Razorpay Complaints & Reviews

Hi, i have booked a train ticket from chennai to palakkad at around 10:40 pm on 15th november, but the ticket haven't been booked instead the money has been deducted from the account. Please take appropriate action. This has been for sometimes as of now i'm facing this issue. I need to urgently book a ticket and if i'm facing this issue in future i may opt out of this source to book a ticket.

Myself sampad,

I have placed the order through your gateway for your merchant of yesphone21.com, to buy the below smartphone. Regarding order placed confirmation mail or sms not received from your merchant. Amount is credited to your account merchant. I tried my level best to contact your mechant but not used, because all the contact details are fraud. Now i need your help to get back my money back. Seeking your valuable support on this regards.

Plz help...

1) redmi note 8 pro
2) order ref. No: 18627
3) qty: 1 no
4) paid amt; rs.13490/-
5) net banking
6) ammount paid to: arfaz enterprise
6) transaction ref. No;[protected]

I applied for Normal passport on dated 09/11/2019 through https://portal2.passportindia.gov.in/AppOnlineProject/welcomeLink#
at 2:44 pm,
after that i received a payment link on my email (delhi.[protected]@yahoo.com) from '( [protected]@passportapply.org)' this email. Then go through with the given link ( https://rzp.io/l/QML7kEg.) Razorpay.)
the actual passport fee Rs.1500/- only But through this portal they charged Rs.3950/- by my HDFC Bank account .(payment transfer ref no.[protected], Narration - DeBYjORxqnbOmf/RAZPRAZORPAYSOFTWARE)
After that i got a confirmation from passport office that they received Rs.1500/- only.
The Passport officer said that it is a fraud.
So where is my rest of amount.
kindly do the necessary action against this fraud, If its not resolve then i will file a FIR or Police complaint

I pay 2532 Rs for watch ( For female) on 19.10.2019. Payment ID: pay_DK8EjKElFMKFsN to Razorpay. I received mail for success received paymanr by e-mail:[protected]@razorpay.com.
I compained but only extension to deliver message received.
pls. find e mail details

I think it is fraud.
Hello Sir

Due to heavy orders, we are still stuck in processing the orders. the maximum and final commitment is that product will be delivered in November month.
Thanks for the corporation and we are ourselves working hard to get the goods delivered to you.

Thanks & Regards
Support Team
Sonakshi

On Thu, Oct 31, 2019 at 8:20 PM rakesh natwarlal dosi wrote:

Dear Sir,

Status of Product.
Refund or dispatch product which is ordered.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: "rakesh natwarlal dosi"
Sent: Sat, 19 Oct 2019 22:14:08
To: "Orange Express"
Subject: Re: Payment successful for Orange Express

OK fine.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Orange Express
Sent: Sat, 19 Oct 2019 11:59:15
To: rakesh natwarlal dosi
Subject: Re: Payment successful for Orange Express

Hello Sir,


We dont have refund policy.
we will definitely delivered your order in the end of month.

Thanks & Regards
Support Team
Sonakshi

On Fri, Oct 18, 2019 at 8:22 PM rakesh natwarlal dosi wrote:

Can you give tentative days.
If you can't delver within 2-3 days return amount.
I don't want any other product. All product is not good and are chipper.
If you don't have product why put on site.
Account No is [protected]
and IFS code is SBIN0005590

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Orange Express
Sent: Fri, 18 Oct 2019 11:22:07
To: rakesh natwarlal dosi
Subject: Re: Payment successful for Orange Express

Hello Sir,


We have sent you some collection. please choose from them, it will be delivered in 2-3 working days., because the order you have placed it will take more few days to delivered.

Thanks & Regards
Support Team
Sonakshi

On Wed, Oct 16, 2019 at 8:31 PM rakesh natwarlal dosi wrote:

Dear sir,

Order number ORD74502923
It was already in mail.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Orange Express
Sent: Wed, 16 Oct 2019 13:08:22
To: rakesh natwarlal dosi
Subject: Re: Payment successful for Orange Express

Hello Sir,


Sorry for delay reply.
Kindly share your order number so that we can assist you.


