RBL Bank Complaints & Reviews

Please note that i applied for RBL Credit Card and got Reference No : #CC59N34JIA. I got all verification. I got multiple calls at office too for verification. Today got checked in RBL Link showing track your card application. Found the reason as follows. Application Reference Number # #CC59N34JIA, Status Dear Customer, your credit card application has Reject ops .we never gone to RBL for the same.RBL Executive called and we collect all papers and verification also done positively. I receive call from RBl Customer Care
Dear Sir,

Greetings of the day!

As per telephonic conversation held with you, We Need Your Complete Credit Card Statement. So please send your document as soon as possible so that we can process your application further.

Thank You!
i enclose credit card statments also

Today i track status "reject ops"

As per RBI GUIDELINE CIRCULAR NO - RBI/[protected]/100 BOD.FSD.BC.23/24.01.011/2008-09 DATED[protected]. RBL Bank should give us reason or else we also file complaint in RBI and bank ombudsman. We want Reason for Rejection as it will hit my CIBIL. My CIBIL was all clear . If we will not find reason for rejection, we will file case in Consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against RBL. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.

Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

[protected] in name of manoj banka, twice pymt done, yesterday same amt i hv already paid, as i hv downloaded my rbl app on my mobile so yest it was showing amt which was to be paid, so i paid full bal pymt, again on my app today also it was showing bal amt to be paid so i again paid bal amt, so i hv made pymt of same amt twice and for which i want it to be refunded

I have no proof with my current address and when my salaries account was opened with rbl, i got an express kit with just a cheque book and a debit card i can’t use. I’ve demolished the one given to me as advised by the bank representative. And now when i apply for a new one it only reaches my old address; even more on being present physically at the address when the courier comes they’d refuse to hand that over as it’s not my current address. I perfectly get the type of security you offer but this is just insane. And now i just got my driving license with my current address and stepped into the bank requesting the service desk at tnagar branch chennai. The response... Simply splendid; i was merely directed to a customer service representative who merely took a minute to listen to what i had to say and vaguely responded that she supports only account holders and not salaried accounts.

Customer service - hello!! Do you guys value commercial accounts and big numbered customers over salaried ones.

It’s because my company has chosen the bank i gotta go through this or my world would i opt for the other three i have.

You forget to value your customers every time and even more no humanity. One thing that i learnt if i got an account in rbl i ought to know hindi... Trust me that has a better response.

Rbl bank torturing nov 8 2017 they send email from headcardservice we received partial fraud transaction amount 49999/- but after near three month on jan 23 2017 email and denied for refund and said it was an bank error and sent late fees imposed bill to me

Detail email below

I received you email detail below

On wed, nov 8, 2017 at 9:03 am, headcardservice wrote:
Dear sir,

This is with reference to your email dated november 03, 2017.

We refer to your dispute regarding the following transactions debited to your card account:

Date merchant amount

28/10/2017 the mobilewallet p rs.49999.00

28/10/2017 the mobilewallet p rs.20000.00

28/10/2017 the mobilewallet p rs.20000.00

We confirm the receipt of police complaint copy sent by you.

We wish to inform that we had received partial amounts as refund from the merchant as mentioned below:

Date merchant amount

02/11/2017 aip*the mobilewallet p mumbai mah rs.1885.72

02/11/2017 aip*the mobilewallet p mumbai mah rs.49999.00

We will like to confirm that we have already initiated an investigation into the transaction that is being disputed by you.

We are awaiting a confirmation from the merchant’s end regarding the said transaction. We should receive a status update from their end by the 22/12/2017.

But now they email below

Principalnodalofficercards
Jan 20 (9 days ago)

To me

Dear sir,

This is with reference to your email dated january 17, 2018.

We request you to ignore our earlier email dated november 23, 2017 wherein we had confirmed the refund of rs 49999.00 as the same was sent erroneously.

We confirm that we have not received the refund of rs 49999.00 on your card account. We have received a refund of rs 1, 885.72 on november 2, 2017.

You may quote the reference number [protected], in case you need any further clarification on the above.

My details:

G raghul
Rbl bank account number:[protected]

The account number which i transferred is axis bank, account no [protected], (G raghul) coimbatore, rs puram branch

It is disheartening that back to back 2 transactions were thick failure which was done through rbl mobile app.
35000 and 12000. Total of 47000.

Transaction number for 12000:[protected]
Transaction number for 35000:[protected]

I highly request to do the needful as early as possible as the money is reserved for my neighbor boys hospital expenses.

Raghul
[protected]@gmail.com
[protected]

As i mailed dated 28.02.2018 regards to my credit card total outstanding settlement (Credit card number is [protected].)
But till i not received any reply from your side.
Please do the needful.
Harassment by a debt collector can come in different forms but examples include repetitious phone calls intended to annoy or abuse, obscene language, and threats of violence.
By phone no.[protected] & mobile no.[protected] with different name e. G. Shilpa sawant, minal gurave.

