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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 17

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R
Rajesh@20
Oct 4, 2021
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My name is Rajesh Singh, i have paid rs.6819.98- towards my rbl credit card using bill desk on 3 oct 2021. The transaction processed and the amount deducted from my INDUSIND account but the credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz due date is 4th oct 2021 to pay my bill.
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    P
    pankajjangir
    from Delhi, Delhi
    Oct 3, 2021
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    Hello,

    I am trying to redeem my points but I am not getting what I want.

    I lost many vouchers due to your bad support.

    Check this screenshot: https://prnt.sc/1r9pfzo

    You can clearly see in the screenshot that the Myntra don't accept this type of pin. I already have many vouchers which I lost due to this.

    I want you guys to look at this and resolve this issue.
    RBL Bank customer support has been notified about the posted complaint.
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      A
      Atul786.36
      from Kanpur, Uttar Pradesh
      Oct 2, 2021
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      Please cancel my R Shield insurance
      INSURANCE CANCELLATION
      R SHIELD INSURANCE CANCELLATION
      I am Atul Kumar i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
      +1 photos
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      Not resolved yet
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        K
        kutub515253.km
        from Palanpur, Gujarat
        Oct 2, 2021
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        Address: DEESA GUJARAT
        Website: www.rblbank.com

        Dear sir,
        I am Kutubuddin A madrasvala. I am an NRI customer in RBL bank. But right now check in my account something wrong inside. ACH CHARGES. I am SHOCK .how many charges the bank put in my account. Approximately 24000/- Rs/- something wrong. Attached my statement. Please check carefully. Please retune money to my account because of how to manage my account. I am maintaining my account always .No response from bank side. No phone, no any mail, about my NACH RETURN CHRGES.
        please help me, sir.
        ACCOUNT NO:[protected]
        Register Mobile no:- +[protected]
        NAME:- KUTUBUDDDIN ABBASBHAI MADRASVALA
        +7 photos
        RBL Bank customer support has been notified about the posted complaint.
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          R
          Rajshah922
          Oct 1, 2021
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          Respected Sir,
          I made Electricity bill Payment on Amazon via Credit Card of Rs 290 on 30/08/2021, but the transaction was declined. My account is debited with Rs 290 and the same has also been generated in my credit card statement generated on 20/09/2021 and the amount has not been reversed in my credit card statement till now. The payment was hard declined and therefore transaction was not completed and Vendor (Amazon) is claiming that they have not received any money and therefore question of refund does not arise. Attaching herewith Email Attachment received from Vendor i..e Amazon
          Kindly resolve the same at the earliest.
          +3 photos
          RBL Bank customer support has been notified about the posted complaint.
          Very much true, this has happened to me also. On 7th Oct i had made TNEB Online payment, transaction is failed but RBL CC Account is charged and till now Refund is not processed.

          Transaction failed but account debited - Comment #3904503 - Image #0
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            S
            Sai kumar jangiti
            from Hyderabad, Telangana
            Sep 19, 2021
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            Hi sir, I am sai kumar jangiti,
            With out my knowledge insurance has been raised and amount is deducting from credit card in EMI..insurance has been pre-closed but amount not yet credited to my account.kindly help me with this.
            My contact-[protected]
            Email- [protected]@gmail.com

            Regards,
            Sai kumar
            +2 photos
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              M
              manish.thakur501
              Sep 18, 2021
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              Sir,

              As per your requirement please find attached failed transaction statement. Also find below other details:

              • PayU, Merchant and Bank reference number.- RBLFL1606599

              • Scan copy of bank statement indicating the debit for the required transaction.- ATTACHED

              • Transaction date along with the amount.- DATE- 05/09/2021 AND AMOUNT IS RS. 2, 608/- BY CARD AND RS. 1, 103/- BY REWARD POINT.

              • Email id or phone number used for processing the transaction.- EMAIL ID- MANISH.[protected]@GMAIL.COM, MOBILE- [protected]

              • First 6 and last 4 digits of your card.- 5369-07XX-XXXX-6666

              • UPI / VPA if any used- NOT USED
              RBL Bank customer support has been notified about the posted complaint.
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                K
                kiran bhirdikar
                Sep 18, 2021
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                Address: 517 4th main 11th cross coffee board layout kempapura hebbal Bangalore, Shri Lakshmi Narasimha nilaya

                On 11th sept 2021 amount of 10207.00 was transacted towards Paytm however the transaction was falied from Paytm and amount was not credited back to the card.
                +3 photos
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                  L
                  lingam143
                  Sep 14, 2021
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                  Address: HYDERABAD

                  RBL Bank — Harassment by credit card recovery agents
                  LINGAM

                  I lost my job on May 18 of 2020 and since then some how I been paying all my emis and credit card bills till last month Feb, 2022 even though I still haven't got a job and have utilised all my reserve funds, pf money, sold the gold I had and also taken money from people I know. Now I am helpless with no money and desperately looking for a job. I have informed the same to the agent but they say it's not their look out or concern.
                  They are cold, abusive and harsh and threatening. It's sad that they don't even consider their customer with some dignity. I genuinely in a financial soup and they just care about their money.