Thanks Regards
Support Team\
Sonakshi

On Tue, Oct 15, 2019 at 7:48 PM rakesh natwarlal dosi wrote:

I think your site is fraud and not replying.
Should I load police complain?

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: "rakesh natwarlal dosi"
Sent: Mon, 14 Oct 2019 20:12:51
To: "Orange Express"
Cc: "rakeshdosi1"
Subject: Re: Payment successful for Orange Express

Pls. reply, What is status of my order.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: "rakesh natwarlal dosi"
Sent: Thu, 10 Oct 2019 21:29:41
To: "Orange Express"
Subject: Re: Payment successful for Orange Express

Dear Sir,
Any update about dispatch of watch.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Orange Express
Sent: Sun, 22 Sep 2019 16:12:36
To: rakesh natwarlal dosi
Subject: Re: Payment successful for Orange Express

Hello Rakesh,


Your order is for our sit e is ORD74502923 .


Thanks & Regards
Support Team
Sonakshi

On Sun, Sep 22, 2019 at 3:50 PM rakesh natwarlal dosi wrote:

Thanks sir.

But no order number for tracking.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Orange Express
Sent: Sun, 22 Sep 2019 12:25:00
To: rakesh natwarlal dosi
Subject: Re: Payment successful for Orange Express

Hello Sir,


Due to unexpected heavy orders we are delay with shipment.
Its a humble request to corporate with us.
We are trying our best to dispatch the your order as soon as possible. (The maximum date First week of october)
If you need any more information so kindly reply on the same mail.

Thanks & Regards
Support Team
Sonakshi

On Sat, Sep 21, 2019 at 9:18 PM rakesh natwarlal dosi wrote:

Dear sir,
Can you give details about order No. and status about my order.

Rakesh dosi
303, Sukun flate,
Arunachal road, Subhanpura,
Vadodara
[protected] & [protected]

From: Team Razorpay
Sent: Thu, 19 Sep 2019 22:30:54
To: [protected]@rediffmail.com
Subject: Payment successful for Orange Express

Orange Express
Powered by
Razorpay
Orange Express
₹2, 532.00
Paid Successfully
Payment Id
pay_DK8EjKElFMKFsN
Paid On
19th Sep, 2019
Method
State Bank of India
Net Banking
Mobile Number
[protected]
For any product or service related queries, please contact Orange Express support.
If a refund has been initiated for this payment, you can check the refund status here.
If Orange Express is unable to resolve your issue, please go through our Customer Dispute Guide.

I have booked train tickets on google pay on 29th october 2019, but i haven't get train tickets and money has been deducted from account. I have complaint to google pay many times and they said me to wait for 5-7 days, now they are not responding to my complaints and they haven't take any action on my complaint. Please help me refund my money back. Please do any action for this as soon as possible

I money transfer on 04 nov 2019 and amt rs. 5039/- only being debited my acct but transaction is not successfully
I will there after calling to customer care of bank but they are saying to me you are refund 72 hrs but till date not receipt and my transaction detail as as under
Transaction id[protected] and dated 04 nov 2019 amt rs 503 9/- so refund my money is my acct and so help me thanks regards
.

I recently booked a ticket via irctc app through the razorpay (G-pay) option provided on the irctc app. The transaction was processed and the amount was deducted from my account but the app showed that the transaction was unsuccessful and the ticket didn't get booked. The ticket details are as follows:-
Name of passenger:- d shah
Age:- 21 sex:- female
Berth preference:- side upper (Su)
Upi transaction id:[protected]

I am also attaching a screenshot of the payment details. So kindly review into the matter asap.

Hi,
I was booking my ticket via IRCTC app on 7/11/2019 at 8.59PM.
I paid via google pay VPA [protected]@oksbi
upi transaction id is[protected]

My money has been deducted but the ticket has not been booked
IRCTC is showing that pending from bank end
The transaction id is [protected]...

I want my refund ASAP...

Pls fix your servers ...

