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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
Complaints 3545
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Razorpay reviews & complaints page 137

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M
Mridullefty12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in refund

Address:New Delhi, Delhi, 110024

I made a payment on 7th january 2020 of rs 6500 to delhi football and razorpay was accepting money on the behalf of the delbi football. I made payment through paytm upi. My payment was failed and my money got deducted. I mailed razorpay they told me they are working on it. But its been more than 2 months i have not received my refund. I asked paytm, they said money has been send to razorpay and mine bank (Bank of baroda) has also raiser charge...
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S
Sachin Arakh
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary subscription activated razorpay insurance pg

Address:Room no.3 dayavan niwas next to datta garage nr. Sai mandir thakur ki east, Mumbai City, Maharashtra, 421201

Please help me with the ticket no. 2378583. I dnt know how the subscription of razor pay insurance pg got activated and it got dedication every month of rs 599.. I submit many complaints to your company but not getting response. This complaint for razor pay company which i raised on march, 16, 2020 and still waiting for solutions, help me on same.
Thanx...
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S
Samithali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment twice deducted from my account

Address:Pune, Pune, Maharashtra, 411001
Website:Www.razorpay.com

Dear team,

I am contacting razorpay customer care number since 11th march and 1000 times i had tried it shows only they are busy attending the customer. I beleive they had auto setup not to take the calls. They are doing fraud with customers like me while paying payment they gateway had deducted 3 times from my account instead of one time.
Since then i am doing follow up on emails and they are not taking any such action...
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T
Tiera
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received

Address:TilakIndrayani, Plot No. 48, P Floor, B wing., Tilaknagar, Mumbai City, Maharashtra, 400089

Hello

I haven't received any adequate guidance for my query could you please arrange a callback.

My manager is trying to make a payment from dubai using emirates nbd cc card to an indian vendor. The transaction isn't getting through stating it does not accept international cards.

Manager: [protected]@lcrcapital.com
Vendor: [protected]@gmail.com

Regards
Tiera
[protected]...
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D
ddk vids
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay - fraudulent merchant

Address:Bongaon Beltola Collage Road House No. 18, House No.18, Kamrup Metropolitan, Assam, 781028
Website:www.thedelhihaat.com

I placed an order of inr 25195 on a website called www.thedehihaat.com, and after i placed the order i was directed to razorpay gateway so it seems pretty trusted cause i'm paying from razorpay gateway so paid the money. After i paid the money their is no confirmation of order invoice has been given. After that i googled and got to know that it's a fraud website. I complained for an dispute to razorpay. It's been a week and there is no sign...
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A
ARAVIND KOYIPPALLY KODUPPUNNA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount against cancellation of irctc ticket cancel more than one week before.

Address:C-Hillview Appartment,Punitha Garden,Vadavally,Coimbatore,Mob.8608944033,[email protected], 641041

My ticket for 19/03/2020 pnr number [protected]cancelled on 13/03/2020 which one week before for the amount 273.00 saying canot refund any penny.

And another ticket pnr number [protected] also cancelled on same date for
The same amount saying only 5. Oo can refund.

So if i am not getting 90% of both cancellation amount i will going to file a complaint in consumer court and copy to mr. Piyush goyal minister...
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S
shivam6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc transaction status=pending from bank end

Address:Howrah, West Bengal, 711106

I tried booking 3 tickets on irctc, money was deducted but ticket not booked.it is showing pending from bank end...how do I get my money back?
reservation id-[protected]
train no-12703
ticket type -e-ticket
from Howrah to Secunderabad on 18th march
booking date-11th march
Vikalp status -no
boarding station Howrah
date of boarding 18th march
quota- general
class -sleeperbr...
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G
gokulkumar7
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi/931617089080/irctc train tic/razorpay. irctc@/h - rs. 639.17 - amount not refunded

Address:Chennai, 600017

Dear sir/mam

Train ticket was booked on 12th nov 2019 through irctc website. The booking were failed during payment but the amount was debited from my account. The details are mentioned below.

1. Upi/[protected]/irctc train tic/razorpay. Irctc@/h - rs. 639.17 - amount not refunded

I request you to kindly refund the amount at the earliest.

Thanks and regards

M. Gokul...
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Anoop M. S.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account but its showing transaction failed in irctc

I had booked an irctc ticket for an amount of inr 252.29 upi transaction id[protected] on 28/feb/2020. The amount has been debited from my account and there is no confirmation for ticket and its showing as transaction failed, with failure reason as no response from bank.

