Red Bus Complaints & Reviews

I booked a ticket from hyderabad to pune on[protected]. My money was debited twice, the amount is 580. I have been told that my refund was initiated on 27th march and will be credited to my account in 7 working days. It is more than 10 days, yet the refund is not processed.

My complaint/refund status number with redbus is tm4h91930442.
Please resolve the issue soon....

Redbus — trip cancelled but ticket amount refused to be refunded


Ramachandra reddy on jan 26 2018
Submit a complaint for cancellations amount transfer amount to my account.
I have booked ticket in redbus portal on 24th january 2018, but the ticket got cancelled immediately (Got the information through message and phone call).
So i informed redbus call center and they promised me that amount...

My friend is travelling by bus no ka-51 d 7188 and the conductor of the bus is talking rudely and not giving answers regarding destination arrival time. He is coming upclose to my friend and crossing personal space boundries, despite her asking him to keep away. She feels unsafe to continue her travel. On talking to redbus customer service we realised they did not even have the conductors number. How do you respond to that? What safety are...

Hi, i tried booking bus tickets from vijayanagaram to vijayawada through redbus app on 24th march, 2018 (The transaction i. D is sbipg[protected] and during payment through online the transaction got failed. But amount has been debited from my bank account. I got a message from redbus as

"dear anand,

We are sorry, we could not issue ticket to you!
We have received your payment of rs. 1360.8 and refund...

I book a bus ticket using redbus app and i got confirmed massage of bus seat etc. After 3 days of booking one massage came that my ticket got canceled. Now when i called them they are saying that operator canceled my ticket not the bus. Now there is no availability of ticket on that day. They are totally irresponsible for their booking. People please use other plate from for bus booking, otherwise same will happen to you also....

I want to book ticket for 14th April and but ticket got booked for wrong date and not able to adjust to the actual date.i immediately called customer care for help but no luck. pls solve it and am not able to cancel ticket as well. I lost 1000 for this. this is not fair for a company like urs. There should be a way to solve this issue from your side. You can't just wash your hands saying that manage bookings is not available....

I have booked ticket in redbus portal on 4th may 2015, But the ticket got cancelled immediately(got the information through message and phone call).
so I informed redbus call center and they promised me that amount will be refunded in few days,

I waited patiently and even after repeated calls and followups no refund is issued.

It is very disturbing that my hard earned money which is supposed...

My cancelled booking tm3c30281362 on 10th feb, from bangalore to kadaba-

I have not yet received the refund amount, its been two months by now and i am not able to receive any response from redbus or sughama.
I have paid the amount via my nri account, but i needed the refund to me by my nro account details below.
I am an nri and i cant visit the offices, so please help me to get a status on my cancellation refund....

This is a severe critical issue from red bus.. The bus got cancelled just before two hours of departure.. I was waiting with my family to board the bus where there was no shelter for 1 hour.. The transporter name is cauvery travels. Red bus just told that they are refunding my amount.. Such a insensitive way of not understanding the problem.. I was supposed to attend a funeral the next day in my native. I again booked for the next day bus...

My name is darshna. I have booked a ticket from vadodara to ambaji and ambaji to vadodara too.
The ticket got cancel and the money is not refunded too.
I had the worst experience. Being a female i would not recommend any one of you to avail there services.

My ticket no is tm4h[protected] vadodara to ambaji
My ticket no is tm4h[protected] ambaji to vadodara...

I recharged my mobile [protected] with 110 using my redbus wallet on date of incident:03/09/2018. But my transaction failed. My account. My account
Mailid : [protected]@gmail.com. Please refund my amount.

Description: we're sorry, your bsnl recharge for [protected] has failed. Rs 110. Will be refunded with in 7 business days. Customer care :[protected]...

I booked bus from kanchivaram to bengaluru but it came 2 hrs late and that to no body was informing. We were ladies travelling has to wait alone at secluded area. Pathetic service. The employees are least bother to solve your case and clients linked to them you can expect. Very unwelcoming response from their customer service too along with useless clients who don’t update you on anything be its ur seat or timings or boarding point or bus...

I booked a volve bus on redbus.in from chandigarh to delhi
Redbus mticket
Please present this mticket at the time of boarding.
Route: chandigarh to delhi
Ticket no: tm4v18410174
Passenger name: anurag jain
Pnr: 43butgms
Travels: snow region tours
Departure: 11:59 pm mar 29, 2018
Seat numbers: 01
Total fare paid: rs.1085.0
Boarding point: sec. 43, chandigarh
Landmark:...

Date: 26th march
Travel: pondicherry to bangalore
Time: bus schedule from pondicherry at 2.30 pm.
Incident time: around 6.30 pm

Issue: injury to an aged women due to rash & negligent driving by the driver of sam tourist bus

Details: booked a ticket for 2 ladies in a sam tourist bus through red bus application for travel from pondicherry to bangalore on 26th mar with berth no. S u11 & 12....

Sir,
Yesterday i booked one ticket bus route from sivanthipuram to chennai through redbus portal and it shows the boarding point as sivanthiyapuram i am not familiar about the boarding point i thaought both were same but after i got the driver number i came to know that the boarding point is very faraway from my place sivanthipuram that is mire than 60kms they said bus will not came to sivanthipuram
I ask to refund the money...

Well my name is vimal tickoo. I booked bus on your portal for delhi to jammu travelling date 28 march 2018. Where in there is no seat numbering on this bus, which created a lot of confusion not only to me but to other passengers also. The bus coordinator at his will was alloting the seats. As there was no numbering on the seats and sleepers passengers where arguing with one another. Kindly take appropriate action in the matter otherwise passengers...

Ticket number 3483477, I've already lodged a complaint for which red bus told me they are trying to investigate and will get back to me in 24hrs which did not happen. With the phone number :[protected] i had booked three tickets from Delhi to Baijnath of HRTC 565, but evem after spending 30 mins at the playform the bus was supposed to come, no bus arrived. I got the PNR checked for the same and the staff and ISBT said no ticket for the...

The bus started 35 min late and main problem is the driver was smoking the whole journey it was very unpleasant and finally i didn't reach my boarding point and had to walk like 3km i'm so disappointed with their service and their response also very arrogant the bus details are as follows
- tvls travels - your journey details: busno: py01cm8080, serviceno: chn-kvp735pm, contact no: [protected]
Please kindly take some action...

Hi, i tried booking ticket through redbus app today (Feb-23, 2018) and during payment through online the transaction got failed. But amount has been been debited from my account. There are no clear details of when the amount will be refunded. If we contact customer care there is no clear response. So please help to resolve this issue and let me know when the amount will be refunded....

I booked a ticket on march 22, from madurai to chennai in mjt travels with journey date of march 24. This is my booking id[protected]. My money (Rs.525) was collected but the transaction was failed. It showed as the session was expired. I didn't get my ticket booked. And my money isn't refunded. I request you to look into this complaint asap....