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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
Complaints 2418
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RBL Bank reviews & complaints page 20

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S
Sala Naga sivakumar
Jul 22, 2021
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You are effected to my new credit card e shield insurance premium for Rs 600-00 on[protected] . you are having any right to effect the above insurance premium without any intimation to me. So cancel my e shield insurance premium with immediate effect.
RBL Bank customer support has been notified about the posted complaint.
You are effected to my new credit card e shield insurance premium for Rs 600-00 on[protected] . you are having any right to effect the above insurance premium without any intimation to me. So cancel my e shield insurance premium with immediate effect.
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    B
    BKuu
    Jul 22, 2021
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    I am receiving calls from RBL bank credit card recovery department even though I am making a payment every-month and they are using abusing language on call and also calling my office members. Also, talking to them and using abusing language they are filing a complaint to cyber crime. Below are the numbers
    +[protected]
    +[protected]

    Please take care of the issue as soon as possible. As this is an mental harassment as i have been through a lot losing family members bocz of covid and lost job in March 2021.
    And they are using abusing language.
    RBL Bank customer support has been notified about the posted complaint.
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      M
      Mahesh Nedhunuri
      Jul 22, 2021
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      Address: 6-6-915/ashivajinagar karimnagar

      Plzz cancel my R Shield insurance
      INSURANCE CANCELLATION
      R SHIELD INSURANCE CANCELLATION
      I am Mahesh nedhunuri i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me [protected]
      RBL Bank customer support has been notified about the posted complaint.
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        T
        Tdigcc
        Jul 21, 2021
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        Address: Karma Tanr Vidyasagar Subdistrict
        Website: Www.google.com

        Branch : Janjgir-Champa, chatisgarh (code: 395).

        I beg to state that, there are 4 transactions (given below / and find
        attached scan copy) have been done of amount Rs 75995 on my above SBI account and it seems that the transaction are done through online. I have never done any online transaction on my account / card.

        Please take the needful action and charge back my money as early as
        possible. Kindly raise a complain and reply back me the complain id
        with the actions you are taking.

        Transaction details;

        date, transaction descrip
        RBL Bank customer support has been notified about the posted complaint.
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          A
          Anadi17j
          Jul 20, 2021
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          Address: Alambagh, Lucknow

          Sir/madam
          Bina meri jankari k rshield insurance policy RBL Bajaj finenserv super card me charged ki gyi h.. I want to cancel this insurance policy immediate. I am not interested in this rshield insurance policy.
          Thanking you
          Anadi shukla shukl rbl super card
          Mob [protected]
          RBL Bank customer support has been notified about the posted complaint.
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            A
            Arjun Kalapurackel
            Jul 17, 2021
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            Address: kalapurackal house, Arpookara east po

            Plzz cancel my R Shield insurance

            I am Arjun KR I start to use an rbl credit card and I found an insurance EMI on my card statement without my knowledge your bank put the shield insurance on my name and that amount is converted to pay like EMI. I would not submit any form or document to apply for this insurance. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me, my contact email id is, www.[protected]@gmail.com
            RBL Bank customer support has been notified about the posted complaint.
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              K
              Kalpana Kholiya
              Jul 17, 2021
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              Address: gujarat,ahmedabad

              I would like to inform you that I have not take any insurance on my new credit card worth amount 600 premium ...This is very dissatisfied response toward your customers that without knowing .
              Please do action AS SOON AS POSSIBLE cancel my insurance and refund my money back do fast
              RBL Bank customer support has been notified about the posted complaint.
              Jul 17, 2021
              Updated by Kalpana Kholiya
              Why does rs.720 and 600's show shield insurance in my credit card?
              Jul 17, 2021
              Updated by Kalpana Kholiya
              I don't want to take or fill any insurance
              Jul 17, 2021
              Updated by Kalpana Kholiya
              Please delete 2 shield insurance from my credit card
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                B
                Jul 17, 2021
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                Hi,
                due to pandemic, i have ask to provide me atleast 7 days time to clear outstanding but they keep on calling 250-300 times each day and using threating... Some of the numbers are
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                RBL Bank customer support has been notified about the posted complaint.
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                  S
                  senthilafton
                  Jul 16, 2021
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                  Dear sir,

                  i am senthil kumar while confirmation on cerdit card i told i dont need policy and i am not aware about it but now when i received the rbl cerdit card the insurance of r sheild was added and it was converted to monthly emi

                  please do cancel my policy of the r sheild we have already raised complaint through rbl customer care but till date no response from them

                  kindly refund the money

                  senthil kumar
                  [protected]
                  RBL Bank customer support has been notified about the posted complaint.
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                    B
                    bijoydhali
                    Jul 16, 2021
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                    Respected sir,
                    I am Bijoy Dhali. I am a new user of RBL credit card (Platinum LifeEasy SuperCard). When I saw the statement, R Shield insurance policy which amount is 15000, has been added to it and the amount has been converted to EMI. I did not submit any form or document to apply this insurance and also I did not get any documents regarding this policy. So please it is my humble request cancel this policy and refund the cash as soon as possible.
                    Name: Bijoy Dhali
                    Email: dhali.[protected]@gmail.com
                    Phone: [protected]
                    Card No: (xxxx xxxx xxxx 2578)
                    RBL Bank customer support has been notified about the posted complaint.
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                      R
                      rizwanrza
                      Jul 14, 2021
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                      Hi,
                      Recently i joined RBL Bank service thorough Its Edition Credit Card.This is the worst bank I’ve seen ever.

                      my credit card got charged for Rs 15000 for a insurance plan which i can easily get at half price from official issuers.

                      When i lodged my complaint[protected] instead of refunding the amount they charged me another 15, 000 for the same plan.

