Red Bus Complaints & Reviews

My bus ticket number tmbx56785607 bangalore to coimbatore 11/11/18 bus operator left before the boarding time from marathalli. When i called and asked where the bus is i was told to board from bellandur. On my way, i called again to check and was told the bus will not have any boarding at bellandur. I missed my journey due to the bus operator. Raised complain to redbus but they are just apologizing and saying feedback will be communicated...

Hi All,

This is Noel here. I had booked tickets from Bangalore to Pondicherry on 16th Nov'18 and return ticket on 18th Nov.However due to Cyclone in Tamil Nadu, I wanted to reschedule my tickets as it was clearly mentioned in my ticted that I could reschedule the tickets before 1.59PM on 16th Nov for Bangalore to Pondicherry trip and reschedule Pondicherry to Bangalore trip before 17th Nov 10.45 pm. However when I tried rescheduling...

Sir i am having issue related to refund as when i booked my bus dated on 11 nov morning.i got a message of cancellation from red bus at afternoon.As per the message i rebooked my bus for 13 from make my trip.So i didn't get any refund for my trip cancellation .I also got a confirmation message on 13 morning but as i had already bookes my tickets from another website i want my refund back.And i tried to call on the customer number provided...

Ticket No TMU[protected] Delhi to Kailadevi on 10/11/2018----No Bus available

Ticket No TMBV 13629941 Karauli to Delhi on 11/11/2018---No Bus available

03 Passengers were Booked
Passengers Names Ramwati Jha, Vinita Jha, Avdhesh
onward journey fare - @Rs.700per tkt Rs.2100/ and return journey tkt @450/ per tkt Rs.1350/

Fare- 2100+1350= 3450
They had cancelled the bus before 1hr....

मैं दिनांक 05.11.2018 को दिल्ली से badaun उत्तर प्रदेश को दो शीट बुक की थी परन्तु जब मैं आनंदविहार पहुंचा तो वंहा कोई भी बस नही थी और ना ही कोई हेल्प करने वाला था मुझे इंतज़ार करने को कहा...

My transaction id is [protected] and reference id is [protected]. We have booked tickets through red bus in hebron transport from chennai to madurai on nov. 7 2018 @ 11:15 pm. We got msg stating tat bus has been cancelled due to unavoidable reasons and my payment ll be refunded within 2 working days. But till now my payment has not been refunded. Kindly do the needy as fast as possible....

Journey was confirmed from deoria to lucknow (Charbagh) for two seats at a upsrtc bus booked through redbus but the bus conductor denied any confirmation of booking while boarding and asked for fresh booking. Refund is required as their was no journey done due to redbus non confirmation. The bus booking pnr number is - xchb[protected]. Ticket were booked for two people i. E. Rajesh rai and divya rai. Ticket id is tmc[protected]. The total...

I have cancelled my red bus ticket on 3rd nov-18, till i not yet get refund amount from red bus. Regarding this i have send mail & contact red bus customer care also. No use worst service.. As per red bus statement refund will be paid with in 72 hours. But now 312 hours gone.. Not satisfied with red bus services.

I have attached cancellation confirmation mail from red bus

Find the details
Name : 69677044...

On 08.10.18, i booked a ticket for two passengers to travel from tirunelveli to chennai on 13.1018 through redbus site. The ticket number is tmb[protected]
. Due to unavoidable circumstances, i was forced to cancel the above ticket on 09.10.18 and i received a message that the cancelled ticket amount of rs.1620/- will be refunded shortly. But, i didnot get the amount till today. On 04.11.18, i made a complaint through email to the redbus...

Hi i am anitha using red bus app in my mobile. I cancelled my ticket
(Booking id : tmbz[protected] and the amount is credited to my red bus wallet. I want to transfer my red bus wallet amount to my bank account. And i have requested for the same already. So please consider this and proceed with the same as soon as possible.

Email: [protected]@gmail.com
Req id:6016370...

Redbus
Allu arjun
Prakash sangam

Dear sir/madam,

I had booked a tempo traveller (13-seater) on 27/10/2018 with discount offer trip id (M4hwepnpl5). On red bus.

As per terms and discussion for any changes in pick up timings i was told to directly get in touch with ms. Poonam travel operator.

Operator name: rent a car email: rentacar.net.[protected]@gmail.com phone number:...

Hi Team,

I tried to book the ticket on 10th November from Sankeshwar to Bangalore. But it didn't book but amount(4200) has been deducted from the account. Transaction ID :[protected]

Then again my husband booked the ticket on the same day. Seats are :L14, L15.
Ticket number :TMC[protected]

I am requesting you to please initiate the refund amount.

Thank you.
Warm Regards,...

Date 14 october 2018, bus ticket no. Tmba61394878. Journey was expected from gurdaspur to chandigarh. After reaching to spot bus operator said bus is cancelled. Red bus didn't informed us regarding bus cancellation and we struggled to reached the destination. Since (30 days passed) i have called and emailed so may times to red bus to refund my amount they simply say bus was not cancelled we will not refund. Even i send them call recordings...

On 10.10.2018, i tried to book bus tickets (Twice) and the amount got deducted from my account. However, ticket was not booked. Initially they told to refund the same in 7 days. After 7 days there was no sight of money coming back. I tried to contact their customer care, but there was no response. I contacted them through e-mail, they have requested for account details and the same was provided on 06.11.2018. Even now neither i received response...

Dear sir
I'm booked ticket through redbus app on 11th nov at afternoon for 14th nov from pune to dondaicha fair amount rs - 695 and i want to cancel the ticket on same day through app it's showing it's not possible to cancel when i'm ask to customer care they told that it's not in policy of bus operator, i'm check before booking there is no clear communication mention regarding cancellation policy with time period and deduction, after...

Booked bus ticket through Redbus.in via PNR K6419845 dated 12 Oct 18 from Thrissur to Banglore.
The trip was cancelled by the operator. But even after completing almost 1 month, amount is not refunded.
I have contacted redbus customer care for refund. Their reply was that the complaint is escalated to the concerned department.
Now i have received email stating that the complaint is resolved. But unfortunately i didnt...

Hi, please take a steps to resolve my issue. One month crosed still i didnt receive my money. I booked a ticket on oct14th, from paramakudi to chennai. Because of network problem, money would deducted twice a time. I contact redbus team more than 2weeks still no one respond. Please find the below details and help to resolve my query. Please take care of steps to consider my issue.. Find below fotos...

I booked a travel bus from kanpur to delhi on 11 nov 2018 by red bus app (Safar express tour and travels). Before one week agent call me n said bus has been cancelled by bus owner so u can’t travel on that particular bus.. Refund will be back with in a week. On red bus app trip details was showing in cancelled list upto 11th nov 2018 and from 12th nov onward it’s showing in completed trip. I face lots of inconvenience due to this cancellation....

I have booked a round trip using redbus from bangalore - wayanad on oct.
Trip id : tmbc[protected]th oct from bangalore - wayanad)
Trip id: tmbc[protected]Wayanad - bangalore).
Both ticket are booked on sam travels. On the day of travel redbus/sam travel cancelled the ticket due to technical issues. This situation spoiled my vacation and i was forced to cancel my return ticket. Now redbus has deducted 800 rupees as cancellation...

We have booked 49 seater vehicle for distance of 800 kms oneway. The bus was arrived 5 hours late for pickup result in delay of marriage ceremony. The bus was not in good condition. No head light, water leakage, breakdown sevral times. H ave spoke to red bus representative and there was straight refusal saying no bus available. While returning, the bus was got breakdown again in mid of forest. We have booked another vehicle and reached our...