Claimed

RBL Bank Complaints & Reviews

www.rblbank.com

1

Updated: May 25, 2026

Complaints 2419

Resolved

119

Unresolved

2300

Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to RBL Bank

Having problems with RBL Bank?

File a complaint and get it resolved by RBL Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RBL Bank

RBL Bank reviews & complaints page 110

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka, 560064

Hi guys,
I am holding 2 credit card from this (Stupid) bank which i done mistake by taking. The problem arise when i made payment of 1 card to another card, where i didn't used the card for which i made payment. When i contacted the customer care and mentioned about the same on same day they confirmed that excess amount will be created to another card automatically which they didn't and imposed late fee and financial changes where they only told that automatically they will transfer the amount.
Another incident when i made huge excess amount and requested for transfer to my saving account they took almost 7 days without any interest and i followed up every day.

The way customer care treats is pathetic and also service is worst.

Once i get the money back to my account i am planning to cancel both the cards...

People says buy indian and be indian but this back loots indians like any thing.. This is worst credit card bank which i have encountered in my life..

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201009

On my rbl bank credit card some one has done of transaction of rs 39000. I got a message. At that time i was in office. I have already registered a complaint to bank but i did not get any positive feedback and this month they have send the credit card bill of fraud transaction amount. I am not able what should i don next if i will not pay the bill. So please help me get back my money.

RBL Bank customer support has been notified about the posted complaint.

View replies

N

Nagraj Ravula

from Mundi, Madhya Pradesh

Nov 16, 2017

Sir iam nagaraju.
Sbi create card to rbl credit card 9000 rs is transfer but money is not received
Date[protected]
Sir plz
Check my details

V

Venkateshvidya

from Coimbatore, Tamil Nadu

Nov 16, 2017

Hi am venkatesh... My credit card number [protected]... Last month i got a unsettled amountof thrice ( 3Ã—100)... Whta is the meaning o[censored]nsettled amonut... Why you debit in my card...

A

anandanlakshmi

from Bengaluru, Karnataka

Nov 21, 2017

My credit card is not working for about 6 mounts and I want to know the reaction for problem

A

anant khedekar

from Mumbai, Maharashtra

Nov 21, 2017

Dear Sir / Madam,

Please find attached documents which I try to closed my card from June 2017 but till date I have not get satisfactory reply.

I kindly request you, please do the needful this issue.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 122001

Please note that i applied for rbl credit card and got reference no : #cco23aa88a. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got a mail from rbl bank saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria." i gave the documents to rohit (Executive), executive called and i gave all papers and verification also done positively.. Rbl bank should give us reason or else i will case file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any liabilities from any bank in the past. Please provide reason or else i will file case.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

My name is aasia, i got a call from an agent asking if i am interested in rbl credit card, i said yes as i was looking for good offer. I submitted the documents within a day. Agent told me that i will get my credit card within a week time. But now it's been more than a month and still they are saying that it's under process and even i haven't got the application number. It's really disgusting. I called customer service today and asked for the assistance they denied to help me out in any ways as they said they cannot help me in this.
I want this issue to be investigated asap and get it resolved as i don't expect this kind of behavior from a bank like you. Call me asap on this.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110085

I asked the bank to close my service through call and mail on 13nov2016. They blocked my account and on 15oct2017 when i tried to get a car loan... My cibil score was low due to this bank which says i have not paid their balance. So i went through their customer care. They apologized and said they will clear all charges and will provide me noc so that i can get a loan but no response from their side. I called again after 10 days and they had not tried to solve my problem. I somehow reached the supervisor and he promised me that everything will be done within three working days.
My loan is stuck and they are least bothered about it. Three working days are over…i got no noc and he called me ‘adamant’.
This bank has got no regards for their customer and their time.

RBL Bank customer support has been notified about the posted complaint.

