RBL Bank Complaints & Reviews

Hi i am sandeep i applied to credit line with moneytap app few months back. They gave me limit of 35k and charged me rs600 for one time setup fee. After few months when i tried to use the app. It stopped working. So i raised complaint with app customer service team, which you can only contact via email and they are slow as snail in responding and they are useless and they cannot help you as they are only interested in 1 time set up fee. Post that they don't care about the customer and will tell you to contact rbl bank directly.. What a shot app.. Never ever use this app these guys are ripoff
Regards
Sandeep

Hi i had applied rbl bank credit card one month back and i got a message for application received confirmation... But till no information... Regarding status... Then i had checked in rbl bank credit card status portal.. And the status showed... Credit card status in reject ops... What is the meaning for this... My credit card application no # cceu00e07d

Hello sir,
It was my biggest mistake by choosing rbl credit card. They are charging false amounts in the statement which i have never used. As per statement, the amount is coming 9000, they asking me to pay 18500. They are simply adding some amount and saying that its done by customer. I am using citi bank and hdfc bank credit cards, i have never faced it with any other banks. There is no point in calling customer support number also. Such a pathetic customer support i have never seen anywhere. Guys never ever choose rbl bank. You will regret.

Today i use rbl atm. Account debited but cash not disbursed. Rs 1500 withdrawn from a/c xx 5818 on 23/10/17 at rab atm rb236001. Txn#[protected]. I used a sbi atm card. Please return the debited amount. Atm disposed the slip but not the cash. It is very disappointing that bank debited amount. Please help me to resolve this issue as soon as possible.

I am one of the customer of rbl, greater noida. I was offered the credit card with an offer of zero fees (Charge) payment for 1 year, following which i took the card. My card no. Is xxxx xxxx xxxx 4872. However now after the card is issued, i was asked to pay rs. 2000 (With tax) as the joining fees. After speaking to your representative and explaining him the above, he promised to wave off the above amount and resend the statement which i would clear and surrender the card.
Rbl bank is not acting on this and i am receiving threatening calls on behalf of rbl bank to pay dues with interest.
My mail id : jeet. [protected]@gmail.com
Mobile no. : [protected]

Best regards
Jeet narayan tiwari

I have been applied for credit card in your bank and my card have been dispatched in card no. 5243xxxxxxxx3920 namel dhiraj kaluram having mobile no. [protected] email id [protected]@gmail.com but this card not received till date due to your side but today i received a bill of amount 2360.
It is therefore requested that please send my credit card first and waiver of my bill as soon as possible.

Regard
Dhiraj
[protected]
[protected]

When an executive called me and offered the rbl bank credit card he gave me false information like
1. Any transaction which i do using rbl cc can be converted to emi with zero interest rates
2. I can withdraw cash from any of the atm using rbl cc and no charges will be applied.
But all these are improper information as there are charges applied for emi and cash limit also like all banks credit cards.
Please don't go with rbl bank cc. All is fake information.

Dear sir/mam
I have not yet received my credit card and you sent the statement to me. If i do not get the card now, then tell me how i pay the bill so when received my credit card after pay my credit card bill. And how many times i phoned you, but there was no answer. If i did not get my card in a hurry then i would get my card canceled and i will not even pay a rs.
Kindly find the attachment.

Application number...

I closed my rbl credit card last year on 29/03/2016 by making my final payment of inr 61, 000.00 but after an year they sent mr sms of yearly charge & after that i called customer care where i was told it was by mistake but now its second month they are sending me sms with interest cahrged on it foe past two months.

I destroyed my card & asked to block it then how can they torture me with this.

I am gaurav jain and on 25th sep i received rbl credit card on the same day after reading all document i was blocked my credit card of rbl and not used till and i was mailed to rblcardservice for card return and from 25th sep to till date i was mailed 3 times and more than 10 times i was contact customer care. But rbl people not respond. On the name of service rbl is world worst bank. On 15th oct i again call customer call they people told me that i will receive a call from rbl but till date there is no communication from rbl.
Rbl not contacting me but regularly send me mail and msg of due amount even i didn’t use this card.
Now i am very very frustrated from rbl and want to cancel and return rbl credit card.
Credit card no is [protected]
Cardholder name gaurav jain
Contact no - [protected], [protected]
Please resolve my issue and cancel rbl credit card and all due asap

My name is azhar khan from bangalore
I had taken money from money tab app via rbl bank, while taken the loan they said no pre-closure fees and now when i cleared my amount which was taken they have charged pre-closure fees.
I am being calling rbl customer care from past 2 months and still they are yet to resolve my query, when ever i call they say our supervisor will call and till date no one has called me.
They are charging...