Please check at your end whether the money has been processed for my ticket.

Kindly check and revert at the earliest....
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G
Gajanan Bhusare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demanded money to customer frequently and harassed for payment

Razorpay is made for harassment to people. They send every day message alert for paying money to people. This alert might be free so company demanded money send alert for demanding money many times till customer get harass and paid the money anyhow.
After complaining to razorpay, they not give satisfied answer and allow finance company to harass their customer by sending frequent sms alert for demanding money....
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R
raksha2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag registration fee

I have made online registration for fastag based on details via appltfastag.com [protected]@fastag.com which led to payment gateway of razorpay link. My account is debited for 1990/- on 16 feb2020 . But No response received on my complaint on fastag charges and issuance process and request for refund as per attached files. Can u take action on concerned and help refund my money from them....
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S
Shradha Lokesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

here was an unauthorized transaction through my debit card of icici for rs. 8996.00. dated 17.2.2020

Address:#402,Nigam Regency,1st cross,Kaggadasapur,Bangalore-560093, Bangalore, Karnataka, 560093

Name - shradha subbaiah
There was an unauthorized transaction through my debit card of icici for rs. 8996.00. Dated 17.2.2020
This transaction is not done by me.
Please look into it and refund back the amount immediately.
Txn ref[protected].
I also would bring to your notice that i do not have any account registered with your site untill this transaction was done.
Please resolve at the earliest....
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H
HoBbYiSt PaWaN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account and wasn't credited to banggood account.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

I made a transaction to banggood, the transaction need to take place via razorpay. My UPI transaction was successfully credited to razorpay account but razorpay didn't transferred that amount to razorpay account. My order didn't get placed.
I am continuously complaining regarding this issue to banggood as well as razorpay. Razorpay didn't respond to my complaint. I have filed complaint around 6 times on razorpay support, but they never...
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K
Kartika Dash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received proper information

Address:201301

Ticket number 2003108,
I complaint that some one take payment from me through rozapay payment gateway however they did the same in fradulent .

Payment was done to SMC services Madhubani on 25th and 30th January.
From my SBI and RBL bank account.

Now they people not responding my call and SMC services also not helping me to give any time.kindly help to provide merchant details...
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anup304
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction status as pending from bank

I had booked an irctc ticket of amount 1510.09 booking transaction id [protected] on 30- jan-20. The amount has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket or not as i'm unable to book another without confirmation of the same.

Kindly check and revert at the earliest....
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R
RN NAVGIRE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment

Address:samarth bunglow lane no6, erandwane pune411004, 411004

Hello
I was registered for msme registration, your charges rs 1000 but no any receipt i have received and those payments are double time deducted in my bank account.. So i request you please refund my payment. Please revert back as soon as possible. And msme registratio copy details please send us on rn. [protected]@gmail.com. Address - erandwane pune 411004...
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Y
Yogesh Chauriwar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:At salai, 441101

Actually i payment on razor gold by using paytm upi 166+166+166 3 times to reolad razor gold on 7 jaunrary 2020 transaction succesful for gt arcade but didn't reload in my razor gold account
I got an email from razor gold for refund process but 18 days has been gone and refund didot receive in my bank account please help me
Ticket number 1749160...
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V
Venkates Mv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but not paid to merchant

Upi transaction id[protected]
Paid via google pay to razor pay to tamilnadu medical council on 20/01/2020
Payment was successful but razor pay showed error payment and money debited from bank account to razor pay.
Tried contacting razorpay but never got replied
I have spoken with google pay and they say that transaction is successful from their side.
Got info from upi that transaction was successful...
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8
834039150129532012432
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

I am awaiting two refunds of 305 inr listed below:

Rfnd_e1vtniiulqgtho
Rfnd_e1vrmtol9aldwy

Both refunds are dated jan 7, 2020 however both refunds have subsequently been delayed. I have raised several tickets (Complaints) but either had no response or a generic response saying you are looking into it.

This has been almost 15 business days and all you help sections state refunds are paid...
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S
Sivan T
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket not booked amount debited through google pay

I booked train tickets 2 times via irctc on jan 5, 2020 through googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed nothing about my booking. The money was not refunded to my account.

Upi transaction id:[protected]
To: razorpay. Irctc@hdfcbank
From: sivan t (Standard chartered)
Google transaction id:cicagkcunpt2bg
Amount: 1436.80
br...
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