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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 104

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Website:www.redbus.in

I make the payment of my ticket on 21 dec 2018 but still did'nt get my ticket. I want to refund my money. I book the ticket for 25 dec from rishikesh to jaipur i made the payment but still ticket did'nt recieved. I want to get my money refund. I make payment through upi transfer but did'nt get ticket it's price is ₹480. Kindly, refund my money as soon as possible and please get this site block. It's my first time to book from redbus and...
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Cinny Abraham
from Thiruvananthapuram, Kerala
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poor customer support | refund not reflected after 5-7 business days

Address:Bangalore, Karnataka, 560068
Website:www.redbus.in

My refund amount of 4260 rs for 2 failed transaction is pending for 9 days. I was actually waiting for 5-7 business days as i got an auto responder immediately for those 2 failed transactions. However, the wait time was over and i tried to reach the customer support many times by now but nobody has turned around to me with an update.

Req id: 6338805
Req id: 6338640

I would like to get the refund amount...
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rahulravinair
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket booking payment via google pay app .payment is successful but ticket not booked

Website:www.redbus.in/bus-tickets

Date of Incident: 16 November, 2018.

Description: Bus ticket booked for Journey Date -12th December from Mumbai to Sawantwadi. Payment of Rs.950 was remitted successfully via Google Pay (UPI ID-redbus@axisbank)however the web transaction at Red bus site failed and ticket was not booked.

I had waited for more than 7 business days expecting a reversal as per prevalent industry norms. I had then approached the Customer...
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plmanisha
from Delhi, Delhi
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ticket canceled - amount not refunded

Address:Mumbai City, Maharashtra, 400097

Ticket no: TMCW14444644 for Red bus from Hospet - Mumbai dated dated 24th December 2018, has been cancelled by me from more than 20 days before but despite several followup, the amount din't refunded to my account. While speaking yo their customer care executive they tine and aging ensure that it will be done by 2 days but still its yet to be done....
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J
Jeena mol k
from Perumbavoor, Kerala
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cancellation of bus ticket and refund to my bank account

Address:Idukki, Kerala, 685587

Sir, my name is jeena. I made mistake by booking bus ticket in red bus. I have no an idea about the booking. I booked a bus from mumbai to mangalore on 19 january 2019. It was cancelled. Pls refund the money to my bank account. I payed rs.2766 by debit card. Pls refund the money. My bank account number is [protected]. This is my mother's account. My mother's name molly thomas. Pls make it fast...
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samiullah shariff
from Eluru, Andhra Pradesh
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cancellation of bus tickets

Website:redBus

I have booked two tickets through red bus from chittoorap to hyderabad by morning star travels head office located at guntur for my self and another for my sister mrs mehtab rawoof for 25th dec 2018 videticket no tmcy52478752 pnr no ts[protected]xmbq/7754304/179a. Due to some un avoidale circumstances we are not able to perform the journey hence iam trying to cancel the ticket for past one week but both red bus as well as morning star travels...
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Monalisha Khatun
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave a bus conductor get a chance of loneliness and weaknesses

Address:713502
Website:Consumercomplaint.in

Respectable sir the rute of bardhaman to dainhat via karajgram (Only bus), the bus conductor of the bus roughly misbehave with me and push me from the bus for the reason of i want from him the fare tickit but he didn't give me though i payment him the full fare and he ask me why i seat in the bus sit and to keep kindness to allow me for the journey of the bus and sited in the bus and they also threat me that"if i again go their bus they teach...
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Ijlal Hood
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver neither knew english nor hindi

Address:500036

I booked the ticket at 10:07 pm ie nearly half an hour before the scheduled departure of bus. If the booking was available at that time then why the bus personnels were unable to give the exact details of bus location. I asked both in hindi as well as in english about the location of bus i was waiting for the bus from 10:10 pm at the scheduled boarding point of ramarapadu (Near rtc bus stand), but they neither told me their bus location nor...
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kishore svd
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket was not booked but money is debited

Address:Krishna, Andhra Pradesh
Website:redbus

Iam s v d sai kishore, i booked bus ticket from banglore to vijayawada twice on 8th December & 15th December. In both cases my money is deducted from my bank account but ticket is not booked.. i got a message from redbus that the amounts Rs 644 and Rs 902 will be credited to your account within 2-7 working days.Till now no money is credited to my bank account. I am unable to contact to redbus customer care. so please resolve this issue and...
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Shivram Fartale
from Pithampur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

your bus from dwarka to somnath has canceled. tickets no. tmd736747881

Address:Jamnagar, Gujarat, 422010

My pnr. No
85516407. From dwarka to somnath but bus has canceled as per discussion with boarding point contact number of swastik travel bhadrakali dwarka. We are very disappointed. Please refund our money immediately. We were very proud about red bus but service like this cancelation has hearted our confidence about red bus. Hope this will not happen in future. At least red bus organization should inform the customers by mail or on...
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voip.voip24
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

karthik travels ticket cancellation policy

Address:500032

Dear team,

I book the ticket from redbus (Ticket number :tmdc[protected] on 17dec2018 4.30 pm instead of 24dec2018 thats my mistake.
Bus will start at around 9.50 pm from the bus stop which selected by me and it is more than 5 hours time is there to catch the bus.
When i am trying to cancel the ticket its telling before 3.30 pm only need to cancellation/reshedule
How this policy will workout if the time...
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A
anes amyzaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus india

