Red Bus Complaints & Reviews

Hi,

I book the ticket from Delhi - Nainital as on 30 march 2017
with out information they change the pickup location i waited on the road more than one hour there is no proper response at operator u need to come another location for these information they informed after when i reached the my pickup point i loss my time and money ...

So i need my money back, I informed to redbus customer care 4 times...

We had booked two bus tickets via Redbus for Bangalore to Mysore trip. To travel on 07/04/17. Redbus has an app where it shows the pick up location and it had showed the pick up location near Vijay Bank Layout in Bangalore. They had also sent a message with Driver's no. to contact him. On the day of travel the app showed that the bus is running 15 mins late. We tried to contact the driver repeatedly since one hour prior to our pick up time...

I have taken reservation for below details.

Visakhapatnam - Vijayawada Wednesday, October 12, 2016
Ticket no: TJB[protected]
PNR no: TS-RB34925215MUH/13299/SKDT - SPL- VZA -7700
Sri Kanaka Durgra Travels
Non A/C Push Back (2+2)
22:20
Reporting time
22:35
Departure time
1
Seat numbers

Bus operator was cancelled trip on that day. I have spoken...

Hello,

Ref: Ticket no: TK[protected]/PNR no: 57079697

Deficiency in Service

Please note that I booked a ticket from Ankleshwar to Nerul on 03/04/17 and was waiting at the boarding location at Ankleshwar on the night of 05/04/2017 for the bus. However, after waiting for hours, I came to know that the bus was cancelled. It was never communicated to me. Therefore, I had to
(1) wait in midnight...

I have not got refund in my bank account. Rebus said that amount has been transferred to bank and Bank said that amount has not been credited into your account from REDBUS(merchant).

First rebus gave me wrong reference number with freecharge settlement id. So when I contacted free-charge, I couldn't get help from there and they asked me to contact rebus as redbus has transferred money in your bank. Bank has confirmed that amount...

I had booked a ticket - ticket no: TK4P77774453 PNR no: TS-RB44303069MXE/133027 for travel from Coimbatore to Cochin on March 27th 2017. The operator was Aeon Connect. My wife was asked to report at the pick up point at 12.30 pm. The pick up point was Gandhipuram in Coimbatore. When she reported at the pick up point she was informed by an agent of the bus operator (the bus operator does not have a presence in Coimbatore) that the pick up...

Bus was cancelled & due to that after so many emails & phone calls i got refund amount but now I am not able to use that amount for book a new ticket. As i contact customer care they are allowing me to use only 10% money to use while booking a new ticket. till the day I was not worried about the money in wallet but now i want that wallet money into my Bank account which details i Have sent to redbus through [protected]@gmailcom . Also there...

I have booked a ticket through online from redbus and the operator has reported the bus breakdown and unable to provide alternate bus and when i called for they are shouting like idiots i am serious about their miss behaving and also reported the same to red bus through customer conservation it is very harsh for a girl to undergo like that and there is no refund still in the account...

Dear Sir / Madam,
myself is Surajit Misra, yesterday I have faced a tremendous problem by the M.R.Traveller which is controlled under the RedBus. I have booked an online ticket through the RedBus with PNR no. is[protected] booked on 08/03/2017, for the journey from Mumbai (Andheri) to Karad on 16/03/2017. The ticket was booked in M.R. Travels (seat no. S21) with an amount of 1523.00 INR. and the timing of departure was 1.55...

I have booked a ticket from madurai to chennai in thirumal alagu travels and i cancelled that ticket.The ticket is cancelled but the money is not refunded yet.on march11 I booked that ticket via netbanking.On march 16 I cancelled the ticket.But Still the money is not refunded
Ticket No Tk4A42882684. From Madurai To Chennai.Please solve this complaint as soon as possible...

Today i have booked bus for delhi from gorakhpur but It doesn't provided any information about bus no. And bus bus driver their is no name of bus at ticket their is only PNR which was given on ticket as well as which no. Was given on ticket I contact at that no. The person who recev the call has also no information about the bus and bus driver and he gave me another no. Of customer service that was not reachable at that time...

I have booked a ticket from Coimbatore to Chennai. Bus got breakdown and accident. Police have filed fir against bus and bus operator not ready to arrange alternate travels.Because they don't have spare bus also. They gave us fake promises too. They dont have proper papers for bus. So i raised a ticket in redbus. Without giving any solution they closed the ticket. We all need refund.
Book ticket information:
redBus mTicketbr...

Hi,

Below attached my journy details.


ANDHRA PRADESH STATE ROAD TRANSPORT CORPORATION

Hyderabad ­ 500624, Andhra Pradesh, India.
Telephone No. : [protected]
redBus CustomerCare No. : -/[protected]
E­mail : complaint.redbus.com

RESERVATION VOUCHER
PNR No. : 60973593
Ticket No. : TK3R76925873
Service Code/Name : BHEL - TPT/9305br...

Hi,

On 26th February I didnt travel on the JTV travels bus as they told that the bus will arrive 2.30 am on 27th early morning. I have asked them to refund the money back. They haven't done this yet. This is not agreeable. Please do the needful to return my money back . Please record this compliance and give me a complaint no to track.
I have the ticket in this email below.

The ticket details :
br...

Very poor in commitments and service offered, booked seat was not given in the bus, single female passengers handling is very pathetic, no one is there to solve the issues, male passengers book tickets in the name of female, should not go for it..
conductor in the bus also do watever they want and they don't reply to calls..

everything is shown in a way that they are very serious in their work but its only to fool...

Hi,

I am re writing again about the issue with your company redbus stealing customer money Unethically.

1. On Fri, Mar 10, 2017 at 10:01 PM. I tried to book Mumbai to Surat ticket through Redbus mobile App. For which i selected Bhagawati travel and for that ticket booking amount get deducted from my bank account. However ticket booking got failed and there is no issue of ticket or call from redbus. Please find...

SRTA[protected]. This is my ticket pnr. Today I have booked a ticket from vellore to Pudukkottai through redbus.com.
Sri renugambal travels
I booked AC SEMI SLEAPER.
But AC not working
They gave 50 rs refund as AC

THIS IS NOT ACCEPTABLE
This is absolutely CHEATING
I don't want non ac
How you can decide this. I can't accept to travel non ac...

I booked 2 tickets 4 months ago and i cancelled the 2 tickets. The remaining amount is credited in my redbus wallet. I raised a ticket more than 50 times for that amount to be credited in my bank account. Every time they said it is in process state and they will close yhe ticket. I called to customer care many times every time they told me new story and it will be credited in 7 working days. But till now money is not credited to my account....

On 3 March 2017, i booked a bus from Chennai to Banglore.

The bus was supposed to be at 9:40 PM in my Boarding Point.

the bus guys called me at 9:45 PM and told me to come to another boarding point, when i refused they told me they will drive the slowly and i can board at any of the boarding point.

When i raised it with RedBus they told me to wait in the same point and they will arrange another...

Dear Sir,

My name is santosh and my registered email id is [protected]@gmail.com . I booked a ticket in red bus and after that I cancelled the ticket but by mistake allowed the refund to be in my wallet account. After request, your support team agreed to transfer my wallet balance to my bank account and also collected all bank details and assured that the refund will be processed within 7 days, but it 12th day now and I...