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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 21

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प्रकाश मालुसरे
Jul 5, 2021
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Hello sir/mam
Rbl bank is fraud. They make us fool
On january 13 i got call frm rbl regarding policy they said there is no charges for it
Aft 10 days my account has been debited by 15k
I was shocked
All time they calling me for payment
Why such payments
Pls help
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    S
    Shivam.2315
    Jul 5, 2021
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    Address: Mumbai

    I swiped at an hospital but actually amount was deducted twice in my credit card . I went nad asked about it to the hospital account department who denied of receiving payment twice .
    I than immediately informed customer care of RBL Bank Super Card and did send a mail . They send me dispute form to be filled which I filled and mailed them back but than after that there was no reply to my mail and with several calls done to customer care who also always asked about the problem and than never solved it but always was said that we have registered your complaint. I kept on trying for the refund of my money till 1 year. Eventually at the end after several unreplied mails to the company I stopped the payment for the amount which was deducted twice, I got a mail that now the time limit has passed so we can't refund the money so please do the payment and the bank kept on adding interest on it .
    I still.wonder why should I pay the money which I didn't spend and I believe I took action immediately and it was company's fault not to take action in time.
    Now the company's executives are calling and harassing me everyday for the payment which I am not supposed to pay .
    Kindly help me out in this case .
    RBL Bank customer support has been notified about the posted complaint.
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      R
      ridhi26
      Jul 5, 2021
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      Resolved

      Hi,
      My name is Rahul Singh. I am new user of RBL credit card. When i saw the statement of last month, R Shield insurance policy which amount is 21000, has been added to it and the amount has been converted to EMI. So please immediately cancel this policy before my first payment.
      My mail ID: rahulsingh.[protected]@gmail.com
      +2 photos
      Jul 13, 2021
      Complaint marked as Resolved 
      Sir, I had filled a complaint for cancellation of R-Shield Insurance Policy which ID no. is 2914675 but I don't received any reply regarding this complain so plz sir close this policy immediately otherwise, forced me to close this credit card.
      RBL Bank customer support has been notified about the posted complaint.
      Hi am HARISHMA CB also suffering with same problem .without my consent they taken 15000 and converted as EMI ..Am not interested in any insurance policy ..Please cancel the policy and please return back the amount .
      Mail ID : [protected]@gmail.com .
      Harishma CB's reply, Jul 14, 2021
      This is a compliant of R-shield insurance of RBL bank ..cancelation request no is 32144379
      Dear sir,

      i am senthil kumar while confirmation on cerdit card i told i dont need policy and i am not aware about it but now when i received the rbl cerdit card the insurance of r sheild was added and it was converted to monthly emi

      please do cancel my policy of the r sheild we have already raised complaint through rbl customer care but till date no response from them

      kindly refund the money

      senthil kumar
      [protected]
      Hello,
      I'm Raghavan M and i too also suffering with same problem .without my consent they taken 15000 and converted as EMI and I have raised a compliment more than 5 time, but still not getting a proper response from your side..and Am not interested in any insurance policy ..Please cancel the policy and please return back the amount .
      RBL credit card is a big fraud. On name of credit they are cheating customer. They should be sent to jail for robberies. They are online money launderers. Fraud company. You guys are cheating loyal customer on name of shield insurance. Shame on your service. Dogs will pee on their bank ads
      fotohari's reply, Nov 7, 2021
      Yes

      I am also suffered.. Without my knowledge they made Accident insurance..
      Sir, I had filled a complaint for cancellation of R-Shield Insurance Policy which ID no. 37463054 is but I don't received any reply regarding this complain so plz sir close this policy immediately please sir🙏🙏🙏
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        R
        Roydsouzq
        Jul 4, 2021
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        Address: RBL Bank, 18th june road, Panaji, Goa

        I have an NRE/NRO account at RBL Bank Panaji Branch which I intended to close and submitted all the documents to close both the accounts at the branch on 19.01.2021, I was told by the staff that the account will be closed within 24 hours, however, I kept receiving notification for non-maintenance of both my accounts following which I wrote to RBL customer care on 24.06.2021.

        A few days later I received a call from RBL Bank Manager Mr Vinay stating that my account was still active and he has not received any documents for account closure and he would not be able to wave off the non-maintenance charges. This is negligence from a bank and yet there is no resolution for this from the bank.

        I'm not going to pay any amount for the negligence of the bank. I want this to wave off all my charges and close my bank account.
        +3 photos
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          kiran Srivastava 1990 srivastava
          Jul 3, 2021
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          Address: 303/3 JUHI LAL COLONY

          I'm Kiran Srivastava Rbl bank credit card k behalf par rshield insurance policy kar Di aur 21720/- Rs usko EMI me convert kar k installment Bana Di credit card e-statement me Dekha to 3174ki per month EMI hai. Policy cancellation k liye call Kiya but response nihi Mila . Olicy cancel honi Chahiye.
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            tushar.marne
            from Mumbai, Maharashtra
            Jul 3, 2021
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            Address: RBL Bank Ltd. 1st Lane, Shahupuri, Kolhapur - 416001. Maharashtra State, India.
            Website: www.rblbank.com

            Dear Sir/Madam,
            It's almost more than 2-3 months over I'm taking follow up regarding my complaint. But I have not received any positive response from their side. I have also sent a mail on [protected]@rblbank.com & [protected]@rblbank.com 2-3 times but I have not received any reply from their side on mail also.
            Whenever I call customer care on[protected] they are saying we have tried to call you but I have not received the call. But I didn't receive any call from their side.
            Please call me on my mobile number [protected].
            RBL Bank customer support has been notified about the posted complaint.
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              S
              Surrr
              Jul 2, 2021
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              Plzz cancel my R Shield insurance policy.
              R SHIELD INSURANCE CANCELLATION
              i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.704/- on my name and that amount is converted to pay like EMI . i have not submit any form or document to apply this insurance and also your bank staff have not consult me about this insurance policy. I will not pay the insurance amount please cancel this insurance and refund my amount to my card. I already informed in free look up period to close this policy but still i got no response . For further details call me
              Name - surabhi
              RBL Bank customer support has been notified about the posted complaint.
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                Dabangg Ajay
                Jul 1, 2021
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                Have charged 21000 Rs from my rbl pletinam
                card In the name of R shield insurance without asking me.. please cancelled that insurance and return my amount...
                RBL Bank customer support has been notified about the posted complaint.
                Pls return my amount in my credit card..

                Unknown Transaction of Rshield - Comment #3853277 - Image #0
                Unknown Transaction of Rshield - Comment #3853277 - Image #1
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                  Dear Concerned Person,

                  I had a transaction dating 16th Oct 2020 towards FLIPKART PAYMENTS amounting to Rs. 40, 914. Since I didn't receive the product on time the order got cancelled. And repayment for the same to RBL from Flipkart happened on 27th Oct 2020.

                  1st Interaction with RBL Team: I received the first statement on 14th Feb 2021 in negative value i.e., Rs. – 17, 277/- soon after I received the statement...
                  +9 photos
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                  manisha@2904
                  Jun 28, 2021
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                  Address: Santacruz

                  Your Representative calling me so many times and pressurising me to pay amount.i asked him about settlement option but he is forcing me to pay my due.i want to do settlement of my credit card
                  RBL Bank customer support has been notified about the posted complaint.
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                    Amit Chakrabarty
                    Jun 24, 2021
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                    I am repeatedly getting reports of harassment and torture from RBL Bank staff. I would like to mention suspicious activity in the name of RBL Bank Ltd from [protected]. There has been no confirmation from the bank regarding any employee/agency authorized to contact on behalf of bank and mine personal information. It seems creepy as I have never consented the bank to share my privileged information to any personnel other than me. If any communication made regarding my personal and highly sensitive information to any third party who isn't legally privileged to view my information it has been done without my consent and official information from RBL Bank Ltd.
                    RBL Bank customer support has been notified about the posted complaint.
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                      Kokila David
                      from Chennai, Tamil Nadu
                      Jun 23, 2021
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                      From June-2020 onwards I am chasing the RBL bank team to close my card permanently but there is no response till date. I was continuously paying the minimum due amount every month but I never verified the split up of charges given. I observed Finance Charges are applied every month for more than 1500 .by which I have actually paid them more than what I have used. Now I am not working and not in a situation to pay any amount.

