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Razorpay Complaints & Reviews

razorpay.com

2.8

Updated: Sep 9, 2025

Complaints 3553

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1904

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1649

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Razorpay reviews & complaints page 53

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Website: Razorpay.com

Hi,

I have applied for fastag through applyfastag.com and made a payment of Rs 1850. My payment id - Gc9xjPrKHTwo3V.
But still their is no response from their side. Arey they making us fraud because at the same time my bank is offering fastag with Rs 499. When I am asking for the refund their is no response from their side.
Please I want refund of Rs 1850.

+2 photos

Aug 9, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi Mandhan,

We have noted your concern regarding the transaction and have raised a request on your behalf with ticket ID [5103091]. Also, an update has been provided regarding your concern. Please refer to the detailed email and file a chargeback in your issuing bank to get this checked.

Here to help,
Anas
Team Razorpay

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I had done online payment on 02.02.2021 for an amount of Rs 3548 but I got a message transaction declined, so I initiated one more payment for the same amount, my account got debited twice, even for the failed transaction.I hereby request you to refund an amount of Rs 3548.

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Swetham,

We understand your concern. We see that our team has updated your query on this ticket ID: [5078519]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Sir I paid 598 through rozaropay in teeslion and I don't know that teeslion is a fraud company so that I want my money back.
Please help me and please take strict action against teeslion shopping

+1 photos

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Birupakhya,

We understand your concern. We see that our team has updated your query on this ticket ID: [5078609]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Teeslion is a fraud company and rozaropay
Helps teeslion.
I want my money back I pay 598
And I want back

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 25, 2021

Verified Support

Hi Birupakhya,

We understand your concern. We see that our team has updated your query on this ticket ID: [5078609]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Address: B4/38 BASEMNET safdarjung enclave new delhi

Dear concern i have applied for fastag through razorpay but still i am waiting for my fastag.
vehicle number: DLCS6886.
REGISTERD IN DELHI
MU CONATCT NUMBER [protected]
TANSACTION NUMBER :- T2102102126396312306390
AMOUNT PAID :- 375

Razorpay customer support has been notified about the posted complaint.

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S

Sarvat Ali

from New Delhi, Delhi

Feb 18, 2021

vehicle number is DL12CS6886

Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Sarvat,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your contact details like email address and contact number. Additionally, mention the ticket ID [5078668] for us to assist you on priority.

Regards,
Sreenivasa

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I had a transaction for a purse for Rs 799 with doomonline on 17th February 2021. I received the payment confirmation email with the transaction ID pay_GcW4sSINHfFs4S that I paid through Razorpay. But I have not received the tracking details and I am not sure whether I will get the product. Please see to it and refund the amount as soon as possible.

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2021

Razorpay Customer Care's response Hi Bhavani,

we understand your concern in this regard. We see that refund has been processed from our end and our team has sent a detailed email over the ticket ID:- [5073419] we would request you to have a quick check and feel free to reach out to us over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Using my daughters mail id some one has registered a card and started making payment.

A card ending with number ...5002 is registered on February 16th 2021.

Razorpay customer support has been notified about the posted complaint.

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R

radhakrishnags

from Bengaluru, Karnataka

Feb 18, 2021

I have added pictures of email received

Fraud: Unauthorised card registration with wrong mail id - Comment #3801089 - Image #0

Fraud: Unauthorised card registration with wrong mail id - Comment #3801089 - Image #1

Razorpay Customer Care

from Delhi, Delhi

Feb 18, 2021

Verified Support

Hi Radhakrishna,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your contact details like email address and contact number. Additionally, mention the ticket ID [5072310] for us to assist you on priority.

Regards,
Sreenivasa

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I ordered the product from tees lion website for 518rs.But i didin't get my product till now.I attached the payment details below

+1 photos

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Razorpay Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Hi Mahesh,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097855] so that our concerned team can assist you on priority.

