in that according to shared BK agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days and the daily income is 850...and he didn't provide me services prefectly as it promished to me, but it cheated me and scammed and runaway with my money.

I invested my money in shared BK because it connected to trusted gateway razorpay...so please look into my case asap.

Name-Niraj kumar
Investment date- 16/01/2021
Cheating date- 25/01/2021
E-mail- niraj.[protected]@gmail.com
Transaction ID-
T2101161002363606738347

We have also checked my details of payment on razorpay site.. here shown payment received by razorpay. But they cheated me...so please refund my money razorpay
+3 photos
Feb 28, 2021
Complaint marked as Resolved 
Hi I am Niraj Kumar. I purchased shared BK plan and invested my money in that according to shared BK agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days and the daily income is 850...and he didn't provide me services prefectly as it promished to me, but it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay...so please look into my case asap. Name-Niraj kumar Investment date- 16/01/2021 Cheating date- 25/01/2021 E-mail- [email protected] Transaction ID- T2101161002363606738347 Payment id-pay_GPqbJxUzCxOyre I have also go to bank so many times to file a chargeback form but they already told the money has been sent from my side and razorpay recived your money and bank also provide RRN no.. razorpay cheated me they didn't give me services
Razorpay customer support has been notified about the posted complaint.
Mar 02, 2021
Updated by Nirajnk952
Hi I am Niraj Kumar.
I purchased shared BK plan and invested my money in that according to shared BK agreement.from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The lease period is 90 days and the daily income is 850...and he didn't provide me services prefectly as it promished to me, but it cheated me and scammed and runaway with my money.

I invested my money in shared BK because it connected to trusted gateway razorpay...so please look into my case asap.sir I have also check on razorpay website that my payment is received by razorpay but he didn't give me services.

Name-Niraj kumar
Investment date- 16/01/2021
Cheating date- 25/01/2021
E-mail- niraj.[protected]@gmail.com
Transaction ID-
T2101161002363606738347
Payment id-pay_GPqbJxUzCxOyre

PB LIFESTYLES-. Gaming Chair ordered with an online remittance of Rs 693 - order number 15253. Indications point towards a pottential fraud in action. Refund requested.Thank you.

Manoj
[protected]
Who is responsible for the refund PB LIFESTYLES Or RAZORPAY?

PLS UPDATE

Payment done but didn't get service - Comment #3807555 - Image #0
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pravin Ganacharya
    from Junnar, Maharashtra
    Feb 28, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Pblife styale
    Website: Oblige styale

    मेने फेसबुक पर ऍड देखकर गेमिंग चेअर ऑर्डर किया था। लेकीन वो आई नही ये एक फ्रॉड हें पैसे भी गये.क्रिपा कारिके कोयी भी ना खरीदे.
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Hi Pravin,

    I completely understand your situation here. However, in order to assist you further with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5132871] for assistance on priority.

    Regards,
    Anas
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SreekumarC
      from Coimbatore, Tamil Nadu
      Feb 28, 2021
      Resolved
      Report
      Copy
      Resolved

      On 17.01.2021, I purchased five shirts from an online vendor (thestylefly) from its Facebook page, paying Rs.995.00 using my credit card. The payment was made through Razorpay and I received a mail acknowledging payment from Razorpay (Payment Id -pay_GQELLAYOnJbhO4 dated 17.01.2021, attached). I am yet to to receive the products after more than a month and neither have any mail or messages from them. Worse still I am unable to trace the company online. The mail from Razorpay vaguely directs to contact "Jewelry Mart" for order related queries without providing any valid link. A search for Jewelry Mart does not lead any such valid vendors. It is clear that it is a bogus company which uses Razorpay portal to cheat customers.
      I request that steps may be taken to get me my products or refund the amount paid by me within reasonable time. Thank you.
      +1 photos
      Aug 10, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Mar 01, 2021
      Razorpay Customer Care's response
      Hi Sreekumar,

      I completely understand your situation here. However, I checked and see that there is an ongoing email thread regarding your concern, with ticket ID [5129667]. Where, a dispute has been created for the transaction and we are getting this checked with the merchant. Please allow us some time, an update will be provided to you shortly.