Nov 08, 2017

8283936287's response Courier wale k phone aaya tha pr wo dear nhi gaya card

View replies

8

8283936287

from Faridkot, Punjab

Nov 15, 2017

Apne hamara super card issue kya tha nand kishore k naam se registered mobile number [protected] 20 din ho gye hai aur hamara card abhi tkk nhi aaya

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 110048

This is in ref to RBS Credit Card No[protected] now RBL.

The company has not been updating information in my Cibil report, thus destroying my financial reputation in the market. I am unable to contact bank because they are not bothered and does not have an option of talking to customer care executive, all that you hear is the recorded voice for credit card holders.

If they have the audacity to destroy reputations then they need to have the understanding to reply to such blunders which can destroy businesses.

I demand an action and resolution on the same.

Regards,

Rituraj Sharma
[protected]

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110092

Website: cards.rblbank.com/IN

I am rbl credit card customer when i enroll the credit card the bank has commit me there is no any credit card annual charge as usual i used teh card and paid the amount as per my usage but when the annual charge is mention my bill then i'll call no of times his customer care office they will said me that plz clear your due and we waived off your annual charge and as per commitment i'll clear all my due and further there is no any call or mail about this and bank will regularly send me the bill of tne annual fees and interest over it.

My mobile no-[protected]
Name-praveen kumar viswakarma
Card no-[protected]
Plz reply its utmost important for me.
Plz co-operate in this matter.

RBL Bank customer support has been notified about the posted complaint.

Nov 06, 2017

Manvir Jangra's response Please revert card ending 1691 and all payment clear no dues.send no dues to me also.

View replies

M

Manvir Jangra

from Pehowa, Haryana

Nov 13, 2017

Dear sir, please reverse my another credit card of RBL because I have already credit card of RBL ending no.2114. And other card ending no. 1691. This is useless for me I don't have need this card please reverse it and send noc regarding this, I would not pay any bill for this card. Please further take action on it.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110089

Their executive told term n condition s that when you expand 2lakh or something g but they gave me 75000 limit so return back card on next day through courier dtdc and send the. A copy of tracking slip for close this card i am sending complaints daily but no answer. No one talking g on customer care... This card is chargeable 2000/-. But if i returned why this fraud bank didn't answer my mails [protected] neena saini koi jawab nahi diya abhi tak maine card agle din morning mein courier kar diya hai

RBL Bank customer support has been notified about the posted complaint.

Nov 21, 2017

Updated by mrs.neena saini After returning credit card back to bank on next day . Regular emails courier slips.canceletaion mails.. Continuously complaints call to customer care nobody is here to listen.and after filing complaint in consumer complaint they are sending me annual fees statement.if customer don't want any type of relation with bank than why bank varta se me

View replies

V

Vijaya Charan

from Hyderabad, Telangana

Nov 13, 2017

+1

Iam using rbl credit card last month i was used card but payment not loaded my account but cutting in card amount.today also using card postpaid bill payment tranjcstion failed but amount dedected card please settel amount

G

Ganesh Khade

from Mumbai, Maharashtra

Nov 13, 2017

Hi my name is Ganesh khade, i have been levied with erroneous or fraudulent charges by some one in Malaysia and RBL is harrasing me to pay them, its an absolute mental agony i am going through. Please help.

Please connect with me so i can post credit card statement

Please reach me on [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110006

I got call from rbl and the person said this is diwali time and if you apply for credit card you will get a limit of 3 lacs and dont tell verification department that you have already one credit card from rbl and he asked all my details on watsapp instead of collecting in person. Moreover, he said that tell the verification depart ment that i have signed all the documents.

I have got the card with limit only 66000. And now im trying to call him but he is not answering.

I dont remember his name but i have his number +[protected].

Now i will file an fir against rbl for fraud.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have notified rbl bank about my intention to close the newly opened account on 2 november 2017, ref number: 00893374 by rbl executive anil vishwakarma.

I am still waiting for written/email confirmation that my credit card account is closed with no due pending.

I was told this will be done in 4-5 working days.

Still no response from them.

Shall file complaint with consumer forum in a week's time if no response received.

