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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 109

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B
Basavalingappa. M
from Bengaluru, Karnataka
Jan 10, 2021
Resolved
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Resolved

May please, Sir, That on 30/12/2020 I registered complaint regarding my money tranctions from BHIM APP to Razorpay through daily earning app Burse this a new amazon network project I invested huge money. Therefore I received above said ticket ID., #4801518 from razorpay help and support, Therefore the till today problem was not resolved, please refund my all money I invested in frauded comply and cheated coustmers company with the help of Razorpay platform. Thanking you yours faithfully.
+1 photos
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2021
Razorpay Customer Care's response Hi,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best, Team Razorpay
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    G
    Gokul21T
    from Delhi, Delhi
    Jan 10, 2021
    Resolved
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    Resolved

    Want to refund the amount of 375rs I didn't get any email regarding fastag please refund the amount
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    View replies
    Hey,

    Thank you for reaching out to us. We have raised a request against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket ID:4882691. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

    Regards, Amith
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      U
      Udhamyadav
      Jan 9, 2021
      Resolved
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      Resolved

      Address: Santosh nagar goregoan east mumbai 400065

      Hello my name is uddhamsingh sunil yadavi want to raise a complaint againsts the merchant as the merchant has taken my 5000 rupees paid via razorpay... the merchant is a scammer he has scammed me by investing in his fake online earning application and after the amout got deposited the application went vanished...please look into the matter and refund my amount thanks and regards uddhamsingh yadav
      +1 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2021
      Razorpay Customer Care's response       Hi,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
      View replies
      Return my money razorpay pilz
      Reply
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        H
        Harikrishna123
        from Powai, Maharashtra
        Jan 9, 2021
        Resolved
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        Resolved

        I will buy 100 rupees diamonds
        Diamonds not coming
        Send my money
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        View replies
        Hi Krishna,

        Your query has been addressed and a request has been raised on your behalf with the ticket ID [4900379]. Where, a dispute has been created for the transaction and we are getting this checked with the merchant. Our concerned team will provide you with an update on the same email thread shortly. Your patience is highly appreciated in the interim.

        Regards,
        Anas
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          S
          sskale
          from Delhi, Delhi
          Jan 9, 2021
          Resolved
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          Resolved

          Prettifyhub.com Fraud, not reply to emails, not have any Contact details, not giving product, so please our hard earned money refund immediately and stop others from such fraud
          "ORDER #4586 on 1Jan2021" Rs497 from https://prettifyhub.com/ with razorpay.com Payment gateway
          "Payment successful for Bestjwell" acknowledgement
          Regards
          Kale
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Jan 09, 2021
          Updated by sskale           Payment Id pay_GK8VqY0QIas1y4
          Paid On 1st Jan, 2021
          Verified Support
          Jan 13, 2021
          Razorpay Customer Care's response           Hello,

          We have looked upon your query and have raised a request on your behalf with ticket ID [4900222]. Where, a dispute has been raised for the transaction and we are getting this checked with the merchant. Kindly allow us some time, we will provide you with an update on the same email thread at the earliest.

          Regards,
          Anas
          View replies
          Hello rezorpay we have order on pretifyhub & templestar this website is fraud plz my money back plz my money refund

          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3787505 - Image #0
          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3787505 - Image #1
          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3787505 - Image #2
          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3787505 - Image #3
          Reply
          I want refund my money

          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3787531 - Image #0
          Reply
          I had ordered two dresses but not yet delivered plzz refund my money

          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3791259 - Image #0
          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3791259 - Image #1
          Refund from Fraud merchant prettifyhub.com alis Bestjwell - Comment #3791259 - Image #2
          Reply
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            H
            Harikrishna123
            from Powai, Maharashtra
            Jan 9, 2021
            Resolved
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            Resolved

            Address: Andhrapradesh

            [protected] please send diamonds to this

            Account
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Jan 09, 2021
            Updated by Harikrishna123             I was purchased 100 rupees diamonds to the
            Free fire account send diamonds or money

            Jan 09, 2021
            Updated by Harikrishna123             Please send my diamonds
            [protected]
            View replies
            Hi Krishna,

            Your query has been addressed and a request has been raised on your behalf with the ticket ID [4900379]. Where, a dispute has been created for the transaction and we are getting this checked with the merchant. Our concerned team will provide you with an update on the same email thread shortly. Your patience is highly appreciated in the interim.

