Claimed

RBL Bank Complaints & Reviews

1
Last updated May 4, 2024
Complaints 2407
Resolved
118
Unresolved
2289
Quick Links
Statistics
Share
Contacts

File a complaint to RBL Bank

Having problems with RBL Bank?

File a complaint and get it resolved by RBL Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
RBL Bank
Customer Service Contacts

RBL Bank Phone Numbers

Toll free
1800 123 8040
303
227
1800 121 9050
245
261
Phone
+91 22 4302 0600
118
75
+91 22 6115 6300
54
37
+91 23 1265 0981
30
28

View more phone numbers

Fax
+91 23 1265 7386
+91 22 4302 0520

RBL Bank Website

RBL Bank Head Office Address

Mahavir, Shri Shahu Market Yard
Kolhapur
Kolhapur District
Maharashtra
India
416005

RBL Bank reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dkarekar
from Mumbai, Maharashtra
Report
Copy

refund from bank

Address:Mumbai City, Maharashtra, 400093

I take loan on credit card of RBL bank in Apr.17. Now I paid Rs. 38, 000/- to close the loan. I inform to bank that I paid the loan amount. So bank has confirmed on mail that I have paid extra Rs.4570/- and bank will refund in 3 working day. Now 2 weeks has completed but still i have not received my refund amount. I send reminders to bank but no one is responding. Request you to help me to get my refund amount.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
VJadhav
from Mumbai, Maharashtra
Report
Copy

rbl platinum credit card not closed

Despite of informing to close my credit card, my credit card is not closed by bank, i have informed them to close card on 29.09.17, i have been following up to get it close, but their answer is its under review, and as per their process they have to close the request within 3 working days, and now its over 32 days not closed my card, one more thing there is no payment due from my end....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshmansingh
from Hyderabad, Telangana
Report
Copy

unable to login to my credit card account

Address:500016
Website:RBL

Dear team,

Recently there were changes with your website pattern and the entire login process. I was recommended to sign up and register as per the new procedure.

As a process, i was suppose to enter my card number to initiate the registration, however when i entered it showed up an error stating "invalid".
Not sure how to proceed further, there was a hint given basis which i understood that i need to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surendra Kumar Rout
from Chennai, Tamil Nadu
Report
Copy

regarding credit card charges

Address:560037

When i applied rbl credit card, rbl customer care people said it is free. The after the time of approval that girl said it is chargeable from 2nd year. But when i got the card and i read the details found it is chargeable. After that i mailed them with this mail id ([protected]@rblbank.com) several times, i did not get any resoponse. So i tried to contact the customer care but counld not able to. No idea what to do now.

Name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kannu bhandari
from Noida, Uttar Pradesh
Report
Copy

credit card service and customer care and rewards points and collections agents

Address:122011

Dear manager i name is kundan singh and i am one of your credit card holder mean rbl credit card holder i have a lot of complains
01-customer care service too much worse they people are take too much time to receive calls
02-my reward points adjust without any intimation.
03-and unnecessary i got a call from recovery department for the bill dues when the due date not close and they people behave like wild not good.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
choudhary1267
from Dindigul, Tamil Nadu
Report
Copy

want to close account

Address:Faridabad, Haryana, 121002

This is the worst bank card i have ever used, their representative called me for new card and promise me for the limit of minimum 2 lac but it was just 38000.
It was my card to card application. I am using hdfc and sbi credit card having limit 75000 and 65000 both. Now i want to close account but unable to contact customer care or any other to close this account.

Now i want to close my card account....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anuj_nimi
from Hyderabad, Telangana
Report
Copy

credit card issued without my permission

One supercard issued in my name without my permission, I called after that to customer care & told for closure. team accepted to close that. even though it was dispatched to my home but refused to received the card. again message received from my company courier desk that one RBL bank supercard is waiting at our desk, please collect. now this is too much. please don't try to measure my pessense. kindly close this card as I not ordered for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Raheria
from Bengaluru, Karnataka
Report
Copy

disgusting app and a ripoff rbl bank money tap app

Address:Mumbai City, Maharashtra

Hi i am sandeep i applied to credit line with moneytap app few months back. They gave me limit of 35k and charged me rs600 for one time setup fee. After few months when i tried to use the app. It stopped working. So i raised complaint with app customer service team, which you can only contact via email and they are slow as snail in responding and they are useless and they cannot help you as they are only interested in 1 time set up fee. Post...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basha1985
from Chennai, Tamil Nadu
Report
Copy

no status of my credit card approval

Address:600100
Website:RBL Credit Card

Hi i had applied rbl bank credit card one month back and i got a message for application received confirmation... But till no information... Regarding status... Then i had checked in rbl bank credit card status portal.. And the status showed... Credit card status in reject ops... What is the meaning for this... My credit card application no # cceu00e07d...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vineeth AM
from Bengaluru, Karnataka
Report
Copy

