RBL Bank Complaints & Reviews

Dear sir,
Myself vicky narendra singh and i have credit card of rbl bank i got before two month ago. I have issue and use card at amazon.in for shopping and amount of rs 3649 /- and installment of three months of rs 1243, but i got sms on my phone that your credit card bill of rs 1837.71 with due date 02/05/2018 has been sent and will reach you in next 7 day i got this sms, but what kind of this bill amount i pay for what, and why and i sent you screenshot also please rply me. Thanking you sir.

Since i'm not interested in any of the insurance policies without my knowledge that debited my amount in my account so kindly credit my account back or else cancel the credit card. They didn't even inform me about this how is it possible to manage my account without my knowledge i am not happy by your services so please cancel the account. It has not even been one month that i applied for the credit card.. I have not subscribed for any of the services
Kindly ignore and unsubscribe me from all the insurance policies that i am not interested.
I had called customer care too but there is no response from them. I have not got any of the emails regarding this debiting of the balance

Somebody took the loan from bank and according to them person who took the loan provided my contact no as a alternate. I asked her show me permission document but they were trying to threaten me. If any incident leads to trouble me than rbl bank will be responsible for everything and they have to take care of my family.

I got a call from - +[protected] rbl bank

I have downloaded app registered uploaded all required data and documents on[protected] same day received a call from bank and said will be sending a person to collect document and signature from me next day fixed time after 3pm, till date no response from the bank.
I have sent several mail to app query application status, reply is our manager will look in to my query.
Please let me know whether i can get this finance or should i approach any other source.

My Credit card No. [protected] expired in 04/17. no renewed card received despite multiple reminders. in March'18 received bill for renewal charge fee.
sent many complaints on this portal. But no action till date.
My preferred language English. Your Customer Service for credit card speaks in south indian language I dont know.
Reply [protected]

Dear SuperCard member, payment of Rs. 10200.00 has been received towards your Bajaj Finserv RBL Bank SuperCard ending with 9434 via Online Bill Payment. Payment will be credited to your account by next working day. Make your Card payment using RBL MyCard Mobile App. Download on http://onelink.to/389ejv

If this msg received yesterday n payment not updated till late payment bhi lag raha hai aisa nahi karna chahiye agar aapko RBL credit card me progress karni hai toh... Otherwise juldi aapka credit card department band pad jayega...

Plz solved my problem as soon as possible plz n late payment na lagate ye meri galti nahi hai aapke system ki galti hai...

Hi, i happen to come across a mobile app that indicated credit line on the used money while the unused money would be interest free.in the process of going through completing the app steps, the name of the banking partners as rbl was revealed. When the entire procedure including the verification call, kyc, and esign was done and it was time to send money to my bank having been added as a beneficiary, the app revealed that i needed to wait...

Dear Team
Kindly help this matter and refund my money.

Dear Team
I am writing to this mail with great sorrow that i am not getting proper support from banking team as well as customer
care support team . Sir, dew to cyber crime my credit card account has been devited TWO times respectibly with ammount
(10000+10000)=20000/- this transuction was not induesed by me. i only recvd OTP and devit messagess for 10000=, 10000=,
each. at the same time i called to customer care and intimated regarding this fraud transuction, but till now i did not get any proper solution
from customer care support team. when i called today to customer care they asked for FIR COPY which was not tolled 18 jan 2018.

So i am requesting to look into this matter on urgent basis so that i can get my money back and privent my account from cyber crime.
PLEASE FIND ATTACHED FILE FOR FIR COPY AND DISPUTE FORM

Regards
Durg Vijay Pandey
Mo [protected]

Hello,

this is sunita rani from punjab
rbl bank service is worst banking service i have ever used.
First bank person called for super card service and i agreed because found it good. Then bank did not deliver credit card for 3 months after verification. After 100 and 1000 emails i received my card 15 days before but now i am facing a new problem that my card is blocked as i am not able to generate pin for using card
i have also not given look up period for credit card
and worst thing is rbl bank has generated a bill in my name 3 months back
i don't know how they are doing all this
i just want to cancel my credit card or find a solution for all the inconvenience.
I request to rbl bank please contact me as i have called so many times on customer care and its not working or should i go to legal action for all this customer harassment

Please block my catd, i have made the full payment for my card.

I am raising request to change the contract number since last month for every single month but you are not working on request.
Infact you kept on calling on my mother's number right after the generation of statement.
I was never failed in paying the monthly dues. My dues were paid on time before the last day to pay but then you never stopped calling my mother's number.

And your executives tried to scared and abused her as well and made pressure to make the payment now. She kept on requesting that she is not the right person to contact and provides every time my number.

But then again on next day onwards you guys are doing the same.

I have made the full payment kindly block the card.

My mother is in not stable in her medical condition. Credit goes to you guys because of your unnecessary calls to wrong number she went to depression.

I submitted a lot of mails from last one month for close account and send confirmation, but still now i didn't got any confirmation.
I already paid all my dues in advance for card nos; 8180 platinum and 4268 money tap account. I need a confirmation from your end regarding account closed. Kindly send a replay to this mail stating that your account is closed for ever.
—
I need a immediate replay from your end, because my financial adviser wants the closure statement.

