RBL Bank Complaints & Reviews

Date

S. V. A. Srinivasan

Address: lig -21
Moulali, hyderabad 500040

Religare r shield
Religare health insurance

Re: account number: card no with xxxxxxxxxx 6555

Dear sir or madam:
From past 3 day i making this request, i am not getting conformation over this issue, i expect soon this issue has to be resolved.

On[protected], i got request on my telephone for health insurance, proposal no[protected], this letter confirms that request should be canceled. Amount of 20900 has to be revert back updates to my credit card report should reflect the account was at my request.

Please send confirmation the account was closed.

Sincerely,

Your name
S. V. A. Srinivasan
Ph. No.[protected]

Dear sir,

Greeting of the day.

I am prakash khude. User of rbl credit card. My card no. Is
[protected]. Last three years i am card user of rbl credit card. Current my credit card are running a over due but last three years i am not single time settle your credit card. I am pay each & every charge of rbl credit card & last 14 april 2018. I received the call for credit card payment.

I am already inform her. I am try arrange the payment. But your employee (Woman) using a very bad ward for me it this your service. She call 100 times for card payment. Every 10 second she call me & using bad language.

Her mobile number is [protected] &[protected]. I also log the police complaint against the your employee & this number.

I hope you take the right action against this number.

Thanks & regards

I received a free bajaj finserv rbl bank credit card free without applying. I thought i will use this. After 3 months, they offered us insurance scheme for health, personal accident insurance and card protection in emi. The insurance certificate delayed and i got one by mail after a month. It did not show the name of the insured person, insurance no or sum insured, for the past more than one month, i am following up with this people by mail and phone, after repeated assurance till there is no solution. No i am thinking of cancelling the card and approaching consumer forum to retrieve the money with compensation.

Santhosh

Respected sir/madam

This is sathish!

I am using bajaj finserv emi card they offered me stupid and cheating service rbl credit card

I am complainting rbl bank tied with bajaj finserv which is sending me a bajaj super card and they said i need to pay rs3600 some amount annual fee on 1st month after getting a card only i know that and i am not worthable to spend that much amount per year and make a cancellation request that no is 01877408 and they cancelled my bajaj super card.

Then i said i dont need and bajaj tie up wth rbl bank credit card specifically

And raise a complaint to cancel that cpp insurance also that ref no is 01882416 on 4th april that stupid customer care person cheated me he never make a cancellation on it...!

Again they asked me and make call on next day to take simple credit card which is having free annual fee on 1 year then next year will be 499/- and without my permission they send me another card platinum choise card

Today only i get that card they applied insurance on this card and make a payment immidietly...!

Then only i realized that they never cancel that insurance and applied this or transfered this card!

Now i make a call again cheated customer service to cancel my cpp insurance and as well as credit card

That customer care lady name is - varishtaja
She gave me request no is[protected]

So totally rbl bank service cheated me...! I dont want u r stupid credit card and take back u r credit card and i dont need u r worst and fraud service at all

Dear sir,
Myself vicky narendra singh and i have credit card of rbl bank i got before two month ago. I have issue and use card at amazon.in for shopping and amount of rs 3649 /- and installment of three months of rs 1243, but i got sms on my phone that your credit card bill of rs 1837.71 with due date 02/05/2018 has been sent and will reach you in next 7 day i got this sms, but what kind of this bill amount i pay for what, and why and i sent you screenshot also please rply me. Thanking you sir.

Since i'm not interested in any of the insurance policies without my knowledge that debited my amount in my account so kindly credit my account back or else cancel the credit card. They didn't even inform me about this how is it possible to manage my account without my knowledge i am not happy by your services so please cancel the account. It has not even been one month that i applied for the credit card.. I have not subscribed for any of the services
Kindly ignore and unsubscribe me from all the insurance policies that i am not interested.
I had called customer care too but there is no response from them. I have not got any of the emails regarding this debiting of the balance

Somebody took the loan from bank and according to them person who took the loan provided my contact no as a alternate. I asked her show me permission document but they were trying to threaten me. If any incident leads to trouble me than rbl bank will be responsible for everything and they have to take care of my family.