      Regards,
      Anas
      Verified Support
      Mar 08, 2021
      Razorpay Customer Care's response
      Hi Sreekumar,

      We are glad to inform you that our team has provided a valid resolution from our end over the ticket ID [5129667]. If you have any concern for us, feel free to revert back on the same email thread, our team will assist you with utmost priority.

      Regards, Anas
      Sir, I have another urgent concern.
      Yesterday by 9.42 PM I had a call ([protected], True Caller identified it simply as Customer Service) and a man spoke in accented English, explaining that he was calling from Razorpay to settle the dispute. He even told me my payment ID with Razorpay and stated that he is initiating refund to me immediately and as Razorpay cannot refund to my credit card, wanted to pay to my Google pay account. He said he had forwarded a message (see figure) to me and I should send it to a number ([protected]) that he dictated. I did it immediately without even thinking. Then he wanted me to open my calculator app, write the last four digits of my Union Bank of India (UBI) account number, add my UPI pin to it and send him the final total. As I felt something was amiss, I asked him why a repayment can’t be simply done to the same credit card and why I should provide my UPI PIN. He kept insisting that it was alright and urged me to give the details repeatedly. I refused and hung up. I saw that my account had been linked to DakPay and had I sent my UPI would have suffered loss.
      Clearly, the complaint filed by ne has been hacked and the culprits were trying to use that. I would like to know from you if it there is a breach in your side though which details are sent to criminals. Thank you

      Fraudulent sales transaction-thestylefly-through Razorpay - Comment #3805910 - Image #0
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        par9000
        from Ghumarwin, Himachal Pradesh
        Feb 27, 2021
        Resolved
        Report
        Copy
        Resolved

        I paid rs 543 through razor pay gateway to merchant PB lifestyle on https://PB lifestyle.myshopify.com with reference Raz*Sendimentry for chair on 20 Feb 21 till date there is no update about shipment and delivery. I think merchant is scammer and involved in big fraud. Please refund the money and stop merchant immediately
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Hi,

        I completely understand your situation here. However, in order to assist you, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5133174] for us to assist you on priority.

        Regards,
        Anas
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Ksammy98
          Feb 27, 2021
          Resolved
          Report
          Copy
          Resolved

          Ticket no :5060815

          Razorpay team

          I have decide I gonna make complaint in cyber cell against The Shopper App website and as well Razorpay team because Razorpay team was also part of scammer
          . Your team didn't reply me in my email about 2 weeks .When I ask team Razorpay for my refund they didn't help me. Now I will complaint against you and write in every social media never use Razorpay gateway in any platform.
          Then your team will learn in future why play with innocent people.Its best way for team Razorpay to learn lesson from this way.

          Hope Razorpay team will respond me as soon as possible
          Aug 9, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Hi Wasim,

          We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

          Best,
          Team Razorpay
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Ksammy98
            Feb 27, 2021
            Resolved
            Report
            Copy
            Resolved

            HELLO DEAR RAZORPAY TEAM.
            My Name is WASIM AHMAD DAR and i paid ₹20000 through razorpay payment gateway to the online company namely The Shoppers App ' .They are scammers and is runned by scammer.Huge amount of money is trapped.Lots of people going through depression for this Scam.
            Lakhs of money has been lost by innocent people through this.
            Merchant is not responding as well.
            So please help me and Refund my money kindly.

            Ticket no :5060815

            Transactions id :pay_GTReDDPjNXdl5P

            Regard wasim
            Aug 9, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Hi Wasim,

            Razorpay is a payment aggregator helping businesses collect transactions online. This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

            Best, Team Razorpay
            Ksammy98's [Complaint's author] reply, Mar 2, 2021
            Razorpay team

            I want to say that I have seen many video in social media that Pay you money is also gateway like razorpay. Pay you money is help many customer of The shopper app website, which is big scammer. They are getting refund from pay you money gateway.
            Team Razorpay I will complaint against your team as well in consumer forum if I paid to money through your gateway why don't I get help from your side.

