Red Bus Complaints & Reviews

Initially i tried to book the ticket on 9th may from guntur - bangalore, here the amount got debited from my account but the ticket is not booked.

Then i changed my plan to book the ticket on 8th may.

After 30min i got a call from one of executives of redbus, informed that the amount is deducted but the ticket not booked and want to book the ticket or refund the amount.

I said to book the ticket...

I had a very unpleasant experience today. Purchased ticket from SMA travels through Redbus from Bangalore to Chennai and due to oversight the ticket date changed to 4th May instead of 6th May. When I contacted them explained my position they were reluctant to entertain my request of changing the date of ticket nor refunded my money. Therefore, in the process I lost Rs. 750.

I am sure this may not be the first of this type of...

My problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible....

I have booked my ticket from Mumbai to Hyderabad on 12/April/2017 through Redbus.in website. My date of journey was 28/April/2017 through Jabbar Travels. When i am board the bus on 28 April the conductor said my booking was cancelled and allocated to another persons name. I was shocked, and called to the Redbus customer care number. They said that the ticket booked on my name only and it was not cancelled. But Jabbar travels said, your ticket...

I traveled kanpur to jaipur on 30th april, 17 (Bus no. 2785, r s yadav travels) ticket booked via redbus app on 28.04.17, and got confirm seat no. D, but this seat given to some other guy (Whose seat no. Was s8), as he was saying he has given 200 for this seat. (Copies of my ticket as well as his ticket pasted at bottom,) i called to r s yadav travels representative, but everyone said me to change the seat (Their mobile no. Are [protected],...

I have booked ticket in redbus on apr 25 2017 my ticket no is tk5r67593296.
When i book the bus they have mentioned clearly this bus have free cancellation till 28 th april 2017 until 7 pm mine was last seat so i decided to cancel the ticket on same booking date 25th april but they have deducted me nearly 180 rps in cancellation of ticket suddenly i have called customer executive he told me there is some technical problem you just...

I had online booked ticket via REDBUS from Raj travels on date 15th Feb 2017 PNR No. 54932473. But after few hours of booking i got call from raj travels mentioning that there bus has been cancelled and they will refund my ticket booking charges in my credit card but today is 29 April 2017 and i had not yet get my credit back. Even no customer support team is available to talk with me. I had may time made complaint compliant number is 750870...

We have perched on line booking system by seeing online bus status but when we reached at dharmatola bus stop then saw wrong bus which is totally unacceptable. The bus company name snemita paribahan. Showing on line it is a Volvo bus at really it is a simple AC bus. We have requested to refund our price but they denied. Please take a immediate action against this fake business.

Regards
Sarif ahamed
Ahamed.[protected]@gmail.com...

A ticket was booked for my sister to travel from coimbatore to chennai on 1st of may, 2017 in a1 arthi travels (A/c sleeper) departing at 21:00 on 1st may for 750 rupees. Few days back the travels called and let us know that the trip is cancelled and so we have to cancel the ticket. Even we too cancelled the ticket because the trip is cancelled. Now again we see the same bus trip is open at the same time but at an increased ticket fare of...

I am abilash. I booked a ticket on 25th of april for the date 1st of may from thrissur to bangalore. But i confirmation as i tool ticket for the date 25th april. At the same moment i cancel the ticket. But they are not refunding. Its applications fault while checking point date get reset. How come a normal customer make note of that.

They are totally fake. When i put a complaint they respond as it is fixed. How can they fix...

I booked a ticket in red bus app, after that it transfers to bank website. Unfortunately, the time mentioned in that page is out. So it brings me again in booking layout i.e select the seat and also pop says that I need to book one more time. Second time I booked one seat which is different seat number because what I booked the previous one was in gray color. In second time everything goes smooth and I got a message like BOOK TWO SEATS and...

I had booked a ticket from Ahmedabad to Rajkot ticket no TK[protected] on 9 April 2017 in sleeper class bus but the sleeper couch was cancelled. I filled the complaint on 10 April itself, but since the last 15 day nothing had been done by redbus side and always telling me to wait for 24 hours.
I am very disappointed with such poor service provided by the redbus.....

Dear concern,
My ticket book on for date 24/04/17. But due to some health problem of my son not able to journy on 24/04/17. But at the time cancelletion, only 51/- rupees showing will be refund back. Its a very pathetick seanarios for any customer.
Look in to the matter. Just requesting one thing if possible kindly refund the full amount.

Ticket no tk5m89593875.
Journy date 24.04.17
Kolkata to...

My name is arjun s kumar. My complaint is about an online ticket booking site redbus. I booked a bus ticket from kalasipalayam to kayamkulam via red bus. I selected my indian bank card for payment, but they debited my sbt card without i typing otp and even without going to sbt payment page. Then i got a confirmation mail at 12.26pm. After some time i got another mail that my payment was unsuccessful and my refund is initiated. So i booked...

I travelled from Mumbai to Belgaon by Volvo A/C Multi Axle Semi Sleeper bus of VRL Travels. My Ticket number was TK[protected] and PNR number was 241!12838186~9934716. It was semi sleeper bus which allows passanger to push back seat to sleep comfortably, but I was not able to push back my seat. That day I spoke with customer care executive of Red Bus and he said that all seats in last row are not push back. I told them that all seats in that...

I have booked MK Travels on 16th of april from trichy to chennai.The bus should start at 10.50 but it started at 1 am .We are waiting for more than 2 hours .I am not sure whether it will reach before 8 am because of this I am going to get loss of pay in my office. For god sake don't commit these travels starting time until and unless you are sure of that.We are suffering a lot. You people are responsible for these kind of mistake....

Bus(Diwakar Travels, DT-234A) cancelled. Didn't receive refund from Red Bus yet.

I BOOKED TICKET on 29-MAR-2017& I got redbus mticket SMS also on same day.

Here are the mtciket details:
Route: Tirupathi to Hyderabad
Ticket no: TK4V92384837
PNR no: DWK1808931 – DT234A
Travels: Diwakar Travels
Departure: 08:00PM APR 2, 2017
Total Fare paid:600

But I got...

I had booked a bus from Chennai to Coimbatore to travel on 13 Apr 11:45PM by Hindustan Travels. However, i never received any message regarding the bus details. I waited for 4 hours past 11 45PM with no calls or any information about the bus. The people behind the redbus helpline numbers could not help either.Finally i gave up and had to find an alternative at that time which was very difficult and unsafe.
Considering the inconvenience...

Hi,

With regards to Bus no : PY 01 CD 8699 (Chennai - Tenkasi) on[protected].
Herewith i would like to file a complaint about the bus driver and service.provided to the clients.
While booking the bus it was told to us that its a AC sleeper cost around 1500, but after we booked and boarded we have been informed that AC is on repair and it will not function.
Also when we had asked for office details the...

I have book a ticket through the redbus in kpn travels. The bus service worst I have ever seen and they are making late and riding in high-speed without control and stopping the bus for loading goods nearly 10 times for unloading also the same. please notify the things to the red bus and block the kpn travels from red bus. That will avoid the people like me travel...