Regards,
Sreenivasa

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I done below mentioned payments-
1- 26/01/[protected] from SBI credit card last 4 digits 8457
2- 26/01/[protected] from axis credit card last 4 digits 3121
3- 26/01/[protected] from SBI credit card last 4 digits 8201
4- 27/01/[protected] from HDFC credit card last 4 digits 1241
5- 27/01/2021. - 50000 from HDFC credit card last 4 digits 1241

all cards are with my name - Sumit Kumar Jaiswal
my mobile no is [protected]
mail id - skjaiswal.[protected]@gmail.com

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Sumit,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097933] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Address: [email protected]

Website: Share mp

Ticket :-
Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- jhankar kumar katakvar
Investment Date :-21 January 2021
Cheating Date:- 7 february 2021
Email iD :[protected]@hmail.com
Transaction ID :- T2101212131274759718328

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2021

Razorpay Customer Care's response Hi Jhankar,

Razorpay is a payment aggregator helping businesses collect transactions online.
This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund-related concerns.

Regards,
Team Razorpay.

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They are not resolving issue but making it more complicated. All the doc i have submitted. Still no response. Please save me with this fraud company. My mail I’d is [protected]@gmail.com

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 18, 2021

Verified Support

Hi,

We understand your concern. We see that our team has updated your query on this ticket ID: [5057264]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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I have paid to the website Northernanthes for a smart watch but after I searched I could not find the website. I did not receive the product. I paid 397 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.The number is [protected] and the email id is [protected]@northernanthem.com.

Please refund the amount as soon as possible.

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2021

Razorpay Customer Care's response Hi Ajinkya,

We understand your concern in this regard. We have gone ahead and raised a
request on your behalf with the ticket ID:- [5079271]. Our team will look into this and get back to you with an update as soon as possible.

Regards,
Sreenivasa.

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D

Dheeraj j

Apr 5, 2021

I’ve made a payment thinking that the site is genuine because of razor pay but finally i got to know its fraud and I’ve been cheated please raise a complaint and give me refund please

Northernanthes - Comment #3819719 - Image #0

Northernanthes - Comment #3819719 - Image #1

L

Loiston

Apr 8, 2021

I’ve made a payment thinking that the site is genuine because of razor pay but finally i got to know its fraud and I’ve been cheated please raise a complaint and give me refund please.

I have attached my payment screenshot

Northernanthes - Comment #3820668 - Image #0

R

Revathi31

Apr 8, 2021

Hi dear,

Good morning. I ordered big bean bag from northernanthes. I paid money through my credit card. I trusted because of Razorpay. Kindly check. I din receive any message that I ordered the product and din receive any message that when will I receive . Kindly check. I am updating my Credit card detection here. Well thanks in advance

Northernanthes - Comment #3820687 - Image #0

A

Anand DS

Apr 11, 2021

I have paid 357 rupees but no updates or delivery of my order.need my refund

S

SUPS@5198

Apr 11, 2021

Yeah, same thing happened to me😭
I also trust it because of razorpay but it is coming out to be fraud...
I want my money back...(full 353.47rs)

Northernanthes - Comment #3822006 - Image #0

M

Meet_0703

Apr 13, 2021

I have paid 353 rupees but there is no update or delivery of my order. Therefore i need my refund.

Northernanthes - Comment #3822576 - Image #0

P

Prazanna

Apr 20, 2021

Hi,

Good Afternoon, I ordered big bean bag from northernanthes. I paid money through MobiKwik wallet. I trusted because of Razorpay. Kindly check. I didn’t receive any message that I ordered the product and no confirmation message that when will I receive the product
. Kindly check. I am updating my payment screenshots as well at the bottom.
Thanks

Northernanthes - Comment #3824999 - Image #0

Northernanthes - Comment #3824999 - Image #1

Northernanthes - Comment #3824999 - Image #2

J

Jagadeesh mani

Apr 22, 2021

Hi,

Good evening. I ordered big bean bag from northernanthes. I paid money through my debit card. I trusted because of Razorpay. Kindly check. I did not receive any message that I ordered the product and did not receive any message that when will I receive . Kindly check.

I have paid 349 rupees but there is no update or delivery of my order.
Once you have to send the product or otherwise i need my refund.

I am updating my payment screenshots as well at the bottom.
Thanks in advance

Northernanthes - Comment #3825644 - Image #0

K

Kg12345678

Apr 24, 2021

I have paid to the website Northernanthes for a smart watch but after I searched I could not find the website. I did not receive the product. I paid 397 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.