I complaint regarding health insurance card issue many times within 4 months. The customer care always tell me wait for next week time for query pending and delay. Many times i mailed on complaint email but there was also no one response to bank. The care told me that we can't revert your balance and also didn't give me detail of policy. Before four month i applied for the health card behalf of rbl credit card department. But till now care told me for wait for resolve for query. So please help me there where i can complaint regarding bank or claim my payment. My contact no. Is [protected]. Very bad experience with this bank and customer support is also too bad.

Dear sir/madam,

I have not opted for any credit card. Still i got following sms.
"greetings from rbl bank your account details as on" 10/15/2017 01:37 pm "- credit limit: rs" 50000 ", balance outstanding rs" 1178.82 ", available credit limit rs" 48821.18 ", last statement date"[protected] ", min payment due rs" 379.82 ", total amount due rs" 1178.82 ", payment due date"[protected] ", last payment date" ", last payment amt rs" 0 ", payment options: http://bit.ly/2htcsWg, rewards points as per last statement" 0 ", rewards points expiring this month" 0 ", rewards redemption link: http://bit.ly/2gC55zE, rewards e voucher missed call :[protected], for anytime access to all above information and more, use mobile app http://onelink.to/389ejv, card features: http://bit.ly/1LbLv0e, offers deals: http://bit.ly/2e8sSF5"

Please look into.
Regards.

It is very unfortunate to tell u that it has been very very bad banking services from your bank. It has been more than one month thai i requested for closing my account with your bank. Since then i am getting so many messages for paying amount, here i am unable to understand why i have to pay this amount when am not using your services and already requested to close this account and also i am not getting any response from your customer services. Kindly look into this matter or else i ll take this to social media platform.
Rohil kumar
[protected]

To, date : 13/10/2017
Consumer complaint department

Subject: trapped and being victim of conspiracy by dsa staff (Mr. Aditya patel and consultant they associate with) of rbl bank in terms of switch over facility to achieve target.
Dear sir,
I have current od facility running with rbl bank (Parimal garden, ahmedabad, gujarat, india) od account number[protected] named as freny worldwide with rbl bank.
Kindly noted i have switch over account from kotak mahindra bank to rbl bank, as i am in import export business so i have been committed to provide facility of rs.93 lac in terms of od and rs. 40 lac in terms of buyers credit.
As, i have been agreed to switch over existing facility form kotak mahindra bank to rbl bank, i have been trapped in terms of they have initially cleared kotak mahindra bank outstanding, and released my remaining od limit after 3 months from documents been provided. Still i haven’t been avail facility of buyer’s credit. As, i have surrender existing property and additional property too. I have made complaints so many times in bank, customer care and finally nodal officer of rbl bank too, but didn’t receive any reply from them. No person can ever visit or reply while i have visited rbl bank (Parimal garden branch). It seems they just misguided customer in terms of achieve target.
Even there are lot of conflicts in terms of i have agreed, i have suggested them to make a dropline limit for 1 year instead they have fixed up for 6 months and other conflict in too many things.
I have been totally misguided and being a victim of fraudulent statement and commitment provided by bank. Once they have been said property acquisition issue, property which i have provided i have clearly stated that either i will be set up my office or provide space on rent, they being conspiracy and advised me to put down another property too (4th floor) which was not mortgage by kotak mahindra bank, even i have did that too.
Now, rbl bank even nor ready to answer anything to their customer. Detailed email which i have sent them already attached herewith. As, i have been suffered lot of financial difficulty due to their unprofessional behavior to their customer as below.
1. Already paid exit fee to kotak mahindra bank in terms of switch over account.
2. Already paid processing fees of 1.10%, however we agreed on 1 %, so i have paid in terms of if i will use their facility as they have promised to us but still not avail facility what they have told us.
3. Loss in business planning on base of rbl bank commitment.
Who would be responsible for all problem above i have faced in terms o[censored]nauthentic commitment and conspiring client to achieve their target.
So, kindly requesting you to assist me in following.
1. As already fed up with rbl bank of no response to customer and being victim of fraudulent commitment to acquire bank account, so, kindly requesting you to help me in critical situation to exit rbl bank without paying any penalty too them, they been asking for penalty of 2% amount to leave rbl bank facility, however, i haven’t received any facility as per they have committed to me. So, kindly allow me to exit rbl bank without being paying any charges to rbl bank.
2. As i have switch over my existing facility from kotak mahindra bank to rbl bank on base of commitment they have provided, but it seems they been not fulfilled that. So, requesting to kindly provide me processing fees what they have been charged to me for unauthenticated commitment.
3. It seems rbl bank dsa staff (Parimal garden), they just providing lot o[censored]nauthenticated commitment to acquire client, as being a victim of their unfulfill commitment i have even loss lots of business which i have planned out accordingly they committed.

