RBL Bank Complaints & Reviews

Feb 07, 2018

Updated by Er Hemant Kumar Dear Sir,

This is with reference to your email dated January 27, 2018.

We apologize for the delay in responding to your mail.



We would like to inform you that the payment made via a cheque number 850836 of Rs.12600 has been returned due to cheque irregularly drawn.



You can drop a cheque at any of our branches. Please note that all credit card payments via a personal cheque or a demand draft should be drawn in favour of “RBL Bank Credit Card No. ------(please enter your 16 digit credit card number). The payment will be applied in a minimum of 5 – 7 working days and hence we would request you to submit your cheques at least 3 working days’ before the due date to enable the payment to be credited in time.

You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access Net Banking of the bank from where you wish to transfer the money and add your RBL Bank Credit Card number as a beneficiary to receive the funds transferred. Ensure RBL's IFSC code is RATN0CRCARD & start making online payments towards RBL Bank Credit Card.

We hope the above will make the payment making process simpler and hassle free for you.

Further, we have already taken a note of your request regarding call back and the same is under process.



We will revert to you with a status update in next three working days’ time and request your patience in the interim.

You may quote the reference number [protected], in case you need any further clarification on the above.

Assuring you of our best services.

Yours sincerely,
Service Delivery-Credit Cards

Quick Tip

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Please call our 24X7 Contact Center at[protected] for immediate blocking of a lost card or reporting of fraudulent transactions.

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Please note the card / account details provided in your email have been masked for enhanced security.

Do refrain from mentioning your complete card account number in the subject line to avoid any possible misuse.

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You can use the "Quick Bill Pay" option on our website www.rblbank.com to make payment for your credit card dues. (TAT 3 working days).
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RBL Bank's IFSC code for online NEFT payments towards the card account is RATN0CRCARD. Avail NEFT to make online payments from your Bank account. (TAT 2 working days)
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Change / Generate your Credit Card PIN now, by accessing our website at www.rblbank.com or cardsonline at https://cards.rblbank.com/IN/

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From: Hemant kumar [mailto:[protected]@gmail.com]
Sent: Saturday, January 27, 2018 9:10 AM
To: cardservices
Subject: RE: 12600 mail received for returned payment.



Waiting for your reply





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From: Hemant kumar [mailto:[protected]@gmail.com]
Sent: Wednesday, January 24, 2018 9:16 AM
To: cardservices
Subject: 12600 mail received for returned payment.



Can you please call me regarding 12600 payment my card 4215 because I don't know actually what is the problem so please call me.



Thanks

Hemant Kumar

[protected]

Description: Image removed by sender.
DISCLAIMER: Information contained and transmitted by this e-mail and including attachment thereto is proprietary or legally privileged information to RBL Bank Limited. It is intended for the designated recipient(s) and purpose, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the intended recipient, you are notified that any use, copying, reproduction, dissemination, disclosure, modification, publication of this e-mail or any information contained therein in any way or in any manner is strictly prohibited or may be unlawful. Further, if you are not the intended recipient, please notify the sender immediately about mis-delivery and permanently delete this e-mail and its attachments, if any. . The recipient acknowledges that the views expressed in this e-mail are those of sender and may not necessarily reflect those of the Bank. There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference. The sender or the Bank accepts no liability for damage caused by any virus transmitted in this email or error or omissions.

Hemant kumar <[protected]@gmail.com>
Jan 28 (10 days ago)
to cardservices
What about the cheque no 12500 and also mention tha bank name for issue the cheque..
Please call me
.hemant
[protected]

Hemant kumar <[protected]@gmail.com>
Jan 29 (9 days ago)
to cardservices
Waiting for your call and reply...

Hemant kumar <[protected]@gmail.com>
Jan 29 (9 days ago)
to cardservices
dear sir

Good day!!

please advise the both cheque no 12500 and 12600 with bank name as issue the cheque as per you one cheque is bounce and one cheque is clear

so i need both cheque no for further investigation from my side.

thanks
hemant
[protected]

Hemant kumar <[protected]@gmail.com>
Jan 30 (8 days ago)
to premiumcardser.
Please check and reply the below and call me...

Thanks
Hemant
[protected]


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Feb 07, 2018

Updated by Er Hemant Kumar please note one checque no two cheque is issue rbl is asking the bank is in india.

Feb 07, 2018

Updated by Er Hemant Kumar i pray to every indian dont use rbl bank credit card.

Feb 02, 2018

Updated by sbbjmeena66 Please resolve this issue

Feb 03, 2018

Updated by Brij Baria It's been a long time my issue stands unresolved, Rubina from Goregoan branch is trying het best to resolve the issue but no success. my 12000 is stuck between rbl and Bob bank for 40 days now and there seems to be no resolution. I appeal to rbl bank to look in my issue at a higher level of escalation as it's passed the normal time of tolerance or patience that I have

Regards
Brijesh Baria
[protected]