RBL Bank Complaints & Reviews

I Went to the website and searched for the terms and conditions, I realized that this plan is as good any other policies that I already have and there is nothing unique about it. So, I wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request.My email I'd [protected]@gmail.com...

I have received a "RBL Platinum Maxima" credit card whose annual charge is Rs 2000.
But my credit limit of my card is "Rs 25000"
I have agreed the card because platinum maximum high range card in RBL which will provide me the highest credit limit and as per the policy if you spent 2 lakh rupees on the credit card rs 2000 sur charge will not be applicable.

So with 25, 000 credit limit how can i spent rs 2 lakh.br...

See the way your people send personal text messages to third party.

My mother's name is Raman Manocha, and this executive is sending such threats on my number. How your bank can approach to third party. Why you have not updated direct number of the customer.

Now let me make police complaint against you people.

Ankit

[protected]...

Hello RBL Team,

I am Naresh kumar kumar . I have been lodged the request so many times through call to close or cancellation of my credit card ( 5369 XXXX XXXX XXXX), but there is no action from your end so far. Even there is no option to talk with any of the customer care (retention Team). if it is happen again definitely i will go Banking Ombudsman to lodged a complain against your bank.
Your bank Simpy send an message...

I raised 4 times request to close my credit card but still they didn't close it.
when i call customer care they were telling that we have taken you request you will get call in 3 working days after they will close that .
but still i didn't receive the any call from them.

credit card no : [protected]

i am calling to the customer from last 20 days on-words but they didn't close this.
i...

Respected sir or madam:

This is to inform you that i want to close my credit card account that i am not received any credit card holding with your bank at the earliest. Please close the following account in my name and i can see this to be hits in my cibil report.

Account number: [protected]

The new credit card. I am not used and it hits in my cibil report due to this am getting an issue with...

Dear Sir/ Madam,
Greetings of the day !!!

My self Abhishek Srivastava, from last two weeks I am getting one SMS from RBL banks saying that I should pay some amount, kindly look my problem by number wise...

1. some two weeks ago I got one credit card from RBL bank they have
delivered in my office.

2. I have not even open the credit card envelope to see actually i have not
...

I, arun uniyal has lodged the complaints many times regarding cancellation of my credit card, but nothing has been done so far. I wrote them 3 times but they have not solve my problem yet.
Even their customer care number, there is no option to talk with any of the executive.
They msg me that they will call me back but they only blank calling me. Nobody speaks from the other end.
Kindly do the needful on urgent basisbr...

(Utho laal ab ankhein kholo, chitthi laya hu kuch to bolo)

This RBL Bank is the worlds most Unprofessional and Late Lateef Bank. It has been 3 months now i complained them stating my Debit card is not working for Online Transaction, if i Swipe it on a pay machine, it goes through. But any Online transaction is giving an error.

The first time i contacted them, they stated, their team will revert me back, and you...

Very good afternoon sir,

Sir i am kota. Shyamkumar (Karimnagar, telangana) i have mortgage loan in our bank... I unable to pay this month emi only past 8 months am paying regularly even though your bank recovery 4 persons came to my home siting regularly for amount.. I don’t know what is happening only 1 month emi if i not pay.. Is this way r8 to recovery.. They coming and scolding at home is this behaviour your bank have....

This is to share my worst experience with rbl bank so would advise all please dont ever go with this bank. They have the most pathetic customer service, cce are not even capable of explaining the bill.
I spoke to more than 6 customer care associates just to have an explanation of my current bill however nobody from the customer care team was able to help me with that.

I spoke to 2 - 3 associates yesterday (Lisa and...

I'm credit card holder in our bank. Last few month I have financial problems as same update as well tell to call centers but don't no have to call my office staff and herst for my cards Deu.
As per RBI rules Bank have not right for call third party.
I'm infrom you it's same do any wrong way I will legal action.

As well i just inform you earlier possible pay my all Deu and continue good relationship with you. br...

Please note that i applied for rbl credit card and got reference no : #CCD7H9EN78. I got all verification done at my office and residence too. I got multiple calls at office too for verification. EXECUTIVE of RBL bank came to my office and done physical verificationon 21st Aug-2018. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #CCD7H9EN7 with my number [protected],...

Iam xavier earnest, i would like to cancel my r shield policy due to some personal problems. So i requested you to cancel this insurance policy. You have already deduct rs. 6500 from my credit card account. So please make sure that the cancellation message should be send to my e mail address. Can you please cancel it as soon as possible. Thank you.

Xavier....

I was using rbl platinum credit card. I cleared the all outstanding amount before upgrading to rbl icon card, the number is [protected] and annual charge was 5000. I didn’t use the new icon card and decided to close it because of high annual charges. I have sent several emails and more then 100 phone calls to close this card. I was just getting new reference number each time. Due to annual charges the outstanding amount was keep...

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-6126. I recently received a bill of amount rs. 108298/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle...

Dear sir,
Two months back when credit card no. [protected] issued to me i was told that for 1st year this is free of cost i. E. No charge for 1st year but bill generated is rupees 1369 while i have a transaction of rrupees 190 only.
Customer care representative told me that it will be chargable from 1st year. Please resolve it or stop my rbl credit cards before 1st payment.
Regards,
Jamini upadhyay
[protected]...

Hi,

I'm Samuel Victor. Initially, I was told that I can swipe the whole allocated amount as cash benefit and can be repaid in 3 installments whereas other banks give only the 10% of the allocated credit amount and without interest which will be useful for me.

After receiving the card the instruction says I can take only the 10% cash limit. As I'm already having 3 cards with the same type and with a higher amount,...

Any company whose system and integrity is not good will definitely fall, a simple example: “try to contact their customer care of credit card department” you will never get connected and talk to an executive. they are not professionals at all…

one week back i have received my New Credit Card from RBL Bank, i had a small doubt then i called Customer care, and the Hilarious thing is there is no option of speaking to a representative...

Dear Sir, I receive credit card from your bank and when I saw this letter there are address yearly fee 2999/- Rs I raise complain by mail immediately then they not provide satisfactory answer then I again send second mail then he said our person calls you with in 3 days after 5 days no one call me and now bank send me invoice today also I send mail for cancel this card but I don't think your person help me so I request you pls close this...