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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 19

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M
May197
Aug 2, 2021
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I have done a RBL credit card bill payment on 31/07/2021, which is done through net banking bill desk RBL myapp and money got deducted from my account of 7848.21/- which is not reflecting the RBL credit card still, i am so much worried in these pandemic we are jobless and payment due charges we cant afford at this time, kindly look in to this matter i will attach the screen shot of my payment from ICICI
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    Tahiruddin shaikh
    Aug 2, 2021
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    Address: Vadodara

    Hello there, this is Tahiruddin Shaikh from vadodara. I recently recieved rbl super card on 21st of july2021. And still haven't used it, today while checking the benefits and offers on rbl app i was shocked to see an unauthorized transaction made on 26th july2021 which is totally out of my concern. I was not even asked about any insurance and even i am not interested to have any insurance. This transaction of Rs 15000 and Rs 720 is not done by me, and hence i am not even gonna pay any such amount. I even tried many a times to speak to customer support line but there was no option to speak to customer care executive. I have even wrote to rbl cards care support via email And now i need your assistance to proceed further to cancel this insurance. .
    +1 photos
    RBL Bank customer support has been notified about the posted complaint.
    Aug 02, 2021
    Updated by Tahiruddin shaikh
    Email : [protected]@gmail.com
    Number : [protected]
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      S
      sumedh shinde
      Jul 30, 2021
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      Hi
      my name is sumedh shinde . im new user of RBL credit card. when i login into to RBL app they show me 15000rs deducted from my credit card for R-shield insurance policy for which i do not approve and opted out. so please cancel this insurance policy immediately.
      My email id:- [protected]@gmail.com
      RBL Bank customer support has been notified about the posted complaint.
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        C
        CoRONa GaMINg
        Jul 28, 2021
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        Address: Ramnad

        Iam not activated r shield insurance but it's activated automatically so pls cancel my insurance and pls refund my amount
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          P
          pradeepshrivastava
          Jul 27, 2021
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          Address: bhopal

          R shield insurance premium 720 DEBITED in my card i havenot taken this policy kindly cancel it and refund my amount

          my card no 5243XXXXXXXX0080 pradeep shrivastava
          RBL Bank customer support has been notified about the posted complaint.
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            F
            Fuiiooigfffffggyyyyy
            Jul 27, 2021
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            Address: India

            For the update and the same to Urdu Gajal you when I'm done I will have to get back to y
            RBL Bank customer support has been notified about the posted complaint.
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              H
              Hemanth755
              Jul 27, 2021
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              Address: 15-17/20/2, venkatadri nagar,mirjalguda,malkajgiri, Back side of pavan motors

              I have been receiving calls from the bank and bank personal are using abusive, foul language and are threatening me if I did not do credit card payment. I requested for some more time but bank persons used abusive and foul language.
              RBL Bank customer support has been notified about the posted complaint.
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                B
                bobby.
                Jul 27, 2021
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                Address: mayur polydyeing p.ltd. 1720 bhairav compound parol road shelar

                RBL Bank — Cancellation of r shield premium Insurance
                Plzz cancel my R Shield insurance
                INSURANCE CANCELLATION
                R SHIELD INSURANCE CANCELLATION
                I am girish bitla i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
                RBL Bank customer support has been notified about the posted complaint.
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                  S
                  Sagar Nagale
                  Jul 26, 2021
                  Resolved
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                  Resolved

                  Address: 244/1 shivnagar deahmukhwadi hatkeahwar Ahmadabad

                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  +1 photos
                  Aug 3, 2021
                  Complaint marked as Resolved 
                  My email ID _ [email protected] Mo.. 9998113334
                  RBL Bank customer support has been notified about the posted complaint.
                  Jul 28, 2021
                  Updated by Sagar Nagale
                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  Cancellation of r shield premium Insurance

                  Jul 28, 2021
                  Updated by Sagar Nagale
                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  Cancellation of r shield premium Insurance

                  Jul 29, 2021
                  Updated by Sagar Nagale
                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  Cancellation of r shield premium Insurance
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                  Jul 27, 2021
                  Complaint Status
                  RBL Bank customer support has been notified about the posted complaint.
                  Jul 28, 2021
                  Updated by Sagar Nagale
                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  Cancellation of r shield premium Insurance

                  Jul 28, 2021
                  Updated by Sagar Nagale
                  Plzz Cancel my R Shield Insurance
                  INSURANCE CANCELLATION
                  R SHIELD INSURANCE CANCELLATION
                  I AM SAGAR G NAGALE I HAVE RBL SUPER CREDIT CARD, WITHOUT MY KNOWLEDGE YOU BANK PUT THE SHIELD INSURANCE RS. 4083.83/- ON my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
                  Name - Sagar Gulabrao Nagale
                  Contact no - +91 [protected]
                  Cancellation of r shield premium Insurance
                  Jul 30, 2021
                  Updated by Sagar Nagale
                  Jul 16, 2021 Jul 5, 2021
                  Hi,
                  My name is Sagar g nagale. I am new user of RBL credit card. When i saw the statement of last month, R Shield insurance policy which amount is 4083.86, has been added to it and the amount has been converted to EMI. So please immediately cancel this policy before ...
                  My mail ID: [protected]@gmail.com
                  MO... [protected]

