Red Bus Complaints & Reviews

I booked a ticket on 17th Dec, through redbus from chennai to erode (fare amount- 670 rupees) but the travels(hebron travels) they cancelled the ticket due to some mechanical issues on the traveling date.i contacted redbus they said the amount will be refund within 5-7 bank working days but still i dont got any refund to my account its been around 15days. so plz refund the money to my account
Ticket no :TMDB89520017
I have...

Hi, i booked bus (Yukta travels yash) from pune to shegaon travel date 29-dec-2018 (Ticket id tmdq[protected] but bus got cancelled. I received this confirmation from operator they said that they are dropping an email to redbus about cancellation and i will be notified then by redbus and will get refund later but my refund is not yet delivered also not received any email from redbus.

And now yash travels people are not ready...

Hi Team
I have booked ticket on red bus .. bus is cancelled by operator .. still i am not getting refund . Kindly check and do the needful.

I have call to customer care they are not support.
Kindly note ticket TMDN25106963 for the journey from Chennai to Sathankulam has been cancelled on 26th December 2018 amount will be credited to your wallet....

Sir/mam,
Iam siva subramanian. I booked in dhanam travels by redbus on 24.12.2018. And ticket conformed immediately. Ticket no: tmdk95473929. Passenger name:siva subramanian (Male), thanga anna lakshmi (Female). Departure time:10pm dec 29.12.2018. Seat no: l3, l4. But they sent message on 29.12.2018 at 1.52pm (On jouney date) which your ticket cancelled. Then i tried to contact both of them (Thanam travels and redbus). But i can't....

I had booked two seat on 22.12.18 for kolkata to siliguri for 23.12.18 (Ticket no. Tmdg[protected]. After booking i got the tucket confirmation message in which there was a contact number of bus agency (Friends travels). As per the message, boarding point was esplande bus stand, near metro gate no 3 and the departure time was 7.00 p. M. I reached there at 6.30 p. M. & was try to contact continuously, after so many attempted they picked my call...

Ticket Number: TMDN11083046

PNR: D3EZ3C99

I missed the bus as bus left Balurghat bus stop at 5.30pm... I contacted the person from Bus operator via contact number and they told me bus left an bridge a is under construction... But neither bus operators nor Redbus is responsible enough to inform me about the new timing... I want my refund back... For your mistake I am going to miss my train from Kolkata... And...

On 18-Dec-2018, I have booked a bus ticket through redbus app to Mangalore from Bangalore using Amazon pay wallet and sbi debit card. Due technical issue bus got cancelled. I got message from redbus about the refund with reference number. But even after seven working days refund has not been credited to my account and there is no amount with reference number when asked with SBI customer care. I have given complaint to redbus but there is...

I received call from operator mid night 1:30 and informed that bus was cancelled and denied to arrange alternate bus. I tried to get refund from 21-dec-2108 and i called so many times to redbus but didn't get any response or call back. This issue is already escalated 3 times but there is no meaning for escalation here. Every time customer care executive said we will call back to you within 15 min but i didn't receive any call from redbus...

Name : k prem kumar,

Upi transaction id :[protected]

Transaction :[protected]

Note : kindly, refund my amount which has been deducted, but the ticket has not recieved.

—
*note* : please check the below message.*
Dear k prem kumar,

Greetings from all o[censored]s, here at redbus!
Thank you for reaching out to us regarding the failure of your...

Bhavnagar lords hotel booking for 29th december to 30th december done on 28th december at12:20 am. Amount of 2431 indian ruppees deducted from my account but booking not done. Even refund is not iniated even after email done by me to the redbus i request redbus to refund my amount and cancel the booking as soon as possible booking done with hdfc bank....

I booked a bus in redbus app. While traveling i found lots of cockroaches in the bus and i complained to the redbus they are very careless and they are showing me the importance and they charged me 1200 for the bus ticket but everything is wasted. I can't even able to sleep in the bus and bus operators also very careless and they didn't even listen my words. I want redbus to refund my money and i want a immediate response from redbus... The...

Ticket no.: TMDE48832703 :
BOOKING MOBILE NUMBER: [protected]
BOOKING EMAIL ID: [protected]@gmail.com
No. of Passengers : 4
I HAVE ATTACHED SCREENSHOTS FOR INFORMATION PURPOSE.

I made booking Ticket no.: TMDE48832703 from Jammu to Delhi at around 9 pm. SInce on getting the email at 8:48 pm; I came to know that I had booked the ticket for the bus for same day i.e for 19th instead of 20th December 2018.br...

Booking id tmdn75659000
1st time booking, amount debited ticket not done., added for immediate refund and then booked. Ticket was booked in the second try.
In cancellation, refund got to wallet, despite the original source of booking, i. E. My card.
1st attempt failure was a problem at red bus end not mine.
Refund needed to original source, my card....

I have booked my bus from redbus.in from mumbai to surat on 24th of december & they cost me so high for the low level of bus thats not all, they also provide me non ac bus for the ac bus booking & bus also late for the date & they refuded me for the same issue just rs 250 for one ticket & original ticket price is 1225 inr. They are very bad in their service & also provide very less refund for the coustmer. Please help so i can get more refund...

I had book the ticket from latur to pune twice and i did not got the ticket, after reaching to your customer care i came to know that my money will be refunded back with in 3-4 working days.
Now its more than 1 week and i haven't received my money back. Also tried reaching back your customer care but it was of no use.

Regards,
Nikhil gadave
[protected]...

The travels cancelled my ticket through redbus from chennai to dindigul with ticket number (Tin): tmce93852415 rupees of 495/_ not yet received my refund so please kindly help me to get my refund. I have called customer care they sent a arn number but it says the number is invalid when i entered gst port. Before i called i checked the refund status for that i have received a message as "will be refunded within 7 working days".. I have included...

I had booked 3 tickets to shirdi from bengaluru on 4th december. Today 23rd december i tried cancellation and the app says not possible and customer care has given a complaint no. And revert will be 24 hrs. But the policy before booking was 85% refund upto 2days before journey is applicable. Today the red bus customer care says there's no cancellation available....

I booked my bus ticket by redbus for 2nd 2018 may (Ticket number (Tin): tmcq95358203 from borivali (W) gokul-mumbai to goa 2011 that ticket amount was 1430/- rs. And cancelled it on 2nd may by global travel agency due to cancellation of bus.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your...

I make the payment of my ticket on 21 dec 2018 but still did'nt get my ticket. I want to refund my money. I book the ticket for 25 dec from rishikesh to jaipur i made the payment but still ticket did'nt recieved. I want to get my money refund. I make payment through upi transfer but did'nt get ticket it's price is ₹480. Kindly, refund my money as soon as possible and please get this site block. It's my first time to book from redbus and...

My refund amount of 4260 rs for 2 failed transaction is pending for 9 days. I was actually waiting for 5-7 business days as i got an auto responder immediately for those 2 failed transactions. However, the wait time was over and i tried to reach the customer support many times by now but nobody has turned around to me with an update.

Req id: 6338805
Req id: 6338640

I would like to get the refund amount...