            Please I request to razorpay team help me in refunding my money like pay you money did.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Mayank Niranjan
              from Hāora, West Bengal
              Feb 27, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: They use fraud cerficate and they writeen they located in delhi app name LUCKY DAY

              I trust ASHENFALLOUS TECHNOLOGIES PRIVATE LIMITED and do my payment successfull but merchant owner didn't give any response for my service.So i request your team plz check and refund my payment. I paid him 17 Janbury 1500 and 3000.
              Payment Id(1500) - pay_GQFCj4KirWEnNv
              Payment Id(3000) - pay_GQF7zCJ6FgCady
              Plz sir check
              Thank you.
              ASHENFALLOUS TECHNOLOGIES PRIVATE LIMITED
              +2 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Mar 01, 2021
              Razorpay Customer Care's response
              Hi Mayank,

              We're truly sorry to see you in this situation. Please be assured that we are trying our best to...awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

              Regards,
              Anas.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sathisgar
                from Chennai, Tamil Nadu
                Feb 27, 2021
                Report
                Copy

                Address: Chennai

                I had ordered Elite Gaming Chair through PBLIFESTYLE.COM based on Facebook advertisement and payment made through my credit card of Rs. 663.91 and processed and got message from HDFC Bank. I have paid through Razorpay Channel. Kindly refund the money.

                Hi Sathish Kumar, thanks for your purchase of Rs. 663.91 from PBLifestyle! We'll notify you when it ships. View order (#7786): https://pblifestyle.myshopify.com/[protected]/orders/c7f624b75d790bbc86570d37e25...
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Mar 01, 2021
                Razorpay Customer Care's response
                Hi,

                I have noted down your concern and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also mention the ticket ID [5134075] for us to assist you on priority.

                Best,
                Anas
                Team Razorpay
                Mar 01, 2021
                Updated by sathisgar
                HI I did not received the Trasanction details. I have received the below message in my Mobile.

                Hi Sathish Kumar, thanks for your purchase of Rs. 663.91 from PBLifestyle! We'll notify you when it ships. View order (#7786): https://pblifestyle.myshopify.com/[protected]/orders/c7f624b75d790bbc86570d37e25...⇄

                Can you please contact me via Mobile [protected].

                Regards
                Sathish Kumar
                Mar 02, 2021
                Updated by sathisgar
                Dear Razorpay Team

                Can you help us, refer the portal there are many complaints, why you guys have tied up with the wrong fraud company.

                Regards
                Sathish Kumar
                Mar 02, 2021
                Updated by sathisgar
                Hi Razorpay

                Kindly find below my transcation code details.

                [protected]

                Regards
                Sathish
                Hi Team,

                Same issue as mentioned in 'Razorpay — Razorpay Ordered Elite Gaming Chair through PBLIFESTYLE.COM." subject here.

                Request to kindly help.

                Regards

                Razorpay Ordered Elite Gaming Chair through PBLIFESTYLE.COM. - Comment #3807142 - Image #0
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bikash majhi
                  from Barki Saria, Jharkhand
                  Feb 27, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Product order I'd not show product glade not show tracking product money debit account number
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Hi Bikash,

                  I understand your concern here. In order for us to get this checked. Please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5134469] for assistance on priority.

