RBL Bank — false information provided about credit card
Cchinmay_icm on Apr 20, 2019
When i applied for the rbl bank card, i was told that the card is life time free. When i got a confirmation call about the card, i was suggested a different card variant, which was chargeable. I declined that variant and asked for my current variant (Titanium delight). I also confirmed that it is life time free, meaning even if i don't spend single rupee on the card, i would not be charged any annual fee.
Now when i called customer care they told that it is free for first year and second year onward it chargeable. Fee would be waived if i spend a certain amount on the card.
Please refrain from such mis - selling and fraud.
[Apr 20, 2019] RBL Bank customer support has been notified about the posted complaint.
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