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RBL Bank Complaints & Reviews

www.rblbank.com
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Updated: Aug 2, 2025
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Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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RBL Bank reviews & complaints page 110

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V
Vishnu Kiran KB
from Bengaluru, Karnataka
Nov 6, 2017
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Address: 560086
Website: the rude n misbehave on the call

A person called from rbl bank saying your card has been approved and started asking details about other banks like sa and salary account and register mobile number i asked him y. He stared telling your card has been canceled for 2 years and talking rudely his number [protected]
Kindly give a reason why clients should not ask question if asked y so rudely to answer.
My contact number [protected]
I am waiting for the reason for the above
RBL Bank customer support has been notified about the posted complaint.
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Dear sir/mam..

This is inform you I got information when applying annual fee is 499rs I need only 499rs annual fee card and cancel insurance plan also are block my credit card.

So please check and update same as per card

Reference no #CC6H158HAT

THANKS & REGARDS
SHIV SHANKAR
[protected]
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    J
    Jampi
    from Delhi, Delhi
    Nov 4, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Hi am using a rbl card since last 1.5years. But frequently last few months every time unsettled amount has been charged in statement. So i hummble request to you pls reimburse last 3 months unsettled amount. Otherwise i quit the rblcard service. And never suggest to anyone for rblcard.
    Regards
    Rashmi rajput
    Credit card 5243xxxxxxxx6140
    Contact [protected]
    Email [protected]@gmail
    RBL Bank customer support has been notified about the posted complaint.
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      S
      S kant kumar
      from Kolkata, West Bengal
      Nov 3, 2017
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      cancellation process working limit crossed

      Address: New Delhi, Delhi, 110003

      Sir i have a credit card of rbl bank ending with *2070. I request them to cancell my card permanently but still they did not do. I call so many times but no body is listening. While calling they told me wait for a three working days. Almost 15 working days over but no body call me or confirm me. Due to this cibil score is not updated. Mark one of the worst bank....
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      Y
      YADAV_1965
      from New Delhi, Delhi
      Nov 3, 2017
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      Address: New Delhi, Delhi, 110059

      I yogender yadav mobile no. [protected] have a rbl bank credit card. I called
      So many times on customer care no. But after a long process the call put on
      Hold for a long period. I want to know about my credit card detail. How a preferred private bank can do such kind of ignorance to customer. Please call
      Me back asap. I want to know my first transaction reward points for 4000 points and want to redeem. My statement shows only 257 points. Where are my 4000 points. I could not received statement on mail or hard copy. Please resolve above said problem asap.
      RBL Bank customer support has been notified about the posted complaint.
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        A
        Abhinandan Kottur
        from Bengaluru, Karnataka
        Nov 3, 2017
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        Recently i have applied for movies and more credit card, but unfortunately it got declined without proper intimation (Process took almost 1 month) i called rbl customer care but unable to reach them due to the non availability of the speak to customer care officer in ivr options.

        Even they are not even responding to the mails, so i can conclude the response from customer care is the worst
        RBL Bank customer support has been notified about the posted complaint.
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          D
          Dkarekar
          from Mumbai, Maharashtra
          Nov 2, 2017
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          Address: Mumbai City, Maharashtra, 400093

          I take loan on credit card of RBL bank in Apr.17. Now I paid Rs. 38, 000/- to close the loan. I inform to bank that I paid the loan amount. So bank has confirmed on mail that I have paid extra Rs.4570/- and bank will refund in 3 working day. Now 2 weeks has completed but still i have not received my refund amount. I send reminders to bank but no one is responding. Request you to help me to get my refund amount..
          RBL Bank customer support has been notified about the posted complaint.
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            V
            VJadhav
            from Mumbai, Maharashtra
            Nov 2, 2017
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            Despite of informing to close my credit card, my credit card is not closed by bank, i have informed them to close card on 29.09.17, i have been following up to get it close, but their answer is its under review, and as per their process they have to close the request within 3 working days, and now its over 32 days not closed my card, one more thing there is no payment due from my end.
            RBL Bank customer support has been notified about the posted complaint.
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              L
              lakshmansingh
              from Hyderabad, Telangana
              Nov 2, 2017
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              unable to login to my credit card account

              Address: 500016
              Website: RBL

              Dear team,

              Recently there were changes with your website pattern and the entire login process. I was recommended to sign up and register as per the new procedure.

