Red Bus Complaints & Reviews

I have booked ticket from mumbai (Boarding point: kalamboli mcdonald) to mahabaleshwar for 11th dec 2018. I booked this ticket on 29hnov 2018. I made payment through phonepe. Money is deucted from bank account using phonepe. Also phonepe confrims the same in app. But redbus gives error saying no payment done and hence ticket can not be booked. Please have a look at the attached screenshots. Lodging complain here as customer support team could...

I booked 2 bus tickets by redbus on nov 13 (Ticket no: tmc[protected] from banglore to pathanapuram dated december 23 of tickets charge total rs - 3030 & i cancelled it on nov 22. Then they forwarded one mail on my email with cancelled tickets (Reference id no: [protected]) but the cancelled amount was not credited to my account. They showing the status that they will refund the amount with in 7 banking working days. So please refund my amount...

I have booked ticket to travel from Bangalore to Coimbatore. The amount has been deducted from my account no booking has been made.
BUS :SRS Travels, 22:30, Amount 499, Date : 28/11/2018.

Request you to kindly make refund as no booking has been made

My register mobile number is [protected]

I called and discussed with your help-desk. They confirmed that the amount has been deducted and booking...

I travelled from surat to pune and back on 14 nov and 21 nov 2018 and booked ticket online through redbus.

I did not get gst invoice and i require gst invoice. My ticket pnr is as follows
Surat to pune:[protected], 14 nov 18
Pune to surat :[protected] nov 2018

I contacted both operators and redbus still date i did not get gst invoice.

Redbus should be generating gst invoice so that...

I have done recharge on October 31st 2018. But Unfortunately payment has been failed after that I have received email stating that your refund will be credit in seven business days but till now I didn't get refund amount.

Mobile Number : [protected](Airtel, Andhra Pradesh)

Order id :[protected]Rs/-)

Order id :[protected]Rs/-)...

I booked a ticket tho redbus to travel by essar from coimbatore to karaikudi for two tickets (Ticket number tmch27437580 dt 24th nov 2018. But we both were not able to travel. At the same time we could not able to get our money for refund the amount.

We approached red bus / essar travel office but no body is listening to our grievances and finally i lost the total my entire amount of rs.770/-

I felt very bad...

We had requested redbus for a bus hire of 25 seater bus for 24th Nov 2018 from 6:00 Am to 11:00 PM and booking was made 3 days before the travel date. We paid 1020 INR for the bus for booking confirmation in advance.

We got the ticket and confirmation mail on successful booking of bus stating that we have to pay rest of amount to driver as cash and redbus will forward the bus and driver details a day before journey starts....

I had to book tickets for 1nov 2018. When they cancelled my booking twice.
I was charged from my bank account and it was not a transaction issue in which case it's the bank's responsibility and one definitely receives the amount within the given period.

I was told the refund will be given within 7days.
However they kept the issue open, and even on writing multiple enquiries no reply was given.
They just...

Hey i booked my ticket on 4th november from delhi to chamba for himsuta.. But later after 15 minutes of transaction from my account, i received a text message on my phone that my ticket is cancelled and the amount of ₹1295 will be refunded within 12 working days but till this time that is 25 november my money is not refunded..

Please process this complaint and refund my money.
Proposal no. [protected]...

I have booked from villupuram to madurai on 20th oct and boarding time @ 2:15 am. Bus never turned up to pick me up. After calling the customer care.. It was informed that bus didn't come to the boarding point said bus unaware of the passenger waiting at the boarding point. I request for a refund and every clarifying so many times, the company stands by the operator and ripping off the customer's money for their survival. Don't believe this...

I hate to take bus by seating last row and will never buy if only left last row.
When i buy ticket is swat number 17 & 18, at the end when we got the ticket seat number become 26, 27 which is last row!
This is first time i experience change of seat allocation without informing us!
This bus is under company starmart.
Bad experience for me to travel along from singapore to penang.
I just wonder if the...

I had canceled my tickects through redbus from hyderabad to goa with ticket number (Tin): tmcd89325232 and arn number[protected]. Rupees of 1440/_ not yet received my refund so please kindly help me to get my refund. My debit card number [protected] and account number [protected].. So please respond nd please solve my problems
Thanking you...

I booked 2 seats from redbus and that costed me 6150 inr.
Bus didnt arrive for more than 3 hrs and then we had to leave using private vehicle because o[censored]nprofessional service by redbus.
We tried reaching out to bus operator and driver, but none of them picked the call and didnt even call back to inform about bus.

Its been 11 days since i raised the compliant to redbus and still waiting for their call and resolution....

The bus was supposed to be a sleeper coach which stops just at very few places during the night (may be one or two). I have travelled a lot while I was working in Bangalore (Bangalore to Cochin, Bangalore to Chennai, Bangalore to Ooty, Bangalore to Hyderabad etc). This was not a first time for me.

So, this bus was dirty, A/C was horrendous and the window was loose and hence most of the time the window gets opened when the bus...

I booked a ticket from delhi to kanpur and the cancelled the ticket on 2nd november, 2018 and today is 20th november, 2018 and still, i did not receive the amount back and there is no proper mechanism to get clear status of refund process.
Ticket details:
Ticket number (Tin): tmbd89697777
From: delhi
To: kanpur
Date of journey: 05/11/2018
Travels: uttar pradesh state road transport corporation (Upsrtc)br...

I booked a ticket for 6th november, 2018 from coimbatore to chennai in vignesh tat travels. I cancelled the ticket on 29th october, 2018. I should have got a refund amount of rs.900. But still the amount has not been refunded.
Ticket id - tmav24265685
Route - coimbatore to chennai
Travel date - 6th november, 2018.
Cancellation date - 29th october, 2018...

Dear team,

This is a hard complaint against your service that this is the my life time worst service by you. Your provided bus is very high tickets and service is very worst just like road side khatara bus.
They are not given us any water and in mid night they suddenly woke me and shifted my seat to another one.

This is my life time worst service please don't do again this.

Regards, br...

Hi,

I am making this complaint here as i cannot even find the right number to call redbus as their customer care numbers are not working.

I was trying to book a bus from bangalore to chennai on Nov 12 Monday night. I was booking the asian express bus and used amazon wallet to make the payment. the wallet got debited but the ticket was not booked. i called customer care and they mentioned there was a technical...

Hi,
Iam k. naga nanda varma my contact number is [protected] and my ticket number is TMC[protected]. Date of journey was on before last week friday i cancelled the ticket on next day. till now i didn't get refund amount. very poor service is providing...worst service they don't know the satisfaction of customer.. they are playing with customers. till now i didn't get my refund money.....

I stood in my position of bus pickup 30 minutes before time. The bus driver calls after 2 mins of my call to him, shouts foul and says that the bus has left. I was with luggage, and my health was down, so I preferred canceling the bus. Please provide me my genuine refund. Because of that, I almost missed my Interview. This type of behaviour is way too unprofessional and user friendly. Plus I was completely new to that locale. I urgently need...