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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 138

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I try to order a pizza from pizza hut so money is deducted from my account but the order is not placed so raise a request to razorpay but nothing is happening.
Date of money detected: 6th jan 2020 9:15 pm
Refund initiation date: 9th jan 2020 9:21 pm
I attached some screen shoot and transaction id so please help me to get my money back...
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Kalyani0192
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent dealer: antgirlcollection.com

I placed an order and paid via razorpay. Only prepaid orders were available, and very long delivery period for all orders were available! I ordered garments for total of rs. 554! No delivery! The payment was made to a merchant name lady clothe.
Ordered on 30 dec 2019.
Order no. #29160
*the website antgirlcollection.com doesn't exist anymore.*
[protected]@antgirlcollection.com email id doesn't exist!
Paid through...
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S
shylaja sathish
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess money debited from my account

Address:Anugraha, Chakrapani Lane, Near shari bus stop, Eroor, Tripunithura, Ernakulam, Kerala, 682306

I am remitted rs. 2877 on 02/12/2019 to ola cab vide ref. Id 56814332, through online banking
But they are debited again rs. 1485 dtd. 02/12/2019 vide ref. Id 56814689 and rs. 3713 dtd. 03/12/2019 vide ref id 56878428.

They are debited excess amount of rs. 5198 from my account. Please refund the above amount.

I am already submitted a complaint on december but my complaint is not solved

Kindly...
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Akki1245
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket I'd 1573381 issue are not solved

Address:HOUSE NO B 39 GALI NO 09 PHASE, New Delhi, Delhi, 110094
Website:Razorpay pay

Reminder if you are not solved this issue i'm take a legal action against you

I'm very frustrated your service in your office and your team name is sonu nandi. Tejas v. Chetan. Kevin samual. Suraksha hegde.

And i will provide my transition detail so pleas solved my problem ...
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Avzende
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from account but not received to concern account

Address:D 106, Maruti Enclave ,Behind Papade Vasti Tukai Tekadi Fursungi Pune., 412308., Pune, Maharashtra, 412308

I did transfer payment through upi id - [protected]@icici,
Transction id[protected].
Razorpay@hdfcbank payment done on this upi id
But not get reflected to cashbean please refund to me or update to cashbean
Amount is 15024.
It was loan related transctions which has to be resolve on urgent basis, as razorpay's customer care is working for monday to friday only, i did this transction on friday 10/01/2020br...
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Address:Hyderabad, Telangana, 500020

Dear sir/madam,

I have ordered a product from banggood.com on 06 Jan 2020 of Rs.1637. 01 using UPI through phonepe to (razorpay@mairtel) and Payment gateway was razorpay, the amount was debited successfully from bank.

But the payment was not processed till now. It says "payment pending" in order status.

I have confirmed with banggood customer care they confirmed that payment had not...
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O
Omkar Muley
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted amount from armaf.co.in order is not processed

Hi,
I have ordered product through 06 January 2019.
I have ordered product 2(1+1)through armaf.co.in but as amount debited upi banking as its razorpay payment id is generated
No confirmation recieved from armaf.co.in .
Following is payment id is generated whether is it succesful or failed?
1.pay_E1HIbbdY4wdffM
2.pay_E1HKMbLS8JJMC7
Kindly refund ....
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V
Viraja20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but ticket not booked

Address:Mumbai City, Maharashtra, 400016

I tried booking ticket on irctc and my money was deducted but ticket is not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?

PNR Number :Reservation ID: [protected]
Train No./Name: 12112 / AMI CSMT EXPRESS
Ticket Type: E-ticket
From: SHEGAON (SEG)06 Apr 2020
To: C SHIVAJI MAH T (CSMT)07 Apr 2020 00:00 Hrs
Booking Date: 07...
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J
jnilesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment using razorpay failed, money deducted but refund not received

Hi razorpay,

My irctc payment using IRCTC Rail Connect app (Razorpay payment gateway) got failed on 23/12/19, amount of Rs 412.70 got debited from bank but not received refund till today & its more than 10 working days. Below attached are evidence for same.