              As a process, i was suppose to enter my card number to initiate the registration, however when i entered it showed up an error stating "invalid".
              Not sure how to proceed further, there was a hint given basis which i understood that i need to...
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              S
              Surendra Kumar Rout
              from Chennai, Tamil Nadu
              Nov 2, 2017
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              Address: 560037

              When i applied rbl credit card, rbl customer care people said it is free. The after the time of approval that girl said it is chargeable from 2nd year. But when i got the card and i read the details found it is chargeable. After that i mailed them with this mail id ([protected]@rblbank.com) several times, i did not get any resoponse. So i tried to contact the customer care but counld not able to. No idea what to do now.

              Name - surendra rout
              Phone - [protected]
              RBL Bank customer support has been notified about the posted complaint.
              Nov 02, 2017
              Updated by Surendra Kumar Rout               Applying RBL card was a bad decision..
              Nov 07, 2017
              Updated by Surendra Kumar Rout               My Issue is not yet resolved. RBL customer support is not responding properly. I guess they are waiting for the month completion so that they can charge me for the card.

              I just want to cancel it. They falsely committed me
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                K
                kannu bhandari
                from Noida, Uttar Pradesh
                Nov 1, 2017
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                Address: 122011

                Dear manager i name is kundan singh and i am one of your credit card holder mean rbl credit card holder i have a lot of complains
                01-customer care service too much worse they people are take too much time to receive calls
                02-my reward points adjust without any intimation.
                03-and unnecessary i got a call from recovery department for the bill dues when the due date not close and they people behave like wild not good.
                04 and your mobile app to slow i dont know why i have never seen before like this, its seem to be postmaster, when india moving digital platform...

                And i know you people dont care about my complain...

                Your bank are worse you credit card are also worse

                Very poor and dirty service...
                +1 photos
                RBL Bank customer support has been notified about the posted complaint.
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                  C
                  choudhary1267
                  from Dindigul, Tamil Nadu
                  Nov 1, 2017
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                  Address: Faridabad, Haryana, 121002

                  This is the worst bank card i have ever used, their representative called me for new card and promise me for the limit of minimum 2 lac but it was just 38000.
                  It was my card to card application. I am using hdfc and sbi credit card having limit 75000 and 65000 both. Now i want to close account but unable to contact customer care or any other to close this account.

                  Now i want to close my card account.
                  RBL Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance.
                  Reply
                  Close my card account.I don't want any of service of this bank.

                  Name - Gopal
                  Email - [protected]@gmail.com
                  Contact - [protected]
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                    A
                    anuj_nimi
                    from Hyderabad, Telangana
                    Oct 30, 2017
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                    One supercard issued in my name without my permission, I called after that to customer care & told for closure. team accepted to close that. even though it was dispatched to my home but refused to received the card. again message received from my company courier desk that one RBL bank supercard is waiting at our desk, please collect. now this is too much. please don't try to measure my pessense. kindly close this card as I not ordered for this.
                    RBL Bank customer support has been notified about the posted complaint.
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                      S
                      Sandeep Raheria
                      from Bengaluru, Karnataka
                      Oct 30, 2017
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                      Address: Mumbai City, Maharashtra

                      Hi i am sandeep i applied to credit line with moneytap app few months back. They gave me limit of 35k and charged me rs600 for one time setup fee. After few months when i tried to use the app. It stopped working. So i raised complaint with app customer service team, which you can only contact via email and they are slow as snail in responding and they are useless and they cannot help you as they are only interested in 1 time set up fee. Post that they don't care about the customer and will tell you to contact rbl bank directly.. What a shot app.. Never ever use this app these guys are ripoff
                      Regards
                      Sandeep
                      RBL Bank customer support has been notified about the posted complaint.
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                        B
                        Basha1985
                        from Chennai, Tamil Nadu
                        Oct 30, 2017
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                        Address: 600100
                        Website: RBL Credit Card

                        Hi i had applied rbl bank credit card one month back and i got a message for application received confirmation... But till no information... Regarding status... Then i had checked in rbl bank credit card status portal.. And the status showed... Credit card status in reject ops... What is the meaning for this... My credit card application no # cceu00e07d
                        RBL Bank customer support has been notified about the posted complaint.
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                        Transaction number 45892369
                        Date[protected]
                        Amount 2000

                        This transaction does not have a refrence in my statement I so I think could u gust clarify me for what this is

                        I guess I have not done i
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                          V
                          Vineeth AM
                          from Bengaluru, Karnataka
                          Oct 24, 2017
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                          Address: 560043
                          Website: www.rblbank.com

