RBL Bank Complaints & Reviews

This is to inform you that i am holding credit card no. [protected] of your bank. On the basis of reward point i have booked the smart watch on 21 december 2018, but still i have not received the delivery of the same. So kindly request you to look into this matter urgently.

Order details -
Order no. Rblsh433718
Product - zebronics zeb fits.
Qty-1
Amount - rs. 1599/- (Award points - 7995).

Regards
Sachin more - [protected] / [protected].

Hi, i am abhijit sinha haldar (Mob;-[protected]) request to cancel the r-shield insurance programme which is under process on basis of my new bajaj finserv rbl bank super credit card for rs. 720.00 p. A. At first i opted the insurance but i don;t want to open the insurance, i also inform till now i haven, t activated the card. So i request to cancel the insurance programme or i'll return the card immediately. I also declare that i'll be not liable to pay the premium in future.

An insurance on me has been processed for rs.720.00 p. A. On my bajaj finserv rbl super credit card on name abhijit sinha haldar. But i have some problems now. So i earnestly request you to cancell the insurance immediately otherwise i'll return the super credit card. I have also mail to [protected]@rblbank.com but no response get. I declare that i will be not liable to pay the premium. Please do the needful and oblige.

Dear bank
I am saunesh jain my last 4 digit card no. 4326 is this. My friend use this card and some misshaping in his home so he does paid this payment.

He using abusing language i am say the guy i talk with bank and pay to bank direct than he pressurize me for and torcher me for payment direct.
When i am say no to this guy or or collection agency he call me my all relatives my old father and my office and using abusing language and torcher my relative and threat my sisters also.
He using abusing language my sister and threat for misbehave in market.

My name is mukesh kumar and living in new delhi. I have got call from rbl bank and they offered my for the r shield insurance. I have declined the offer but without my confirmation they have issue the insurance. Without my information how can you start r shield insurance.? I want to cancel it on urgent bases please refund my all amount..
My card number is [protected]
My register number is [protected]

I request you kindly cancel this insurance and refund my amount.

Hello there,

I was checking my credit score and got to know that somewhere back in time i have applied for some kind of credit card from rbl in 2017 and when i raised a dispute for this on the website, automatically following reply came to me:

Section field names details of dispute status of dispute
Enquiry rbl bank limited[protected] never applied with this bank no change - please get in touch with rbl bank limited[protected] for the required correction

Pls help

My name is Dr Aby Robinson. I am an rbl bank credit card customer.
They have subscribed to a "card protection plan" and "r shield insurance scheme" in my credit card without my knowledge or consent. It was subscribed on December 29, 2018. I tried contacting the customer care number of the rbl bank credit card as given in their website but it was of no use. in spite of calling their number multiple times nobody responded.
Kindly refund the same as early as possible.

Hi i'm Chayan koley, platinum choice super card holder.
a/c no [protected]
rs. 1000 debited in my card on 29/12/2018 as r shield insurance premium.
got charges detailing mail from rbl bank on 03.01.2019
i mailed to supercard service, not replied.
customer care service always busy
i didn't requested for any card insurance.
i don't want this product.
.
i request a refund...

Hi bank,

I have no relation with the rbl bank. Even though i had rejected the card from money tap yet it was dispatched. I had rejected and asked the corrier boy to mark as rejected and return it to bank,

Since then i have been receiving sms about payment of rs499, i had called the bank and asked for explanation, agent said they are blocking the card, i wounder how they could block a card that not even received by the customer,

How could you charge on my name when i rejected your service,

Later they had lodged an complaint and no response yet and this was 7 days back

Please clear the charges on my name and ensure that this doesn't hurt my cebil score

Note: i dont want this issue to hurt my cebil score

Contact number: [protected]

My name is Keval Kudale i have received a card a week back but that policy amount deducted in january.i called 4 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response

Name Keval kudale
Mobile no. [protected]
Mail id: [protected]@gmail.com

Hi team,

This rakesh reddy marupati. I have opened a ticket on 4th december regarding an amazon echo dot gift voucher which i supposed to get on 30th november. I contacted your costumer care support multiple times for an update on this and every time i got a false commitment by saying it will be resolved in 48 hrs but the bad thing its more than a month but still the issue issue is persist. What is the use of your support team if the issue is not resolved after multiple follow-ups; seems they are thinking i dont have any work and contacting the customer care just do some time pass?

Find the below notes on this
30th november — i supposed to get gift voucher nut they failed to send.
4th december — then i contacted the customer care and a ticket was opened by the support team member and given a commitment of 48 hours for resolution.
8th december — in follow-up call ticket was updated by support team member and given a commitment of 48 hours for resolution.
11th december — in follow-up call an email was forwarded to marketing team by the support team member and given a commitment of 48 hours for resolution.
22nd december — in follow-up call it was escalated to higher management by support team member and given a commitment of 48 hours for resolution.
27th december — in follow-up call another email forwarded to concern team by support team member and also suggested me to send mail to their support me.
27th december — i had sent an mail to support team ([protected]@rblbank.com)
27th december — sent follow-up mail for an update.
1st january — called costumer care and asked for an update but after explaining all these he asked me to stay on hold and disconnected the call (It was happened 3 times earlier also and in the ticket they mentioned i disconnected the call)
2nd january — sent follow-up mail for an update.