            Regards,
            Anas
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              L
              Lavanya Charanraj
              Jan 8, 2021
              Resolved
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              Resolved

              After payment not received my dress (top) even any information
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Lavanya,

              We request you to kindly share certain information in order to assist you further. Please provide us the screenshot of the transaction along with your contact details here https://razorpay.com/support/#request along with ticket ID:4880268, so that we can get back to you with an update shortly.

              Regards, Amith
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                D
                Deepakdev221
                from Delhi, Delhi
                Jan 8, 2021
                Resolved
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                Resolved

                I applied on bookmyhsrp.com for the plate.and after filling all details I paid their due amount by upi. Amount deducted from my account but transaction not done so I have to apply again and second time transaction completed.please reimburse my payment into my account.
                +1 photos
                Jan 9, 2021
                Complaint marked as Resolved 
                Amount has been credited into my account.
                Razorpay customer support has been notified about the posted complaint.
                View replies
                Hi Deepak,

                Thank you for reaching out to us. Kindly share your contact details along with bank statement copy of the transaction here: https://razorpay.com/support/#request with ticket ID:4880340. Our concerned team will get back to you at the earliest.

                Regards, Amith
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                  P
                  priyankasanju
                  Jan 8, 2021
                  Resolved
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                  Resolved

                  I have been cheated by this company named the big collection. Their email id is www.[protected]@gmail.com.

                  They have several websites on which they are doing fraud. www.sellshop.in
                  www.venilafashion.com
                  www.clothboom.com is the latest one. They are using razor pay for payment.
                  I have paid ₹548/-. Order Id #2623

                  And this was written on the email

                  Payment method
                  Razorpay cards_upi_netbanking_wallets_ — Rs. 548.00
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 13, 2021
                  Razorpay Customer Care's response                   Hi Priyanka,

                  We are sorry for the inconvenience caused. Please raise a request using this link: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [4900048] for us to assist you on priority.

                  Regards,
                  Anas
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                    V
                    Vidula Chopra Rastogi
                    Jan 8, 2021
                    Resolved
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                    Resolved

                    We have a business account at Razorpay. They are not settling the amount our customers have paid.. some issue with our account. Our account information is correct, KYC is done and approved. Even if there is some issue they should respond to my complaint! There has been no response.
                    Company name, The Bare Bar
                    Complaint no: 4853641

                    26k+ is in their account that they are not settling or responding!!!

                    They need to settle the amount - and transfer our money into our bank account. If they cannot run a proper company then they should shut down.

                    The customer care numbers are not working!

                    I cannot believe this is the way a professional company is behaving in 2021.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 13, 2021
                    Razorpay Customer Care's response                     Hi Vidula,

                    We would like to inform you that your account has been activated. Also, a detailed mail regarding the same has been updated on the ticket ID [4853641]. If you have any other query feel free to revert back to the same email thread, we will be happy to assist you.

                    Regards,
                    Anas
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                      T
                      Tejas Devgire
                      Jan 8, 2021
                      Resolved
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                      Resolved

                      Address: At post sakur, Tal-sangmner, Dist-Ahamadnagar

                      Hello sir,
                      I am a Tejas Baban Devgire, i can invest money of 11500 in omg burse app. This is a big scammer website. Lots of people have loss of maoney in this app or website.
                      Please it refund it as soon as possible.

                      Transaction id[protected]
                      Transaction id[protected]
                      Transaction id[protected]
                      Transaction id[protected]
                      Transaction id[protected]
                      Contact Number: [protected]
                      +5 photos
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 09, 2021
                      Razorpay Customer Care's response                       Hi Tejas,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
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                        N
                        Neeraj Chaubey
                        Jan 8, 2021
                        Resolved
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                        Resolved

                        Address: [email protected]

                        I have paid of Rs.75000/- to Burse by Razorpay. I have not get any benefits. Razorpay is trusted getaway. I want my money back to my account. Please help.
                        +4 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hi Neeraj,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best, Team Razorpay
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                          R
                          RajeshVm
                          from Delhi, Delhi
                          Jan 7, 2021
                          Resolved
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                          Resolved

