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Red Bus Complaints & Reviews

3.4
Last updated Apr 13, 2024
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Red Bus reviews & complaints page 131

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S
sriramreddy 635
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet money

Address:500033

We booked two tickets from hyderabad to rajahmundry on 10/01/2018. Probably we suppose to go on 11/1/2018 but by mistakenly we booked the tickets on 10/1/2018. That's the reason we canceled the tickets. Ticket no: tv[protected]. The amount will be refunded by mistake in the wallet. That was really my mistake then please send the amount to our bank account. I hope you will understand our problem. Thanking you sir.
You're sri ram reddy...
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invikut
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to get back cancellation ticket amount

Address:422009

I have booked two ticket online from red bus site travel from baroda to nasik on 6 jan 2017, but neeta travel bus was not came on time, arrival time was 8.45 pm, but still it will nt came upto 10.45, i have cancelled ticke by informing on tol free number same day the detail are follows

Ticket no. Tm[protected]
Pnr no.69690490

Ticket no — tm[protected]
Pnr no. — 69792995

Complain...
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R
Regari
from Khurai, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding hotel services is not good.

Address:Satna, Madhya Pradesh, 485001
Website:[email protected]

My name is heera lal i booked hotel in satna m. P. Hotel name hotel shivam. Room wash room very dirty cable is not working. My room number is 107. I not get good service or and compliant this regarding issue. Booking i'd number htlb2bvthn6ue. Name heeralal. Voucher i'd t[protected]. My contact number is [protected]. Second thing your executive call me why you not call me same day when you check in. So, first i already informed to hotel staff...
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VAIBHAV SHAHARE
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refunded complaint ref no.2799442

On 2 Jan i have booked a ticket from Redbus site and due to riots in Ahmednagar bus get cancelled from the boarding point.
So bus operator told all passengers ticket amount get refunded by online from u booked a ticket. so for this i have send mail/request to the redbus support on 2Jan 2018 but till date no updates from the redbus and money is also not refunded .
When i called support every day they told within 24hrs money...
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S
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket cancellation money not refunded

I booked my bus ticket by redbus on 29th december 2071 (Ticket number (Tin): tkdr46124458 from tirupathi to bangalore for dated 16 january 2018 that tckt amount was 340/- rs. And cancelled it on 1st january.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that your ticket has been cancelled successfully and we have initiated the process to...
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M
Mahesh Khaire
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet initiated / completed

Website:www.redbus.in

Hello team,

Myself mahesh (Reg mobile : [protected])

It's for my redbus ticket booking on 2nd january from gulbarga to mumbai. The bus operator cancelled his bus due to some violence issues across the highway and pune - mumbai area. I got the message and bus operator returned his bus from same city and dropped us at starting point itself. On the same date as have reported the issue to your call center and ticket...
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A
ajain331
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus operator service

Address:Pune, Maharashtra
Website:Redbus

Hi team,
I have booked a ticket from redbus for pune to baroda ac sleeper for my wife to travel.
Travel operator - gujarat travels
At the end moment, the operator came with non ac sleeper [bus was in very bad condition] and rudely told my wife that, ac bus got cancelled, that's the only bus at this time now, if you want to board or cancel and get refund. As she has to travel in urgency, so she boarded the bus.
Bus...
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J
Janmajai Rastogi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received, no proper customer service

Address:Bangalore, Karnataka, 560037

Hi,
I had booked a ticket for two through redbus app for bus journey on jan 1, 2018 from bangalore to hyderabad. On dec 27, 2017 i recieved an sms (Screenshot attached) stating that my bus ticket with given pnr has been cancelled. And no refunds have been done for the cancelled ticket yet.

I have tried lodging complaint through the app and also tried talking to the customer care. And the only result so far is i get...
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R
Raheel789
from Kottapalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancellation

Address:Guntur, Andhra Pradesh, 522001
Website:Red bus customer care

Hi this is raheel i have booked ticket on 22 dec at durga travels through red bus app. I have cal to driver at 4pm on that day he told me there is a maintenance problem bus was cancelled. After 5mins i got a sms regarding bus cancellation. I have complaint to red bus customer care on 23 dec regarding refunding of amount, customer care executive assure me with in 24 hrs amount will be refund. I have waited for 3days still amount not refund,...
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R
Renjith p
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money for bus cancellation

I renjith booked my bus ticket by redbus on 24 dec 2017 (Ticket number (Tin): tkd93720870 from pune to bangalore for dated 24 dec 2017, unfortunately bus got cancelled and same has been confirmed by the service provider over call/message on same date.

