[Resolved] Razorpay — irctc amount deducted but ticket not booked | |||
Hello Team, I have booked train ticket in IRCTC Connect App with Razorpay payment option. After succesful deduction of amount, tciket is not booked, as I checked in Status in IRCTC, Amount Refunded to Bank account on 21st May 2018. Find the below details of transaction & refund it immediatly. IRCTC Transaction ID: [protected] Bank Refund Transaction ID:rfnd_ADjkudtbaD3xDj Refund Amount:450.0 Refund Date:19-May-2018 Refund ID:[protected] Was this information helpful? | |||
Jul 2, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 26, 2018 Razorpay Customer Care's response Hi VamsiA refund for txn ID [protected] has been successfully processed from our end on May 21. For any further assistance regarding the same, kindly drop us a mail to [protected]@razorpay.com, we will be happy to help you. Thanks and regards, Team Razorpay Verified Support May 29, 2018 Razorpay Customer Care's response Hi Kamal, We checked the transaction with the UPI reference number[protected] and see that it is an unsuccessful transaction. As there is a debit for the same, please note that the amount will be credited back to your account in 7-10 working days. Feel free to drop us an email to [protected]@razorpay.com for further details, we will be glad to help. Best Regards, Team Razorpay | |||
 3 Comments | |||
Comments
Sir 20/05/2018 IRCT app train ticket book but my ticket not booked my amount debit 660 RS up Bhim app Transaction ID [protected] my amount not credit show why my mobile number [protected]
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akhilrastogi9's reply, May 24, 2018
Sir 20/05/2018 IRCT app train ticket book but my ticket not booked my amount debit 660 RS up Bhim app Transaction ID 81400791740 my amount not credit show why my mobile number 9045996737 my email id 1983rastogi@gmail.com
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I had done a transaction of rs 740 on[protected]. The money got credited to your bank but tickets not booked. Kindly refund my money.
We checked the transaction with the UPI reference number - 814421886048 and see that it is an unsuccessful transaction. As there is a debit for the same, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us an email to support@razorpay.com for further details, we will be glad to help.
Best Regards,
Team Razorpay