Red Bus Complaints & Reviews

I had booked SRS Volvo A/C Multi Axle Sleeper(2+1) for my return journey from Goa to Bangalore on Saturday, December 31, 2016 but they had changed the bus to non ac sleeper sitter, next day when i called SRS travels regarding this i was told that they have already informed the Red Bus people to initiate the refund of difference amount which i have not received so far.

Not even single response to any on my emails.
br...

Chennai to Bangalore 15th Jan MMK travels bus was cancelled without any notification...We did not get the refund as well...redBus and the travels did not provide the cancellation information prior to journey...

Calling customer care, they said that they will check with operator and refund within week.Its been more than 3 weeks, no response.

ticket no: TJDP62822395
PNR no: TS-RB38854963IAI/56943/CHN To...

I was on a trip to Assam and planned to travel by road. Thus, ended up booking deluxe buses from Red Bus. The bus details are follows:
1. 25th January 2017:
Guwahati to Kaziranga : TIN TK2T4499238, PNR: 6YVEQPE, Trishul Transport Service. Bought two tickets for Rs. 624.
Two hours prior to the journey, I received a bus cancellation message. Operator said that passenger has cancelled the tickets (while we did not). Red...

I had book the ticket for Rajkot to Ahmedabad for 02/01/2017 for bus ticket of Patel Tours & Travels via Red Bus with name Sangita K. Bhut, 47, Female for 5.30 A.M.
I had paid Rs 457/- through Net Banking of HDFC Bank. Amount deducted from my Banl Account but error message of transaction failed appeared & I can;t get the ticket.
Bank end detail is as under.
[protected]-PAYUREDBUS
Ref:[protected]
Payment...

Sir,
I have book the ticket in sea bird by using red bus app on[protected] at night, from hosur to chennai, but due to bad signal it is fully in loading stage, the amount is credited from account, it's my corporation bank ATM card, due to that I got a mail from support redbus (((Dear Customer,
We have processed refund of Rs.350 for your redBus order ref. 95704490 on cancellation of your journey from Hosur to Chennai, 09-Jan-17,...

I am writing to you after great humiliation and no resolution from Redbus.

This is regarding on my refund for the ticket payment TJCN98424964 and Ticket: Ticket number (TIN): TJDM32735244.

I haven't receive my refund yet. The total refund amount is Rs.3007/-.

I have made N' number of calls to red bus team and even in mails too. They are keep on saying, the refund has been done. I have checked with...

I have booked a ticket for Vizag to Guntur through red bus date of journey 21.01.2017 schedule dep 09:55. we were waiting for the bus but around 11 clock the agent informed that the bus was cancelled orally. Alternate bus is not arranged. prior information not given, Till now - 28.01.2017 refund is not recieved. When we are calling the customer care ..one department says we need to speak to bus caccellation department and when i call them...

Complaint number: 471730 Ticket number : 10409121

Redbus is a white collar thief stealing people's money - don't need any more evidence than the number of refund complaints on this site.

Here is my case:
On 30 Dec 2016, I booked 2 tickets and paid Rs 3392.
The transaction failed but my money got debited.
When I called the customer service they arranged an alternate single ticket for Rs 1199...

Ticket Numbers:

TK2Q[protected] Bangalore to Pondy 27 Jan 2017 10:30 pm departure
TK2Q[protected] Pondy to Bangalore 29 Jan 2017 10:30pm departure

I have booked 3 seats through Red Bus from Bangalore to Pondy and back as per the details above. I would like to cancel i seat (15L) . I tried calling various numbers available on net and I was told partial cancellation is not possible.

Can you...

I was going to book tickets online on 27 th but due to some issues got it book to 26 th Jan 2017as it just was for just 30 mins so they should be giving refund our money back n as our ticketcost was rs.999 n they gave us only rs56 as they should be giving us full payment back as we just had booked now so we should get our money back . This red bus should be sued I swear . This red bus sucks should be closed down forever...

I had Booked a ticket on 23rd December 2016 from Pune to Washim for Which I payed Several times but ticket was not generated . I got my 2 refunds for 1 account of Union Bank through which i made paymen tbut one payment is remaing i have the copy of Bank Statement and also all details to prove it . Please refund n also with the penaltiy for all troubles i faced...

I have sb account in iob i booked a bus tickets on 16.1.2017by using my debit card in red bus app the amount was debited but my ticket is not confirmed the red bus company has send the mail about amount refunding they said we refund the amount to your bank it will credit in your account within 7 working days so I request you to refund my amount Rs1498

Account details:[protected]
Debited amount:1498
Date:16.01.2017...

Redbus.in shall remove hopless busses like Patel T&T
It seems that Redbus.in acting as corporate company for booking bus tickets working for commission of 100Rs per ticket. It seems Redbus.in is not bothered what the end costumer is getting for high printed price of tickets. For example redbus.in has deactivated review of Patel Tours and travel so travelers cannot know what #### is going on under the name of redbus.in. It is only...

Dear sir,
On 18-january-2007 one sear revered from hyderabad to thirupathi through redbus app. But ticket not booked and amount rs.500/- deducted from my bank account. Message came it would be refund 2-3 working days but my money not refund till now. Please refund as early. Already complaint preveiosly. This is once again request my complaint. Red bus order reference no.[protected].
Thanking sir yours faithfully
V. Sankararao...

Refund of money
I have booked the ticket from banglalore to kodaikannal (Ticket no: tjdb42489936, phno:[protected] on the date[protected]. Due to some reason i have cancelled the ticket on[protected], but as per the redbus policy its been 7 working days still now i haven't received the cancellation money from banglalore to kodaikannal. Pfa of the bank statement from[protected] to[protected] and the ticket i have booked....

My father m.vijay Kumar for whom I had booked ticket in redBus from Hyderabad to Rajnandgaon in khanker travels PNR 82068727.Driver named Srinivas has left my father in d middle journey at unknown place while got down for washroom when called driver he did not lift the phone.Is this your services without responsibility of caring passengers.Very disappointing service from redBus who r providing such type of travels.my father aged 48 had to...

I Have booked 2 ticket from delhi to manali for 25 jan but due to some error/mistake i got tickets for today which is useless for me coz due to the illness of my brother and i already told them that my brother is admitted to hospital please refund my amount after deduct cancellation charges they said that we are helpless and you must have to travel today because bus operator does not allow us to refund. then i called to bus operator (Contact...

I had booking from goa to banagalore on 4th Jan 2017, But bus cancelled on same date and time of departure.

As per cancellation message, I suppose to get complete refund of my booking amount. But its been 20 days and still I am struggling to get my money back.

I do have all their proofs like mail receipts and messages. Its been 20days and I am calling them after every 5 days. But they ask to wait for 24 hours...

I was trying to book the ticket from Hyderabad to Hospet for the date 25th Jan 2017; the amount was debited from my bank account and the ticket was not issued.

Narration :[protected]PILANISOFT - Redbus
Reference ID:[protected]
Date: 12th Jan
Bank: HDFC
It has been almost 10 days now and an amount is 2404 Rs.

Redbus is saying the amount should appear back into the account within...

My wife along with some 6 ladies passengers experienced a very bad treatment in RKT bus from Trichy to Bangalore in AC sleeper started at 2.00 clock at Trichy. The bus not parked for the lady passengers to attend wash rooms. After 4 hours bus parked in a nasty place where the toilets were not properly maintained. When one of them shouted and said next time she would not be using RKT bus, that lady was dropped at Electronic city stop at Bangalore...