                      I don’t want to buy any insurance plan from RBL Bank, kindly refund the whole amount to my card or I’m going to close my all services with RBL Bank.
                      RBL Bank customer support has been notified about the posted complaint.
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                        F
                        Francis Sandil
                        Jul 14, 2021
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                        Address: Jondragora,p.o+p.s-sundernagar

                        Hi,
                        My name is Francis Sandil.i am new user of RBL CREDIT CARD.when i saw my credit there was 14000 outstanding..then I now that in my rbl credit card r shield insurance premium policy was active so i want to cancel it now..so please help me..
                        RBL Bank customer support has been notified about the posted complaint.
                        Jul 14, 2021
                        Updated by Francis Sandil
                        Please cancel my r shield insurance premium policy

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                          F
                          Francis Sandil
                          Jul 14, 2021
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                          Dear team,
                          I would like to inform you by mistake or by default my R-shied insurance premium policy active and my 14000/- rupees debit from my rbl credit card, so I want to cancel my R-shield insurance premium policy.
                          So kindly cancel my policy and refund my 14000/- rupees in my card.
                          Thanks.
                          RBL Bank customer support has been notified about the posted complaint.
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                            G
                            Gaurav Bhoinkar
                            Jul 12, 2021
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                            Today on 12/07/2021, I checked my credit card statement in the I was shock to see to amounts deducted from my credit card Rs.720/- & Rs.15, 000/- both on same day 10/07/2021. My limit is under Rs.41000/- and they have charged me with 2 premiums. I have tried calling the customer care number but the number is not have proper IVR to solve the issue, please help.
                            RBL Bank customer support has been notified about the posted complaint.
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                              O
                              Omkar_patil0007
                              Jul 11, 2021
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                              I didn't activate any r shield insurance policy, but 720 + 600 total 1320 rs debited from my credit card, so please cancel this r shield insurance policy and return back this debited amount .
                              RBL Bank customer support has been notified about the posted complaint.
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                                K
                                Knareshkoundal
                                from Gagret, Himachal Pradesh
                                Jul 10, 2021
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                                Sir i want to terminate my rbl cookie credit card issued on this number [protected] . I am already using RBL plus super card . But i have no need of cookie credit card you may please cancel this card .
                                RBL Bank customer support has been notified about the posted complaint.
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                                  N
                                  Nausheen1234
                                  Jul 9, 2021
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                                  Hi,
                                  RBL Bank has been calling at my number since last 2 years and enquiring about someone called Aslam Mohammed. I have repeatedly informed all customer care executives that it’s a wrong number, but they dnt care. They have been calling me from all different numbers and harassing me day and night. I would like to take legal action against them for mental torture and trauma.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    S
                                    sumallick
                                    Jul 9, 2021
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                                    Having a credit card of bajaj rbl super card. Last year I had a rewards point of 38000+ points. so that time I order three articles against that reward points on their portal. After some days I had seen that one Item showing delivered and two items was in process on their web site. I had raised the issue that time itself that I have not received any thing. After following so many times neither they reverts back by rewards point nor deliver any goods. Now they are saying we can't do anything.
                                    This is a simple cheating.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sdcivil
                                      Jul 8, 2021
                                      Resolved
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                                      Resolved

                                      Myself Suraj Dhiman User of RBL credit card kindly acknowledged you that on 6/7/2021 on about 8-9 am 4 ton failed rapidly which am using to you Amazon .the details are here:
                                      3999
                                      3999
                                      3999
                                      1999
                                      These four of ten are failed but I’m actually it reflects that transaction done.but actually not.
                                      Please kindly refund as soon as possible
                                      Jul 14, 2021
                                      Complaint marked as Resolved 
                                      None of them call us or emailed after lodging the complaint regarding the failed transaction amount deduct it in my credit card which is accumulated 14000... Please resolve my problem the steps should be taken first of all check the transaction the credit debit is failed or not because in my message Amazon company told me that my transaction has been failed at the same time and same day I.e sixth of July or seventh of July. Following steps should taken check Check what check whether the transaction is done or not
                                      RBL Bank customer support has been notified about the posted complaint.
                                      Please resolve thisAs soon as possible because I’m not getting use the old amount which is cumulative of 15, 000 which I urgently used please get well credit amount in my credit card as soon as possible it get to me
                                      Sdcivil's [Complaint's author] reply, Jul 9, 2021
                                      Am problem not solve ..
                                      So don’t remark slove
                                      Respected Sir
                                      as I told you that my problem still not resolved how could you remark this problem solved .

                                      As I stayed in above chat that please refund my all four transaction which is failed as soon as possible but still there is no refund process it is my humble request please credit bank as soon as possible I need it quite urgent pleaseRemark that I need this urgently/emergency
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                                        S
                                        ShravanPannala
                                        Jul 8, 2021
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                                        Address: RBL Bank

                                        [protected]

                                        I have raised cancellation request for credit card on 6th July. I received acknowledgement mail that they taken note of your request and the same has been forwarded to relevant unit.

                                        Today 8th July, I received call from the customer care for reasons of cancellation. I have explained that the card is on no use for me and not using the card since long time. They are asking me to use it till December as i have no annual charges and even though am not interested, they lured me by providing the rewards point which am least bothered. They want to get the card running however the customer wants it closed.

                                        My details are:

                                        Card No: 5369xxxxxxxx7004

                                        Expiry Date: 11/24

                                        I request to please look into and cancel my credit card with the noc copy.
                                        RBL Bank customer support has been notified about the posted complaint.
                                        Jul 25, 2021
                                        Updated by ShravanPannala
                                        I do not see any reply from RBL bank. Please cancel credit card.
                                        I have received from [protected]@gmail.com to share my contact number. Do i need to provide.
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