                  Regards.
                  Anas
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Thally Lakshminarayan Venu
                    from Bengaluru, Karnataka
                    Feb 26, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: bangalore north

                    DEAR ALL,
                    ON FACE BOOK A PRODUCT CALLED ELITE GAMING CHAIR WAS ADVERTISED AND THE COMPANY PBLIFESTYLE IS USING YOUR GATE WAY AND FOOLING AND FRAUD COMPANY AFTER RECEIPT OF PAYMENT NEITHER THEY CONFIRM THE SHIPPING DETAILS NOR RESPOND TO OUR MAIL.
                    KINDLY REFUND AN AMOUNT OF RS 709/- AND SEE THAT THE PERSON IS GRILLED IMMEDIATELY
                    OR ELSE PROVIDE THE COMPANY CONTACT DETAILS
                    I AM WORKING WITH DECCAN HERALD I WILL SEE THRU THAT HE IS NABBED WITHIN SHORT TIME NOTICE .
                    BY THIS YOUR COMAPNY RAZOR IS GETTING BLUNT.

                    T.L. Venu
                    Fri 2/26/2021 2:13 PM
                    Hello Mr. Veera,
                    If the material is not delivered within weeks' time, u are in trouble make sure u revert back immediately. we are tracking very closely your bank accounts and other details also.
                    or else refund the entire amount with interest and penalty.

                    Venu T.L.
                    From: T.L. Venu
                    Sent: Wednesday, February 24, 2021 9:21 PM
                    To: PBLifestyle
                    Subject: Re: Order #7404 confirmed

                    I need the shipping details before closing hours of 25th feb 2021,

                    Venu T.L.
                    From: T.L. Venu
                    Sent: Wednesday, February 24, 2021 8:41 PM
                    To: PBLifestyle
                    Subject: Re: Order #7404 confirmed

                    DEAR ALL,
                    ENSURE THAT THE ITEM IS SHIPPED OUT IMMEDIATELY, FAILING WHICH U ARE TRACKED FROM THIS DAY.
                    Venu.T.L.
                    From: PBLifestyle
                    Sent: Wednesday, February 24, 2021 8:36 PM
                    To: [protected]@hotmail.com
                    Subject: Order #7404 confirmed

                    PBLifestyle
                    ORDER #7404
                    Thank you for your purchase!
                    Hi T L, we're getting your order ready to be shipped. We will notify you when it has been sent.


                    View your order
                    or Visit our store
                    Order summary
                    Elite Gaming Chair ( stock clearance sale ) × 1
                    BLUE
                    Rs. 499.00

                    Subtotal

                    Rs. 499.00
                    Shipping

                    Rs. 120.00
                    Taxes

                    Rs. 89.82
                    Total

                    Rs. 708.82
                    Customer information
                    Shipping address

                    Billing address

                    Shipping method
                    shipping

                    Payment method
                    Razorpay cards_upi_netbanking_wallets_ — Rs. 708.82
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2021
                    Razorpay Customer Care's response
                    Hi Venu,

                    I have noted down your concern and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also mention the ticket ID [5157329] for us to assist you on priority.

                    Regards,
                    Sreenivasa.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      as600030
                      from Noida, Uttar Pradesh
                      Feb 26, 2021
                      Report
                      Copy

                      Few days i paid a amount of 398 on shirtsshopsss.in . As they are fraud how is this possible that you have given a payment gateway to fraud. I want my refund back as i have paid to razor pay. An amount of 398.
                      +1 photos
                      Razorpay customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pavana5
                        Feb 26, 2021
                        Report
                        Copy

                        Purchased shared bk plan and investment my money in the according to shared bk agreement.
                        From the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk.The less provide is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees.
                        and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money.i invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
                        Please refund my money in my account as soon as possible
                        Pavan gs
                        [protected]@gmail.com
                        T2012122011040378213900
                        +1 photos
                        Razorpay customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rahulasati
                          from Kūkatpalli, Telangana
                          Feb 26, 2021
                          Report
                          Copy

                          Debted from my account and not credited in FASTag account TS08UH9071
                          +1 photos
                          Razorpay customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            CHAPA ABHISHEK
                            from Dammapeta, Telangana
                            Feb 25, 2021
                            Report
                            Copy

                            Address: visakhapatnam

                            I had invested in spbdd app of amount 3500 rs through razorpay recharge channel now the company suddenly closed all the app and when i am asking for refund the razorpay is not responding to us and its supporting the fraud spbdd app even after knowing that it is a fraud website
                            +4 photos
                            Razorpay customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arnab04
                              from Thaiyur, Tamil Nadu
                              Feb 25, 2021
                              Report
                              Copy

                              Order #8192

                              I have made a purchase for Order #8192 -Elite Gaming Chair and made payment of 708.82 through Razor pay Sendimentry lite..The payment is processed but I havent received any confirmation mail... Is it a fraud and will I get the product else request to revert the amount.

