RBL Bank Complaints & Reviews

Hi,

My credit card was not delivered. As per your mail on 11th september stating "will be delivered in 7 working days".
1. May i know the reason, why it got delayed.
2. No response from your onshore/offshore team.
3. Lacking customer service & communication.
4. Communication not satisfactory.
5. Time consuming is too much.

Check : my credit card application number : [protected] and respond with immediate effect.

As i received below message on 15 september regarding credit card payment. But i didnt made any payment and i didn't receive any otp for verification.

Your rbl bank credit card account xxxx-5773 bill of rs. 2360.00 with due date[protected] has been sent & will reach you in next 7 days.

So, kindly refund the amount otherwise i have to mail to the rbi regarding this. Already send a mail few days back.

I am using credit card of your it's by mistake deactivated for use while using your mobile app since i trying to activate same but i wouldn't able to find activation link in mobile app. I also mailed you regarding that but didn't get any resulation till now.

My registred mobile no is [protected]
Anurag singh jadon kindly arrange call back or i hotlist that card.

Dear all,

Without using of newly received credit card from rbl bank before couple of days, statement generate to pay rs 3538.82. Is it possible if the credit card is not used then how the said amount is generated.

Bank incomes by foolish the customer in this way

If i have not used the card at all. Then why i will pay the said amount

Please let me know how the problem is to resolve?

An amount of rs 14380 was debited from my credit card ([protected]) on june 12, 2017 on account of an online purchase.
Since i cancelled that purchase the exact amount of money has been reverted to my credit card momentarily.
On the following month the statement shows an emi break up of the said amount i. E 14380/-, (1366/12 months) which is preposterous since the amount has not been spent from my end. So why the emi?
I called executives numerous times but not only they did not solve my problem but furthermore asked for an additional 3% of charge on rs 14380/- in order to initiate a pre-closure process.
Meanwhile for consecutively 2 months i have paid the emi amount of rs 1366/- on the amount already restored back to the credit card on june 12, 2017
The executives all along said the senior departmental heads are denying this.
I request immediate stoppage to the emis and further plead you to refund me with the emi amounts i have paid.

Dear sir

I have received bajaj rbl credit card last week at my residence. It was a surprise as i have never applied for it.

I have not applied for the credit card and request you to cancel the card and reverse all charges if any.

In case for any clarification pls contact me at below given contact number.

Trust you will resolve the issue not required to escalate further.

Thanking you

Venkatraman other
[protected]

On the 6th of september i used my rbl credit card to pay a bill of rs.1560/- at e-seva.
due to power interruption in the e-seva the transaction was not completed.but still the amount was deducted from my account.upon enuiry i was informed that the bill was still not paid. it has been more than a week now...please resolve my issue as soon as possible...
thanks.
my card no:[protected]

One of the Fraud banking RBL Bank. My Card rewards points debits without any intimation. Please see attached document for it.
As i already told worst Customer care executives in this bank. They also wants to try manipulate customers. As today call, One of the executive named anam transferred my call from banking system to credit card department but same there call not go through any executive. I am completely disappointed with RBL Bank. Never suggest to anyone for taking card from RBL.

Is the proper way of dealing customers?

My card number [protected] Puneet parashar
My concern is as per last statement i have not make the payment as per the due amount i think have made short amount of 6 to 7 thousand so this is the first time i have delayed on my payment, I never ever delayed on my payments. As per customer gesture please reverse my charges and in future this thing wont happen from my side.

I am a pension account holder of sbi - kathriguppe, bangalore and my account no. Is [protected]. On 22.06.2017 i swiped my debit card in a rbl pos [ lakshmi enterprises] for flight ticket booking for rs 11835/-. The transaction/ card was "declined". Chargeslip was not printed as the transaction has not happend or declined. To my surprise my account in sbi on 22.06.2017 was debited with rs. 11835/- (Ref: othpos002839). The beneficiary's account has not been credited. The beneficiery confirmed that he has not received the money.
It has already taken more than 85 days still the concerned partys washing their hands by sending e mails to their higher authorities and the reply is "the matter has been taken and will be resolved in 46 days", but there is no logical end. The matter was referred to banking ombudsman by the sbi

* ticket no: po[protected][protect]) 27/06/2017 12:49:00 pm
* amount: rs. 11835/-
* atm id: txn no: ra[protected] / 11232300/001 (Rejected status)
* atm card number: [protected]-413
Please refund my money rs. 11835/- to my account.

