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Red Bus Complaints & Reviews

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Last updated May 8, 2024
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Red Bus reviews & complaints page 130

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B
Buulu
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding hotel services is not good.

Address:Bhopal, Madhya Pradesh, 462003
Website:[email protected]

My self vinay shukla i have concern regarding hotel service. Yesterday i have book hotel for 3 people in bhopal for 6 hours. From redbus website. I pay 454. Hotel name is pisals in malviynagar bhopal and i booked non ac room. Inside room wash room very bad smell is coming inside toilet. Bed also coming too much smell. I have requested to hotel staff please change the room. They ignore my request. Again after i request to hotel staff please...
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ravi_soni61
from Hyderabad, Telangana
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refund not processed

Website:www.redbus.in

Hi Team, I have booked the tickets from Hyderabad to Shirdi (travel date on 22-Dec-2017) and then Shirdi to Hyderabad (travel date on 23-Dec-2017). However, we waited the fro 5 hours on 22-Dec-2017 for the bus and it didn't show up. Then next day we called redBus and the customer care confirmed that the bus was cancelled. We have been told that we will get the refund in next 15 days and it's been more than that now. And since we didn't go...
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S
Shubham3110
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of cancelled bus ticket

I have booked a ticket from redbus on 2nd jan from kolhapur to bangalore from vaibhav travels. On 31st dec. I have got message from vaibhav travels that bus got cancelled. I called redbus immediately for this. They registered this and said that refund will be made in 2 days. It has been 25 days i have not got any refund. I have been calling them for 25 days and they are saying they tried calling vaibhav travels and they are not picking up...
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P
Pawankt
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my wallet to be transferred to my bank account

Website:www.redbus.in

Hello,
I'm Pawan Kalyan,
Recently I cancelled a ticket in red bus and by mistakenly selected redbus wallet.
So please kindly inform me that transfer my money in the wallet to bank account.

Details are provided below.

TKT NO 72065545, Name:Pavan kalyan, TIRUPATHI-RAJAMAHENDRAVARAM, SRVC NO:2756/TPT-RJMD Seats:18, 17 FARE:1495.0, DOJ-25-Jan-2018, 06:30 PM, TIRUPATHI, UID-5711. Ph:[protected]...
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M
Midunc
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have booked a ticket. amount debited but ticket not issued.

Address:641034

My query number is 2985527. I have sent mail many times asking for a reply, but there is no reply from them, sending a automated email alone., which we could not reply. I tried calling them but cal could not be connected. Please refund my amount. My trip id is[protected].
Payment of rs.800. Please treat this complaint in higher priority., and refund my money asap. If not you will force me to file a complaint....
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G
gowpush
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received

Have already raised ticket for red bus tm2c44485008 here is the ticket no but have not received proper reply from them, i booked ticket in red bus, on 13th jan, bus were not reach the boarding point at correct time, i had the gps in my phone i checked it was coming in tambaram and we were waiting in pallavaram, due to crowd of pongal the bus left with us, and i called the operator phone was switched off, they dint called me also, when i called...
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S
sujimonkt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled by the operator and refund is not issued to customer

Website:www.redbus.in

I booked two tickets (Tin: tm2j[protected] from kalpetta to karunagappally in kallada travels for 17/1/18 through redbus mobile app with my registered mobile no [protected]. At the time of booking i gave mobile number [protected] (Of 1st passenger). On 17th noon, kallada travel agent contacted passenger 1 and informed that the bus has been cancelled and will be getting the refund within 3 to 4 days. I contacted redbus customer care and informed...
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S
Surajrajput0647
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus-bus ticket-tm2385813885-start refund

Address:Bangalore, Karnataka, 560059

Regarding redbus ticket - tm[protected]

I have not taken a trip in bus as per schedule due to issue happed in maharashtra on that day and the bus got cancelled from redbus team end. The amount of rs.1495 has not refunded to my a/c.

Even i have dropped a email and call to redbus team also i have send one more followup email, but not got any reply from them.

Please check and do the needful!!
br...
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Nagraj Kamath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my ticket amount

I had a ticket to bangalore. The bus left me and went off. They provided false number. I tried calling but there was no response. Later the concerned bus driver called me and said that they passed from the pickup point and then he said me to arrive at the next stop and then when i reached he had gone from there too. He was being rude. I called to the office but they didn't respond. I had an urgent work and this is so bad. I even requested...
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A
akash_8149!
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund my ticket money

Address:400701
Website:www.redbus.in

Shivshahi bus from pune to latur was cancelled on 17 oct 2017. So i raised a complaint regarding bus was cancelled so give my ticket money back but i didn't receive my money from redbus yet. So please refund my ticket money asap.