Finally, help me to exit rbl bank, as i am ready to paid of their loans but without any exist fees of their loan just because have been suffered a lot due to their falls commitment to businessman in terms of achieve target.
Moreover, what ever processing fees i have paid to rbl bank should be revised and credited back because i haven’t changed my facility just because to acquire od only of 93 lac, as kotak mahindra has already offered me to top up my limits up to 95 lac, but your staff had committed 93 lacs od and other 40 lacs of buyer’s credit. But they didn’t fulfil their commitment.

So, kindly help me out to resolve this issue. As all paper has been attached regarding email i have made and complaints i have made to rbl bank but no one even care to reply including nodal officer of rbl bank.

So, need your assistance in exist rbl bank without paying any exist fees (Ready to paid off loans) and revised me credit of processing fees they have been charged cause they not able to provide me on what they have committed.

Looking forward your urgent assistance on this against being victim of fraudulent commitment from rbl bank to achieve their target in acquiring customer, responsible civilians are suffered in this race of acquiring customer by bank.

Looking forward your urgent assistance on this.

Yours sincerely,
Vivek patel
Freny worldwide
Email: [protected]@hotmail.com
Mob: +91-[protected]

Dear sir,

I inform you that i have credit card rbl bank (Titanium delight). I have requested the credit card permanently closed three times but i have not closed my credit card yet, please cancel my credit card ([protected]-manish kumar verma).

(Credit card closed request no.748586, 781106)

Kindly closed my credit card account immediately.

Thanks

I am applying rbl bank credit card. Rbl executive taken all my documents before a month. After submit the document received a call form bank side and verification clear but no any status for credit card and no any call received from bank after approve my status. Tell me what about the issue and what is the status of card.
Name jeenesh kumar
Mobile number [protected]

Dear sir,

I ravikumarsinha having rbl credit card no:[protected]. I have emi 12347 i pay 12000 and forget.

I am not received any call bank side and charge me 1000+gst.
I was unware about this charge.
Kindly request you reverse my late fee.
I insure you this type of mistake will not happen in future.

Thanks
Ravikumarsinha
[protected]

I am very very harassment because i am three time hand over the doucument pick up boy and taking customer care department but till date not arroved the credit card. And main negative thing verification call mostly 4 to 5 time i am very very harassment. This is not good for rbl.

rbl credit card department is saying not good civil score, but my civil score is 800 above.

Sir,

I am using rbl credit card from last 1 years. Rbl bank also issued a money tap credit card also but without telling me my limit was merged with my old card. This was not in my knowledge that limit of both cards is merged. After that when i used money tap card over limit charges charged to me that reversed after many complaints. After that i receive a call from rbl executive to send my documents so that my limit can be increase that i sent. After sending the docs i received call again that my card will be updated to icon card for which 5000rs annual fees will be charged and limit will be increased. After receiving the card executive told me that there is not any offer for increasing the limit on my card.
After that i sent a mail to the head of the card services from where i receive a call. I told them to downgrade my card but after sending so many mails charges not received. Between the whole instance i also received a hard copy from the bank that in my icon card my limit increased from 0 to 67000rs.
Please help as not any executive is giving any permanent solution for my queries.

Please help as i am depressed due to over limit charges.
I have some attachment of screenshots from app and hard copy of letter received from bank that i am sending.

Requesting please help regarding this.