Dear sir
I akash working for your credit card from last two years and here is your one of the banker mr deepak arora in new delhi south west zone he today done worst thing with us and he doing misbehave with us he abuse us he destroy our office badly and do misbehave with our colliges this is the way you bankers doing with the guys they said you are not authorised channel or in second way i am not doing work directly to you i do work for one of your authorised channel and if he dont want my work he can also simply said to me that please leave us we dont your work. He said to my team girls you all are lowers class guy abuse to our girls with boys that what your banker said to our guys.. I do work for your cards from last two years and he in that time he abused me many times without any reason without any reason he called me # who gave him a permission for all that words for all things and today he came to my cabin with your team andd he called me again you # and try to slap me abused me who gave him a permsion for all that guys when last time he come to my office and ask for 50000 ruppes as a bribe not only that he said if you wamt to continue with us you have to pay first to me other wise i will show you what i am.. I am not doing any thing wrong with any guys i dont do any fraud so how can he claim me how can he called me # fraudy without any proof.. He misbehave with my team girls too guys plz make strict action against him asap otherwise me and my team going to upper level and make a fir against your team mate mr deepak arora for all this misbehave and things what he did with us guys it directly hurts the humanity without any reason he how can blame and abused any one how can.
Guys plz make a strict action against him asap otherwise my one more complaint can disgrade your banking network and your bank too and i dont want to make this kind of things...
There is one photo of your banker too

Regards
Akash chauhan

I have tried so many times for redemption of my rbl credit card but its not happening.
I have tried to call costumer care executive two to three times, but they also every time holding my call and keep on doing the same.
But no one is solve my issue till today
I have given all the details to them\
I have reward points in my account and in vouchers by which i can shop for this festive season.
Hope you understand my situation.
And try to rectify as soon as possible, as festivals are near.
Having so many reward points but no use for me.
This is irritating me a lot. So i once again request you for the issue. Thanking you.

I had a talk with someone she talked to me and threatened she continuously calls my son at his office and threatens with abusive language through board line and narrates complete to its staff also.
I requested not to harrassment as I have taken loan and you cannot say to third party as per rules but she also threatening me her boss name is Vaishali and phone is from this number [protected]

Kindly take my complaint and do action .

Hi,

I was applied for credit card. The was dispathch the card but due to unavailableity of i was not received theat. When i received masage confirmation from rbl bank that they received back my credit card 4 days before. 3 days before i was registerd the complete with custmare care. But now they dont have any informoration about the card. 20 min i am hold.

Your credit card collection executive don't have manner how to talk with any one... And giving all wrong information to my family. Instead giving them warning to not to call my any family members they always call them

... I regular pay them my money... They give all fake and false information to my family members i am not going to tolerate this i m putting this matter in media... Rbl credit are making people fool
Executive name is farah she is under samir sheikh and shinde

Shinde always threaten me to send executive to office and home and bagg for my dues

I want immediately action on this

This happening from last 8 month now enough is enough

I got a call from rbl bank for new credit card on behalf of my existing sbi card. My application number is #ccgn59ea48. I gave them all required documents a month ago. But they didn't process my application and didn't contact me either. When i contacted them and ask about the status of my application, they said it is in process. After that i applied for standard chartered bank credit credit card and i received it with in a week.

Dear sir,
I have so many mail against rbl credit card department but body will response about my complaint of below charges. For last 3- aug-2017, but no one clear this issue.

1. Card annual fee... (Before 1 year charged)
2. Over due charges... (Without over limit)
3. Interest charges + tax... (Mistake in your hand & why charged beared by customer)

I have already complaint for all this mater in you customer care, but no one can gives solution on this. I cannot pay any extra charges (Rs: 9865.40)

Respected sir/madam,

Rbl was issued me a new credit card at the date of[protected]. I make payment in first month around 10500 rs and earn 8000 rewards points. But after that i don't make any transaction on this card because i swipe my card at petrol pumps and others place all time transaction fails so i use my other cards.

Before some time i was try to contact rbl cc no but not able to talk or contact rbl executive due to late sending otp, call was disconnected.

Now i want my rbl card annual fee reimburse to in my account and blocked this card for ever, i don't want to use this type of bank's account or credit card. Today 10-sep-17 i was check my cibil after that i am surprised that my card is blocked. I never and ever want this types of service providers in my financial activities. Pls give me a judgement and secure my cibil for future.

Thank you.
Mohit nagar
10-sep-2017

Dear sir i have apply rbl credit card jan month 2017 and my pre approve credit card application ref no #ccv8npd902 all verification done but after 15 day decline but card approval done card approve all phone and physical verification done after all subject 15 days results decline we want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection i again checked it shows as follows "application reference number #ccv8npd902, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl bank. M. No [protected] chandigarh

Please note that i applied for rbl credit card provided all the documental details and i had one credit card of hdfc i didnot provide its details yet still they are saying your application has been rejected. On what background they are rejecting my apllication no proper reason of rejection.
Rbl bank should give us reason or else we also file complaint in rbi. We want reason for rejection as it will hit my cibil. My cibil was all clear.
If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
Regards shraddha [protected] please suggest me what is next process. And where exactly my application got declined. Hoping positive response