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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
Complaints 2419
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118
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RBL Bank reviews & complaints page 93

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R
Ravi Singh3830
from Raiganj, West Bengal
Sep 12, 2018
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Address: 831006
Website: G Town Branch ATM

Dear I am Ravi singh l having credit card in your rbl bank had used the card to draw a amount of 10000 on August 24 2018 in SBI ATM at G town branch Jamshedpur I haven't received the amount on that day as the ATM was malfunctioning yet there is a debit note in my account on the same so I would like to request you to check on the same and reimburse the amount upon realisiation. On the same issue I had contacted the SBI but they suggested to call the rbl card customer care and raise a complain t kindly do the needful asap. I have transaction slip as well
For any query call on this number [protected] which is also registered number for RBL Card. My TXN no was 5104 on 24.08.2018
RBL Bank customer support has been notified about the posted complaint.
Money tap has no customer care no. So i tried to contact them through mail around 10 times but still hasn't got any reply . I Can see in the app that my approval is pending at rbl bank. So please help me . This is a medical emergency .

Email id : [protected]@gmail.com
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    S
    Sailesh41
    from Delhi, Delhi
    Sep 12, 2018
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    Dear sir,
    My name is sailesh kumar, currently i am having personal from rbl bank with lock in period of 6 months (As they said before taking loan).
    Now i want to foreclosure the loan and and they are not allowing me to close the loan as they are saying now lock in period is revised to 12 months and i have paid 7 emis till now. I took the fresh loan in icici, and they (Icici) gave me dd for closing rbl loan. But rbl bank is not accepting the dd, and icici guys too not cancelling that dd. My money got stuck, and i'm paying emi for that too

    Thanks
    Sailesh kumar
    RBL Bank customer support has been notified about the posted complaint.
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      S
      sachin jayaram
      from Bengaluru, Karnataka
      Sep 11, 2018
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      Address: 560096

      Dear I am purshotham h l having credit card [protected] in your rbl bank had used the card to draw a amount of 3000 on August 31 2018 in central bank at peenya I haven't received the amount on that day as the ATM was malfunctioning yet there is a debit note in my account on the same so I would like to request you to check on the same and reimburse the amount upon realisiation. On the same issue I had contacted the central bank but they suggested to call the rbl card customer care and raise a complain t kindly do the needful asap
      For any query call on this number [protected]
      RBL Bank customer support has been notified about the posted complaint.
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        R
        ramesh patel
        from Chhota Udepur, Gujarat
        Sep 11, 2018
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        Address: Vadodara, Gujarat, 390016

        No reply or actions is taken and unnessary third party calls are received for harrshing the small and senior citizen customer - credit card charges -attached herewith the rbi guide line and rule passed - now i am going to take the legal actions for the executive of third party appointed for recovery and harassed without any reason - i am not the defaulter of your bank -card ending - 6176 - ramesh patel - [protected] - looking to the present situation of monsoon and rainfall prevaioling in the country and state - extend the due date of payment of cards and do not charge any finance and late payment charges - ramesh patel [protected]
        charges charged
        04/04/2018
        1, 000.00
        12/04/2018
        1, 261.01
        12/04/2018
        85.72
        12/04/2018
        744.99
        12/05/2018
        1, 486.46
        12/05/2018
        232.81
        12/05/2018
        550.46
        21/05/2018
        600.00
        12/06/2018
        1, 775.32
        12/06/2018
        235.88
        12/06/2018
        49.24
        12/07/2018
        1, 948.09
        12/07/2018
        228.45
        12/07/2018
        576.57
        12/07/2018
        1, 000.00
        04/08/2018
        2, 286.44
        12/08/2018
        237.64
        12/08/2018
        898.09
        total
        15, 197.17
        RBL Bank customer support has been notified about the posted complaint.
        Sep 11, 2018
        Updated by ramesh patel
        the issue is going on since last so many months but it is not resolved
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          S
          sunil suresh kamble
          from Pune, Maharashtra
          Sep 10, 2018
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          Address: Pune, Maharashtra, 412109
          Website: www.rblbank.com

          Sir,
          I have raised credit card cancellation request for more that 3 times.
          Executive say that card closure team will call me back for confirmation of super card cancellation request. Either they do not make any call or nobody speaks from the other end. That's why cancellation process is not getting completed. I want n. O. C. & no dues certificate.
          RBL Bank customer support has been notified about the posted complaint.
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            V
            Vishnur5
            from Chennai, Tamil Nadu
            Sep 9, 2018
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            Address: Hyderabad, Telangana, 500079

            I am taken 2 cards and one got cancelled already, for which i need to get noc still awaiting from past 6 months.