I am Ramasamy i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money,

See below mentioned transaction

Nov 5th 2019

From: Ramasamy Periyasamy ([protected]@okaxisbank)
Issuer bank: RBL Bank

To: razorpay.[protected]@hdfcbank)

Google transaction id: CICAgKCWqeeyfw
Upi transaction id:[protected]

Dear team, as part of my car insurance renewal i have used the razorpay link on oct 25th 2019 for payment (As suggested by royal sundaram insurance). Money got debited from my account and i got the payment successful mail. But till date i have not received any approval from royal sundaram insurance. When i called toll free no of royal sundaram they were telling no payment received.
Payment details:
Payment link from royal sundaram...

Pls find the attachment
Pls close the deduction...
Its horrible people of karma resort...
The company provide the service of their clint.
Wrong commited with people...
It's should complaint in crime branch..
In india the people are cheating with middle class public...
Pls refund and close this issue...
Karma resort is cheating with public...

Dear team,
On 25th october 2019 i have paid my car insurance renewal amount through razorpay(link was sent by royal sundaram).i have used the link and done the payment. I got the payment successful mail but the further process i have not received any call or mail from insurance company.
So i request you to kindly refund my money back.please see below my payment details

Payment Link from Royal Sundaram General Insurance Co. Limited
Payment Link Receipt: VPC[protected]
You have made a payment of ₹ 13510
PAYMENT FOR
car insurance renewal
ISSUED TO
satya.[protected]@gmail.com
PAYMENT ID
pay_DYAFeDk4KUtMlW
PAYMENT METHOD
Card, XXXX-XXXX-XXXX-5316
AMOUNT PAID
INR 13, 510.00

Payment is done but my ticket is not booked in irctc done via google pay powered by razor pay. No refund has been initiated nor a msg of has been refund. Bo help is being provided from both the sides neither razor pay nor irctc. Plz look into the matter and respond fast. Because i have to book other tickets also. Hope you see this matter. Thank you.

Payment is done but my ticket is not booked in irctc done via google pay powered by razor pay. No refund has been initiated nor a msg of has been refund. Bo help is being provided from both the sides neither razor pay nor irctc. Plz look into the matter and respond fast. Because i have to book other tickets also. Hope you see this matter. Thanking you

Today afternnon i did my credit card payment.
Amount debited but bill not generated
It showing transaction successful.
I did not get any msg
But amount was debited by icici account.
By checking the icici statement it shows debited by razorpay.
My transaction id : *[protected]* amount 6000
Please do the needfull and clear the issue as soon as possible.
Thank you

I booked a ticket from irctc app and paid via google pay. My money is been deducted from bank but the tickets are not booked and it says that the payment is pending.
Transaction id : [protected]
Ticket from sre to ndls.
Of date 9/11/19
Kindly look into this matter.
And inform me what i can do to recover my money or book the tickets.
Or if possible is there a way to confirm the payment and get my tickets booked

Pls 🙏 cancel the membership of karma resort.
When time of invited wrong commitment done with us.
Pls 🙏 process the refund.
We don't utilize any package.
Name jolly thakkar
From vadodara gujarat
[protected]
[protected]
Vadodara karma resort officer not attend the call. When i call him before diwali for this cancellation regarding he answered me every body is on holiday...
When i didn't use the services company provide this type of service...
Not satisfied...
Pls refund it...

I am paid the loanfront repayment but not confirmation in loan front app... My money is deducted in bank account.. No confirmation payment details in loan fornt status still today..

Yesterday iam paid repayment..
The loan fornt customer care says
The repayment you tried paying via razorpay has failed. The amount will be reversed by the concerned party. Request you to contact razorpay customer care... Please refund my money in the bank.. Penlaity is running my loan plz refund my money

Thank you
Sir

I have pay cashbean 10349 rs from razorpay gateway platform with mobiwik upi id [protected]@ikwik money deducted from my a/c 10378rs but not credited cashbean a/c my order id is[protected]. Details are attached. My payment credit show on p. C. Financial services private limited & payment received upi is pcfinancial. [protected]@hdfcbank but my payment not credit cashbean a/c. Plz refund my payment thanks

I was trying to book a ticket. The money got deducted and ticket did not book.
The date was 10 oct 2019 and still i did not get refund. I have provided all the details to the razorpay team but they respond very late and have not processed my refund yet.

Transaction id: [protected]
Date of booking: 10 oct 2019
Date of journey: 16 oct 2019

I have also provided the screenshot to the razorpay support.