I got a call from - +[protected] rbl bank

I have downloaded app registered uploaded all required data and documents on[protected] same day received a call from bank and said will be sending a person to collect document and signature from me next day fixed time after 3pm, till date no response from the bank.
I have sent several mail to app query application status, reply is our manager will look in to my query.
Please let me know whether i can get this finance or should i approach any other source.

My Credit card No. [protected] expired in 04/17. no renewed card received despite multiple reminders. in March'18 received bill for renewal charge fee.
sent many complaints on this portal. But no action till date.
My preferred language English. Your Customer Service for credit card speaks in south indian language I dont know.
Reply [protected]

Dear SuperCard member, payment of Rs. 10200.00 has been received towards your Bajaj Finserv RBL Bank SuperCard ending with 9434 via Online Bill Payment. Payment will be credited to your account by next working day. Make your Card payment using RBL MyCard Mobile App. Download on http://onelink.to/389ejv

If this msg received yesterday n payment not updated till late payment bhi lag raha hai aisa nahi karna chahiye agar aapko RBL credit card me progress karni hai toh... Otherwise juldi aapka credit card department band pad jayega...

Plz solved my problem as soon as possible plz n late payment na lagate ye meri galti nahi hai aapke system ki galti hai...

Hi, i happen to come across a mobile app that indicated credit line on the used money while the unused money would be interest free.in the process of going through completing the app steps, the name of the banking partners as rbl was revealed. When the entire procedure including the verification call, kyc, and esign was done and it was time to send money to my bank having been added as a beneficiary, the app revealed that i needed to wait...

Dear Team
Kindly help this matter and refund my money.

Dear Team
I am writing to this mail with great sorrow that i am not getting proper support from banking team as well as customer
care support team . Sir, dew to cyber crime my credit card account has been devited TWO times respectibly with ammount
(10000+10000)=20000/- this transuction was not induesed by me. i only recvd OTP and devit messagess for 10000=, 10000=,
each. at the same time i called to customer care and intimated regarding this fraud transuction, but till now i did not get any proper solution
from customer care support team. when i called today to customer care they asked for FIR COPY which was not tolled 18 jan 2018.

So i am requesting to look into this matter on urgent basis so that i can get my money back and privent my account from cyber crime.
PLEASE FIND ATTACHED FILE FOR FIR COPY AND DISPUTE FORM

Regards
Durg Vijay Pandey
Mo [protected]

Hello,

this is sunita rani from punjab
rbl bank service is worst banking service i have ever used.
First bank person called for super card service and i agreed because found it good. Then bank did not deliver credit card for 3 months after verification. After 100 and 1000 emails i received my card 15 days before but now i am facing a new problem that my card is blocked as i am not able to generate pin for using card
i have also not given look up period for credit card
and worst thing is rbl bank has generated a bill in my name 3 months back
i don't know how they are doing all this
i just want to cancel my credit card or find a solution for all the inconvenience.
I request to rbl bank please contact me as i have called so many times on customer care and its not working or should i go to legal action for all this customer harassment

Please block my catd, i have made the full payment for my card.

I am raising request to change the contract number since last month for every single month but you are not working on request.
Infact you kept on calling on my mother's number right after the generation of statement.
I was never failed in paying the monthly dues. My dues were paid on time before the last day to pay but then you never stopped calling my mother's number.

And your executives tried to scared and abused her as well and made pressure to make the payment now. She kept on requesting that she is not the right person to contact and provides every time my number.

But then again on next day onwards you guys are doing the same.

I have made the full payment kindly block the card.

My mother is in not stable in her medical condition. Credit goes to you guys because of your unnecessary calls to wrong number she went to depression.