rbl credit card false statements

Address:560043
Website:www.rblbank.com

Hello sir,
It was my biggest mistake by choosing rbl credit card. They are charging false amounts in the statement which i have never used. As per statement, the amount is coming 9000, they asking me to pay 18500. They are simply adding some amount and saying that its done by customer. I am using citi bank and hdfc bank credit cards, i have never faced it with any other banks. There is no point in calling customer support number also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biplab9923
from Ingraj Bazar, West Bengal
Report
Copy

account debited but cash not disbursed from atm

Address:741235

Today i use rbl atm. Account debited but cash not disbursed. Rs 1500 withdrawn from a/c xx 5818 on 23/10/17 at rab atm rb236001. Txn#[protected]. I used a sbi atm card. Please return the debited amount. Atm disposed the slip but not the cash. It is very disappointing that bank debited amount. Please help me to resolve this issue as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeet Narayan Tiwari
from Mumbai, Maharashtra
Report
Copy

illegal joining fee by rbl bank by false commitment

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

I am one of the customer of rbl, greater noida. I was offered the credit card with an offer of zero fees (Charge) payment for 1 year, following which i took the card. My card no. Is xxxx xxxx xxxx 4872. However now after the card is issued, i was asked to pay rs. 2000 (With tax) as the joining fees. After speaking to your representative and explaining him the above, he promised to wave off the above amount and resend the statement which i...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dhiraj gurjar
from Delhi, Delhi
Report
Copy

credit card not received till date

Address:New Delhi, Delhi, 110065

I have been applied for credit card in your bank and my card have been dispatched in card no. 5243xxxxxxxx3920 namel dhiraj kaluram having mobile no. [protected] email id [protected]@gmail.com but this card not received till date due to your side but today i received a bill of amount 2360.
It is therefore requested that please send my credit card first and waiver of my bill as soon as possible.

Regard
Dhirajbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahammad h jafar Hussain
from Hyderabad, Telangana
Report
Copy

fake information provided by rbl credit card sales team

Address:Hyderabad, Andhra Pradesh, 500072

When an executive called me and offered the rbl bank credit card he gave me false information like
1. Any transaction which i do using rbl cc can be converted to emi with zero interest rates
2. I can withdraw cash from any of the atm using rbl cc and no charges will be applied.
But all these are improper information as there are charges applied for emi and cash limit also like all banks credit cards.
Please don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujit Chawla
from Mumbai, Maharashtra
Report
Copy

delivery in credit card delivery

Address:382430
Website:[email protected]

Dear sir/mam
I have not yet received my credit card and you sent the statement to me. If i do not get the card now, then tell me how i pay the bill so when received my credit card after pay my credit card bill. And how many times i phoned you, but there was no answer. If i did not get my card in a hurry then i would get my card canceled and i will not even pay a rs.
Kindly find the attachment.

Application number...
+3 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:Gurgaon, Haryana, 122001
Website:cards.rblbank.com

I closed my rbl credit card last year on 29/03/2016 by making my final payment of inr 61, 000.00 but after an year they sent mr sms of yearly charge & after that i called customer care where i was told it was by mistake but now its second month they are sending me sms with interest cahrged on it foe past two months.

I destroyed my card & asked to block it then how can they torture me with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
GRVjain2112
from Jaipur, Rajasthan
Report
Copy

credit card cancellation and false commitment

Address:Jaipur, Rajasthan, 302011

I am gaurav jain and on 25th sep i received rbl credit card on the same day after reading all document i was blocked my credit card of rbl and not used till and i was mailed to rblcardservice for card return and from 25th sep to till date i was mailed 3 times and more than 10 times i was contact customer care. But rbl people not respond. On the name of service rbl is world worst bank. On 15th oct i again call customer call they people told...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
Address:560003

My name is azhar khan from bangalore
I had taken money from money tab app via rbl bank, while taken the loan they said no pre-closure fees and now when i cleared my amount which was taken they have charged pre-closure fees.
I am being calling rbl customer care from past 2 months and still they are yet to resolve my query, when ever i call they say our supervisor will call and till date no one has called me.
They are charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay chorasiya
from Delhi, Delhi
Report
Copy

fraud health insurance card and amount deducted

Address:Mumbai City, Maharashtra, 201301

I complaint regarding health insurance card issue many times within 4 months. The customer care always tell me wait for next week time for query pending and delay. Many times i mailed on complaint email but there was also no one response to bank. The care told me that we can't revert your balance and also didn't give me detail of policy. Before four month i applied for the health card behalf of rbl credit card department. But till now care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar Bhujbal
from Mumbai, Maharashtra
Report
Copy

unauthorized credit card charges

Address:Raigad, Maharashtra, 410206

Dear sir/madam,

I have not opted for any credit card. Still i got following sms.
"greetings from rbl bank your account details as on" 10/15/2017 01:37 pm "- credit limit: rs" 50000 ", balance outstanding rs" 1178.82 ", available credit limit rs" 48821.18 ", last statement date"[protected] ", min payment due rs" 379.82 ", total amount due rs" 1178.82 ", payment due date"[protected] ", last payment date" ", last payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy