RBL Bank Complaints & Reviews

I applied for a credit card via rbl portal and my application number is #cca1u2ki57.

Now i have received a message that my application has been rejected. I have a healthy cibil of over 800 and currently hold 3 credit cards of hdfc, citibank and sbi.
Now without any concrete or specific reason my credit card application has been rejected. Since it also affects my cibil. I would like to know why has this happened....

I am using a credit card of rbl bank from last 1.5 years and never faced any issue however in last month somebody misused my credit card and made a payment of rs:10000 for which i was not aware of hence i called and drafted email to customer care of rbl bank initially they blocked the card and said within 7 working days they will resolve the issue and said you no need to worry but later on they send me an email that you need to make the payment...

Principalnodal.
I am going to court you guys are giving false commitment and wrongly charged my card i am continuously folloup in 22nd jan but you guys are heading me so that i am going to mental depression so i unable to pay any due from may card i am going to legal action if you have any problem plz call me. And also i am going to rbi and finance minister regarding you guys are very bad service and due to this i am calling 100 tumes...

Dear respondent,
I want to know y u ppl rejected my credit card application for which i nvr called u on the contrary i got a call from an executive o[censored]r compnay saying that it’s a pre qualified offer n i m being offered the second keepingy transaction history that i maintained for the first credit card with u ppl.
And i want to add here that i hv been huge payments every months n hv nvr been delinquent n got many calls for...

I am leeladhar pavan kumar, received call from rbl credit card sales department from begumpet, hyderabad. They told me to take the rbl titanium delight credit card by stating the false features like 1+1 movie offer ticket 4 times in a month and petrol surcharge waiever for swiping of atleast 100 rs in any petrol bunk and no annual fee and joining fee. So, i trusted and accepted to take card, but when i cross checked the features of rbl credit...

My credit card is [protected] and my registered mobile no [protected] but my mail id and DOB wrongly so I not create credit card PIN NUMBER I very troubled customer service is not supported please resolve my problem

RAJESH MEENA
MOBILE [protected]
MAIL ID [protected]@yahoo.com
Address
SBI BANK SMS HOSPITAL BRANCH JAIPUR 302004...

Dear team,

I had given a cheque of 10000inr to the collection agent and have the receipt of the same dated 10august2017, i had requested since september as you can see the screen shot attached and today received a mail from the team that they have not received it, if i gave the cheque to the collection agent then where is my mistake in that and why shall i pay the charges impounded on me. It took 5 months to notice that the...

Dear team,

Please be informed that i have submitted the kyc documents for my abascus account by visiting the bank and they told that it will get updated in 3 to 4 days but its been 2 weeks and still iam getting the notification for the same. My account no is[protected]. Please do the needful and do let me know the reason for getting delayed as i want to deposit some lumsum money in my fixed deposit which its not allowed...

Dear team,

Hi principalnodalofficer team, please check my statement and reply me correctly.

Kindly do the needful, already paid the full money and already closed all emi in 24 nov 2017 itself. Now jan 2018 statement i received total amount

Due rs. 443.09 /- kindly rectify and waiver of amount rs. 443.09 /- rupees. I am not pay now single rupees also, please do the needful asap.

Please...

Sir i availed rbl credit card [protected] after several requests of their executive day and night even verification call of rbl credit card they promised me that i can redeem my cash back on my bill, when i called customer care my redeeming my reward points on my bill they i cannot redeem it on my bill i can only use it rbl credit card rewards shopping where as reputed banks like sbi, icici banks crediting rewards points on bill after...

Team,

I am not able to login my credit card online services from 27th december 2017 & on 4th jan 2018 i have started my conversation from email, as the rbl customer service agent has twice put my call on hold. 1st time call was on hold for 28 mins and next time i was on hold for about 145 mins (2.30hrs).
So one can think how pathetic is there customer care service.

Also the email team respond us once...

I'm rbl customer and my registered mobile is [protected]. I had done imps to a wrong bob bank account holder on 28th december. I lodged complaint with goregoan branch who is still not able to resolve the issue. The amount is 12000 and i need some immediate attention to my issue.
I've been in constant touch with rubina from goregoan west branch who is trying het best to resolve the issue but no success
Regards
Brijesh...

Dear Sir /Madam,

With Reference to the below Transactions, I would like to remind you that Without my intention or any otp.

i was shocked, when the credit card is available with me, how it can be swiped.

I had logged the complaint with RBL Customer Support on 29th January 2018 Reference Service Request number - 1397198.

After blocking my credit card, today also i am getting messages...

Dear rbl bank,

I am not a rbl account holder, i am writing this to bring in your notice that since 8 months or more i am getting calls from rbl credit card team to apply for the cc. I had applied it thrice, even all the verfication was done over the phone with me and my colleagues at my office. But all the 3 times it got rejected and the reason which i came to know from your sales team that bank does not provide card for pin...

Please note that i applied for rbl credit card and got reference no : # ccyr4471dv. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number # ccyr4471dv status dear customer, your credit card application has not been declined as it did not meet the policy requirements...

I had been using above referred rbl credit card (Maxima platinum master card) for quite some years. At the time of issue, rbl informed that the credit card will be free for lifetime with no annual fees. However, this year; i was levied annual fee charges. On my request for waive-off of same, it was denied. I thus requested for cancellation of the card and paid all my expense dues. Subsequently, i sent various mails & thrice called the customer...

Dear sir/madam,

I have savings a/c (A/c no[protected] with rbl bank in the name "rajesh mansing bhosale" from last 8-9 years. Today i goes to deposit a cash of rs 3000/- in rbl bank, sinhagad road branch, pune (All are coins - rs 10 coins = 250 nos = rs. 2500/- & rs. 5 coins = 100 nos = 500 rs.).

But the cashier denied to accept the cash in form of coins. Then i asked to the branch manager but she also...

Hi had applied for a credit card from the rbl bank on the 12/01/2018 i got a call froma lady just to confirm the details and she said i'll have there executive coming over to pick up the documents the executive from the bank came to my place and collected the documents i gave him my all the needed documents which was self attested then after few days days i got a message on my number that they have received my application that was on saturday...

I have now realised that rbl has the worst customer services there can be. First they upgraded my titanium delight card and blocked it, next they sent the new card to my old address where i could not recieve it. So i dont have any card to use now and also i am being charge the new card membership fees. They dont any grievance redressal phone number and they are too. Busy to respond to my emails. I regret ever upgrading my card....

This bank is perpetuating absolute fraud by calling up senior citizens and offering them free cards

In my case my mother was called up by these people and even when she said that she didn't need a card they sent a card home. They created a customer profile with a dummy email id. When i contacted them through my id to cancel the card they said it is not possible because it is not the registered email id. After some days they...