Red Bus Complaints & Reviews

Dear redbus,

I am writing here as my raised complain not yet resolved, it almost more than 17 days from the journey (27.05.2018) and still struggling to get the proper response from your end.

Please note followings
1. As informed by redbus and operator that bus had successfully operated on that particular day.
2. As received message from operator, my ticket has been canceled by the operator on...

Hi,
I have reserved round trip bus tickets from hyderabad to shirdi with a group of 6 family members. The travel date is one week after the reservation.

On the next day of booking, one of the passenger had to drop out the trip and therefore contacted redbus for cancellation of one out of 6 tickets or substitute the passenger with another new family member.

Redbus is not allowing to do any of the above...

Booked sleeper 2 sleeper tickets for my self senior citizen aged 65 & for my wife for journey to coimbatore from bangalore for journey on 11.06.18 at 11.45 pm. We waited for more than one hour in the severe windy conditions in the night. When the bus arrived at 12.50 pm it was a seater bus and the behaviour of the driver and conductor was so rude that they said it was none of our business.
I has to incur rs 2000 loss as one ticket...

I booked tickets through red bus for mumbai from nasik shri sai travels
They didn't consider online booking and didn't come to take us.
They adjusted my bookings in some other bus which took an extra hour.
Before my importamt presentation so much waste of time and energy is frustrating.
Please help me provide solution to my issue.
My ticket no is tm[protected]
Nashik to mumbai. Via shri sai travels,...

I request you to kindly unregister shyam travels jamnagar from your site, as it has a very poor service. Time is important for a passenger, shyam travels couldn't provide that service. I have booked a ticket with shyam travels from red bus with these details-pnr:[protected], jamnagar-ahmedabad, 10-jun, 02:00 pm, 7, shyam travels. [protected]. But they have shifted me to tulsi travels at 2.30. Worst service. Never book to shyam travels....

Sir/madam

I booked a ticket from kodaikanal to bangalore ticket no tm6t66791496, journey date was 31.05.2018 @ 7.00 pm but bus was departed @ 4.00 pm, when we came to sam tourist office at 6.15 pm, they told that bus has been departed @ 4.00 pm, immediately i given a complaint to red bus, vide ref no.4221027. Today i got a call from red bus customer care and she told me that call to sam tourist bus on mobile no. [protected]....

I booked ticket on 5th feb but some how it was declined but amount of 2234 was deducted from my account. After so many follow up till date i haven't received that refund back. Though red bus accept that they received that amount and every time they raise a new complaint no for refund, but till date no refund is received. I have all mail communication proofs when i provide all details they asked me every time like bank statement etc. I want...

I booked my ticket from redbus rishikesh to delhi on 3 of june 2018-ticket number tm6y48899132.
Throughout the journey i had to sit on a wet seat and i was not provided an alternative seat.

The arrival was delayed by several hours and i fell sick because of travelling in a wet seat. My medicines cost me more than my journey ticket.

On registering the complaint no bothered to respond to it as i wanted my...

I have booked bus ticket, tm[protected] on 12th may 2018 using redbus for myself and my family (3+1) from thiruvananthapuram to bangalore. The bus operator was kallada and travel date was 13th may 2018. The bus was breakdown in nagarcoil after 2 hours of journey. Then the operator denied to continue the trip. After serveral hours of argument and requests they have arraged a very poor vehicle (Tempo traveller) at 4am. That was not at all comfortable...

I tried booking bus ticket on 23rd May using Red bus android app. Although the ticket was cancelled during the first attempt, the ticket fare was deducted. After which i contacted the customer care on the same day and shared my bank account details. They assured me that i will receive the refund within 5 bank working days. But its been 13 days and am still waiting for the refund....

Sir, It appears that some representative of REDBUS had called me in the morning and asked for debit card details for refund of money. As it is not customary to provide such details, please arrange to send the refund amount to the KARUR VYSYA BANK Branch (CUSTOMER ID: 4070817). So I please request you to look into this matter and provide me with the appropriate refund amount. Debit and credit card details are not to be disclosed to anyone....

I have booked a ticket through the above mentioned company's web portal. First two transactions were unsuccessful to generate my ticket whereas my account was debited both times. 1 off 2 payment was refunded within the stipulated time frame whereas the 2nd payment is not yet refunded. Since more than 2 months, am behind their cs team for the updates whereas each time their reply is "it's under process and will take 7 business days to credit....

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my paytm. Therefore i request to redbus team to please return my wallet amount to my paytm account
My mail id :[protected]@gmail.com
Ticket number:tm6r89034955...

I have booked bus from srirangam to bangalore in red bus app.
The boarding point is at srirangam 100 gandhi road at 11:30 pm. So we came to the boarding point at 10:30. We were trying to call the bus operator number given in the message from red bus. But no one picked the call.
At 11:30 pm we have got a call from bus operator that the boarding point location was changed.
How can they change the boarding point that was...

We have booked between chennai and kallidaikurichi and return.

1. Four sleeper berths were booked at the cost of rs.3260/- (Travels-
Sree jothitravels, nellai), pnr:sjti5eb361146 on 01/6/18. Seat nos. L3, l4, l5 &l6

2. Four berths (2 sleeper and 2 semi-seeper) were booked for travel between kallidaikurichi and chennai on 03/6/18 at the cost of rs.4060/- (Travels-sree jothitravels, nellai), pnr:sjti5eb441337...

I have booked a ticket from visakhapatnam to vijayawada on may 8th.. Transaction was failed for first time and (2709) money was deducted from my account twice... I have raised a complaint with redbus for almost 6 times but they dint refund the money.. Redbus customer care is saying they will refund the money as money was credited to their amount twice but they are not refunding the money.. I have attached the proofs.. Please help me in this...

I have booked bus ticket, tm[protected] on 12th may 2018 using redbus for myself and my family (3+1) from thiruvananthapuram to bangalore. The bus operator was kallada and travel date was 13th may 2018. The bus was breakdown in nagarcoil after 2 hours of journey. Then the operator denied to continue the trip. After serveral hours of argument and requests they have arraged a very poor vehicle (Tempo traveller) at 4am. That was not at all comfortable...

I booked a ticket through red bus app on the 5th of may (7:19 pm), from mangalore to bangalore (Tm[protected] travel date 10th may). The amount paid through paytm wallet was rs727.50. I cancelled the ticket on the 8th of may and received confirmation of cancellation (See attached image) on the same day. When the refund was not processed in seven days i raised a complaint on the red bus app (See attached image), reference number 4024709. I...

I have booked a ticket through red bus vide pnr d[protected] by kpn travels from trichy to chennai departure time :12.30 pm on apr5-2018, seat # :18w.
Total fare paid rs.750/-. Boarding point : central bus stand (Kpn), # 1 didigul road trichy.
On that day (Apr 5) i received a phone call from kpn travels, trichy informed me that the above bus trip from trichy to chennai has been cancelled and refund will be directly credited to...

We booked a ticked from salem to udumalai hile booking dep time shows 11.25 pm but actually bus arrived 1.30 am i met an accident bone fracture and i need to go very urgent suddenly they changed tine we planned get govt bus due to school opening time even we could not get seat finally we depressed a lot sorry to say really we met or faced lot of issue we planned as mentioned time in your sit 11.25 but suddenly incharge made a call bus wwill...