Red Bus Complaints & Reviews

Hi All,

I have booked 2 tickets through red bus on 19th oct in NRT travels . Unfortunately the bus got cancelled .They have confirmation that within 48 hrs the amount will be refunded . Since 2 months am making follow up for my refund . Am not getting response neither from red bus or Nrt travels . Worst service ever I had faced . Am facing mental agony because of this which cannot be tolrated .A week ago when I called the...

I have an issue where redbus booking shows 2+1 seater and the bus come as 2+2 seater, which i didn’t prefer as its not conform for me.
And support agent takes a very longer time to respond and finally when they pick they are not intending to resolve the issue, rather they pretend like they can’t hear the customer and disconnects the call and closes the ticket. No other way to report it voice this issue.
When they can’t...

Sir
Iam not able to cancel my ticket booking on red bus site from tripathi to rajahmundry on 17th ticket no : tmcy40922774 total : six passengers
I tried several times on official red bus site, which is asking me to contact mobile number [protected] for claiming my refund, were as the person attending the phone is asking me to call redbus for refund.

Please help me in cancelling the ticket
Regardsbr...

Now surprised to see my seat no is b19 in saw traders. At booking time seat row showing without window and also showed more two rows after b19.
But in bus my seat is window and. Last row. Kindly logg my complaint and satisfy why not i go to legally. Booking details below. I am feeling cheated. It's totally against consumer law.

Saw traders
Track live location of yourbus at https://goo.gl/UUoEXg.
Busno:...

Case 1: dated: 25th nov. 2018. Redbus case id: 6138462
We booked a volvo bus with redbus for 25th november. We were travelling from manali to delhi. My bus was scheduled at 6:00 am and was suppose to reach delhi at 08:00 pm. We took the bus at scheduled time. After travelling for 10-15 minutes. The bus driver stopped the bus and halted all the passengers for around 2 hours at a place where there was nothing around. The staff told us...

I cancelled my journey ticket in 20th October, which charged around ₹3141.60. Till date I have not received any kind of refund. I am literally trying to contact your customer care number but it's not picking up, the automated voice always says please call from you registered mobile number which I am doing.
Further the issue in help menu is again and again showing the issue is resolved, which is NOT resolved. This is the worst customer...

I forgot my spectacles in tirumala alaghu travels popularly known as"tat" travels bus, i asked their put my spectacles in your chennai office, i will come and collect, but they do so, and also i came to their office 2times they said you will come tomorrow morning and collect, they won't give proper response, i came every time by asking spectacles are there in office or not, they said yes it is there, today heavy rain in chennai i came to...

I have booked a msrtc bus ticket through rebus for 8th of november 2018 from pune to barshi. Bus should come to the boarding point on 8.35am but we have waited for 1 and half hour on the boarding point but the bus wasn't come and there is no notification call received from the transport. So we have boarded our private transport by paying 500 for each person and went to the barshi. When i complained they told me to meet swargate bus stand....

We supposed to travel from mysore to ooty at 12:30 pm. We called the driver at 12:40 pm, he told that we are 80 km away from your boarding point, so you have to wait for 2 hours more. That means the bus was 2 hours 10 minutes late. Then we tried to cancel the booking but it was not possible as the cancellation was not possible after boarding time. Moreover we called customer care who assured us of 100% refund. Inspite of all these flaws,...

Hi,
Recently Booked a ticket (TMCX[protected] which cost me 1050 RS then I recsheduled a ticket which has cost 905 RS but resheduled me difference amount

While booking I have 75 RS wallet amount which is also they should return
75 + 145 = 220 RS should be added to my wallet or my account.

Thanks and regards
Abhishek...

I booked a ac sleeper bus in kalpana travels kanpur through red bus from delhi to kanpur for 5th november 2018 at 10:35 pm from mob no [protected] with name sudeeksha mishra whose booking id is s1811040033154396066372 and paid rs. 1784. But, as the bus driver made an accident and the bus got seized all the sleeper passengers got adjusted to a seater bus whose cost was just 800 rs (As the conductor was charging on the spot booking passengers...

I booked my bus ticket by redbus on 10 november 2018 (Ticket number (Tin): tmc[protected] from kanpur to indore for dated 11 november 2018 that tckt amount was 3810/- rs. And cancelled it on 10 november 2018.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your...

I tried to book a ticket from Kolkata to siliguri on 12/10/18 through Red Bus on Loknath travels. During the booking process I paid price for tickets but ticket didn't got generated. The transaction is done through BHIM app using UPI. I talked to Red bus Customer Care and they asked for RRN number to refund the amount. I provided the RRN number but still I did not got my refund....

Tmcd69799104.
I had booked ticket from tenkasi to bangalore on 7 the december 2018 in the name of mr. Murugaiah.
Due to done reason, couldn't able to travel on the same day. To be cancelled the ticket, but the message is showing that cannot be cancelled.
I contacted bus operators and red bus also, not supported to refund.
This is the worst xperience i ever get from redbus.

Pls take the actions to...

Hi,

I was traveling from kanpur to delhi in shatabdi travels bus on 1 december 2018, i boarded the bus around 7:30 pm my seat number was s9 which was non-window seat as per red bus chart (But in bus s9 was window seat and s10 was non-window seat) in mid way another took the bus and he was claiming non-windows seat which was s10 booked on his name and bus staff member came and listening to the matter and he misbehaved thrown...

Me and my pregnant wife book ticket thorough red bus app from my sister in laws phone, as per online i have booked 1 and 2 seat (Lower birth behind driver side) even i got the msg from them stating that seat confirmed and booked amount 1336 rs from boriwali to pune. When i reached at departure point i received call for pick your bus from national park instead of gokul hotel. So i paid bare 2 different fare for rickshaw that is 60 +70. When...

My name is not ravi shankar but i am constantly being called that instead of my correct name, which is shankar s. Plus, despite writing to the national consumer forum of the indian government, i have been receiving some ravi shankar's bus tickets but at my email address. How would the redbus brand managers feel if i call them redbug or by someone else's name but sent to their email address? I have even been lied to by redbus that they have...

I have booked ticket from mumbai (Boarding point: kalamboli mcdonald) to mahabaleshwar for 11th dec 2018. I booked this ticket on 29hnov 2018. I made payment through phonepe. Money is deucted from bank account using phonepe. Also phonepe confrims the same in app. But redbus gives error saying no payment done and hence ticket can not be booked. Please have a look at the attached screenshots. Lodging complain here as customer support team could...

I booked 2 bus tickets by redbus on nov 13 (Ticket no: tmc[protected] from banglore to pathanapuram dated december 23 of tickets charge total rs - 3030 & i cancelled it on nov 22. Then they forwarded one mail on my email with cancelled tickets (Reference id no: [protected]) but the cancelled amount was not credited to my account. They showing the status that they will refund the amount with in 7 banking working days. So please refund my amount...

I have booked ticket to travel from Bangalore to Coimbatore. The amount has been deducted from my account no booking has been made.
BUS :SRS Travels, 22:30, Amount 499, Date : 28/11/2018.

Request you to kindly make refund as no booking has been made

My register mobile number is [protected]

I called and discussed with your help-desk. They confirmed that the amount has been deducted and booking...