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RBL Bank Complaints & Reviews

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Updated: Jan 27, 2025
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Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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RBL Bank reviews & complaints page 109

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S
sanjay610
from Delhi, Delhi
Nov 21, 2017
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fraud by collection agency

Hi all,
I am holding a credit card-[protected], for which i have used rs-64000 total principal outstanding as i have lost my jobs due to some medical illness, i have made so many calls to cutomer care to made my total outstanding in emi so that i can pay.
But they refuse me so i can't make the payments. But after 2 months might be in november 2016 i got a call from your collection agency name-citi collection india pvt...
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P
parvesh kharolia
from Hyderabad, Telangana
Nov 21, 2017
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wrong commitment & not closing the credit card

Complain no is 946165, 995926.

First complain logged on 28th oct no response
Second complain logged on 5th nov no response
Third complain logged on 11th nov no response

Received call on 18th nov discussed regarding the issue but not closed
Received mail on 18th nov "you were unreachable, please reply on mail" replied on mail & call back also but complain not resolved

Again...
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K
Keerthi Kala
from Hyderabad, Telangana
Nov 18, 2017
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scripted response from nodal officer - very pathetic service they are blood suckers

Address: Hyderabad, Andhra Pradesh, 500089

I am going through a medical issue and my husband lost his job i am trying to reach out the nodal officer to get an exception and reschedule all payments after december but these guys are try to be over smart, always give the scripted reply

Its been one and half month they are torturing me like this. I raised same request with rest of banks where i have got this exception.

I don't know whats wrong with this bank....
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S
sashank vakicherla
from Visakhapatnam, Andhra Pradesh
Nov 18, 2017
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rbl bank credit card closure

I requested fir closure of my credit card and was already closed on april, i got message from rbl bank also saying

`your request regarding rbl bank credit card (Reference no 108217) has been closed. For any further assistance contact us on [protected] or email us at [protected]@rblbank.com. Happy to help, always!`

But getting messages of statements...

Get it closed immediately...
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R
rinku0310
from Mumbai, Maharashtra
Nov 18, 2017
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credit card settlement

Address: Mumbai City, Maharashtra, 400017
Website: cards.rblban.com

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 82995/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job i borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that...
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M
Manju0070
from Bengaluru, Karnataka
Nov 16, 2017
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payment reversal and late fee

Address: Bangalore, Karnataka, 560064

Hi guys,
I am holding 2 credit card from this (Stupid) bank which i done mistake by taking. The problem arise when i made payment of 1 card to another card, where i didn't used the card for which i made payment. When i contacted the customer care and mentioned about the same on same day they confirmed that excess amount will be created to another card automatically which they didn't and imposed late fee and financial changes where...
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A
abhikiet39
from Noida, Uttar Pradesh
Nov 16, 2017
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credit card fraud transaction

Address: Ghaziabad, Uttar Pradesh, 201009

On my rbl bank credit card some one has done of transaction of rs 39000. I got a message. At that time i was in office. I have already registered a complaint to bank but i did not get any positive feedback and this month they have send the credit card bill of fraud transaction amount. I am not able what should i don next if i will not pay the bill. So please help me get back my money....
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M
monchi
from Noida, Uttar Pradesh
Nov 15, 2017
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credit card not issued and not mention the reason

Address: 122001

Please note that i applied for rbl credit card and got reference no : #cco23aa88a. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got a mail from rbl bank saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria." i gave the documents to rohit (Executive), executive called and i gave all papers and verification...
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A
Aasia Parween
from Vada, Maharashtra
Nov 14, 2017
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applied for a credit card

Address: Pune, Maharashtra, 411014

My name is aasia, i got a call from an agent asking if i am interested in rbl credit card, i said yes as i was looking for good offer. I submitted the documents within a day. Agent told me that i will get my credit card within a week time. But now it's been more than a month and still they are saying that it's under process and even i haven't got the application number. It's really disgusting. I called customer service today and asked for...
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V
vishalyuvraj
from Ludhiana, Punjab
Nov 13, 2017
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noc for account which i asked to close a year ago on 13nov2016

Address: New Delhi, Delhi, 110085

I asked the bank to close my service through call and mail on 13nov2016. They blocked my account and on 15oct2017 when i tried to get a car loan... My cibil score was low due to this bank which says i have not paid their balance. So i went through their customer care. They apologized and said they will clear all charges and will provide me noc so that i can get a loan but no response from their side. I called again after 10 days and they...
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R
Riturajnews
Nov 13, 2017
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incorrect information in cibil

Address: 110048

This is in ref to RBS Credit Card No[protected] now RBL.

The company has not been updating information in my Cibil report, thus destroying my financial reputation in the market. I am unable to contact bank because they are not bothered and does not have an option of talking to customer care executive, all that you hear is the recorded voice for credit card holders.

If they have the audacity to destroy...
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P
Pkv0605
from Varanasi, Uttar Pradesh
Nov 12, 2017
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commitment by the rm for the unauthorized credit card charges

Address: 110092
Website: cards.rblbank.com/IN

I am rbl credit card customer when i enroll the credit card the bank has commit me there is no any credit card annual charge as usual i used teh card and paid the amount as per my usage but when the annual charge is mention my bill then i'll call no of times his customer care office they will said me that plz clear your due and we waived off your annual charge and as per commitment i'll clear all my due and further there is no any call or...
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M
mrs.neena saini
from Delhi, Delhi
Nov 10, 2017
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return card answer

Address: New Delhi, Delhi, 110089

Their executive told term n condition s that when you expand 2lakh or something g but they gave me 75000 limit so return back card on next day through courier dtdc and send the. A copy of tracking slip for close this card i am sending complaints daily but no answer. No one talking g on customer care... This card is chargeable 2000/-. But if i returned why this fraud bank didn't answer my mails [protected] neena saini koi jawab nahi diya abhi...
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F
Faiza Kalim
from Burla, Odisha
Nov 10, 2017
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wrong information provided

Address: New Delhi, Delhi, 110006

I got call from rbl and the person said this is diwali time and if you apply for credit card you will get a limit of 3 lacs and dont tell verification department that you have already one credit card from rbl and he asked all my details on watsapp instead of collecting in person. Moreover, he said that tell the verification depart ment that i have signed all the documents.

I have got the card with limit only 66000. And now...
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N
Navid Wagle
from Mumbai, Maharashtra
Nov 10, 2017
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credit card closure request - rbl bank

I have notified rbl bank about my intention to close the newly opened account on 2 november 2017, ref number: 00893374 by rbl executive anil vishwakarma.

I am still waiting for written/email confirmation that my credit card account is closed with no due pending.

I was told this will be done in 4-5 working days.

Still no response from them.

Shall file complaint with consumer forum...
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R
Ravi Kumar Kariwal
from New Delhi, Delhi
Nov 10, 2017
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incorrect online statement and balance

This is the worst bank i have ever come across with so much of basic errors every now and then. Seems there are no reconciliation controls available around the processes. I was checking my rbl bank credit card statement online (Card no.[protected]xxxx-2575) and to my surprise it was showing some 1.31 crores of total outstanding balance with minimum payment due of inr 7.33 lacs. I have the total credit limit of inr 2.35 lacs on my credit card....
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S
sandipwakure
from Mumbai, Maharashtra
Nov 7, 2017
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credit card payment charges

Address: Pune, Maharashtra

Dear sir,

I have using a rbl credit card whenever on the due date i paid the same on the due date hence making payment through neft got error and same time i called to customer care and said the same matter. He told me payment not accepted through neft. Then i make payment by axis pay upi that time account got debited but payment not received to credit card agin i called to customer care and confirm about the payment and given...
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K
kalpeshsolanki412
from Mumbai, Maharashtra
Nov 6, 2017
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service request number 00921688 regarding fraud transactions

Address: 400066

Dear sir / madam,

As discussed over call and sr number 00921688 regarding the fraud transactions done today on my card number ending with 1893 at 13.46 pm. Same is been intimated to customer care representative and i was advised to go to police station to file fir but they have not lounged the fir and asked me to take a copy asking for the same by rbl bank.

I went to nearby branch of ratnakar bank in borivali...
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V
Vishnu Kiran KB
from Bengaluru, Karnataka
Nov 6, 2017
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rudely speaking and asking other bank details

Address: 560086
Website: the rude n misbehave on the call

A person called from rbl bank saying your card has been approved and started asking details about other banks like sa and salary account and register mobile number i asked him y. He stared telling your card has been canceled for 2 years and talking rudely his number [protected]
Kindly give a reason why clients should not ask question if asked y so rudely to answer.
My contact number [protected]
I am waiting for the reason...
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J
Jampi
from Delhi, Delhi
Nov 4, 2017
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reg reimburse of unsettled amount

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi am using a rbl card since last 1.5years. But frequently last few months every time unsettled amount has been charged in statement. So i hummble request to you pls reimburse last 3 months unsettled amount. Otherwise i quit the rblcard service. And never suggest to anyone for rblcard.
Regards
Rashmi rajput
Credit card 5243xxxxxxxx6140
Contact [protected]
Email [protected]@gmail...
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