Navid wagle

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is the worst bank i have ever come across with so much of basic errors every now and then. Seems there are no reconciliation controls available around the processes. I was checking my rbl bank credit card statement online (Card no.[protected]xxxx-2575) and to my surprise it was showing some 1.31 crores of total outstanding balance with minimum payment due of inr 7.33 lacs. I have the total credit limit of inr 2.35 lacs on my credit card. Please get this corrected at the earliest. I am attaching screenshots for reference.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Dear sir,

I have using a rbl credit card whenever on the due date i paid the same on the due date hence making payment through neft got error and same time i called to customer care and said the same matter. He told me payment not accepted through neft. Then i make payment by axis pay upi that time account got debited but payment not received to credit card agin i called to customer care and confirm about the payment and given payment trxn no. I. E. Axisnm1kjq2q7384 and charges also, he accepted and agreed for no penalty but after that got charges for late payment. Kindly do on priority basis.
Requesting u to kindly revers the same charges asap.

Warm regards,

Sandip wakure
[protected].

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400066

Dear sir / madam,

As discussed over call and sr number 00921688 regarding the fraud transactions done today on my card number ending with 1893 at 13.46 pm. Same is been intimated to customer care representative and i was advised to go to police station to file fir but they have not lounged the fir and asked me to take a copy asking for the same by rbl bank.

I went to nearby branch of ratnakar bank in borivali west sodawala lane, but your representative has advised me to send a mail on rbl card section and go for the dispute cell.

Kindly confirm the receipt of the email and guide me with the process to get police complaint copy.

Attached scan copied of dispute form available on your site.

I have not received any message for otp or email, i received only messages of transactions and was bit surprised as card was with me and how come the transaction happened.

My registered mail id with bank is [protected]@yahoo.com

Thanks & regards,
Kalpesh solanki
[protected]

RBL Bank customer support has been notified about the posted complaint.

Nov 11, 2017

Updated by kalpeshsolanki412 Sir now bank has replied as the physical card was with me if i am available in Mumbai how come the transaction happen in BELGAUM which is in karnataka. Now bank is raising there hands by saying card and pin is used. If card is with mme which is shown to the bank branch of RBL in borivali west sodawala lane on the same day in an hours time then how its possible to use the physical card along with pin.

Bank has started to raise there hands instead of doing investigation with merchant. This could have simply sopped by not doing inter bank settlement as the fraud was highlighted to the bank in 15 minutes time same day.

Now please suggest who will be responsible for this please help.

my register number with RBL bank is [protected] email ID is [protected]@yahoo.com

Dec 04, 2017

Updated by kalpeshsolanki412 Today i got a letter from RBL bank stating the transactions are done at union bank and withdrawn cash.

The simple question is if i am available in Mumbai with my card which is shown to police station in borivali east at around 2.15pm on 6th December, and same is shown and highlighted to RBL bank borivali sodawala branch.

Then what is the reason bank is again claiming that the card is physically used.
And if card is physically used in belgaum which is 600 to 700 far fro mumbai, then the data is definitely shared by RBL staff it is a pure loop holes in security system of bank.

Why should a customer suffer and pay the money for the transactions done by frauds.

Its still not resolved and the investigation team is sending transaction details on paper which i am very well aware.

Please provide CCTV Footage showing me or my card used in the ATM machine. Will think on paying or else i dont mind being a defaulter.

Dec 05, 2017

Updated by kalpeshsolanki412 Dear Sir and Madam,

I hope this is again again intimated you people and RBL bank borivali branch and police station in borivali east as i visited them with the card.

As you and bank and investigation team is claiming card was present in the machine in belgaum Union bank ATM.

So lets play a fair game and send me the CCTV footage o[censored]NION bank ATM which is very much available, showing me or my card is used. And if it is not me its used by whom.

Sorry but if this is not getting resolved same will be highlighted to MEDIA soon as the attached card details along with my card is definitely not used by the card holders and its used by the frauds to whom your bank and other banks must have shared the details and they have guts to have dummy cards and use it like this.