            On second card, a team member called me and offered waiver of annual fee on spend of 25k in month. This is happen last year. From then am following with cc team, no one taken it up. Every time am calling cc (Spending at least 2 hours to reach cc) and they arranging call back from superiors. Till now 3 persons spoke to me and committed they will get resolve. Nothing got resolved.

            Lot complaint numbers 02094511, 39574151, 02094687, [protected],[protected] and 01647168. Few complaint numbers i missed out.

            I request, pls cancel my second account and give me noc of both accounts.

            I don't trust your team.
            RBL Bank customer support has been notified about the posted complaint.
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              P
              pradip54
              from Dhandhuka, Gujarat
              Sep 8, 2018
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              Address: 380058

              My super card of bajaj finstev rbl is received just 10 to 12 days before. 9014 is the last four digit of the card. Your website and bank app doesn't allow me to register online. Let me explain, how to register my card online. If it is not possible then i have to send that card back to bank. I think some changes in software is to be imply so that one can register the card easily. My registered mobile number with the bank is [protected].
              Regards,
              P h sanghvi
              RBL Bank customer support has been notified about the posted complaint.
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                M
                madhumathi123
                from Mysore, Karnataka
                Sep 8, 2018
                Resolved
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                Resolved

                Using g rbl credit card since 1 year. Set for a limit rs. 5000 and blocked international transactions. On 28th july 2018 happened fraud international transactions. Raised complaint and submitted the disputed form with attached fraud transactions on same day immediately to rbl bank. But till now they have not rectified the issue. The bank is not safe and securely to maintain the credit card. Then how to possible to cross more than limit.
                Sep 8, 2018
                Complaint marked as Resolved 
                Not solving the problems by RBL bank
                RBL Bank customer support has been notified about the posted complaint.
                My registered mobile no is [protected] yesterday I have done RS 500 payment for rbl credit card but still amount is not credited so kindly check and do the needful

                Reference no : NUTI[protected]
                My credit card cancel My credit card cancelMy credit card cancelMy credit card cancelMy credit card cancelMy credit card cancelMy credit card cancelMy credit card cancelMy credit card cancelMy credit card cancel
                Hi my name is NAVEEN.S
                A/C NO.[protected] I have lost my credit card on 5/12/18 and I am calling your call center several times to inform but it's engaged and transaction of 4999 is debited 4 times totally 19, 996 nineteen thousand nine hundred and ninety six rupees is been debited from my credit card so plz block my card and Chk the details.
                Hi my name is NAVEEN.S
                A/C NO.[protected] I have lost my credit card on 5/12/18 and I am calling your call center several times to inform but it's engaged and unauthorized transaction of 4999 is debited 4 times totally 19, 996 nineteen thousand nine hundred and ninety six rupees is been debited from my credit card so plz block my card and Chk the details.
                RBL credit card suggested to go for credit shield insurance after the card approved and before receiving the card.
                Unauthorized person was able to reveal my complete card number even it was not used for online transactions.
                A fraud transaction happened on my RBL credit card through online at TPL*UDIO.
                No reference number was shared to the registered Mobile number/Email id.
                Above points make feels UNSAFE to use RBL credit card.
                Cancellation of R Shield insurance policy

                Hi my name is Menaka M.Without informing me they have given policy worth of 12000 and i have received a card a week back but that policy amount deducted How it can be possible, and i called so many times call center they didn't respond properly. I don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response

                My phone no: [protected]
                Using Rbl credit card since 1 year. On 04th May 2019 happened fraud international transactions.(Facebk ads) total fraud transaction 49500/- also deduct my cash limit how to possible.therefore Raised complaint and submitted the disputed form with attached fraud transactions on same day immediately to rbl customer care . But till now they have not rectified the issue. and again bank reissue the card that is also block . The bank is not safe and securely to maintain the credit card.

                Tks
                abhijeet Chatterjee
                narayank777's reply, Sep 5, 2019
                Hi Abhijeet, did they resolved it or you had to approach some consumer court ? I am also facing similar issues. In fact, i had set a limit and even after setting a limit, fraud international transactions were allowed to happen way above the set limit.
                Hi Team,

                Using g rbl credit card since 1.6 years. On 2nd july 2019 happened fraud transactions. Raised complaint and submitted the disputed form with attached fraud transactions to rbl bank. But till now they have not rectified the issue. The bank is not safe and securely to maintain the credit card.
                theja5952's reply, Dec 10, 2019
                Is your issue resolved?
                I'm also facing the same.
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                  M
                  MUTHUMANI KUMAR
                  from Chennai, Tamil Nadu
                  Sep 6, 2018
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                  Address: 600033

                  Sir my name is muthumani kumar and i have applied loan from flashcash 0n27 august 2018 and repaid Rs. 8640.36/=, on 6 September 2018 from RBL Bank UDIO RuPay card by mobikwik( Zaakpay gateway) amount Rs. 8640.36/=, is deducted from my account but flash cash yet not received money my mobile no [protected] please contact me. My transaction ref id : JWLNQTIDVAQIWDXD and i enclosed payment receipt also. Please help me and solve my issue
                  Please i request you refund my cash quickly
                  RBL Bank customer support has been notified about the posted complaint.
                  Hi,

                  My new RBL Platinum Maxima credit card is useless till now, RBL card service care are not responding my call. No reply over email communication. Very poor service.

                  I am very disappointed with RBl services.
                  Hi team, please note that inr 17632.00 fraud payment intiated under OTP 284783 3.55 pm dated 06.09.18, please check and reply possitive response, under mobile no:[protected]
                  Dear sir,
                  I am using RBL credit card. But now not usage RBL credit card. please kindly cancel my RBL credit card. My credit card number is [protected] and my contact number [protected].
                  sathishkumar1686's reply, Sep 1, 2018
                  my RBL credit card cancle.
                  Dear sir.,
                  I has given 3 times for cancellations the credit card from last month.
                  But there is no response from cc team.
                  As per their commitment life time free but they charged Yearly fees in 10 days of receiving card,
                  we request you to solve my issue.
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                    L
                    lathavs16
                    from Bengaluru, Karnataka
                    Sep 6, 2018
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                    Address: Bangalore, Karnataka

                    I went to the website and searched for the terms and conditions, i realized that this plan is as good any other policies that i already have and there is nothing unique about it. So, i wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request. My email i'd [protected]@yahoo.com
                    RBL Bank customer support has been notified about the posted complaint.
                    Sep 14, 2018
                    Updated by lathavs16
                    I already sent my complaint but still now my problem is not recutifyed and I didn't get refund also, they have mail me membership number, so kindly do the needful.
                    Sep 16, 2018
                    Updated by lathavs16
                    Hi my name is Latha S, without informing me they have given R Shield Insurance and i have received a card a 2 week back but that R Shield Insurance amount deducted only.. How it can be possible, and i called 5 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
                    My email id.. [protected]@yahoo.com
                    Thank you
                    Sep 20, 2018
                    Updated by lathavs16
                    Hi my name is Latha. S yesterday from Credit card customer care they called and told me they will refund all my deducted amount in Credit card I didn't get any refund but after the call amount deducted from my Credit card Rs.28, 399/-, To complaint I keep on calling to customer care but nobody is responding, so pls kindly do the needful.

                    Thanks & Regards
                    Latha. S
                    Sep 20, 2018
                    Updated by lathavs16
                    I need quick response.
                    Sep 20, 2018
                    Updated by lathavs16
                    It's very urgent, I want to know its from customer care are fake call but I checked in RBL Web site its showing from customer care number only but till now no response from RBL customer care am worry about my amount withdrawn Rs.28, 399/- from my Credit card, yesterday I got mail saying u will get statement that also not come till now, I want my credit back... I need quick response.
                    My email id.. [protected]@yahoo.com

                    Thanks & Regards
                    Latha. S
                    Hi my name is nafisa arab without informing me they have given R Shield Insurance and i have received a card a 2 week back but that R Shield Insurance amount deducted only.. How it can be possible, and i called so many time for call center they didn't respond properly. Finnal don't want any insurance policy.. Plz plz cancel it this policy . I need quick response
                    Hi my name is Harsha Thakkar without informing me they have given R Shield Insurance and i have received a card a 1 week back but that R Shield Insurance 6, 600 amount deducted only.. How it can be possible, and i called so many time for call center they didn't respond properly. Final don't want any insurance policy.. plz cancel it this policy .I need my money back... I need quick response...
                    hi my name is santu panda
                    my policy no is[protected] &11020060
                    i want to clossd my policy beuase the to policy monthly premeium is two hai for me. so i hardly requesting please cancel my two policy immediately. i can't afford this policy premium par month. unnecessary.

                    my mail id. [protected]@gmail.com & 2nd mail id is, [protected]@gmail.com. both mail id is my santu panda. plz reply me my mail id and number this- [protected]@gmail.com
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                      D
                      Dilip981
                      from Noida, Uttar Pradesh
                      Sep 6, 2018
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                      Address: 110032

                      I dilip sharma having an credit card of your bank last digit is 5290, i have some due of rs 51, 274 on my card pending since december 2017. I made the last payment of rs.7000 in november 2017 to your collection executive.in december one of your executive came to house without information and he connect me to his senior which he mention is the senior manager, when i take the call he started to use abusing language and harrasing that he came to my house and make the scene their, after that i stopped the payment and mailed to rbl bank with call recording but i din't get any positive response from your side.

                      In the month of august your recovery department called me for the payment after all the things happens in past i told them that i will make the payment as soon as i am able to payment the amount. On 26th aug 3 person came to my office i don't know them and 1 mention himself as the senior manager mr nanak from jagruti enclave branch he is shouting in the middle of my office and called my manager and told him that i am a fraud and many other things. I just wanted to know is the person are authorized to do that come to my place without my permission and because of the scene they have created i my office my manger told me to resign or give the written explanation that for what ever the thing happen because to me,
                      RBL Bank customer support has been notified about the posted complaint.
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                        P
                        Pradeep chavda
                        from Kosamba, Gujarat
                        Sep 5, 2018
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                        Address: Rajkot, Gujarat, 360005

                        काफी दिनो से मे ट्राई कर रहा हू मेरा Credit card बंध करने केलीय, आपके customer care मे भी फ़ोन कर के बंध करवा ता हुँ पर वो लोग बंध नही करते. अब मैं सीधा पुलिस को कम्प्लेन करू वो पहले आप बंध करवा दो.
                        वॉ लोगो ने बोला ऐसा भी कर लीया फिर भी कोई बंध नही कर्ता. मैने पेमेंट भी कर दिया उसने बोला उतना

                        आप मेरी कम्प्लेन सुन कर आगे की कार्यवाही करे ऐसी मै आशा रखता हुँ.

                        Please contact me back - [protected]

                        आभर
                        ली - रवि चावला
                        RBL Bank customer support has been notified about the posted complaint.
                        My name is bhavesh kumar jain my credit card last four digit no.-08883
                        I want to close my credit card please help
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                          V
                          veershenava
                          from Chennai, Tamil Nadu
                          Sep 4, 2018
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                          Address: 560102

                          Subject line says it all. Have been receiving continuous call from various mobile no claiming to rbl credit payment reminder. Its an harassment all through the day and they would not understand when i reply them saying i would and was paying bill on time.

                          What is the motive of rbl cust care calingl a customer repeatedly to remind payment of cc when the track record is clean inspite of saying not to call and disturb. Being going through this horrible trauma and trouble every month despite raising complaint with customer care. Pathetic and unprofessional customer service. Today again have received 8 calls not even half day done. Terrible service and unruly voice. Never new bajaj would stoop into such a third grade service just save cost. Would be raising this issue of harassment with cyber cell if this queries goes unheard or unanswered.
                          RBL Bank customer support has been notified about the posted complaint.
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                            N
                            Nolen Lugun
                            from Bankura, West Bengal
                            Sep 1, 2018
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                            Hi,
                            My previous employer is tied up with rbl bank, so being an employee i had an account, but since i'm unemployed at present and today 3/10/2018, i received a text and an email stating from this month nmc charges apply and will follow onwards as my salary a/c has auto changed to saving a/c which forces a strict maintenance amb of rs.2499.88/- and in failure would levy nmc.

                            I would demand that my a/c with rbl bank close asap ignoring nmc.

                            Regards
                            Nolen lugun
                            A/c # xxxxxxxx5131
                            Reg ph # [protected]
                            RBL Bank customer support has been notified about the posted complaint.
                            Sep 01, 2018
                            Updated by Nolen Lugun
                            *Today 1/09/2018
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                              J
                              jhansi janas
                              from Delhi, Delhi
                              Aug 31, 2018
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                              I Went to the website and searched for the terms and conditions, I realized that this plan is as good any other policies that I already have and there is nothing unique about it. So, I wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request.My email I'd [protected]@gmail.com
                              RBL Bank customer support has been notified about the posted complaint.
                              Aug 31, 2018
                              Updated by jhansi janas
                              Cancel R shield policy
                              Every time i tries to transfer money from rbl account to another account, it shows failure message
                              I didn't applied for insurance but it automatically applied
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                                S
                                srikrishna1234
                                from Hyderabad, Telangana
                                Aug 31, 2018
                                Resolved
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                                Resolved

                                Address: 500016
                                Website: rblbank.rupeepower.com

                                I have received a "RBL Platinum Maxima" credit card whose annual charge is Rs 2000.
                                But my credit limit of my card is "Rs 25000"
                                I have agreed the card because platinum maximum high range card in RBL which will provide me the highest credit limit and as per the policy if you spent 2 lakh rupees on the credit card rs 2000 sur charge will not be applicable.