                              I have attached the screenshot of the transaction
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Devendra D Gala
                                from Mumbai, Maharashtra
                                Feb 25, 2021
                                Report
                                Copy

                                Address: [email protected]

                                I paid Rs 6000/- for foscos but status was false failure.Transaction Ref. no is [protected] & Ref no is[protected]. Please do the needfull.
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Hi Devendra,

                                We regret to hear this and want to help you out without any further delay. Kindly raise a request along with your contact details and transaction details here: https://razorpay.com/support/#request and do mention the ticket ID:5181984 so that we can have a look at it and assist you at the earliest. Looking forward to hear from you.

                                Regards,
                                Priyam
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Grp@1968
                                  Feb 25, 2021
                                  Report
                                  Copy

                                  Address: No680 17th Main road MEI LAYOUT.Bagalagunte

                                  Beneficiary not received payment and refund not done yet.
                                  Contact Rajesh pawar [protected].
                                  Razorpay customer support has been notified about the posted complaint.
                                  Hi Rajesh,

                                  I understand you have a concern regarding a transaction. In order for us to assist you. Please help us with your transaction and contact details here: https://razorpay.com/support/#request. Additionally, mention the ticket ID [5118020] for assistance on priority.

                                  Regards,
                                  Anas
                                  Hi Rajesh,

                                  I understand you have a concern regarding a transaction. In order for us to assist you. Please help us with your transaction and contact details here: https://razorpay.com/support/#request. Additionally, mention the ticket ID [5118020] for assistance on priority.

                                  Regards,
                                  Anas
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Darshan 12
                                    Feb 25, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Purchased shared bk plan and investment my money in the according to shared bk agreement.
                                    From the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk.The less provide is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees.
                                    and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money.i invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
                                    Please refund my money in my account as soon as possible
                                    Darshan
                                    [protected]@gmail.com
                                    T2101031404389113057732
                                    +1 photos
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 10, 2021
                                    Razorpay Customer Care's response
                                    Hi Darshan,

                                    We completely understand your situation here. You can raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Our team will provide you with an update at the earliest.

                                    Regards,
                                    Priyam, Team Razorpay
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tukaram Pujari
                                      Feb 25, 2021
                                      Report
                                      Copy

                                      Hello There
                                      I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                      “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 900 rupees".
                                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money 15000 RUPEES in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                      Please refund my money in my account as soon as possible.
                                      Name. Tukaram
                                      Investment Date : January 12 2021
                                      Cheating Date : January 19 2021
                                      Email iD : [protected]@gmail.com
                                      Transaction Id : UPI[protected]
                                      Razorpay customer support has been notified about the posted complaint.
                                      Dear Tukaram,

                                      I have noted your concern regarding a transaction. In order to assist you further, kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Our team will check this and provide you with an update at the earliest.

                                      Regards,
                                      Anas
                                      Team Razorpay
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        nilimesh01
                                        Feb 25, 2021
                                        Report
                                        Copy

                                        I have paid to the website Northernanthes for a smart watch but after I searched I could not find the website. I did not receive the product. I paid 397 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working.
                                        Transaction I'd[protected]
                                        Dated[protected]
                                        +1 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Hi Nilimesh,

                                        I understand your concern and have raised a request on your behalf with ticket ID [5121779]. Please refer to the detailed email and file a chargeback in your issuing bank to get this checked.

                                        Regards,
                                        Anas
                                        Team Razorpay
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit