Red Bus Complaints & Reviews

Dear Sir,

My name is santosh and my registered email id is [protected]@gmail.com . I booked a ticket in red bus and after that I cancelled the ticket but by mistake allowed the refund to be in my wallet account. After request, your support team agreed to transfer my wallet balance to my bank account and also collected all bank details and assured that the refund will be processed within 7 days, but it 12th day now and I...

Hi,
I booked bus ticket from bangalore to madurai 15th feb 2017, Ticket no isTK3H26375655. The bus operator cancelled the service and redbus confirmed the amount refund initiate shortly. I received mail from redbus on 19th feb asking about my bank account details for refund.I have given my bank details and received mail from redbus it will take 5 to 7 working days to refund money to bank account. Its been more 15 days i have not received...

Hi,
I booked 2 bus tickets from Nasik to Mumbai for the journey date 06/03/2017 ie today with RED Bus. The tickets I had booked was for 2X2 seats with Sai Veer Bhadra travels however when I reached the boarding point I was asked to board a Sai May bus from Dwarka Circle at Nasik. However when the bus had arrived it was a Sleeper bus and I was told by the bus operator that the 2 passengers have to sit on 1 berth and have to share which...

I will never book any tickets from redbus and i have already started encouraging my friends to use other reliable ticket booking sites other than redbus. I lost only one ticket refund. Redbus will loose prospective customers. I have been following up with my ticket refund status for the last 1month but they have closed the ticket saying no refund. I called multiple times but in vain. I always used to get an answet saying that they will look...

Hello,

I had booked a ticket through REDBUS on 01/03/2017, TICKET #TK3Y[protected]Bharthi Tourist) for 06/03/2017 from kundapur to bangalore. For some reason, I needed to cancel the ticket and book it for 05/03/2017, but the ticket number was not reflecting in the website and it was showing "Cancellation failed. Incorrect Ticket No. or Email ID" though I had given the correct details. Please do the needful in getting my ticket...

Hi, here is the mail i received from the bus company for the reservation i did some days ago in Udaipur some days ago

Dear sir/ma’am,

Your bus trip cancelled. Your ticket is booked by REDBUS. So please contact to REDBUS for refund amount ASAP –[protected].

Last 10 Transaction For Xkmd[protected]

Transaction Date 27/02/2017

Ticket No K4SJCZB

Ticket...

I am travelling from Bangalore to Pune as address provided by redbus.com I reached near veshvantpura police station then I called cell provided by redbus then they told me that come near govardhan gate near petrol pump using bad words and after that they told me that near theatre this was hectic for me because of this ignorance customer servise.. please improve customer service and address of boarding point...

Hi,

Bus Staffs took 3000 Rs from my wallet.
Red bus PNR:B[protected]
Name:Muniyappasamy M
I board bus on[protected] at 10 PM, Seat 26w (volvo AC semi sleeper)
vehicle number:TN30-BB9199
Boarding:Mattudhavani omni bus stand madurai.

madurai to chennai.

i got down at kathiparan at 5:35 AM and i realized i missed my wallet in bus, i called them at 5:55 AM and got...

I have tried booking ticket from Bangalore to Goa via redbus. But what happened was they dedected money from account and replied sorry the ticket cant be booked. And its been a day the money is not yet refunded. An amount of rupees 1688 was charged and deducted online from HDFC bank account holder Arun NV. The booking was done on 25th February 2017. Kindly resolve the matter as soon as possible as its a matter of 1688 rupees....

I booked ticket from shirdi to mumbai and my ticket was confirmed, and then i received email from them stating your transaction has failed and your money is safe with us. now they are denying to return money, i feel so cheated i was not able to travel on that ticket instead i have to pay for another seat, please please never book ticket from red bus....

Dear concerned,

My TICKET NO IS :TK3Q85245326

PNR NO: RB42388775

I have booked my ticket on 21.2.2017. traveling date by 22.2.2017 from chennai to udumalaipet.

due to bad health condition i am unable to travel that. i want to cancel the ticket.

when i calling to customer care number there is no responses and not willing to cancel to my ticket by concerned.
br...

I have booked a ticket on[protected] from Kolhapur to Satara
and when the went to MSRTC Station the people there informed that there is no such Bus available, and asked to go with other bus. Apart from that were asking why you booked online and were not replying properly.
when contact Red Bus they informed to get refund from Bus Station
I have not been able to visit the station as i left due to work.
If there is...

Hi Team,

I have booked the bus ticket from Pune to Bhopal for 10/Feb/2017 and travel agency is Satnam Travel, Verma travel and Ticket no is TK2R42762844 and boarding time is 6 Pm at Vishal Nagar wakad Pune (Near to my home, that'why booked this bus) . At 2:30 Pm on 10 feb, i got call from red bus (may be from Verma travels) and saying that something went wrong with the bus and it has been canceled (Not describe the exact issue)...

I wanted to book 2 tickets from Bngalore to Chennai. I attempted to book it on Feb 11. When I hit "Bangalore to Chennai bus", I found redbus and chose it. It asked me the date and i mentioned Feb 12. When search list appeared the date was back to Feb 11. I booked the tickets and realized it was wrongly chosen. I immediately called the bus operator and red bus. Both were asking me to approach each other for cancellation. I reuqested them to...

Today I have booked a tickets online from Madurai to thirupathi through red bus ie.13.2.2017.Ticket no is Tk3F75326758. Actually I have to book a ticket for 26.2.2017. But due to some error it had been booked for today .But immedietely I tried to cancel it but it is not possible.Due to this I lost RS 1900.so please resolve my grievance. Thank-you ....

Hi all. I have booked a ticket at 12.20 from Goa to Hyd but entered a wrong date i.e on 11th feb. All that I wanted is to change the date to 15th feb. I was on the calls from 12.30 – 3.30 pm.Spoke with agents as well as two supervisors. The stunning and shocking thing is, everyone told me the same thing that according to the company policy, the ticket can neither be cancelled or refunded. Same thing again and again. None of them exhibited...

On Dec 27 I booked a ticket from Bangalore to Udupi. Redbus showed boarding point as Kalasipalyam. When I contacted the bus operator for confirmation on ticket, he said the boarding point was not valid. Although the operator said the amount will be refunded via redbus (considering it as a cancellation due to their mistake), I did not get any information nor any refund. After continuous follow up also I have not got valid answer or action...

The bus was delayed by 4 hrs. I travelled from Bangalore to Madurai on Feb 6th on SRS travels. Bus started from Bangalore with one hour delay. Since the bus did not reach Madurai on time, i had to get down in Dindugul and travel to some other place(i was supposed to travel from Madurai to this place if bus has reached on time). On top of this delay, I contacted red bus for registering the complaint. No real support from Redbus team. They...

I booked a ticket from Bangalore to Guntur on February 01, 2017 amounting Rs.758.40 and the ticket number is TK[protected]. I have cancelled on the very next day and the reference number for processing is[protected]. I have not received the refund till now and I am unable to contact concerned person. I have received the following message from redbus executive.

"We would like to inform you that the refund amount of Rs. 758.40/-...

Hello,

Honestly I am not at all happy with your service. Here is the scenario:
I tried booking for Kallada travels from Bangalore to Cochin on Feb 03rd. My money was deducted but the ticket got failed to confirm. I then called your customer service personnel and she advised me to try again for the same bus, same seat. I checked with her again that if it is some service issue from your end or an issue with the bus operator,...