I submitted a lot of mails from last one month for close account and send confirmation, but still now i didn't got any confirmation.
I already paid all my dues in advance for card nos; 8180 platinum and 4268 money tap account. I need a confirmation from your end regarding account closed. Kindly send a replay to this mail stating that your account is closed for ever.
—
I need a immediate replay from your end, because my financial adviser wants the closure statement.

Dear team,

I had apply for the rbl credit card till not i haven't received. Confirmation mail was send 20 days before that will delivered within 7 working days and 2 days before received the confirmation about the pin number.

Till now not received the credit card. Below is the mail send by credit card team

Regards,
Ashraf khan
+91 : [protected]

— forwarded message —
From:
Date: sat, mar 31, 2018 at 10:22 pm
Subject: [warning: message encrypted]important: your rbl bank credit card pin
To: [protected]@gmail.com

Dear card member,

Please find enclosed the pin for your new rbl chip +pin credit card xxxx xxxx xxxx 7562.

The attachment is password protected for the security of the document. You will need adobe acrobat or any other pdf reader to open the attachment.

Steps for opening the attachment are given below:

Double click on the attachment provided with this mail.
You will be prompted for your password. The password is your date of birth in ddmmyyyy format. For add on cards the password will be the date of birth of the primary card holder in ddmmyyyy format. For example, if the primary card holder date of birth is 23rd december[protected], then the password will be 23121976.

This is a system generated e-mail; kindly do not reply to this e-mail.in case of any queries, please write in to [protected]@rblbank.com.

Warm regards,
Rbl bank (Card services)

Till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

again you charged abnormal finance charges at the rae of 4 t0 5% per month
12.03.2018 - 943.47
12.03.2018 - 590.45

previous pending to reverse - as following
05.12.[protected]/- late payment fees
06.12.2017 - 600/- over limit charges
12.12.2017 1485/- finance charges - at the rate of 50% p.A.
12.12.2017 1023/- goods and service tax
sent: tue, 19 dec 2017 09:42:00
to:
subject: till date it is not resolved - surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

from: "ramesh patel"
sent: fri, 15 dec 2017 09:51:00
to: "c
subject: surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best cusotmer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

surprise to note that abnormal charges you have charged to my my card ending 9931 - reverse the same immly - as as best customer oriented bank - you should not punish to small customer - at the very high rate which are out of the banking norms - the charges you have charged at rate of 50% p.A which are not in order - not affordable to small customers of your bank - ramesh patel [protected] - the details of the charges are mentioned below - credit the same immly

pl reverse the same immly - which out of the customer - orientation - looking to the present situation prevailing in the country - you must support to small customers

I have applied for rbl credit card and got reference no : #cc89bkb4u8 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #cc89bkb4u8, status dear customer, your credit card application has been declined as it did not meet the policy requirements of rbl bank who called us for credit card and we never gone to rbl for the same. Sahit, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address.

Respected,

Sir i just want to know about terms and conditions of kyc updation and please tell me that should i close my account from there. I went to branch bhiwadi rbl and met to mr. Vivek solanki for kyc updation because my account has been seized due to maximum capping of transaction limit. But they refused to do the same. He replied with me that i don’t have enough manpower to send a person at your residence for verification process. So why you opened my account, will you please clarify that. And mr solanki also told me that it’s a time of closing so you should come after few days. But still the kyc is not updated. Please do the helpful, otherwise i have to take a strict action about these type of customer harassment and i’ll make sure that it should not be easy for this bank.

Regards
Sanjay arora
[protected]

My name is r sureshbabu and mobile number is [protected] last year i have used platinum delight credit card, and this year january month rbl customer agent frequently called to me, regarding upgrading platinum maxima card and you will get 8000 reward points. First of all i'am not accenting and informed don't want to upgrade but agent requesting repeatedly, so i can accept and if 8000 reward points given only confirmed before accepting. The...