Please refund the amount as soon as possible.

Northernanthes - Comment #3826129 - Image #0

R

ruby88

Apr 25, 2021

I too got cheated from the website on booking bean bag.. please help to return my payment

Northernanthes - Comment #3826524 - Image #0

B

Bysani Bharath

Apr 28, 2021

Hai everyone, who posted here.

Does anybody received any refund from Razorpay after raising the complaint?

S

Sabrish Raju

May 2, 2021

Hi,

I ordered similar like others due to razorpay. But I didn’t get my money back neither I got my order. Please check on this and get my refund.

Northernanthes - Comment #3828925 - Image #0

S

Sonali Joe

May 3, 2021

Good noon guys... Even me have ordered big bean bag from northernanthes. I paid money through my debit card. I trusted Razorpay. I did not receive any message that I ordered the product and did not receive any message that when will I receive . Kindly check.

I have paid 349 rupees but there is no update or delivery of my order.
Either send us the product or otherwise i need my refund.

Northernanthes - Comment #3829128 - Image #0

A

Afzalahmed0220

May 4, 2021

Trusting Razorpay, I paid through debit card and ordered a veg. Cutter from Northernanthes on 23.4.21 but till date the same was not received nor any reply was given. It appears that I have been cheated .i hope that Razorpay will help me in getting the refund or give me the details of northernanthes within fifteen days or I shall be compelled to file civil and criminal against you.
A.Ahmed Advocate

G

Gopi Gop\'S

May 13, 2021

I’ve made a payment thinking that the site is genuine because of razor pay but finally i got to know its fraud and I’ve been cheated please raise a complaint and give me refund please (rs.249)

Northernanthes - Comment #3832726 - Image #0

V

Vaibhav burde

May 18, 2021

I am ordered Bluetooth watch on dt 09/05/2021, but still no mail or delivery status. Kindly refund my balance. If we trust you, urs responsibility to deliver it or refund my payment.

Northernanthes - Comment #3834207 - Image #0

Vaibhav burde's reply, May 20, 2021

I am ordered Bluetooth watch on dt 09/05/2021, but still no mail or delivery status. Kindly refund my balance. If we trust you, urs responsibility to deliver it or refund my payment.
Still no update... Kindlya refund my balance.

Vaibhav burde's reply, Jun 17, 2021

Plz reply, , refund my money.

R

Rupalb

May 19, 2021

I am ordered vegitable cutter 9+1 on date 22/4/2021 . But still no mail and delevery status.kindly refund my balance.if we trust you, yours responsibility to delever it or refund my payment

Northernanthes - Comment #3834918 - Image #0

R

Rachhpal Singh Pannu

Jun 14, 2021

I have purchased vegetable cutter from shopiuhptio by order No#1281 dated 22/04/2010 of rupees 229 through payment link Northernanthes.But not recieve purchase item till today and not refund payment. Phone and mail are frectious.So please refund money as soon as possible.
My mail [protected]@yahoo.com
Mobile[protected]

Northernanthes - Comment #3844877 - Image #0

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Address: [email protected]

I have ordered clothes from Tees lion site. I came to know that it's a fraud and fake site. My transaction ID is TXN[protected]. Please consider this as high priority.

+2 photos

Razorpay customer support has been notified about the posted complaint.

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C

Clemnt

from Hyderabad, Telangana

Feb 18, 2021

Thanks for addressed. Looking forward for justice

J

Jegi

Feb 19, 2021

One thiefs they are.. Cheaters.. Don't buy from. That sellers

Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Clemnt,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5079665] for us to assist you on priority.

Regards,
Sreenivasa

Clemnt's [Complaint's author] reply, Feb 19, 2021

Hi Team,
I am unable to raise a ticket on your site.
Please find my transaction ID TXN105402195.
I would like to raise a dispute on my transaction and need refund.
I found that Teeslion.com site is a fraud and fake site.
Looking forward justice.

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I purchased shared bk plan and invested money in that according to shared bk agreement.
"From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
The Less period is 90 days, the daily profit is 160 rsAnd total profit is 14400 and 76500 rupees".
And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
Please refund my money in My account as soon as possible.
Name :- kotadiya ashish
Investment date:- 07-1-21
Cheating date:[protected]
Transaction id:-
T2101071745519023231706

+1 photos

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi,

We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

Regards,
Anas
Team Razorpay

Feb 23, 2021

Updated by Aashish0077 I have already done this procedure but only showing there you have payment done to merchant. That's it only. No one care abt ppl. Where is my money and refu?

Feb 24, 2021

Updated by Aashish0077 Yet not refund my money from Razorpay

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A

Aashish0077

Feb 23, 2021

I have already done this procedure. There is have only showing payment done to merchant. Where is my money? No one care abt ppl situation.

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Please give me refund T2102162205406845699561

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 25, 2021

Verified Support

Hi Vinay,

We understand your concern in this regard. We have gone ahead and raised a request on your behalf with the ticket ID:- [5072510] our team will look into this and get back to you with an update as soon as possible.

Regards,
Sreenivasa.

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Sir i am belong from poor family i am buying products from tees lion website but after I know that site is feck please sir give me money back I request you... Transation id is T2102162205406845699561 please sir

+1 photos

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 18, 2021

Verified Support

Hi Vinay,

We understand your concern in this regard. We have gone ahead and raised a request on your behalf with the ticket ID:- [5072510] our team will look into this and get back to you with an update as soon as possible.

Regards,
Sreenivasa.

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I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provided rental service for the equipment perched by shared bk. And didn't provide me service perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted getway razorpay, so please refund my money in my account as soon as possible
Name: Narsimha
Investment date: 25-nov-2020
Cheating date: 25-jan-2021
UPT Transaction ID : [protected]
GOOGLE transaction ID : CICagKD9sMCBaQ

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2021

Razorpay Customer Care's response Hi Narsimha,

We understand your concern. We see that our team has updated your query on this ticket ID: [5072742]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provided rental service for the equipment perched by shared bk. And didn't provide me service perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted getway razorpay, so please refund my money in my account as soon as possible
Name: Narsimha
Investment date: 25-nov-2020
Cheating date: 25-jan-2021
UPT Transaction ID :[protected]
GOOGLE transaction ID : CICAgKC9n7XLKw

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi Narsimha,

We understand your concern. We see that our team has updated your query on this ticket ID: [5072742]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Hello there my name is azer alim patel
And my e-mail id :[protected]@gmail.com ipurchased sharedBk plan and invested my money in that according to sharedbk agreement.
According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
The less period is 90 days, the daily profit is 175rs for the equipment of 3300rs.
I purchased equipment of rs 3300.
But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
I just want my invested money back in my account. And the transaction ID is below.
Transaction ID :-T2012281808437571885299
Transaction ID:-T2012212353029244156919
It's my humble request to you sir kindly have a look at my problem.

+2 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2021

Razorpay Customer Care's response Hi Patel,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5071987] for us to assist you on priority.

Regards,
Sreenivasa

View replies

P

Patel Azhar

Feb 17, 2021

Hey,
I'm azer patel, somedays before i came to know about sharedbk were i invested my money through (razorpay). Amount of 3300rs. After that they cheated on me. They didn't provide me services. So as i made my transactions through the razorpay. I want my problem to be solved by razorpay. As a proof I'm giving you my transactions id.
ID:-T2012281808437571885299
ID:-T2012212353029244156919
These two showing above is transactions id. So please kindly have a look. Thanking you.

Regards: azer patel

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Hello there i purchased sharedBk plan and invested my money in that according to sharedbk agreement.
According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
The less period is 90 days, the daily profit is 345rs for the equipment of 7000rs.
I purchased equipment of rs 7000.
But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
I just want my invested money back in my account.
Transaction Id:[protected]

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Feb 16, 2021

Updated by Sahilsk_96 I had more amount to razorpay. I've screen shots and even transaction ID.
T2011271745141099868161
T2011282057155873431017
T2011292105187040427276
T2012102134209430498894

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi Sahil,

We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

Regards,
Anas
Team Razorpay

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