Razorpay Complaints & Reviews

Dear sir/madam

I made the payment through your payment gateway amount rupess 7102/.

I was take a loan from loan front amount is 7000/-

So i decided to repay that loan before maturity time.

So i went on the payment gateway of loan front there are two option 1- razarpay and 2 is mobikwik.
So i select razorpay.
Payment was debited from my account but its not credit in loan front account.

I cross checked with loan front they told me that payment was stuck in razarpay deapartment..

So i request you to please refund my money that i will make the payment again loan front.

Thanks
Gaurav

I make a payment with razorpay to rto online but it shows payment not received
The payment was done to rto online for learning licences i also receive mail from razorpay that your payment was done but i also received mail for rto online that please done your payment or make your payment for next step. Clearly i want my refund or do your work properly. Give my refund otherwise i will case against you

Hi
On 27/8/2019, i tried to clear my loan in cashbeen making payment using mobikwick upi.
My money got deducted but transaction not completed. I raised complaint with cashbeen, they say transaction was not successful.
I can check in mobikwick, that transaction is successful toward
Pcfinancial. [protected]@hdfcbank
Upi id:[[protected]]
Order id:omk22cae71b77523f9

I have ticket using GooglePay. The money Rs 2622.78 including internet charges got debited from account. But the railways site it pending from the bank side. I called HDFC bank to confirm on this issue they said, it is a successful transaction from their end.

This not the first time i am going through this issue from RayzorPay. Please settle the amount or get me a confirmed tickets.

On 26th aug, whilst booking a ticket on irctc, the amount (₹530.49) has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket.
Kindly check and revert at the earliest. And it shows pending from the bank end on irctc.

Upi transaction id:[protected]
Date of booking: 26 aug 2019

Please revert back at the earliest.

I ordered a product from Brandwapshop.c on on 11th August 2019. But I did not received my product till 19th August . So I filed a dispute payment on razorpay website .I received a message that they had disputed the payment please with for 48hrs for seller reply.then I received a message from seller that they refund my money for despute payment (despute id-disp_D85yc6afiHGK4g) on 20th August then I emailed razorpay about that but no response since then i also raised so many complaint and sent emails but they are not responding. My razorpay payment I'd is (pay_D4dQAYIzXJv3xP)

I ordered sugar cosmetics foundation stick through razorpay today morning and paid rs.979 through google pay. I got a mail from razorpay that they recieved money from google pay. But there wasn't any other details. When i checked sugar cosmetics sites there is no purchase order. Razorpay took the money and no order initiated. I tried to contact them many times for refund but couldn't get them. Please help me with this. I have attached the mail which they sent me with the pay id
Sincerely,
Kripa thankachan

Hi, today i was booking my ticket from irctc app and paid amount through razorpay payment option. Total sum of amount (710.49) is deducted from my account but ticket is not booked. It's showing pending from bank end and in showing ticket is not booked. Either book my ticket or refund me same amount in my account so that i can book my ticket.
I am attaching screen shot of details.
Please resolve this in earliest.

Hello,

I tried to book a ticket on 19th august, 2019 with transaction id [protected] on irctc through razorpay and did the payment via google pay. An amount of 3061.80 was deducted from my account however when i open the irctc app it says failed transaction due to no response from bank end. Will my money be refunded and if so by when? Please help me to resolve the issue as soon as possible.

Hello, i do a payment from razorpay google pay for booking a ticket from njp to sealdah on 18th august, 2019 but when the transaction happen then it is deducted from account but the ticket is not booked. It costs me 1300 rs. Please return my money.

As it is an emergency for me please do something so that i can reach at destination.

1300 rupees is really big amount for me.

I attached the screenshots below of irctc mobile app notification and google pay

I ordered a realme x mobile from yesphone21.com on dated 26 july 2019 for rs 15790/- payment was made to afraz enterprises mumbai merchant of razorpay.com
But i received a wireless speaker through dtdc currier docket no. M92163589
I tried to contact them thought contact number [protected] and email id [protected]@yesphone21.com provided on the website. Neither the number working nor the email id is genuine. I received my order confirmation on 12:45am 26 july 2019 from this website by email id “[protected]@sg2plcpnl0104. Prod. Sin2. Secureserver.net” but when i reply to this email id the email was not sent to this email id, it means they are fraud.
I made payment by credit card as per transaction details below:
Merchant number: [protected]
Name: afraz enterprises
City: mumbai
Country: india
Mcc: 5732 radio, television, & stero sales
Group: others-v : all other merchants
Auth id: 027961
All the above information and on searching for afraz enterprises online i found that there is no way to contact them that is why, they are 100% fraud.
I am assure that dtdc currier company is also involve in fraud with yesphone21.com
Why?
1) 05 aug 2019 when dtdc delivered currier with docket no. M92163589, currier boy not call me he delivered currier silently like a theif, while the order was prepaid and every currier boy verify that he delivered currier to right person by asking to show your id, but left the currier on factory gate
2) every currier company take invoice and/or declaration regarding the package but there was not invoice available with the currier it means dtdc is also involve in this fraud.
How it is possible a currier company deliver a packet (Which not contains document, is a goods) and never ask for invoice for the package, left the packet on destination factory gate like a thief. It is clear dtdc is also involve in the fraud with yesphone21.com & afraz enterprises
Sir i lost my rs 15790/- and not got mobile till now. So i request you to please help me so that i can got my money back from this fraud merchant.