                                So with 25, 000 credit limit how can i spent rs 2 lakh.

                                Hence kindly cancel my credit card.
                                Apr 25, 2019
                                Complaint marked as Resolved 
                                RBL Bank customer support has been notified about the posted complaint.
                                Oct 01, 2018
                                Updated by srikrishna1234
                                Can anyone cancel "RBL Credit Card" ending with "8491"
                                Unable to get response from "RBL Customer Care"
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                                  A
                                  Ankit Creations
                                  from Gurgaon, Haryana
                                  Aug 30, 2018
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                                  See the way your people send personal text messages to third party.

                                  My mother's name is Raman Manocha, and this executive is sending such threats on my number. How your bank can approach to third party. Why you have not updated direct number of the customer.

                                  Now let me make police complaint against you people.

                                  Ankit

                                  [protected]
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Hi I'm Santhosh V I didn't apply for Any Credit Cards in RBL bank and didn't enquiry about credit cards also but Its Shows in my cibil...
                                  application date mentioned as[protected]
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                                    pzvwx283
                                    from Chennai, Tamil Nadu
                                    Aug 29, 2018
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                                    Address: Chennai, Tamil Nadu, 600019

                                    Hello RBL Team,

                                    I am Naresh kumar kumar . I have been lodged the request so many times through call to close or cancellation of my credit card ( 5369 XXXX XXXX XXXX), but there is no action from your end so far. Even there is no option to talk with any of the customer care (retention Team). if it is happen again definitely i will go Banking Ombudsman to lodged a complain against your bank.
                                    Your bank Simpy send an message to my mobile that we have been unable to establish to contact me on registered number. but as of now i didn't receive any call and my number is very much reachable to all.
                                    This mail is for official notice that I am canceling my credit card account with your bank because of worst response .Please close the following account in my name:

                                    The balance was paid on Date with Check Number or Reference Number from your bank account statement for the withdrawal. That brings my account balance to zero and all fiscal responsibilities with this credit card account to a close.

                                    Please send me written confirmation that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was “closed by request of cardholder.”
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      R
                                      rvramesh1
                                      from Chennai, Tamil Nadu
                                      Aug 29, 2018
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                                      I raised 4 times request to close my credit card but still they didn't close it.
                                      when i call customer care they were telling that we have taken you request you will get call in 3 working days after they will close that .
                                      but still i didn't receive the any call from them.

                                      credit card no : [protected]

                                      i am calling to the customer from last 20 days on-words but they didn't close this.
                                      i don't have any interest to continue this card that's why i raised the request please under stand.

                                      please close my credit card ASAP.

                                      Thanks,
                                      RV Ramesh
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        Kiran Kumar N
                                        from Mumbai, Maharashtra
                                        Aug 29, 2018
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                                        Address: Chennai, Tamil Nadu, 602107

                                        Respected sir or madam:

                                        This is to inform you that i want to close my credit card account that i am not received any credit card holding with your bank at the earliest. Please close the following account in my name and i can see this to be hits in my cibil report.

                                        Account number: [protected]

                                        The new credit card. I am not used and it hits in my cibil report due to this am getting an issue with cibil score. Kindly close this close this card and please send me an acknowledgment letter after closing my account. Also, please confirm that it has been notified to all the related credit card bureaus that my account was closed upon my request.

                                        If there are any dissimilarities between my records and yours, please contact me by mail at my email address below or by phone at my mobile number.

                                        Email id: [protected]@gmail.com
                                        Mob: [protected]
                                        RBL Bank customer support has been notified about the posted complaint.
                                        Aug 29, 2018
                                        Updated by Kiran Kumar N
                                        I didnt apply any card on my name and i can see there is a RBL bank credit card shows in my CIBIl report and due to this am facing CIBIL reported issues.

                                        Kindly close the card from your end and delete my records from your database.
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