For a normal cash withdraw transaction person need at least one minute and this person has used 6 cards in 3 minutes.

So its a case of bank negligence and data sharing racket as i am not alone who has faced this and got this kind of reply.

I hade made complaint regarding the same on 6th of November at 2.15 pm after 45 minutes of this incidence as i had spent almost 30 minutes in calling RBL customer care to block my card. I visited the RBL branch at 4 pm and met your staff shown her the card and she made a call to customer care service and convinced me to file dispute online.

I will not pay any amount but will highlight your banks inability in catching the dummy card makers and your back office data sharing mafias.

Attached are the list what i have got from you people which is only a transaction settlement copies.

View replies

T

Tulshiram Khetri

from Morjim, Goa

Nov 9, 2017

I had applied for credit card & got reference number but I m tracking on site not any response from site this is very bad service

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560086

Website: the rude n misbehave on the call

A person called from rbl bank saying your card has been approved and started asking details about other banks like sa and salary account and register mobile number i asked him y. He stared telling your card has been canceled for 2 years and talking rudely his number [protected]
Kindly give a reason why clients should not ask question if asked y so rudely to answer.
My contact number [protected]
I am waiting for the reason for the above

RBL Bank customer support has been notified about the posted complaint.

View replies

S

Shivv Kumar

from Hyderabad, Telangana

Nov 9, 2017

Dear sir/mam..

This is inform you I got information when applying annual fee is 499rs I need only 499rs annual fee card and cancel insurance plan also are block my credit card.

So please check and update same as per card

Reference no #CC6H158HAT

THANKS & REGARDS
SHIV SHANKAR
[protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi am using a rbl card since last 1.5years. But frequently last few months every time unsettled amount has been charged in statement. So i hummble request to you pls reimburse last 3 months unsettled amount. Otherwise i quit the rblcard service. And never suggest to anyone for rblcard.
Regards
Rashmi rajput
Credit card 5243xxxxxxxx6140
Contact [protected]
Email [protected]@gmail

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110003

Sir i have a credit card of rbl bank ending with *2070. I request them to cancell my card permanently but still they did not do. I call so many times but no body is listening. While calling they told me wait for a three working days. Almost 15 working days over but no body call me or confirm me. Due to this cibil score is not updated. Mark one of the worst bank.

RBL Bank customer support has been notified about the posted complaint.

Nov 01, 2017

AmarRbl's response Vodafone Network Issue

View replies

A

AmarRbl

from Mumbai, Maharashtra

Nov 6, 2017

We have opened a New Branch in Saltlake Sector V and facing huge network issue.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

I yogender yadav mobile no. [protected] have a rbl bank credit card. I called
So many times on customer care no. But after a long process the call put on
Hold for a long period. I want to know about my credit card detail. How a preferred private bank can do such kind of ignorance to customer. Please call
Me back asap. I want to know my first transaction reward points for 4000 points and want to redeem. My statement shows only 257 points. Where are my 4000 points. I could not received statement on mail or hard copy. Please resolve above said problem asap.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recently i have applied for movies and more credit card, but unfortunately it got declined without proper intimation (Process took almost 1 month) i called rbl customer care but unable to reach them due to the non availability of the speak to customer care officer in ivr options.

Even they are not even responding to the mails, so i can conclude the response from customer care is the worst

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400093

I take loan on credit card of RBL bank in Apr.17. Now I paid Rs. 38, 000/- to close the loan. I inform to bank that I paid the loan amount. So bank has confirmed on mail that I have paid extra Rs.4570/- and bank will refund in 3 working day. Now 2 weeks has completed but still i have not received my refund amount. I send reminders to bank but no one is responding. Request you to help me to get my refund amount..

RBL Bank customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Despite of informing to close my credit card, my credit card is not closed by bank, i have informed them to close card on 29.09.17, i have been following up to get it close, but their answer is its under review, and as per their process they have to close the request within 3 working days, and now its over 32 days not closed my card, one more thing there is no payment due from my end.

RBL Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines