Red Bus Complaints & Reviews

Dear red bus team,

I have booked online in red bus site by universal travels on 19th jan 2019 traveling date 19th jan 2019 10.30 pm mayiladuthurai to chennai but i am not travel the universal travels we are waiting 10.30pm unable to contact boarding point mobile number which is switched off. More than 2 hrs we are waiting there the bus not came and nobody call me. So kindly cancel and refund my paid money (2010 rs). Please...

I have booked one ticket from chennai to paramakudi from my mobile number [protected] on dated 12.04.2019, jouney date 14.01.2019. So
Ticket is not booked but amount rs, 1173 debited my account.

I have contect red bus custemer cared. He told me next working days. Still not credited my account. You will return my money or not.

Regards
Kannan m
[protected]...

I've booked vijay travels to travel from vadodara to dombivli on 14th dec 11 pm via redbus. I got a call from travel agency at 10:30 pm saying that the trip has been cancelled due to some police clearance issue in ahmedabad. Immediately i'd contacted redbus via mob app but no response. Past 37 days i'm behind redbus for my refund but still i didn't get my money. Already i'd shared the contact no of the travel agency person from whom i have...

I have booked ticket from coimbatore to karaikal ticket no tmdp79267939 then i have cancelled my ticket on jan 4 2019 but still i didn't receive the refund amount. My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days

Why they are not refunding my cancellation amount and my request is to please refund my money....

Hi Redbus team,

This is regarding a bus booking I have done in 16/08/2018.
My name is Gibin George
Phone number registered: [protected]
The bus operator cancelled the trip and Redbus promised a refund. I have called the customer care more than 5 times in this regard. The only reply was the amount will be refunded in 24 hours each time. And I raised ticket for this issue multiple times in the helpdesk as...

Dear red bus team,

I have booked online in red bus site by kantipudi travels on 19th jan 2019 traveling date 20th jan 2019 06.55 am hyderabad to bhadrachalam but i am not travel the kantipudi travels because that time bus cancelled not arrange any other bus that is the problem of ticket cancellation. Please find the below ticket details.

Ticket details:-
Ticket no: tn2n25428296
Total fare: total...

I have booked the bus ticket from ongole to hyderabad on 15th january 2019 but when i reached the boarding point bus operator told that your ticket was cancelled but i have not received any information regarding this through mail or message on same day i complained but till now even after 5days i have not received any reply, because of this the next day i am unable to reach the office so i lost rs3000 who will pay, this is really disgusting....

I booked ticket from srikakulam to vijayawada in red bus application on 13/01/2019.in the afternoon itself svkdt bus opertaor called me that bus is cancelled and your amount will be refunded (Operator phno : [protected]).in the afternoon itself the bus is also removed from the site. After 2 days on 15/01/2019 i saw the redbus application and noticed that my ticket is not cancelled and refund is not initiated. Then i called the redbus customer...

Amar rajesh patil
My jio number - [protected]

I have done recharge my jio number [protected] 399₹ date-17/01/2019 the recharge through red bus application done the recharge is successful and amount transfer redbus to jio but recharge benefits not received my jio number the confirmation message and e - mail received by redbus.
What is problem recharge not done?
I have received confirmation messages through...

Hi,

I booked a ticket from mumbai to hyderabad.
Because of change in schedule i reschedule it. The ticket i reschedule is of lower amount but i didnt get a refund. 80% of my money is deduct as reschedule charges.

I talked to the customer executive regarding that none of them gave me satisfactory reply.
Executive talked to me in very rude manner. I never expected such type of behavior from red bus....

I booked my bus ticket by redbus on 12 jan 2019 (Ticket number (Tin): tn2e12438871 from hyderabad to hospet for dated 12 jan 2019 that tckt amount was 1065/- rs. And cancelled it on 12 jan (Tracking number is [protected].)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5- 7days (For your reference i am...

I booked ticket for srikakulam to vijayawada through redbus, but they cancelled the bus and informed over phone by the bus operator. We were informed that we will get our reimbursement. We called the travels and checked with them also. After that intimation the bus is also removed from the redbus site. Red bus is not initiated the refund then i called the redbud customer care and informed the situation and told them to initiate the refund...

I book bus through redbus but there is no bus. I can't get call back from redbus executive as he promised me to call regarding my boarding point issue.
I called 4 time to redbus for my bus number details but i can't get bus no and contact no of bus operator. Every time your representative put call hold for long time and wasting my money and time. Finally can't get bus for my journey. Due to this i had to pay penalty to party as i can't...

I paid for my ticket through google pay, the amount has been deducted but the ticket has not been issued. I called the customer service regarding this issue and i was ensured that the refund will be done within 24 hours. But its been more than the stipulated time and i didn't get any update or refund till time.
Date of incident: 16/1/2019
I request you to refund my amount of rs.1380...

I booked tickets for hyderabad from pune through redbus, but they cancelled the bus. We were informed that we will get our reimbursement. We called the travels and checked with them. The travels cancelled our seats and we will get the reimbursement in 3-4 days. It's been more than a month but did not get any refund. They are not responding properly to the calls.
Journey date: 21st dec'19
Ticket no: tnd[protected]
Pune to...

Hi
I booked a ticket for pune to ahemdabad
Ticket number-tmdf55695895
.. For 1st of jan which i cancelled throught..
Redbus says the refund has been completed by them but its 20+ days and i havent receive my refund in my bank account
I am fed up with the service and you guys dont even look up on this matter..
Now you tell what should i do.
I just want my refund asap..
Because its making...

I refereed two of my friends and they successfully completed their journey. But i did not got any referal bonus. For that i called as well as mailed redbus. They are saying that my account is not reflecting. I called 8 to 10 times. I have mailed 3 times with all the screen shots as propf of my valid account. I am taking continous follow up from the last 7 days. But every time i get the same reply that "your request is processed to backend...

On the online booking while i booked from red bus application their was showing me 34 no. Seat in the second last row of the bus n there was 39 seats in bus in online seating arrangements while actully i am in bus there was only 35 seats in total and for me it was last row to travel and also in last row there is no hand rest no semi sleeper and no shut down for ac flow in winter night...

Ticket no: tmdp22069780
Pnr no: ts[protected]pkok/ored346395/thanjavur to hyderabad (H16) was cancelled by the bus operator due to vehicle breakdown. I received confirmation on 7th jan'19 that refund would be credited to my account within 2 days. Till now there is no refund. This is not correct. It is hard earned money of passengers. If there is no refund then i will approach consumer court for grievance....

My name is kalidoss, i have booked ticket at 12/1/19 in redbus web from chennai to mannargudi journey date 13/01/2019 but i wrongly booked ladies seat, so the bus operator did not accept that so i got out from the bus, i didn't travel at that bus, so kindly refund my money.
Pnr no. Aptj1cm51t580,
Ticket : tn2e12545872
My contact no. +91 [protected], [protected]
Mail : [protected]@gmail.com...