                          Address: bangalods

                          OMG burse app
                          I invest order garbing but not withdrawal plz refund amount
                          +6 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          Hi Rajesh,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best, Team Razorpay
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                            I
                            irfn
                            from Hyderabad, Telangana
                            Jan 7, 2021
                            Resolved
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                            Resolved

                            I have a open case since 14 days, there support service is worst and they have only chat service for now and the chat service is too bad they respond after 5 minutes and on support they dont resolve the issue and they try to work over mail/call which will be handled by another team
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hi,

                            We are sorry for the inconvenience caused to you. In order to assist you ahead, kindly raise a request using this link: https://razorpay.com/support/#request along with a brief of your concern and contact details. Do refer the ticket ID [4872440] for us to assist you on priority.

                            Regards,
                            Anas
                            Reply
                            irfn's [Complaint's author] reply, Jan 13, 2021
                            145491
                            143495
                            4850898

                            Already raised tickets to work on the issue, but these tickets didnt resolved my issue.

                            Regards,
                            irfan
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                              F
                              Fesal Dhapa
                              Jan 7, 2021
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                              Resolved

                              Address: At and post ilol , taluka himmatnagar, district Sabarkantha, Gujarat ,383220

                              I have done payment through Google pay via Razorpay on omg burse websites which is Fraud website and i know Razorpay does not promote websites like this omg burse and my money is stuck due to Razorpay because i trust Razorpay that's why I done payment so please initiate my refund of 6500 rupees
                              +7 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best,
                              Team Razorpay
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                                S
                                silent singer
                                Jan 7, 2021
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                                Resolved

                                Address: Deesa

                                I have transferred 600 rs to omg burce nd company took fraud...i want my money back..bcoz razorpay is trustable compny so i have choose payment okkk.
                                +2 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best,
                                Team Razorpay
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                                  R
                                  rajendheran ganesh
                                  Jan 6, 2021
                                  Resolved
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                                  Resolved

                                  Address: Vedaranyam

                                  Mam, i have invested in omg app .. but I have not get any benefit and money from this app. It is summertime site..Pls refund my money from the site.. it is a fraud website.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Rajendheran,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best,
                                  Team Razorpay
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                                    M
                                    Mahesh6667
                                    from Delhi, Delhi
                                    Jan 6, 2021
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                                    Dear Razor pay Team,

                                    I have made 2 transactions 500rs and 5000rs for the application and after 2 days the app support and application OMG Burse application is not functioning and was not aware that the application was a fraud. I urge Razor pay team to please refund the money in the hardtime. Request you to please do the needful. i have attached the screen prints of the transactions.
                                    +4 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 12, 2021
                                    Razorpay Customer Care's response                                     Hi Mahesh,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best, Team Razorpay
                                    Jan 12, 2021
                                    Updated by Mahesh6667                                     Hi Razorpay Team,

                                    The payment is processed by the razorpay gateway and the merchant a fraud and is not longer available to contact. Can you please provide us the merchant details so that i can contact since the merchant is registered to your payment gateway and i believe your team would have performed the KYC when onboarding the customer. Please let me know how can i contact the merchant. I am requesting for a refund since the payment gateway is from razorpay, or can i file a pil in the cunsomer court. Please assist me in the further steps for the resolution of the query.
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                                      P
                                      Pramod1808
                                      from Powai, Maharashtra
                                      Jan 6, 2021
                                      Resolved
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                                      Resolved

                                      I had gave my money amount 10000 to omgburse through razorpay at last I came to knew that it is a fraudulent app so please refund my money
                                      +4 photos
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Jan 06, 2021
                                      Updated by Pramod1808                                       I had gave my money amount 25500 to omgburse through razorpay at last I came to knew that it is a fraudulent app so please refund my money

                                      View replies
                                      Hi Pramod,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best, Team Razorpay
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                                        I
                                        Ikpatidar
                                        Jan 6, 2021
                                        Resolved
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                                        Resolved

                                        Address: VPO CHOKHALA TEHSIL BAGIDORA DIST BANSWARA RAJ

                                        Mene ek transaction 13 dec 2020 ko 5000 ka kiya tha jiski transaction I'd CICAgKCjmKnxfA he jo ki successful credit nhi hua h. So ye transaction muje refund kre dhanyawad
                                        +1 photos
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        View replies
                                        Hi,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best, Team Razorpay
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