[Resolved] Razorpay — razorpay passport payment took 3000, only 1500 is taken by passport office, rest 1500 rs razorpay has, debited from my account fraud

Chiklu@11

from Mumbai, Maharashtra

Address:

Orchid Centre, 3rd Floor, Golf Course Road, Sector 53, Gurugram, 122002

I have paid passport application fees through razorpay and they have charged rs 3000 from me and paid only 1500 to passport office... Where is my rs 1500/- gone?? I required my rs 1500/- back other wise i will lodge fir /police complain against this fraud. My name is ayushi goyal and my payment idpay_dsmgyap1lvkxjk

Solve this matter immediately or else i will take this matter to court

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Nov 11, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Razorpay Customer Care's response Hi Ayushi,

Please write to us at: https://razorpay.com/support/#request with the transaction details and our team will assist you at the earliest.

Thanks and Regards,
Team Razorpay

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Comments

Koustav Ghosal

from Mumbai, Maharashtra

While booking a ticket from IRCTC app my money has been deducted from my bank account but the it is showing that my transaction is not complete from bank end. What shall I do now? Please let me know as soon as possible. My transaction I'd:[protected], dated 09 Oct 2019, train no. 22387.

Razorpay Customer Care's response, Oct 14, 2019

Verified Support

Hi Koustav Ghosal,

We see that the IRCTC transaction: 100002079079772 is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay

Binaya Panda

from Mumbai, Maharashtra

From my Axis Account 39293/- amount debited as I am totally unaware about let me solve this issue

Razorpay Customer Care's response, Oct 15, 2019

Verified Support

Hi,

Please write to us with the transaction details here: https://razorpay.com/support/#request and our team will assist you at the earliest.

Thanks and Regards,
Team Razorpay

Sukhwinder Randhawa

from Kangra, Himachal Pradesh

My transaction is showing pending with band end
Money has been deducted and ticket is not booked

Razorpay Customer Care's response, Oct 18, 2019

Verified Support

Hi Sukhwinder,

We see that the IRCTC transaction: 100002090280310 is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay