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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 118

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S
shankar@12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket cost

Reference Number: 4519916
Issue Type: Ticket cancellation
Category: I am not able to cancel my ticket
Hi I have booked ticket for my brother in law from Bangalore to Visakhapatnam on 27 June 2018 at round 10:30 AM through the red bus website. And the travels name is Sri Krishna Travels.
After reading their cancellation policy
CANCELLATION
Time of Cancellation Deduction Percentage Cancellation...
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H
Haneef M Sherief
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:560017
Website:www.redbus.in

I booked a hotel room (Oyo 10010) after seeing the location on the app screen as TRINITY METRO STATION. I was somewhere near to Domlur and hence selected Domlur in the location filter. So when an hotel showing Trinity as location came up, I went ahead and booked the rooms instantly. Post booking when I searched for the location on map, it was showing somewhere near to Hoskote- which is far away from my current location.

Within...
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S
seenivasakan
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of payment

Ticket no : tm6r12252005
Name : nanthini
Pnr : srt15qd511470
Seat : l12, l10, l11
Mob : [protected]
Bank acct no : [protected]

Sir, your customer care service passed the message the amount of rs.2025/- will be refunded within 7 working days. However, the amount not credited in my account till date. Hence, you are requested to refund the amount in my account no [protected] immediately....
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R
RAHUL gpg
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank is not showing my balance

My name is rahul kumar yadav my account no. Is[protected] and my account id is 99556467 i have booked red bus but i have cancelled it but till now i didn't get refund please help me i have arn no 74332748171817048265548. But bank said i don't know about it phone pe care said and given arn no. To give your bank and let them check where is problem but bank is saying i don't know about arn no....
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M
Mario Shinton
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund initiated but not reflected in the bank

Website:www.redbus.in

I made a booking in redbus through freecharge on 28 april 2016, my money got deducted but the ticket was not booked... I contacted both the companies for refund but they never responded positively.
Freecharge transaction id: 1exvon98ggcxas_73469871_1
Redbus order id: 73469871
Refund id: 73478273
Ticket given for complaint: 3650627
I've been behind this for almost 3 years now... Please do the needful...br...
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L
lokesh kumar nawria
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding fraud and not giving seat by bus attendant

Address:Kota, Rajasthan, 324009

Sir,
I book a bus ticket for my brother from kota to indore on dated 23.06.2018 via phone pay attached red bus application... Bus departure time 2:30 am... And i confirmed ticket by calling to the no given on the ticket...
He is going to attend the sbi exam held at indore...
Agent board the passenger on the bus at 2:30 am at nayapura kota... But after 15 min from the departure time bus attended refuse to give seat by...
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H
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my ticket without my knowledge

I just booked a ticket on red bus - (Jai hanuman travels) a/c sleeper, (Chennai to pollach)
I just booked a ticket two days before my journey
And yesterday morning they call and said we do not have a ac coach,, but i paid for ac coach
I complained on redbus regarding the issue
I dont no what they disussed with the bus operator,, he cancelled my ticket without my permission,, he didn't make me call or he didn't...
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S
Shankar naren
from Attingal, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled the bus without prior notification

Address:Chennai, Tamil Nadu, 600107
Website:www.redbus.com

I booked the ticket on 10th june in sai tours and travels via redbus on travel date on 18th jun, 6.45pm from nagercoil to chennai. I got a cancellation message on jun 18th 3.40pm and called the redbus they said you need to arrange the alternative and we don't have any option. Without prior notification they cancelled the ticket. Then i booked the ticket with the high fare due to their irresponsible. They just refunded the amount and also...
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A
admin movtechconveyors
from Pune, Maharashtra
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refund amt

Address:411062

I was booked two ticket on date 12/06/2018 one ticket it's book (Book ticket-tm7a17563832] & one ticket was cancel (Cancel ticket-tm7a[protected] for communicate rebus operator they says your refund transfer within 24 hrs but my amount it's not transfer in my account. So please resolve this issue & transfer my refund amt. I was communicate so many times of red bus operator regarding refund amt. But still date i have not received my refund amt....
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A
admin movtechconveyors
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amt

Address:Pune, Maharashtra, 411062

I was booked two ticket on date 12/06/2018 one ticket it's book (Book ticket-tm7a[protected] & one ticket was cancel (Cancel ticket-tm7a[protected] for communicate rebus operator they says your refund transfer within 24 hrs but my amount it's not transfer in my account. So please resolve this issue & transfer my refund
(Use ticket booking no-[protected])...
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A
Ani APTE
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response on registered complaint from red bus customer care

Address:Pune, Maharashtra, 412307
Website:www.redbus.in

I had booking of msrtc from pune to sangli dated 6th june. (Trip id - tm[protected]) but in afternoon on date of journey, i have received sms from redbus is

We are sorry to inform you that your bus journey today with msrtc has been cancelled by the operator due to strike.
- redbus team

Immediately i have registered complaint with redbus on same day of sms received[protected].