The worst bank ever, i have received a promotional sms from rbl bank on 2nd november 2018 where is clearly mentioned that i have to spent a particular amount before 10th november 2018 to get an amazon echo dot of rs. 4500/- and i did to spent more than particular amount but after the 70 days of offer ended. They are unable to give me the promised item. I have called and written so many email to them but haven't received any satisfactory reply from thier side. Every single time they asked me to wait for 3 working days. It am totally disappointed from them. Now, i am thinking to get them to consumer court for lier promise.: (

I tried recharging my airtel no on the 29th oct. The transaction did not go through so i tried on the 30th oct which went through and i also got confirmation for it both by airtel n rbl. But i recvd a statemnt stating charges of rs.448 on 29th also. I raised a complain n than rbl gave me a temp credit n than in dec again reversed the credit of 448. Is the bank playing the fools n troubling customers. It takes 20 mins on the ivr to raise a complain n speak to dumb people. I spoke to the airtel dept they say they billed me only once thats on the 30th oct. Than how is the bank charging me twice.in the month of oct n nov ive made purchases of 1000 n above 6 times but still havent recvd 1000 bonus points. I have been raising several complains but its been in vain as the bank n employees dont seem to work honestly. Im totally fedup n frustrated dealing with rbl thinking its a good bank. Kindly revert my charges n points at the earliest.

Initially i was having a loan and credit card with rbl banking for which i was and i am still paying the dues. Recently & unfortunately i got my salary account in rbl bank and since day 1 i am having issues with it. First i was and i am still not able to transfer my money to any other bank at all, i am not able to add beneficiary, i am not able to create vpa, i am not able to change or update my personal details, i am not able to use any other banking services and after calling their call center the only answer will be let me raise a complaint for the same and they will be working on it for years, because they were not able to fix my mobile banking since 3 months now (I am handicapped now). I have to use old way of banking to visit a bank with a cheque book and withdraw the money then deposit it in any other bank so that i can pay dues even for them as well (Such a # bank i have never seen).in this fast life if one will have this # banking services we'll be way behind the other countries. I suggest all not to open an account with them even don't think of taking their services at any cost otherwise you'll regret like me.

My name is janardhan i have account with your worst bank, submitted every details of my working permanent details and my employee details to the bank. No person is came from your bank to verify my address and blocked my credit to the account. For online deposit from november onwards i'm struggling to deposit money into my account still now it is not resolved they levied charges against my account.

Verify and let me know.

I am ne card holder, on approval the bank offer the insurance under monthly pay 1000 each. But on activation of card the bank charged for 13000 [12000+1000] i was wondering how this happen. I no longer require the r shield insurance coverage, requesting to cancel the same from my card.
My account no ending-6355, mail id-deepamanoj. [protected]@gmail.com.

Already mailed to [protected]@rblbank.com but not received any updation.

Kindly do the needful.

Hello rbl,
My name is beesamolla pavan kumar
On 20th of this month my credit card application was successfully approved
But still i didnt received the card, when i checked the status it showing that
Credit upsell, and also when i call to customer care number no one responding and not connecting to the right person
Please help me regarding this.
My application no : #cca76kka74
Mymobile no : [protected]

Dear sir this is sanjay, i have been using rbl titanium delight credit card for about 6 months and i was not happy so made multiple cancellation requests on customer care (Which usually takes about 10 attempt to connect and several mins to connect, they also hang up call after asking to put on hold), after i got connected they gave finally they agreed to cancel my card and gave me reference number 05321412 and said i will get conformation for cancellation call within 2 days, today its 5th day i still didn't any call from their side
I also got another credit card offer from rbl bajaj finserv, i asked if they can cancel my rbl titanium delight card and send me bajaj finserv credit card and they also said i will be getting a limit of 1, 32, 000 and there is not joining fee and no annual charges for 1st year, 400+gst from 2nd year, but now they customer rbl customer care representative says the limit 1, 32, 000 combined limit for both rbl titanium delight card and rbl bajaj finserv card and have send me a bill of 3, 538.82, which i havent even recived my rbl bajaj finserv credit card

I have got call from rbl sales team for bajaj super card, initially they said no membership fee and the card is absolutely free for 1 year. Hence it is free card i also accepted and submitted all the documents. Once i received the card, after 3-4 days, from bank sending sms as please pay the minimum amount 3600. I was just shocked because still i have never used my card and also i have not generated the card pin, even though they keep on sending messages to pay the bill. This is really a big fake bank and also credit card sales team is really a big fraud people. They are focusing on selling credit card with fake promise... Please don't accept any credit card from this bank and also don't take credit card from this bank...

For your information, i have submitted all the docs to the mobile number: [protected]

I have paid extra amount (50, 000) to f&f my credit card balance, but still i am getting the bills.

I try to call your telephone numbers,[protected] or[protected] &[protected], but the numbers are engaged every time, so i am chasing card services since month & no one communicating with me, but sharing excuse to provide alternate number.

Could you resolve the issue, my bill date is 1st jan, 2019.

Amount submitted by me:-
26-nov-18: 20, 000 inr
13-nov-18: 16, 037.71inr
24-oct-18: 30, 000 inr
1-oct-18: 20, 973.45 inr
1-sep-18: 18, 462.98 inr
1-aug-18: 19, 550.44 inr

Akhilesh varma
[protected]