My problem is that still i have not received the refund amount in my bank account yet and over call redbus representative informed me that i will get refund/confirmation within...
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G
Ganesh Shetiya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal of reservation during boarding

Bus tickets for three was booked on 25th nov 2017 for journey from kolhapur to mumbai with ticket number tkcn34281544 and pnr : 67788843 for neeta travels bus departing at 09:45 pm. Date of journey was 04.01.2018. I had received confirmation of the ticket on my email id (Ganesh. [protected]@gmail.com). Complete payment was also done during booking.
However, when boarding, the reservation was denied as the pnr was not available at the...
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V
Vish1994
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received - cancellation was initiated by red bus

Address:Chennai, Tamil Nadu, 600028
Website:Red bus

I booked a nonac sleeper ticket worth rs.1018 for 2 people in red bus from trichy to chennai for travel dated 12th nov 2017, however at the last minute the bus operator (Srs travels) called me and stated that the nonac sleep bus is cancelled due to some mechanical problem and asked me to ask alternate bus to red bus and if red bus can't provide a bus then ask red bus to initiate cancellation so that you will get the full refund. I informed...
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E
Edwards_4626
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Website:redbus.in

I booked a ac sleeper ticket worth 1650 for 2 people in red bus from bangalore to chennai for travel dated 30th nov 2017, however at the last minute the bus operator (Asian express) called me and stated that the ac sleep bus is cancelled due to less seat occupancy and asked me to board volvo semi sleeper bus which was 1100 for 2 people which i refused as i'm not comfortable with semi sleeper. The bus operator told he can then refund the entire...
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V
vargoyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting the refund for cancelled booking

Address:Indore, Madhya Pradesh, 452001
Website:www.redbus.in

I have cancelled mentioned booking id htlp9s5y5c on 15th dec, 4.13 pm but i could not able to find my refund till now. I was unable to cancel my booking through mobile app so i called red bus customer support and cancelled it over the call. The employee over the call clearly confirmed me twice and mentioned that i am eligible for the refund and asked me where could i require the refund amount and i mentioned him in the bank account itself....
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VishalKhatri1994
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

there are two cancellations of my tickets but i have received only one refund

Address:New Delhi, Delhi
Website:redbus.in

Dear concern,

I made two ticket bookings both amounting rupees 2358.00. On 28th december'2017 from redbus

On first try amount was debited from my account but ticket was not issued.
On second try bus ticket was confirmed

Ticket no: tkdq65273322
Pnr no: mdrn[protected]/sbd

But unfortunately bus was cancelled due to mechanical issues.

Few days back i...
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Bhargavk99
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service provider

Website:RedBus.in

Boooked an bus in redbus website which is ac service but the service provider provided me non ac service and they is no proper number to contact the bus service
Very very rude behaviour by driver and cleaner just scolded and closed the bus door on my face asked me to stay in bus or leave away
Call customer care but kept on hold no answer from them also.
They just dropped in middle of journey i took another transportation...
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V
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nightmare in the name of services

Address:New Delhi, Delhi

Tkt no. Tkdh78706321
Operator : northern travels

I booked 2 tkts on 22 dec, waited fr mre than 1.30 hrs at the boarding point bus never reachd there. I called there customer care they suggested me to find another transport at 1.30am in that chilly night. I didnt take there services. Because of these unprofissional ppl i had to pay 5500 more and took ola to reach my destination. I havent got refund for the amount i paid...
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Prakashreddy munemma
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against abhibus

Address:Rangareddy, Andhra Pradesh, 500072

Provided me ticket and not send the bus to my pick up point and they even not provided me the bus details and driver also not intimated ticket has booked and taken 900rscost of ticket and i am going to complaint in consumer court please take my complaint against abhi bus this is from company in india and bpo peoples also riding on me please take my complaint sir
Thanks
M. Bhanu prakash [protected]...
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Suresh Goynar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no facility in the bus

Our seat number was changed by the conductor without our consent... No lights in the cabin... Also people were sleeping in the passage... No space to walk... And also we were not picked from the pickup address... We had to travel to some other location using the mini transport van provided by the mr travels india office in surat... Also the bus is late by around 2. 5 hours... Also the bus driver stopped the bus for dinner at around 12. 30...
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B
Barat1989
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for not

Address:600061

Bus operator: universal
Book via redbus
Boarding point : chennai (Guindy near indian bank)
Dropping point : thirunallar
Date of journey : 24/12/2017
Boarding time: 10:35pm

Bus never reached the boarding point till 12.15am (25/12/2017) and i went back to my home.

Raised the refund complaint with redbus (Reference#2717501) on 25/12/2017 1.15 am but still refund has not been...
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