Redbus team...
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S
Somsagar Karke
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of bus cancellation amount.

Address:Hyderabad, Andhra Pradesh, 501401
Website:www.redbus.in

This is second time i am writting.. I reallly fedup with redbus service.. I had my bus booking from hydrabad to solapur (Shivshai travles) dated 08.06.2018 but on same day i got sms from redbus team stating-"your bus is cancelled due to strike" hence i have not traveled but till date i have not got my refund back.

Kindly refund asap. To avoid further action....
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K
Kamesh Waran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction refund

Address:Pondicherry, Puducherry, 605009

Dear sir,

I have booked the ticket for my team from pondicherry to hyderabd on 01.06.2018. But the transaction was failed two times.
And the amount of rs.6000 & 6247 was debited from my account as per below reference id. Till date, it is not refunded to my account.
Pls check & clear the same..

Transaction id: [protected]
Amount: 6247.50
Date:[protected]:59:28
Phone number:...
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P
pankajdubey562
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service - I want my refund

Address:Panipat, Haryana, 132103
Website:www.redbus.in

My name is pankaj dubey behalf of my real brother vipin dubey. Yesterday i booked a ac bus ticket number tm7e11042998.
Redbus promised all the amenities and comfort but happened opposite. These are all cons which i have written for raj travels whose buses are on service with redbus
1) worst service
2) fake amenities
3) never book raj travels they make fool of travellers
4) doesn't deserve a single starbr...
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E
ESHWAR CH
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no ac worst service cheating people

Address:Hyderabad, Andhra Pradesh, 500079
Website:Redbus

Urgently block this travells
No ac drivers behaving worst
Simply running without ac
Ask all passengers
Cheating the people.
Re
Redbus mticket
Route: hyderabad to chennai
Ticket no: 737ukucp
Pnr: 737ukucp
Travels: vandana travels
Departure time: 09:00 pm jun 17, 2018
Reporting time: 08:45 pm jun 17, 2018
Seat numbers: l14
Boarding point: l b...
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A
ajohndavid
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund against cancellation of bus ticket.

Address:Dehradun, Uttarakhand

I booked a ticket from rishikesh to delhi and subsequently i cancelled my ticket and received a message from redbus that i would receive an amount of rs. 432.80 against cancellation. Also it was mentioned in the message the proposal no. [protected] is received from ibibo group private limited has been processed on your card.

Till date no refund is reflecting in my account....
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Address:411016
Website:www.redbus.in

Dear sir/ ma'am,
I had required a bus ticket from "itarsi, madhya pradesh" to "pune, maharashtra", i tried the same in red bus app, from my mobile. It offered me a location called "shahpur, madhya pradesh" which is 47 km from "itarsi, mp" (Screenshot of the same is enclosed for your ready reference)
Therefore, i booked a ticket for my two colleagues, from "shahpur, madhya pradesh" to "pune, maharashtra" (Copy of ticket is enclosed)...
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S
Subhasree Basu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat number and bus changed without my prior acknowledgement

Address:560064
Website:redbus.in

Dear sir/madam,
I had chosen the 1st row sleeper seat while travelling from tirupati to bangalore, with my parents (Who are 65 77 years old). I have travel sickness so i had specifically opted for lower berth in sleeper class bus. But our seat was changed without my prior acknowledgement. I was given upper berth and far from my parents which created a lot of problem for my parents (Health issues as i couldn't attend to their needs...
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S
Somsagar Karke
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of bus cancellation amount.

Address:Hyderabad, Andhra Pradesh, 501401
Website:Redbus service system

Dear redbus team,

I have booked ticket through redbus from hyderabad to solapur (Msrtc-shivshai) : booking date:07.06.2018; journey date: 08.06.2018. But i got sms from redbus team: ' we are sorry to inform you that your bus journey today with msrtc has been cancelled by operator due to strike" on same day-08.06.2018. Hence i canclled plan & decided not to travel. But since then i have to got my refund-rs. 488. Kindly return...
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E
enviroprem
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund against cancellation by operator

Address:140507
Website:www.redbus.in

I have booked two ac sleeper seat from red bus from delhi to lucknow for dated 06.06.2018 and operator name was sing bus service. Timing of bus was 11.00 pm from kousambi metro station (Delhi) on dt. 06.06.2018. My ticket no. Is tm6m55176952. On dated 6.06.2018 at evening 5.00 pm operator of singh bus service ([protected]) was informed me by phone that booked bus will not come at boarding point due to an accident, hence another bus will come...
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