I have booked a ticket from udaipur to jodhpur (Thursday, 27 dec 2018). My ticket number is tmcx94278169, and this is the first booking i've made which is on 4 december 2018. But the system has cancelled my booking 6 hours after that and i have received an email regarding the cancellation. First of all, i did not cancel any of my bookings. And redbus only refunded 80% from the total amount.
And today i made another booking (Tmdc[protected]...
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Ambesh Mishra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding broken partition sheets from which cold air passing

Address:Gorakhpur, Uttar Pradesh, 273008

I hv booked ticket from gorakhpur to delhi in which i m travelling right now, seat alloted to me is s16 but changed by staff to s15. Cold air is coming through broken partition sheet. I hv make complain to conducter but he replied what can he do. I m very unhappy &feeling cold on that seat. Pls change my seat & provide my original seat.
Redbus mticket
Route: gorakhpur to delhi
Ticket no: tmda95769210
Passenger:...
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mohan0432
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding recharge through redbus

I made recharge from redbus app of 399 200 rs from redbus wallet and 199 from credit card and recharge is not received i contacted with redbus team they are saying successful and saying talk with jio care and i talked with jio also they are not talking order also and saying we didn't recieve any confirmation talk to redbus which u made payment i didn't recieve any recharge or refund what should i do no one is responding redbus is messaging...
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Shreyajit Saha
from Burla, Odisha
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money not refunded

Website:www.redbus.in

During booking ticket for a bus, i paid the fare using google pay. Now my money has been debited and notified that the money deposited in receiptant's bank account, but red bus cancelled my transaction and is now not refunding my money. Below are few screenshots of how the company is denying my request and is asking me to just contact my bank. Such harrasment was not expected from redbus.

Upi ref no.[protected]
Bus...
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Aayush Honeý Ägrawaľ
from Gwalior, Madhya Pradesh
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about my payment debited and not getting tickets

Address:474003

I had book the ticket for jaipur to gwalior for 15/12/2018 for bus ticket of hans travels via red bus with name somil agrawal and other 3. With my number id [protected]
I had paid rs 1380/-through paytm. Amount deducted from my account but error message of transaction failed appeared & i can;t get the ticket.
Bank end detail is as under.
Payment date:14-12/2018
Please refund my whole amount as no ticket issued.=br...
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santoshsawant3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money from redbus and prajakta travels

Address:Mumbai Suburban, Maharashtra, 421201
Website:www.redbus.in

I had cancel for your ticket no. Tmcy70749086 from redbus ticket. My booking of journey is on 30 december 2018. But due to some problems in my family members i had cancel today 14 december 2018... The redbus and operator prajakta travels denied to refund the amount. I had paid amount 1800 rupees for this ticket... Please refund my amount.
Regards
Santosh sawant
Email - [protected]@gmail.com
Mob : [protected]...
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ravipatic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus fare hike

Address:Bangalore, Karnataka, 560072

Now a days each and every private travels operators suddenly increase the bus fares during festival sessions, it goes like 100 to 200% from the regular fare, without providing any extra facilities also, in addition to that during the journey, if bus gets break down, then operator doesn't think about passengers, passengers need to take other transport to reach destination.

Is there any way to get control over bus fares....
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Seakings
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received more than a month

I booked the ticket for travelling from siliguri to kolkata in atiana airwings. Due to technical/durga pooja issues the bus was cancelled. I informed them, in return they send a message that ur amount will be refunded within 7-8 working days. I was waiting patiently but it took more than one month. Still they did not refunded the amount.

Ticket:b36bjeck
Proposal no: [protected]
Reference id: [protected]...
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karthick KR
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus travels

Address:Chennai, Tamil Nadu
Website:Redbus.in

Booked an mini bus for traveling to TIRUMALA from Chennai which is apparently about 150 kms. Usual travel time is about 3.5 hours Maxx about 4 hr But the travel agent which was partnered tooook the lavishness of 6 SIXXXXX LOOOOONNNNNNGGGGGGGG HOURS LITERALLY. and the CUSTOMER CARE response was pathetic though was trying to get the issue escalated no proper response from from them team wooorrrrsssstttttt call center . Even Airtel CUSTOMER...
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