                  So am wanna complain against RBL Bank. If you want to use force come and do it, insult me, hit me, do whatever I will not beg you guys any more. I am tired of this and seriously don't have any more words to describe my mental torture that I am going through.
                  RBL Bank customer support has been notified about the posted complaint.
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                    A
                    AlokShrivastava
                    from Mumbai, Maharashtra
                    Sep 14, 2021
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                    Date of Incident[protected]
                    Customer Name - Alok Shrivastava
                    Contact No.[protected]
                    Details - Today i have received 16 sms for same promotional scheme within just 90 Minutes from RBL Bank Supercard, this is quite irritating and disturbing . I was in between something very important and these sms blast keep coming .
                    RBL Bank customer support has been notified about the posted complaint.
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                      C
                      from HYDERABAD, Andhra Pradesh
                      Sep 12, 2021
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                      Payment done to wrong credit card

                      Hi Team,

                      I made a RBL credit card payment to incorrect credit card no 5369 XXXX 6581 6684 for an amount of 71, 400/- on 7th Aug 2021 with the reference id "WHDF[protected]". I have raised complaint with RBL bank requesting to cancel the transaction and asked them to refund the same to my source account and they said it will done by 2nd of sep 2021. Now, finally they are saying that ther are not able to serve my request and...
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                      B
                      Bznznz
                      Sep 9, 2021
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                      Address: Mumbai

                      RBL Bank contact online call--7318, 67, 1588
                      RBL Bank customer support has been notified about the posted complaint.
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                        Dhananjeyan b
                        Sep 8, 2021
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                        Address: Dhananjeyan, salem ,tamilnadu

                        Hi,
                        This is Dhananjeyan I'm using RBL credit card . R shield insurance auto actively my card . please cancel the R shield insurance . do the need full
                        +1 photos
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                          Jaya143raju
                          Sep 7, 2021
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                          Payment not cleared but amount deducted

                          Address: 8-3-228/678/1009/291, om nagar,SPR Hills

                          Hi my name is palaparthi jayaraju my mobile number is [protected] today I made the payment through my daughter's debit card but payment not yet updated through message also A/c no. XX607906
                          Debit
                          INR 5871.84
                          [protected]
                          PUR/RBL BANK
                          Bal INR 1511.50
                          SMS BLOCKCARD last 4 Card digits to[protected], if not you-Axis Bank
                          Here is the message we got as a proof that payment made and please check and...
                          +1 photos
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                          Priyankamatai
                          Sep 6, 2021
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                          Dear All,
                          I got a loan offer from RBL over nd above from my credit card and i hv availed this facilty in the month of july and now i hv recvd the statment of my loan its stating the processing fees of 3100 rs however when i hv applied this this much of processing was not mentioned anywhere and i hv not recvd any msg also stating the installment amount and processing fees when i hv applied for this loan.
                          Dont do this kind of fraud with customer jyst to earn a profit. I m holding relationship with bank with almost 1 yr. I hv never delayed any payment if my credit card till now.
                          Request you check on this as i need a reversal of the processing fees.
                          How can you charge this much of processing fees without customer consent.
                          Priyanka Matai
                          RBL Bank customer support has been notified about the posted complaint.
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                            S
                            snlp77280
                            Sep 6, 2021
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                            Hi i am Sunil Pradhan and i use rbl bank super credit card ending 4 digit number 9070. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 and 720 this insurance is deduct my card without my consent. I dont want any insurance please cancel the insurance and refund my amount on urgently. kindly cooperate.
                            Thank you.
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                              D
                              duggemdaniel
                              Sep 5, 2021
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                              Hi Team, I have an RBL credit card, I missed minimum payment for the month of September. Some one from RBL agent contacted me regarding the minimum payment. As I said will pay on 9th and they agreed for it. But I am receiving number of calls a day and keep asking the same thing. Also the agents who are requesting for payment is not polite and they don’t even know how to talk to customer’s. As a reputation company why there is no customer care skills and RBL harassing to make a payment. Once we inform them they should not keep calling me until 9th of September. This is really ridiculous how they act. Also even on Sunday there were harassing. I have attached unknown numbers.
                              +2 photos
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                                H
                                Hasanabad Anwesh
                                Sep 4, 2021
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                                I have an account with RBLBANK, and one of the RBLBANK executive called me about the Crest debit card...she said I was being offered a debit card and would be receiving vouchers worth $1500, and she hung up. I told them I didn't want any special debit cards, and they charged me anyway. I was charged Rs.1770 for DC charges. I filed a cancellation request, and one of the executives called try to convince me to use a crest debit card, but I told him I didn't need any cards. Despite the fact that they are going through their process.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  Hemanth Kormbadka
                                  Sep 3, 2021
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                                  Hi

                                  I have taken rbl credit card during Jan or Feb 2020. Due to job loss I opted for moratorium but unfortunately due to no proper job or source of income I was not able to pay due till today which is INR 53000. Am willing do settlement maximum upto 25% more than that I cannot afford bcoz I don't have job or any source of income. Am requesting more begging in which give me settlement as above mentioned and give me min of 3 months of to do settlement.

                                  My registered email id
                                  [protected]@gmail.com
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                                    Senthil kumar Grace
                                    Sep 3, 2021
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                                    Address: chennai

                                    I am writing with this regards to my credit card bill payment settlement. My credit card number ending is 9850. I recently received a bill of amount Rs. 83069/-. And receiving regular calls from your end ...

                                    Im paying everymonth min balance for the past 2yrs nowI can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

                                    Awaiting your mail or call

                                    Thanks
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