Red Bus Complaints & Reviews

We have booking one ticket from pattukkotai to chennai date 17:01:2017 from( jrshappy)travels mony got debited but no confirmation message no email but mony is debited plz refund amount 905 my account plz

my phone number [protected]
Plz refund amount...

RedBus Ticket - TK2J36437329,

redBus Ticket - TK2J33797352

Booked above tickets in kpn waited for 3.5hrs still bus not came. 2lady passengers no info provided in boarding point.
They don't know about bus info when tracked the bus it's showing somewhere in tamilnadu. We didn't board the bus after waiting till now. Please initiate refund.
Contact : [protected]@gmail.com

past...

While booking I have selected Nerul as the destination. But the sheet with bus conductor shows Mumbai and he dropped me at Sion as a last stop. The bus was going to Pune. Tried to contact Redbus but they told to contact bus operator. Seriously pissed off by Redbus and Neeta bus service. First and last booking from Redbus. I want redbus to pay my Ola expense that I have to pay for going home at 2.00am....

Following is the issue with Redbus and I have been sending emails to them for 15 days. Now they stopped responding to me and not providing me the clear response. Details pertaining to the issue is given below.

Reference Number: 422854
Issue Type: Booking Issues
Category: Payment debited but ticket not issued - Need refund
Description: Service No: OTTT126 for the passenger name Ramnath on Orange Travels...

We have booked two tickets from Visakhapatnam to Chennai on 12/12/2016 ticket no TJD[protected] seat no 30 &29 amounting to Rs.3292/-. But the bus was cancelled due to Chennai cyclone. When we tried to cancel the ticket from the Redbus website on the next day itself, it was saying that the ticket number is wrong. We tried calling the customer care many times but there is no proper response. Till now we have not got the refund of the ticket...

I booked 2 tickets through redbus. the bus got cancelled but refund not initiated. when made a complaint i got the reply that the bus flew as scheduled. i furnished the snapshot of the message i received on the previous day about the cacellation. i am not able to connent with customercare executive to expalin and get the rufund.every time i get the reply that the issue is resolved. it's a sheer indifference and the team is irresponsible....

We booked 3 seats at 20.45pm wrongly on 11.1.17 from Chennai-Hyd @ 22.00hrs Kesineni travels bus by paying an amt of Rs.2902/- (1116A2/VL157). Our actual travel date is 19.1.17. By oversight we selected wrong date & we did cancelation immediately. But we got message from you as we will be get refunded only 162/- (Ref.No.TK2D[protected] All these transactions happened with is 30 to 40 minutes only. Being on humanitarian ground please consider...

This is about ticket id 451717
Your sevices and process are totally useless.You guys make customers frustrated.
I am going to uninstall your app and defame you wherever I will get chance.
I just want my refund back for this inconvenience.how many years you will take for this ?
If not, let me take this case to social media as well as to specific POC.

No thanks,
Nitil...

I booked ticket from bangalore to trivandrum on 13/12/2016, tin no. Tjd[protected], ored1340786. But bus was cancelled and i was returned refund only rs. 550/-. Whereas i paid rs. 1666/-. When travels was cancelled bus due to bad wheather as informed by redbus agenct then why i should be pput loss. So please returned full amount immediately.
Imtiaz khan
Cell [protected], bangalore...

Today in the morning, I booked ticket from Madanapalle to Hyderabad on 17th Jan 2017. Money got debited but did not receive any ticket over that. Since morning I called Customer care for 5 times, every one was telling the same story. Every one asked the same details(Ph NO., Name, Ref No.) and every one told"You will receive call within 20 mnts".Did not receive any calls any booking confirmation/cancellation messages. No one is worried to...

I booked two ticket s from Bangalore to Kumta in SRS bus and subsequently
cancelled. Proposal number is 9552852 as per message dated 24 Dec 2016.
The amount still not found reflected in my bank account. This day robbery after assuring that the amount will reflected with in 10 days of the proposal.
Red Bus service is one of worst service I ever had ....

During my recent travel to Shirdi I had a very bad experience, as per the SMS received I was waiting for bus at the boarding point which i had received via SMS, even upon that I confirmed with a guy standing thereby that the bus to Surat (Paulo) will be coming here ? To which he promptly said yes and then was waiting for the bus to come. Around 10.00 PM the bus arrived but not at the boarding instead it was far from the boarding point approx...

Date of incident: Nov 22nd, 2016

Description:
I was booking a bus on redbus. I went to pay for the bus tickets and when I went to try to go ahead with my purchase, I received an error message indicating that the transaction was not processed. So I made another attempt and I received the same error. I then went to book another ticket instead. I later found out that I had actually been charged for the redbus tickets, but...

Dear All,

We have selected 13th Jan date but how it has selected today date we really don't know. Kindly cancel my ticket & re book it for 13th jan Date.

We have not booked 2days or 4 to 5 hrs before. Just half an hr back we booked & understand it has booked wrongly. Kindly take up this matter & book it for 13th Jan 2017 at 21:00 hr. If you need any additional amount is applicable please let us know...

Hi. My name is Divakar. I've booked a ticket through red bus(kkr travels) to travel from karaikudi to Chennai on 12th December(ticket was booked thru mobile on 11th Dec 7.50 am. My booking reference number is TJD[protected]. But the bus has been cancelled due to VARDHA cyclone and I was intimated only through phone call from the number[protected]. But I haven't received any confirmation through mail or message and was informed that the...

Today at 7 jan I booked online hotel from red bus website during transaction money deducted but do not issue hotel booking .
I launched a complaint for 3 times Red bus website my reference no is reference number for query is 450089, 450110, 450035, but still there is no reply from RED BUS.
I suggest u people never try to book hotel or bus from RED BUS website.
There CUSTOMER SERVICE IS WORST....

I booked a ticket from redbus and reached the boarding point before the scheduled time and tried calling the bus driver but he didn't pick my call and after 1hour of continous calling I called the bus operator office and they told me that the bus has already left the boarding point and when I reached the redbus regarding the issue they are not willing to refund my money...

Hi Team,
Would like to bring this to your notice and to all the readers here so as to be aware of the incident happened while was travelling from Hyderabad to Pune by Atmaram Travels booked through Redbus.in on 20th December 2016. I boarded the bus from Telephone Bhavan Lakdi-ka-Pool Hyderabad . when reached my allotted seat there was already a person sitting there and requested me to sit in the other row seat that was booked by him...

I have booked a ticket from Madurai to chennai on 2 December 2016 . On the date of journey I've received a sms stating that the Bus is cancelled due to technical issue and the redund will be processed within 7 working days...
i've been trying to get in toch with the stupid customer care service of the REDBUS... asusal same dialouge"we'll do the needful help... its been almoat 40 days still the refund isnt reflected......

I have booked a ticket from Aurangabad to Hyderabad on 6th of October, 2016 through redbus app. Payment was made through redBus Wallet.
Bus got cancelled and ticket refund was initiated. After 20 days, refund status did not change and Customer Care executive said it would take 48 hours more for refund.

As of 6th Jan 2017, I still didn't get my amount but the refund status says it is completed and I hear the same answer...