                  Hi, this is Tahiruddin Shaikh from vadodara. I recently recieved my Rbl credit card on 21st july and still haven't used it a single time. Today i was shocked to see an unbilled transaction made on 26th of july2021 without my concern on R-shield insurance. An amount of Rs 15000 has been charged and can be seen in unbilled transaction and i definitely dont need any kind of insurance. Please help me out in this matter as it totally out of my concern. I was not even asked about any insurance and this is what i am dealing with right now. I tried calling on the customer support line but there was no option to speak to customer support. Please cancel the insurance premium and refund the amount deducted from my credit limit.

                  Tahiruddin Shaikh.
                  [protected]@gmail.com
                  Contact no : [protected]

                  Cancellation of r shield premium Insurance - Comment #3870513 - Image #0
                  Sir/Madam
                  This is Priya Agarwal from Bareilly U.P. I recently recieved my Rbl credit card on 29th August and still haven't used it a single time. 28th September i have a call your Customer Executive Karan Sarwan he said no amount will charged for recommended insurance plan i asked many times on call how to pay i that said amount of said R- Shield insurance policy he said no amount its free so thats by i am agree i have recording whole conversation. 29th of Sep Today i received a massage

                  "Hi PRIYA PRIYA AGARWAL! You have spoken with our associate Karan Sarwan for health insurance plan. Your RBL Bank Credit Card will be debited with Rs 15000 towards your R-Shield Insurance. To Opt out, SMS NO7B to 5607011 from registered mobile number."

                  i definitely dont need any kind of insurance. Please help me out in this matter as it totally out of my concern. I was not even asked about any insurance and this is what i am dealing with right now. I tried calling on the customer support line but there was no option to speak to customer support. Please cancel the insurance premium and refund the amount if deducted from my credit limit.

                  Cancellation of r shield premium Insurance - Comment #3901555 - Image #0
                  I need to cancel my R Shield insurance, it’s very bad to do EMI and I need to cancel it my name is mohammad Imran and cancel my R Shield insurance
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                    H
                    Harishma CB
                    Jul 26, 2021
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                    Am writing this letter to inform you about the torturing I am getting from RBL Bank ..I am brought two HP laptops from LULU -connect( Lulu Mall, Ernakulam ) through EMI and every month without fail am paying the EMI . Continuously am getting customer service calls and recently i.e on May 18 2021, without my knowledge they took RS/15, 000 from the Bajaj Finserv Super card and they are asking EMI amount on this .First it was 1387.62 and Now the amount has become RS .3011.27 . When I am enquiring, I understand that they started some insurance policy without my consent . Before May 18 I got a call regarding insurance and the rep asked my nominee details ..But I was not given any consent on this call ..She told me to rethink and told me that they will call me later .After that call, From Lulu Connect One staff called and spoke about the insurance offer and I rejected the offer and they did all the procedures based on my opinion .After getting calls and continuous torching i called RBL customer care and requested to cancel the insurance .REQUSET NO #32144379.After that i got a call from customer care and the person spoke to me threatened me and said that if i cancel i will not get any loans and i will struggle in future ..i said i need to cancel and am not given any verbal consent .. After this incident, getting calls from their service and it's an emotional harassment for me . Please consider this request as a complaint and please help me on this .
                    RBL Bank customer support has been notified about the posted complaint.
                    Jul 26, 2021
                    Updated by Harishma CB
                    Am writing this letter to inform you about the torturing I am getting from RBL Bank ..I am brought two HP laptops from LULU -connect( Lulu Mall, Ernakulam ) through EMI and every month without fail am paying the EMI . Continuously am getting customer service calls and recently i.e on May 18 2021, without my knowledge they took RS/15, 000 from the Bajaj Finserv Super card and they are asking EMI amount on this .First it was 1387.62 and Now the amount has become RS .3011.27 . When I am enquiring, I understand that they started some insurance policy without my consent . Before May 18 I got a call regarding insurance and the rep asked my nominee details ..But I was not given any consent on this call ..She told me to rethink and told me that they will call me later .After that call, From Lulu Connect One staff called and spoke about the insurance offer and I rejected the offer and they did all the procedures based on my opinion .After getting calls and continuous torchering i called RBL customer care and requested to cancel the insurance .REQUSET NO #32144379.After that i got a call from customer care and the person spoke to me threatened me and said that if i cancel i will not get any loans and i will struggle in future ..i said i need to cancel and am not given any verbal consent .. After this incident, getting calls from their service and it's an emotional harassment for me . Please consider this request as a complaint and please help me on this
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                      Nirurules
                      Jul 24, 2021
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                      Dear Sir,
                      This Is Nirmal Kumar From Chennai, I Have Been Using My RBL-bajaj Super card for the Past three years and above, my card limit is 81000, due to some personal monetization problems, I Restructured the card and found that the card credentials converted into rbl loan, I couldn't able to pay the minimum amount as well, so I am requesting you to pls settle my card at which can be payable by three months emi, Pls do call me at [protected] which is the registered mobile number for my card.

                      Thanks & Regards

                      M S Nirmal Kumar
                      RBL Bank customer support has been notified about the posted complaint.
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                        A
                        Aashi Hussain
                        from Ludhiana, Punjab
                        Jul 24, 2021
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                        I received my credit card on 22nd july, 21 around 4 pm. after this i contact to customer care on 23 july, 21 that my e mail id register wrong they said call us after 5 days. but same day Rs.29, 999/- has been debited from my card. they already share my card information to other and same day they said your card is not active then how anyone can use my card. when i made complaint against this but still no response. they accepted that they register my mail id wrong.
                        RBL Bank customer support has been notified about the posted complaint.
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                          G
                          Guffuvc
                          Jul 23, 2021
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                          Address: Kolkata and damdam me to get you anything

                          Iifiifgjdif me to be at work at the moment I am and I will get back when you can please
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                            Guffuvc
                            Jul 23, 2021
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                            Address: Kolkata to uvbiux ctyvmu ynnuy

                            Utjkgdykkst hjkgfk ggkjffj fhxxh and yes I have a lot of work to be at work by myself I have to get a bit more sleep
                            RBL Bank customer support has been notified about the posted complaint.
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                              S
                              Sala Naga sivakumar
                              Jul 22, 2021
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                              You are effected to my new credit card e shield insurance premium for Rs 600-00 on[protected] . you are having any right to effect the above insurance premium without any intimation to me. So cancel my e shield insurance premium with immediate effect.
                              RBL Bank customer support has been notified about the posted complaint.
                              You are effected to my new credit card e shield insurance premium for Rs 600-00 on[protected] . you are having any right to effect the above insurance premium without any intimation to me. So cancel my e shield insurance premium with immediate effect.

                              Cancel e shield insurance premium - Comment #3865002 - Image #0
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                                B
                                BKuu
                                Jul 22, 2021
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                                I am receiving calls from RBL bank credit card recovery department even though I am making a payment every-month and they are using abusing language on call and also calling my office members. Also, talking to them and using abusing language they are filing a complaint to cyber crime. Below are the numbers
                                +[protected]
                                +[protected]

                                Please take care of the issue as soon as possible. As this is an mental harassment as i have been through a lot losing family members bocz of covid and lost job in March 2021.
                                And they are using abusing language.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mahesh Nedhunuri
                                  Jul 22, 2021
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                                  Address: 6-6-915/ashivajinagar karimnagar

                                  Plzz cancel my R Shield insurance
                                  INSURANCE CANCELLATION
                                  R SHIELD INSURANCE CANCELLATION
                                  I am Mahesh nedhunuri i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me [protected]
                                  +1 photos
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                                    Tdigcc
                                    Jul 21, 2021
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                                    Address: Karma Tanr Vidyasagar Subdistrict
                                    Website: Www.google.com

                                    Branch : Janjgir-Champa, chatisgarh (code: 395).

                                    I beg to state that, there are 4 transactions (given below / and find
                                    attached scan copy) have been done of amount Rs 75995 on my above SBI account and it seems that the transaction are done through online. I have never done any online transaction on my account / card.

                                    Please take the needful action and charge back my money as early as
                                    possible. Kindly raise a complain and reply back me the complain id
                                    with the actions you are taking.

                                    Transaction details;

                                    date, transaction descrip
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      Anadi17j
                                      Jul 20, 2021
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                                      Address: Alambagh, Lucknow

                                      Sir/madam
                                      Bina meri jankari k rshield insurance policy RBL Bajaj finenserv super card me charged ki gyi h.. I want to cancel this insurance policy immediate. I am not interested in this rshield insurance policy.
                                      Thanking you
                                      Anadi shukla shukl rbl super card
                                      Mob [protected]
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        Arjun Kalapurackel
                                        Jul 17, 2021
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                                        Address: kalapurackal house, Arpookara east po

                                        Plzz cancel my R Shield insurance

                                        I am Arjun KR I start to use an rbl credit card and I found an insurance EMI on my card statement without my knowledge your bank put the shield insurance on my name and that amount is converted to pay like EMI. I would not submit any form or document to apply for this insurance. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me, my contact email id is, www.[protected]@gmail.com
                                        RBL Bank customer support has been notified about the posted complaint.
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