                      Kindly assist as their team is very irresponsible as from June 2020 till date they have not replied to my emails.

                      Full Name: Kokila Rani G
                      Card Number: 5369 07xx xxxx 8529
                      Reason: Charges like Finance Charges, Overlimit fee are high.
                      RBL Bank customer support has been notified about the posted complaint.
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                        rayhaanRahim
                        Jun 23, 2021
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                        Address: No.7, Safa Manzil, 4th Cross, 1st Cross, KankaNagar, R.T Nagar Post, Bengaluru-560032

                        Hi Team,
                        My father passed away in Covid wave 2. Since he is no more would like to close the subscription and expecting the refund of Rs.8000 which has been charged for the card. As there is no earning person in the family. Would like to close/cancel the credit card with zero charges and more important after receiving the card and since after a week he's expired. Note: he hasn't used the card since so would expect refund a must. I think you will understand my situation and take the action. Please show us mercy as it is nature of human kind/humanity.
                        RBL Bank customer support has been notified about the posted complaint.
                        Many times we have reported the issue to RBL Support it's been a month father expired but the support looks to be not caring. Please show us some mercy
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                          shekhawatajit84
                          from Bengaluru, Karnataka
                          Jun 22, 2021
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                          Address: 64-294,near Sanskrit school,bansal store, Gulab vihar,sheopur road,pinjarapole goshala

                          Dear sir/madam,

                          On 18 jun 2021 money deducted from my credit card, I raised a complaint online, executive gave me complain number[protected] and told we will reply in first three days, and it will take 45 days, now I got mail that bank will not cater this issue.

                          Complain number[protected]
                          Ac number-[protected]
                          Name- Ajit Singh shekhawat
                          Place-jaipur
                          Amount deducted-14645 rs
                          Day-18 June 2021
                          At the name of (NOBROKER RENTPAYMENTS).
                          +2 photos
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                            mj221
                            Jun 21, 2021
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                            Address: delhi

                            I am tried to contacted RBL through E mail for cancellation of my credit card, but still not received any response. besides the customer care number ivr machine neither have any option for cancellation of credit card nor talk to their representative.
                            +1 photos
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                              Tushar9199
                              Jun 21, 2021
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                              Debited Rs 15000 without my concern in the name of policy. Kindly cancel the policy and refund the amount ASAP.
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                                Adulla
                                Jun 21, 2021
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                                Website: [email protected]

                                This is Adulla Soujanya I have mailed several times regarding deduction of 21000 in my Bajaj fineserve supercard behalf of R Shield insurance premium their is no response from Ur side . I am going on mailing you people regarding issue but no response from your side. How can you people deduct that much of amount with out any intimation. When insurance company called that time only I have confirmed you people that their is no need of any insurance premium from your side. How can u deduct amount and convert that to EMI. Plus I don't need any insurance premium from your side please cancel and also cancel my membership fee.
                                +2 photos
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                                  Rdaulat rajput
                                  Jun 19, 2021
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                                  Sir maine kal 16:24 ko RBL credit card payment kiya tha par payment ruka hua hai jiska refference I'd [protected] hai please help me
                                  +1 photos
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Jun 19, 2021
                                  Updated by Rdaulat rajput
                                  Sir maine kal 16:24 ko RBL credit card payment kiya tha par payment ruka hua hai jiska refference I'd [protected] hai please help me

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                                    narasimha prasad alur
                                    Jun 19, 2021
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                                    Address: House No.2/239,Near Cinima Takies,Holagunda,Pin Code 518346

                                    Please cancel my R-shield insurance i dont want any insurance other wise I will. Cancel my credit card
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      RahulB94
                                      Jun 18, 2021
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                                      Address: Sr.35, Pragati Nagar, Kalepadal, Pune City, Maharashtra - 411028

                                      Automatically deducted amount for this insurance. I want to cancel this insurance and I want my money back.

                                      23 april 2021

                                      want money back
                                      +1 photos
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