My Transaction id: [protected]

Kindly check & proceed refund to my default account...
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S
Sanju647
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Address:Bellary, Karnataka

Dear rozerpay team,
Last year available a website timesnaukri.com are doing fraud for job consultancy and then closed her website.
Now their so called representative is called from no. [protected] and they said agreed for refund of 30000.00 inr and sending me a link from the mail [protected]@gmail.com for payment, then i realized again to they doing fraud so i transferred my amont to another bank they proceed the link...
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Address:Ground& 1st floor, SJR Cyber, laskar,hosur road, Bangalore, 560030

I was paying rent for nestaway through EMI option from early salary app, EMI was dedecte 16, 000. but payment was not successful. Refund has initiated from Razorpay, but till now i have not recieved the amount. i have raised many queries against them, but no response from razorpay till now i have not recived the amount.. simply paying amount of 16, 000 as EMI for Early Salaryfrom December month. Pleas do the needful. Ticket number i have...
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V
Vaibhav thukral
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message regarding the debit of inr 5000

Address:Punjabi colony nagina, Near station road, Bijnor, Uttar Pradesh, 246762

Dear Customer,
Mandate reference No: xxxxxxxxxxxxxxxxxxx issued to Razorpay software pv with value INR 5, 000.00 and frequency As and when presented is received today for processing. For any discrepancy with mandate, please call [protected].
Can you please check why it is been said that INR 5000 will be debited from my account
This message has been send to me on 31/12/2019....
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N
Nagarj k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized debit using debit card details

Address:560013

Name - nagaraj k
There was an unauthorized transaction through my debit card of sbi for rs. 3521.00. Dated 31.12.2019
This transaction is not done by me.
Please look into it and refund back the amount immediately.
Txn ref[protected].
I also would bring to your notice that i do not have any account registered with your site untill this transaction was done.
Please resolve at the earliest....
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nandini barod
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud related to payment gateway"razorpay".

Address:Bangalore HQ 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030, 560030

I am hemnandani barod was buying something from nykaa and so I have choosen sbi net banking, payment has been deducted not to the nykaa but to the payment gateway "razorpay", and no order updated to nykaa, now they are saying they didn't get any order, I am complaining against payment gateway, either they refund my money or forward that money to the third party" Nykaa", so that I get what I wanted and spend 850 rupees....
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Pointtonote
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

associated with fraud company

Address:Gr & 1st Flr, SJR Cyber Laskar, Hosur Rd, Bengaluru, 560030
Website:Gr & 1st Flr, SJR Cyber Laskar, Hosur Rd, Bengaluru

Razorpay is associated with online passport consultancy service provider which seems to be a fraudulent company not giving service or answering calls even after the payment is made. They do not have registered address updated on the website

Senior executive : akaash kamble
Team - passport consultancy services
Website: www.passport-consultancy.com
Email : [protected]@passport-consultancy.com
Email...
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M
madhura99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund rs.1488/-

Address:306 Pratik Avenue, Nehru Road Vile Parle East, Mumbai City, Maharashtra, 400057

On 15 nov'19 i purchased product/s worth rs.1488/- on nykaa website of which razorpay are their payment service provider. While paying online rs.1488/- the transaction showed failed due to some error, hence i immediately again paid online rs.1488/- and transaction was successful.
Later upon checking my bank account i find that both the payments were debited from my account. The 1st payment credited to razorpay account and second credited...
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ankita mithari
from Arambol, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the ordered product till date and made payment via razorpay

Website:softywomen.com

Softywomen app has not delivered my product and i had madhe the payment vai razorpay
Order was booked on 17 oct and yet not delivered i want my money back
The company is based in gujrat also i have attached the payment details
The site of this company is not working nither they have any no being displayed
I have patiently being waiting for their response...
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hsfathah
from Karaikkudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without giving proper reason

Hi we have our merchant id df0yisis0fqp1f and started integration for website and apps and make live, we have spend a lot for this payment integration. Without giving proper information razorpay team terminated our account,

We need to know the exact reason so that we can learn lesson on this and we can provide the document whatever required further.

One of razorpay staff spoke with us and asked the same quested...
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S
from Muragacha, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashbean loan paid issue

Address:TOREGRAM PANCHGARA HOOGHLY, Hooghly, West Bengal, 712149

I paid cashbean loan amount 4266.22. Payment date 12/12/2019. My transaction is successful but cashbean say not done. I paid via razorpay pay net banking andhra bank. I attached screenshot of the bank statement. Pls see last transaction in the statement. I will never pay twice. It is bad behavior.
Email [protected]@outlook.com
Phone [protected]...
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drmanish83
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted

Address:Second floor 144/4 jagriti vihar, Meerut, Uttar Pradesh, 250004
Website:Armaf.co.in

I have purchased online perfume from armaf.co.in which is operated by snap perfumes bangalore india.. I have made paymnt of 1799 on 10 december via razorpay.. Now razorpay is not responding me neither the seller snap perfumes. Despite making 100 calls to snap perfume they are not responding my calls.
They are not even responding my emails.. They are online fraudesters.. Even razorpay is not responding properly... They are registered...
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