Red Bus Complaints & Reviews

Hi
I want to submit that I booked four berth vide ticket no. TS6G27894087 & Pnr no. TS[protected]UDMY/293754/Durg - Patna, from Raipur to Patna and got allotted LB03, 04, 05'06 after paying a hefty and unreasonable price by redbus. I boarded the bus on 19/05/23 from Raipur bus stand and bus was for Patna Danapur. When bus came it was very dirty and interiors was in delaphidated conditions from which I got injured as well.br...

My money from amazon pay got debited but it didnt show booked ticket on red bus. Please either book my ticket or refund it asap....

I booked a ticket from Lucknow to khatushyam with PNR 517924&518875
From Red bus and traveling partner was anshi Raj travels.travel date[protected]. the bus was already started with 3 hours delayed from source point and left us before 200 Km from khatushyam.asked to travel rest distance with own expenses, we are very disappointed, we need our refund amount please help...

I did fill my travel relayed all info & GST detail but i didnt received the GST Invoice. I need this to claim my travel expenses, please do the needful ASAP.

MY TRAVEL ticke no- TS6A52724057
PNR:[protected] Trip Code: 95016...

I booked ticket amt got deducted but ticket was not booked. . Again I booked & ticket got booked. . I need a refund of first amount which got deducted where ticket was not booked. ....

I booked a confirmed ticket CITY CONNECT EXPRESS using the red bus app from Delhi to Dehradun on 4th May 2023. I was standing there at the boarding place right from 10:30 pm and the boarding time was 11:35 pm. But the bus operator didn't even call me when the bus arrived or not, I didn't know about that, because after booking the tickets, I didn't receive the message regarding the bus number.
Also when I called the bus operator who...

I booked a bus from redbus app and the driver doesn't inform me about his location of getting delay of bus by more than 1.5 hours and he informs me before 10 min then how can I board the bus and I cannot board the bus, So I request you to kindly provide the refund
Bus Name - K.N Nehra Travels
Route- Delhi - Gkp
Date of journey[protected]...

I have booked my ticket (TS[protected]-Maniraj P-Seat no:A) from Chitradurga bypass to Coimbatore on 11.05.2023 through Ravina Travels. The bus time is 03:10pm from Chitradurga bypass. The bus got delayed for 04:30 Hrs and the have informed to me @ 03:15pm only. Finally the bus has came @ 07:30pm at location. They have inter changed the vehicle from Ravina Travels to Bharathi Travels @ 11:45pm at Bangalore Majestic bus stand. Bharathi Travels...

I have booked my ticket (TS[protected]) from Chitradurga Bypass to Coimbatore on 11.05.2023 @ Rs.4213.95. The bus got delayed up to 4:30 Hrs and they informed to me at the last minute of departure time (03:10pm). The bus came at my location @ 07:30pm only. And also they have interchanged the bus from Ravina Travels to Bharathi Travels at Bangalore Majestic bus stand on same day mid night 11:45pm. Bharathi Travels guy insulting Ravina Travels...

Ticket ID: 687DPQ26
PNR:[protected]

I am writing to express my deep dissatisfaction with the poor service I experienced during my recent bus journey booked through RedBus. I would like to bring to your attention the multiple issues I encountered, which not only caused great inconvenience but also affected my health during the trip.

1. Unbearable Discomfort and Lack of Assistance:
Upon boarding...

I've a booked seats in a bus which picks up at 3:15pm on 12th May at the pickup point, but was allocated seats in a different bus which reached the pickup point at 00:15am on 12th May. The seats were booked for elderly passengers who had to travel on priority. There is no proper channel to connect with the customer care executive and was unable to cancel the tickets as well....

I booked U5 but someone occupied the seat already. They gave me U3 instead where the blankets are already used by someone. Curtain rods and led boards are not screwed and they used tape and ropes and it looks like it may fall down anytime. Bus was scheduled for 4.45 AM at Madiwala and it came to pick me at 6.30 to Madiwala. They were keep stopping the bus to fill the vacant seats. They were never worried about the onboarded passengers and...

I am Pradeep travelling on MR Travels Bus from Surat to Jaipur on seat S17 booked via Redbus. This bus was supposed to reach Jaipur at 1145 on 11 May 2023 but the bus is currently running two hrs behind schedule.

Moreover, the bus driver and conductor are over crowding the bus more than its capacity. Video of same is also with me.

Very poor service by MR Travels. I won’t ever travel by your Redbus and also...

Hi,

I booked the ticket using redbus on 5th May 2023, I used ICICI bank netBanking to pay the amount of Rs 2887.5/-

The amount was debited from my account, but the ticket failed to generate. It's been 3 days but still the amount which was debited from my account has not been credited to my account.

Following is the transaction details, can you pls check and let me know when will I get the amount?br...

Hi,

I booked the ticket using redbus on 5th May 2023, I used ICICI bank netBanking to pay the amount of Rs 2887.5/-

The amount was debited from my account, but the ticket failed to generate. It's been 3 days but still the amount which was debited from my account has not been credited to my account.

Following is the transaction details, can you pls check and let me know when will I get the amount?br...

Redbus cheating regular customers with out paying refund for cancelling the bus at last minute and no response and not attending the calls from my registered mobile number.

Here are the ticket details and I didn't get the refund till now, eventhough the bus operator cheated.
I raised multiple complains, redbus agreed to pay full refund,
but not yet paid till now.
Blocked my registerd mobile number, not...

Two seat booked for 24thApril from Durgapur to Kolkata via redbus application, bus has been cancelled on the time of departure.complaint have been registered to redbus made several times but no proper communication done from there end . Issue report Ted on 24 th April and calling customer care almost daily.but no refund received yet....

I booked 2 tickets to travel from Banglore to Madurai Orange travels for SARAVANAKUMAR & VIJAYALAKSHMI travelable on 11.05.2023. So for we have not received the tickets. kindly arrange to send the ticket details immediately to enable them to travel without difficulty.

I have also not received the cancelled ticket of Rs.2100/ booked on 05.04.2023 . reference No.PAYTM[protected] NET605645 . kindly verify and arrange to refund...

Hi,
My name is Ashish Raikwar and I booked 3 AC Seater tickets for me and my friends through redbus for travel from Noida to Lucknow on 05/03/2023 in ANTRIKSH BUS SERVICES (OPC) PRIVATE LIMITED. we were told to arrive at the ADVENT IT PARK, Sector 142, Noida at 11:15 pm. We came there at 11:00 PM and call the bus conductor several times but he didn't respond and later switched off its phone. after a while he picked and said he will...

Hi team

My bus timing was at 2:50am and I don’t get any notifications about the delay
It has been delayed for 2 hours and I was in mahipalpur which is the most unsafe place in Delhi and these people don’t have courtesy to inform about their delay and there is no cancellation policy

Dear Deepangi Your booking is confirmed For 3 seats booked for Delhi-Rishikesh, 06-May at 02:50 AM, Seat No.M, N, O,...