Sanjeet kumar

I repayment of loan in amount 2550 rs...but when i pay 2550 rs then failed then i tried again then failed again...after 2 second my account has debited 5100 rs...and status failed loan after 5 min payment sucessful but 2550 rs not refund in my account...I tried customer care for 2 days nobody pick the call...I thought this is fraud company...please help me...I refund my 2550 rs.

Razorpay is a third party payment gateway service who is handling many illegal transactions from the below websites like, online pancard services, passport appointment, with swatch bharath logo's. And all the fraudulent sites will show up with the initial searches of google. Its easy to get trapped by these guys.

Razorpay & atom - (Both are payment gateways) they are partnered together for this collaboration of looting money from the public on a professional line.
When i went deeper to understand the severity is huge. I am a little worried how many people have already went through this problem in the past and currently going through.
My sincere advice is to general public is that don't be lazy. Go to the department directly and get things done in person. If you are doing any online transactions please ensure you are doing with the correct people.

₹2, 050.73
Paid successfully
Payment idpay_d1h6wptf4ay6cc
Paid on3rd aug, 2019
Method
Xxxx-xxxx-xxxx-1578
Card
Mobile number[protected]
For any product or service related queries, please contact loanfront support.
If a refund has been initiated for this payment, you can check the refund status here.
If loanfront is unable to resolve your issue, please go through our customer dispute
Plz my amount refund...in my amount

I'm getting charged from the razorpay which I've not authorized. I've charged 2 times of RS 1554 .first one is charged on 12/5/2018 and another one is on 8/8/2019.i've asked my bank for reversal of amount but they denied for refund . Transaction Id with the details I've attached a file .there is a application found in the Google play store where the reviews of every people has a same case. Kindly help me

Please cancel my request at the earliest and please refund my 3990 Rupees this is a real cheating and i though its the orginal site of Govrment i already made a dispute in razor pay(until now razor didnt contacted me)
Govt of India already listed this purticular website and considered as spam.
Razor is really responsible for my money.
Razore transaction id-pay_D1x9FMgc3HX32F
pls
Find my details
Shameem Shajahan
Mob- [protected]
Email-shameem.[protected]@hotmail.com

I ordered jbl speaker on 30 aug 2019 at 6:45 am.in last process when it supposed to show completed, a message receieved "ooops, something went wrong"but the money has been deducted from my account. Same has been confirmed razorpay executive that money has been received by merchant. I am not getting update on my product. Mercahnt also did not reply on mail. I dont have any mobile no of him.

This type of services is not expected from razorpay. How it will survvive. I also seen many review that the site is fraud as they also had cheated through facebook.

My complaint id is #650926.. Payment id is pay_d05ax5vqtqekas.

Looking forward for earlier solution. Thanks in advance.

Thanks & regards,
Pardeep kumar
M-[protected]

Hi,

I had booked ticket on 27/07/2019 from ers to chennai. The amount was paid through upi transaction, but my ticket was not confirmed. The status of the booking was pending from banks end. Could you please help me with this. What can be done. The amount debited from my account was inr 1040. Trancsaction status is completed from my payment portals end, but the problem was in the confirmation of ticket.

I tried to book a tatkaal ticket in irctc app with payment mode from google pay. The amount has been deducted from my account but i haven't received any transaction detail in irctc app or any ticket receipt. It was tatkaal ticket so the window was of about 10 minutes or so. My first transaction expired and second transaction deducted. May i know what problem occurred? And will my money be refunded?

I was filling the form of passport registration through their official site at the time of payment your gateway was open to do the transaction
I had done the transaction of rs 3499
The message was arrived from citi bank that a transaction is done and amount is debited from my account
Please contact me as soon as possible
Mr dal chand
[protected]