Dear team,

I had apply for the rbl credit card till not i haven't received. Confirmation mail was send 20 days before that will delivered within 7 working days and 2 days before received the confirmation about the pin number.

Till now not received the credit card. Below is the mail send by credit card team

Regards,
Ashraf khan
+91 : [protected]

— forwarded message —
From:
Date: sat, mar 31, 2018 at 10:22 pm
Subject: [warning: message encrypted]important: your rbl bank credit card pin
To: [protected]@gmail.com

Dear card member,

Please find enclosed the pin for your new rbl chip +pin credit card xxxx xxxx xxxx 7562.

The attachment is password protected for the security of the document. You will need adobe acrobat or any other pdf reader to open the attachment.

Steps for opening the attachment are given below:

Double click on the attachment provided with this mail.
You will be prompted for your password. The password is your date of birth in ddmmyyyy format. For add on cards the password will be the date of birth of the primary card holder in ddmmyyyy format. For example, if the primary card holder date of birth is 23rd december[protected], then the password will be 23121976.

This is a system generated e-mail; kindly do not reply to this e-mail.in case of any queries, please write in to [protected]@rblbank.com.

Warm regards,
Rbl bank (Card services)

Till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

again you charged abnormal finance charges at the rae of 4 t0 5% per month
12.03.2018 - 943.47
12.03.2018 - 590.45

previous pending to reverse - as following
05.12.[protected]/- late payment fees
06.12.2017 - 600/- over limit charges
12.12.2017 1485/- finance charges - at the rate of 50% p.A.
12.12.2017 1023/- goods and service tax
sent: tue, 19 dec 2017 09:42:00
to:
subject: till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

from: "ramesh patel"
sent: fri, 15 dec 2017 09:51:00
to: "c
subject: surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best customer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

pl reverse the same immly - which out of the customer - orientation - looking to the present situation prevailing in the country - you must support to small customers

I have applied for rbl credit card and got reference no : #cc89bkb4u8 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #cc89bkb4u8, status dear customer, your credit card application has been declined as it did not meet the policy requirements of rbl bank who called us for credit card and we never gone to rbl for the same. Sahit, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address.

Respected,

Sir i just want to know about terms and conditions of kyc updation and please tell me that should i close my account from there. I went to branch bhiwadi rbl and met to mr. Vivek solanki for kyc updation because my account has been seized due to maximum capping of transaction limit. But they refused to do the same. He replied with me that i don’t have enough manpower to send a person at your residence for verification process. So why you opened my account, will you please clarify that. And mr solanki also told me that it’s a time of closing so you should come after few days. But still the kyc is not updated. Please do the helpful, otherwise i have to take a strict action about these type of customer harassment and i’ll make sure that it should not be easy for this bank.

Regards
Sanjay arora
[protected]

My name is r sureshbabu and mobile number is [protected] last year i have used platinum delight credit card, and this year january month rbl customer agent frequently called to me, regarding upgrading platinum maxima card and you will get 8000 reward points. First of all i'am not accenting and informed don't want to upgrade but agent requesting repeatedly, so i can accept and if 8000 reward points given only confirmed before accepting. The...

I am mool chand sharma a rbl bank credit card holder new customer i applied only for credit card but after credit card received the card protection plan added to my credit card and charged 600/- rupees but i have not applied for card protection plan unnecessarily charged to me and this amount is debiting every month for 64/- rupees. Though i want to deactivate my credit card also i did lots of follow up through mails, calls but they are not help me properly.

Regards,

Mool sharma

I have already deposit dues of my credit card and your customer care excutive also said there is no dues and in future no need to deposit money, than why you not close my credit card and why you generate every month statement and add charges again charges, I face problem by you because my cibil are effected by you and my home loan are rejected, first request no is LHDF[protected], second no 01281351 Name Sandhya, thired no 01257427 name mohit, other name javed, richa and other, I have call customer care no approx. 20 but they said I will call arrange and after that your card close. my name is Gajendra singh M. No is [protected] please close this issue either I will contact to consumer cort.

Sir would like to know that why a customer like me is being bothered and harassed at rbl guidelines and policies. I'm a customer of your bank rbl branch jainpurwas. I had opened my account online from your portal. So i need to update my kyc regarding that. So i went at your branch rbl bhiwadi. I met to mr. Vivek solanki (Operations manager) bhiwadi branch. He upfrontly declined to update my account details. And replied that you should go to your home branch and after some time suggested that home branch is also not able to update your kyc and this is a problem and can not be resolved and advice to close your account if rbl is. Not able to do the same then why this account had been opened or only manipulated by himself. So is it mandate to do that?. Please clear this issue as soon as posible
Aakash. [protected]@gmail.com

Akash kumar

Sir clear one thing that why i'm being harassed at rbl guidelines and policies. I'm a customer of your bank rbl branch jainpurwas. I had opened my account online from your portal. So i need to update my kyc regarding that. So i went at your branch rbl bhiwadi. I met to mr. Vivek solanki (Operations manager) bhiwadi branch. He upfrontly declined to update my account details. And replied that you should go to your home branch. So is it mandate to do that?. Please clear this issue as soon as posible
Deepak od
[protected]
[protected]@gmail.com