                          Hello sir,
                          It was my biggest mistake by choosing rbl credit card. They are charging false amounts in the statement which i have never used. As per statement, the amount is coming 9000, they asking me to pay 18500. They are simply adding some amount and saying that its done by customer. I am using citi bank and hdfc bank credit cards, i have never faced it with any other banks. There is no point in calling customer support number also. Such a pathetic customer support i have never seen anywhere. Guys never ever choose rbl bank. You will regret.
                          RBL Bank customer support has been notified about the posted complaint.
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                            B
                            biplab9923
                            from Ingraj Bazar, West Bengal
                            Oct 23, 2017
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                            Address: 741235

                            Today i use rbl atm. Account debited but cash not disbursed. Rs 1500 withdrawn from a/c xx 5818 on 23/10/17 at rab atm rb236001. Txn#[protected]. I used a sbi atm card. Please return the debited amount. Atm disposed the slip but not the cash. It is very disappointing that bank debited amount. Please help me to resolve this issue as soon as possible.
                            RBL Bank customer support has been notified about the posted complaint.
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                            Please let me know me card application's status. I applied for more than a month ago and I haven't received my card yet.. your guys told me its a 1 week processor and now you guys are taking so much time.. please me card Application number is #CCD4HZHUOD
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                              J
                              Jeet Narayan Tiwari
                              from Mumbai, Maharashtra
                              Oct 23, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                              I am one of the customer of rbl, greater noida. I was offered the credit card with an offer of zero fees (Charge) payment for 1 year, following which i took the card. My card no. Is xxxx xxxx xxxx 4872. However now after the card is issued, i was asked to pay rs. 2000 (With tax) as the joining fees. After speaking to your representative and explaining him the above, he promised to wave off the above amount and resend the statement which i would clear and surrender the card.
                              Rbl bank is not acting on this and i am receiving threatening calls on behalf of rbl bank to pay dues with interest.
                              My mail id : jeet. [protected]@gmail.com
                              Mobile no. : [protected]

                              Best regards
                              Jeet narayan tiwari
                              RBL Bank customer support has been notified about the posted complaint.
                              View replies
                              I got issued the card and was promised that no yearly fee would be applicable as soon as i received the card i received the bill of 3000 plus rupees for annual fee. these people are defaming baja finserve and themselves even before getting famous by doing these kind of frauds.
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                              Wts the f...? Am want talk with rbl customer excituve, bt that toll free number wrought I called rbl, every time say your date of birth is wrong plz I want change my dob n I want my CIF nember also plz help me...,
                              Reply
                              My name is saravanakumar.p my card no [protected] ...i use payzapp 23000..is not reversable to my account ..payz app said declined amount ..stil amount reversed 2 creditcard account and super card also now not activate ..plz solve the problem soon.. my mob no is [protected]
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                                D
                                dhiraj gurjar
                                from Delhi, Delhi
                                Oct 23, 2017
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                                Address: New Delhi, Delhi, 110065

                                I have been applied for credit card in your bank and my card have been dispatched in card no. 5243xxxxxxxx3920 namel dhiraj kaluram having mobile no. [protected] email id [protected]@gmail.com but this card not received till date due to your side but today i received a bill of amount 2360.
                                It is therefore requested that please send my credit card first and waiver of my bill as soon as possible.

                                Regard
                                Dhiraj
                                [protected]
                                [protected]
                                RBL Bank customer support has been notified about the posted complaint.
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                                  M
                                  mahammad h jafar Hussain
                                  from Hyderabad, Telangana
                                  Oct 21, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500072

                                  When an executive called me and offered the rbl bank credit card he gave me false information like
                                  1. Any transaction which i do using rbl cc can be converted to emi with zero interest rates
                                  2. I can withdraw cash from any of the atm using rbl cc and no charges will be applied.
                                  But all these are improper information as there are charges applied for emi and cash limit also like all banks credit cards.
                                  Please don't go with rbl bank cc. All is fake information.
                                  RBL Bank customer support has been notified about the posted complaint.
                                  View replies
                                  I agree and cancelled the card immediately, this is a fake bank.
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                                    S
                                    Sujit Chawla
                                    from Mumbai, Maharashtra
                                    Oct 21, 2017
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                                    Address: 382430
                                    Website: [email protected]

                                    Dear sir/mam
                                    I have not yet received my credit card and you sent the statement to me. If i do not get the card now, then tell me how i pay the bill so when received my credit card after pay my credit card bill. And how many times i phoned you, but there was no answer. If i did not get my card in a hurry then i would get my card canceled and i will not even pay a rs.
                                    Kindly find the attachment.

                                    Application number is #cckjt894t9

                                    Regards

                                    Sujit khatik
                                    [protected]
                                    +3 photos
                                    RBL Bank customer support has been notified about the posted complaint.
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