RBL Bank Complaints & Reviews

Sir/mam
I had an account in bajaj finance for past 5 years. Due to proper maintenance of our account, rbl bank voluntarily provide a credit card for us. Due to personal reason i relieved from my job, because of that, its very difficult to run our family. At this situation, i can, t able to repay the credit card amount, but we regularly pay the interest for past 10 months. Every month loan agent visit our office, and behave very worst...

My application #ccj9g7dlhm for a titanium delight card was rejected after a confirmation from their sales team. They said "all your verification process and other internal checks are completed and you will receive the card approval message in few days". Instead of an approval message, i received a denial message. The care team says, they can not disclose the reason as per policy as per rbi guidelines rbi/[protected]/280
Dbod. No. Leg. Bc.65 /09.07.005/2006-07)
The bank has to inform the proper reason for rejection of his card application. Why they create such an atmosphere of suspense and unnecessary confidentiality?

Card ending 6176 and 3686 - ramesh patel [protected] - pl send immediately all the statements from the starting of card using from the beginning - as it is urgently required to submit to reserve bank of india - regarding the cheating policy and charging the abnormal charges - send the same immly within 24 hrs. Your site does not allow to view and print the past statement of any month/period - i do not understand your site displaying - to what extent your site is helpful and convenient to the customers - the best cheating organisational bank of democratic country - as it is does not allow to view the customer account - ramesh patel [protected] - it is great and big mistake i have committed in life by accepting the credit card of great cheating banking corporate of the democratic country - now i dont want to continue the cheating facility of the credit card of your bank - i am filing the case against bank with grahak suraksha for justice and advertising in all leading national newspaper for awareness of the small citizen of democratic country - ramesh patel [protected] card ending 6176 and 3686 - ramesh patel [protected] - pl send immediately all the statements from the starting of card using from the beginning - as it is urgently required to submit to reserve bank of india - regarding the cheating policy and charging the abnormal charges - send the same immly within 24 hrs. Your site does not allow to view and print the past statement of any month/period - i do not understand your site displaying - to what extent your site is helpful and convenient to the customers - the best cheating organisational bank of democratic country - as it is does not allow to view the customer account - ramesh patel [protected] i do not understanding the system of your customer oriented bank - one side you are punishing the small customers by charging abnormal finance charges which are out of the banking norms - the charges you are charging at the rate of 50 to 60% per annum, - how it is justified why your great customer oriented bank for small customers who are regular customer your bank - and by justifying and replying that it is our own policy to cheat the small customers which rbi also can not interfere to prevent to cheat the small customers - it is also surprising to note that you have stopped to send the sms for utilization of transaction of credit card - how the small customer can justify that it is right or wrong - really i do not understand the great organisation of the bank and cheating policy to small customers who are earning by very hard work - kindly once again i request you to look into the matter and justify your policy and stop to cheat the small customers - ramesh patel [protected] no actions are initiated - no positive reply is recd. - surprised to note that no actions are initiated - till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - and credit the same immly. Ramesh patel [protected] how far it is reliable and justified the high rate of interest charged to the small customers - i have made the payment on due date only through neft - your accounting system has not credited - the abnormal charges at the rate of 50% is not acceptable not as per the banking norms - this is the reply according to your system of abnormal charges
From: ramesh patel on wed, 25 apr 2018 09:24:29 add to address book
To: 10 recipients | see details

I have been punished by the bank by charging abnormal charges at the rate of 50 % per annum and grapes and collected the huge amount of charges from small customer of democratic country.

I have committed the great mistake in entire life and i became a foolish by accepting the credit card of great cheating corporate bank of the democratic country

Card ending 6176 and 3686 - ramesh patel [protected] - pl send immediately all the statements from the starting of card using from the beginning - as it is urgently required to submit to reserve bank of india - regarding the cheating policy and charging the abnormal charges - send the same immly within 24 hrs. Your site does not allow to view and print the past statement of any month/period - i do not understand your site displaying - to what extent your site is helpful and convenient to the customers - the best cheating organisational bank of democratic country - as it is does not allow to view the customer account - ramesh patel [protected] - it is great and big mistake i have committed in life by accepting the credit card of great cheating banking corporate of the democratic country - now i dont want to continue the cheating facility of the credit card of your bank - i am filing the case against bank with grahak suraksha for justice and advertising in all leading national newspaper for awareness of the small citizen of democratic country - ramesh patel [protected]
Card ending 6176 and 3686 - ramesh patel [protected] - pl send immediately all the statements from the starting of card using from the beginning - as it is urgently required to submit to reserve bank of india - regarding the cheating policy and charging the abnormal charges - send the same immly within 24 hrs. Your site does not allow to view and print the past statement of any month/period - i do not understand your site displaying - to what extent your site is helpful and convenient to the customers - the best cheating organisational bank of democratic country - as it is does not allow to view the customer account - ramesh patel [protected]
I do not understanding the system of your customer oriented bank - one side you are punishing the small customers by charging abnormal finance charges which are out of the banking norms - the charges you are charging at the rate of 50 to 60% per annum, - how it is justified why your great customer oriented bank for small customers who are regular customer your bank - and by justifying and replying that it is our own policy to cheat the small customers which rbi also can not interfere to prevent to cheat the small customers - it is also surprising to note that you have stopped to send the sms for utilization of transaction of credit card - how the small customer can justify that it is right or wrong - really i do not understand the great organisation of the bank and cheating policy to small customers who are earning by very hard work - kindly once again i request you to look into the matter and justify your policy and stop to cheat the small customers - ramesh patel [protected] no actions are initiated - no positive reply is recd. - surprised to note that no actions are initiated - till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - and credit the same immly. Ramesh patel [protected]
How far it is reliable and justified the high rate of interest charged to the small customers - i have made the payment on due date only through neft - your accounting system has not credited - the abnormal charges at the rate of 50% is not acceptable not as per the banking norms - this is the reply according to your system of abnormal charges

Copy to - all leading news papers - reserve bank india - which no control over the banking policy and system - registrar of banking companies - state and central - finance and revenue dept of central govt.

I am using rbl credit card from last 1 year. But due to poor services from the bank i decided to close my credit card account. I mailed that and got the confirmation that your request is under process and will be initiated. But after couple months i got the statement that please pay annual fees. Card is in the name of my wife and i am talking care of the card.

Dear sir,

Its very bad that i redeem my point for pressure cooker bajaj worth rs 2395 but i get cooker worth rs 1595. Its very. Bad service from rbl bank credit card rewards department. Its cheating case i go consumer forum because i order product worth rs 2395 but u give me wrong product.
I attached some information for further deatails...

Kindly send me my actual product and i return wrong one.
Pritesh [protected]

I have rbl credit card worth of 35000 rs, every moth they are sending me the bill of 27000 rs as unpaid bill, im asking them for detailed statement for where i have spent, there is no details about the spent in the bill they are sending. Which clearly indicates that i have not spent any amount, and they are charging interest for that every month, and government is allowing this kind of fraud banks to operate also, please lemme know how to take legal actions against this fraud bank...

With regards to my credit card number ending 7681

I have comunicated to rbl bank customer services by email at least 10 times. They have been unable to contact me for all these days. What a joke. They want to settle my matter or not? Number of reference numbers given but not an action till now. They all are interested to linger on this matter so that my charges are increased day by day.

Once i have clearified to them that i cleared my balance in feb'18 and told them to close my account. Even i hotlisted my card then what sort of charges they have assigned to me? I am not bound to pay them if i have already told them to close my card account.

The sent mail on which no action taken had reference number [protected] and [protected], [protected], [protected], [protected].

I do not understanding the system of your customer oriented bank - one side you are punishing the small customers by charging abnormal finance charges which are out of the banking norms - the charges you are charging at the rate of 50 to 60% per annum, - how it is justified why your great customer oriented bank for small customers who are regular customer your bank - and by justifying and replying that it is our own policy to cheat the small customers which rbi also can not interfere to prevent to cheat the small customers - it is also surprising to note that you have stopped to send the sms for utilization of transaction of credit card - how the small customer can justify that it is right or wrong - really i do not understand the great organisation of the bank and cheating policy to small customers who are earning by very hard work - kindly once again i request you to look into the matter and justify your policy and stop to cheat the small customers - ramesh patel [protected] no actions are initiated - no positive reply is recd. - surprised to note that no actions are initiated - till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - and credit the same immly. Ramesh patel [protected]

Sir/mam
221 EUR are deducted from my credit card account being informed to me that my card is swiped for a purchase of del product at 4:20am early hours .
We are totally unaware of this.
Please help me out .
How could i get back this amount?
What is that i have to do ?
I am here by attaching some stuff regarding this issue
I also got a call from rbl bank at 00:40 am but i could not attend the call, i am not sure whether this call is related to it or not .
Waiting for your response

Ur collection team or the debt servicing agencies are harassing my family members for the payment and abusing them... Also the ppl who i dont know... I will not pay a single penny towards the payment unless i get a formal apology letter from u guys... My name is kartik nair, [protected]... I have the call recording for all the conversation we had and will file an fir against the bank if no letter is issued...

Hi team,

I need to register a complaint of a rbl executive to behave improperly.

Executive name - asha

It's looks like some illiterate person was on the call. When i cut the call after her stupid behaviour.

Then she call me with another number may be her personal number and force me to share the details of my credit card with pin.

So request you to take some concrete steps for such executives.

Thanks
Sachin garg
+91-[protected]

Dear sir/mam,

I receive a credit card from rbl bank (Bajaj finserv) on dated 12/04/2018. But before that your executive call to me for this credit card is life time free card. After receive this credit card i also receive one pager chat regarding the charges. This card charges is 2999 + gst. I also receive a sms for that charges. So i cant pay this much of charges. If you wave for that so i can use that one otherwise cancelled my credit card, because i can't pay for that.
If you are calling to me pay that much of charges so i complaint to rbi.
Regard's
Jagtar singh
+91-[protected]

In October month one of RBL executive called me and offered me me an offer of xpress cash loan of Rs.20000 for 6 month which is with 0% rate of interest and there will be one time processing fees of Rs.300 is there on your card and i agreed to it, but i got shocked when i checked my statement that every month with the EMI Rs.300 is getting charged from my account which i was not aware and i called your customer care for this and they gave me a complain ref no.1881287 but no solution.

Worst costumer service, they don't even talk to there costumers .ethier they put them to automatic system. if try to speak to there banker .they simply divert the call to automatic system no [protected] which of no use.either if there going to call back i s fine. if not i am going back cc card to them.pls send me the address.where i need to send it back.

Date

S. V. A. Srinivasan

Address: lig -21
Moulali, hyderabad 500040

Religare r shield
Religare health insurance

Re: account number: card no with xxxxxxxxxx 6555

Dear sir or madam:
From past 3 day i making this request, i am not getting conformation over this issue, i expect soon this issue has to be resolved.

On[protected], i got request on my telephone for health insurance, proposal no[protected], this letter confirms that request should be canceled. Amount of 20900 has to be revert back updates to my credit card report should reflect the account was at my request.

Please send confirmation the account was closed.

Sincerely,

Your name
S. V. A. Srinivasan
Ph. No.[protected]

Dear sir,

Greeting of the day.

I am prakash khude. User of rbl credit card. My card no. Is
[protected]. Last three years i am card user of rbl credit card. Current my credit card are running a over due but last three years i am not single time settle your credit card. I am pay each & every charge of rbl credit card & last 14 april 2018. I received the call for credit card payment.

I am already inform her. I am try arrange the payment. But your employee (Woman) using a very bad ward for me it this your service. She call 100 times for card payment. Every 10 second she call me & using bad language.

Her mobile number is [protected] &[protected]. I also log the police complaint against the your employee & this number.

I hope you take the right action against this number.

Thanks & regards

I received a free bajaj finserv rbl bank credit card free without applying. I thought i will use this. After 3 months, they offered us insurance scheme for health, personal accident insurance and card protection in emi. The insurance certificate delayed and i got one by mail after a month. It did not show the name of the insured person, insurance no or sum insured, for the past more than one month, i am following up with this people by mail and phone, after repeated assurance till there is no solution. No i am thinking of cancelling the card and approaching consumer forum to retrieve the money with compensation.

Santhosh

Respected sir/madam

This is sathish!

I am using bajaj finserv emi card they offered me stupid and cheating service rbl credit card

I am complainting rbl bank tied with bajaj finserv which is sending me a bajaj super card and they said i need to pay rs3600 some amount annual fee on 1st month after getting a card only i know that and i am not worthable to spend that much amount per year and make a cancellation request that no is 01877408 and they cancelled my bajaj super card.

Then i said i dont need and bajaj tie up wth rbl bank credit card specifically

And raise a complaint to cancel that cpp insurance also that ref no is 01882416 on 4th april that stupid customer care person cheated me he never make a cancellation on it...!

Again they asked me and make call on next day to take simple credit card which is having free annual fee on 1 year then next year will be 499/- and without my permission they send me another card platinum choise card

Today only i get that card they applied insurance on this card and make a payment immidietly...!

Then only i realized that they never cancel that insurance and applied this or transfered this card!

Now i make a call again cheated customer service to cancel my cpp insurance and as well as credit card

That customer care lady name is - varishtaja
She gave me request no is[protected]

So totally rbl bank service cheated me...! I dont want u r stupid credit card and take back u r credit card and i dont need u r worst and fraud service at all

Dear sir,
Myself vicky narendra singh and i have credit card of rbl bank i got before two month ago. I have issue and use card at amazon.in for shopping and amount of rs 3649 /- and installment of three months of rs 1243, but i got sms on my phone that your credit card bill of rs 1837.71 with due date 02/05/2018 has been sent and will reach you in next 7 day i got this sms, but what kind of this bill amount i pay for what, and why and i sent you screenshot also please rply me. Thanking you sir.

Since i'm not interested in any of the insurance policies without my knowledge that debited my amount in my account so kindly credit my account back or else cancel the credit card. They didn't even inform me about this how is it possible to manage my account without my knowledge i am not happy by your services so please cancel the account. It has not even been one month that i applied for the credit card.. I have not subscribed for any of the services
Kindly ignore and unsubscribe me from all the insurance policies that i am not interested.
I had called customer care too but there is no response from them. I have not got any of the emails regarding this debiting of the balance