Main feb last ma pl ka liya apply kiya thathen bank se loan approval ka reply aaya uska bad mere se agrement karna ka name per bank ka employ na 1100 rs la liya and next day mere ko bola ki pl cancel ho gaya ha
abi ma to mere ko paisa return kar raha ha and nahi mere se liya blank check de raha ha
mere call be attend nahi kar raha ha

complete chor bank ha. total ford ha bank
logo ko loot raha ha bs

Dear team,

I'm Rohit yadav and my health insurance policy is 12122139. I would like to inform you at the time of insurance policy your executive provide me policy of (OPD CASHLESS POLICY) but now I received the hard copy in which there is no policy of OPD CASHLESS there is a policy of INPATIENT POLICY. They provide me wrong information and now they are not provide me any solution .So I request to you please cancelled the policy and refund my deducted amount. And a humble request please do not provide wrong information to any one .
Regards
Rohit yadav
[protected]

Rbl bank is a big fraud. They started an insurance policy without our consent. When i contacted them they said it will be removed but nothing happened. I contacted them for 9 times and later i came to know that they didn't have even registered the complain. I mailed them and even to the nodal officer but nothing happened. I got cheated. Emissions worth 7000

Dear sir,

Greetings for the day!

My rbl loan account number is[protected].
I have taken loan in the moth of jan 14 when i applied for six laks. They lakhs only which i require six lakhs. That time i reject to take loan but the bank person promised me after six months they will provide the full loan wich reqire in the month of november bank consult called me for top up loan he took all the documents there also he never sanction the loan that time its used my all my credit cards and also that time my cbill score is more than 750 but now my cbill score is very less i even not getting loans i am in lot of stuggiling i am getting threting calls from credit card persons. I request and humble request to you solve the problem to getting the loan

Waiting for replay

Regards

Henry

I got the call from rbl bank for credit card and it was approved with creditmantri
All the verification has been done.
Today i got the message that my card has been declined and no one is giving a proper explanation my application number is hi! We have received your application ref no: #ccm7zil5lb
Your customer care is saying that it has been approve.

I have sent some very imp banking documents through madhur courier bareli 464668 for mumbai icici bank. On[protected] but it did not deliver yet.

Pathetic service. Very poor experience first time from madhur courier.

As a banker i will not suggest anyone for madhur courier now and i change the courier company.

Kindly check pod[protected] and inform me the same.

Rupesh
Rbl bank bareli
[protected]

I am getting calls for rbl credit card, these people are mentally harrsaing me

these people are calling every 2-3 days. from 1 year . even after telling them to not to call me. once there executive spoke with me rudely and insulted me

pls do something

I am getting calls for rbl credit card, these people are mentally harrsaing me

these people are calling every 2-3 days. from 1 year . even after telling them to not to call me. once there executive spoke with me rudely and insulted me

pls do something

Hi customer care executive,
Today I had a call from one of RBL credit card customer care executive for my RBL credit card upgrade information.. I am not interested for upgrading.. they just called and passed info. They won't heard my conclusion. They don't understand.. they told us new card will be sent and charged with 2000 for same limit.. why I will pay 2000 for new card. I am not interested for new card.. if charged and sent me new card I won't pay. I will surrender and close my current card ending 3960..
Regards
SIVAGURUNATHAN

Dear sir madam.. I have taken the personal loan in rbl chennai,, i only 2 month pending due. I have money in my account they said ecs problem but i asked employee to come and collect the payment. They are doing same last 3 month but i was in native last month the y use vulgar laungage and they treat my like slave using bad laungage.. Executive name ramesh, mob no - [protected] and manager name jagan, mob no - [protected]... I have explained the situation to rbl bank by mails many times and asked the executive. Clearly telling about my situation and confirmed i will make the payment. But they was not understand and listening my words and used unwanted words and also he was continuous called to my office manager and discussed with him about my transactions. He was threatened me bu telling unrelated words. Kindly consider my request and situation and stop this type of mis activities. But he was not at all confirmed his identity. How i believe he was the rbl bank staff. Please take immediate action against him and confirm. Or i wil commit suicide,,, they keep threadening and using bad words

Sir please cancel my credit card no 5256xxxxxxxx7265 because there is wrong commientment sorry i can't pay 3400 and we could not contact any of your executive and get the job done if any of your executive can call me back and please see card has been cancelled please cancel cancel cancel

I lost my credit card and i m not used my card but i m getting messages to pay the amount for this my cibil score getting reduced every month there no proper response from customer service and i never faced this type of worst service... I just blocked the card... I don't need this card... U guys are not responding properly.. I don't want this service.. Just hold the card...

Hi,

Cc no. - [protected] yogesh ghag
Request no[protected] aakib &[protected] karima &[protected] ankit
Above request no. Provided rbl customer support team, with regards to conversion my transaction of oct & nov - 2017 in emi. I have recd the feb-18 stmt where in total o/s is rs 39306.77

Need urgent action.

Yogesh ghag
[protected]

Please note that i applied for rbl credit card and got reference no : #cc11i3g6uu i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today i am received the message as rejected found the reason as follows. Hi! We regret to inform you that we are unable to approve your credit card application as it does not meet our assessment criteria, as per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear, if we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards gowri, please suggest me what is next process. And where exactly my application got declined. Hoping positive response

Hi Team,

I have upgrade the RBL credit card and want to deactivate the old one and for that I am trying several times to connect customer care no. to deactivate the credit card, but i am unable to authenticate after asking DOB verification.
which is correct according to me.

Please do the needful and reply on priority else we will not proceed any payment.