Please take it seriously, u cant do this with your customers, you should follow some business profession. I already sent you 3-4 times mail against this, thsi will my last mail. I will wait for 7 days...
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B
Bindhu R Iyer
from Kangayam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund for bus cancelled at the last moment

Ticket no. - tk4u27978389 booked in march. Bus was cancelled at the last moment and no alternative provided. I initiated a complaint vide ticket id - 976475 and have been following up for the refund for the past 10 months and utter rubbish response from their end.
Each time i contact the customer care, i have to explain the whole scenario for 10minutes. Fraudster service is the exact word for them...
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D
Dental Library
from Jayamkondacholapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not yet refunded

On 7-1-2018 i booked a bus ticket (From chennai to tiruchendur) via redbus.in. Ticket booking failed but amount (Rs: 839/- (Actual fare rs:759.10+processing fee: 79.90) was deducted from my debit card (Rupay:[protected]).
The deducted amount is not refunded yet.. This is worst response from leading company.. I tried their customer care number but they keep telling that the amount was refunded already.. But i didn't received any...
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PRADYUT SENGUPTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund from redbus

Address:Kolkata, West Bengal, 700080

I booked a bus ticket for journey to bhubaneswar from kolkata in srikunja travels on 07.01.2018. On previous day (06.01.2018), i received an sms from red bus mentioning that the bus has been canceled on that day and therefore the ticket is canceled. No alternate arrangement was provided by red bus. I had to book another bus in greenline service for returning to bhubaneswar from kolkata on 07.01.2018. When i lodged a complaint in redbus, i...
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N
nithinandan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ticket - tm2415060025 - amount not refunded

Hello team,

Regarding redbus ticket - tm[protected]

We have not taken a trip in bus as per schedule due to issue in mumbai on that day and the bus got cancelled from redbus team end. The amount of rs.384 has not refunded to my a/c.

Even i have dropped a email to redbus team also i have send one more followup email, but not got any reply from them.

Please check and do the needful.br...
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A
arvi9648
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not issued

Hello sir... I am arvind singh from bahraich... On 18dec 2017 i had booked a ticket on redbus with registered mobile number [protected]... Due to some inconvinience the ticket was not booked but the amount of rs 825.20 was debited from my dbs bank account... I contacted redbus but they told me that they didnt receive the money but as per bank records money was debited to redbus with transaction id[protected]... It is more than 1 month and...
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palaniselvam198
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

now I have not recd the refund,

Address:Chennai, Tamil Nadu
Website:www.redbus.com

I booked my bus ticket by redbus on 10 dec 2017 (Ticket number (Tin): tkd[protected] from chennai to srivilliputtur for dated 10 december 2017 that tckt amount was 877.75/- rs. And cancelled it on 10 december (Tracking number is [protected].)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your...
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chandrumca M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation charges

Address:Chennai, Tamil Nadu, 6000041
Website:www.redbus.iin

Hi,

I have booked three tickets in red bus with corresponding gender. But they consider booker gender for remaining.in my case i have two females and one gender. I mentioned myself and my wife travel together and for my grand mother i booked different sheet. But in the system they consider all ticket as male. So i request red bus to change the gender as female for my grand mother.
But they told me to cancel the ticket....
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M
Maya Mathew
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund of booking amount after cancellation of trip by the bus operator

I had booked bus tickets for my mother and brother with redbus, details of which are appended.

Journey from sulthan bathery to thiruvananthapuram
Date of journey : september 28, 2017
Ticket no: tkaa48527742
Pnr no: ts[protected]sktp/53847/ar travels devarshola - tvm
No. Of passengers :2
Seat nos. L8, l9
Booking amount : 2097.90

The particular trip was cancelled by the...
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K
Khaja Khadeer
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited to wallet

Address:Pune, Maharashtra, 412207

Hello team,

Bus operator: kaleswari travels
Book via redbus
Boarding point : pune (Opp :jhangir hospital)
Dropping point : hyderabad (Gachibowli)
Date of journey : 10/12/2017
Boarding time: 11:00pm
Pnr no : klsr457680-hyd-non/ac 002

It's for my redbus ticket booking on dec 10th 2017 from pune to hyderabad. After that i received a call from bus operator the bus is cancelled....
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M
Mohamed Javed
from Hyderabad, Telangana
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refund not arrived

Address:Chennai, Tamil Nadu
Website:Redbus.com

I booked my bus ticket redbus on 2 January 2018 (ticket no: TM[protected])from Chennai to Pudukkottai for dated 3 January 2018 that ticket amount was 518/- rupees and Hebron transport cancelled my ticket because of bus mechanical breakdown ( tracking number is[protected]

But my problem is still I have not received my refund amount in my bank account and in received in cancellation sms you mentioned that it will return in 10...
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