Red Bus Complaints & Reviews

[protected] complaint number with redbus. Worst ever customer service from Redbus.in. Please read below for further details... I booked two tickets from Karur-Chennai for 15th of December in REDBUS.IN and had completed the payment and other details when it showed "OOPS there was an issue with the webpage" and it asked for the details of the transaction which I added and submitted and it reloaded to home page, no intimation...

I am Selvarasu K K from Bangalore, I have booked on line ticket for Chennai on 30th Nov, 2013 through Redbus. My ticket no.TFCQ82535349, SEAT NO. H2, boarding point Bommanahalli, Bangalore. I was waiting for bus from 10.30 pm onwards in Sangita travels at Bommanahalli (actual reporting time 11.15pm). The bus was came at 11.45pm (actual departure time is 11.30pm). I had rushed to bus in main highway road where the bus had stopped. The bus...

I had booked the ticket for SRS travels through Redbus.in. On the day of journey SRS bus travels sent me a message saying that the bus was cancelled as the bus broke down, Which is acceptable. I called redbus and told them that i have got the message about the confirmation and need an alternate bus ticket immediately. Redbus executives told me that they haven't received any confirmation about the cancellation and hence cannot reimburse...

I had booked 6 tickets from Bangalore to Goa using in paulo travels using red bus. I wanted to do the partial cancellation so I contacted the Redbus customer care. They said I will have to cancel all the tickets and rebook the tickets. In which case I would lose the cancellation fee of all the tickets. I requested the concerned person for availing partial cancellation. They rudely denied any help for me telling me a lie that the travels has...

Name: Giridharan PNR: ABI56456 Cell no: [protected] Redbus Complaint Reference Number 10337270 I booked ticket on abi&abi . Journey date is 30 Oct, 9:40 pm. Boarding point is chrompet. I reached boarding point on 9.30 PM, i seen a bus from abi&abi, i go and shown ticket to them, they said that this bus is not you booked, the bus is on the way. So i wait for 30 minutes, after that i didn't seen any bus from abi&abi...

Hello Team, My name is Anil Kumar, I have a booked a SLV Travels Bus Ticket in Redbus.in site on 21st October 2013 from Sindhanur to Bangalore with HDFC Credit Card and the amount is 450. My date of journey is 10.45 PM 4th November 2013. Here with my complaint is i didn't get the prior information on cancellation of ticket and i got remainder SMS from Redbus.in on 4th November Saying journey to Bangalore today(4th November) at 10.45...

I booked a ticked from Perungulathur(Chennai) to Madurai on 31st October 2012. The reporting time was 11:44PM and the departure time was 11:59. I reached there by 11:30 itself. The drivers no.s sent by Redbus didn't work. I was made to wait there till 3:00 AM. When I called the Shama Sardar office they told my seat no. RU5 was occupied by someone else and has left from Koyambedu. I stopped all the buses from Koyambedu towards Perungulatur...

I am on call with REDBUS customer care now, I have called around 6:35PM on 29th Oct and asked to do the cancellation for one of the seat for Bangalore to Pune. Persona called Manjunath said I have already canceled and gave me details - U6 seat is cancelled - 976 RS will be refunded 20% charges for cancellation - your updated ticked will be received in another 5 Min After waiting for 30 min no message came to my mobile, and I again...

Refund for a canceled ticket (Amount Rs 1000) is yet to be received from RED BUS Support team has stopped replying to e mails Ticket booked on 18/8, canceled on 22/8 Yet to receive 1000/- refund of the 2nd ticket canceled <TIN> TF9F[protected] berths) converted to <TIN> TF9J[protected] berths) - Refund Pending...

Hi, I booked my ticket from Pune to Hyderabad for 16 oct 2013 at 9.30pm pickup time and 9.15pm reporting time(akbar travels). On 16 Oct 2013 at 9pm reached Opp. vaibhav talkies called given number[protected] / 30483463/ 64/ 65 for my confirmation in response I had been told that bus has left the pune station and will reach to my pick up point which is Opp. vaibhav talkies in 15mins and driver will call me and do my pickup. When i asked...

Dear Red bus team, Red bus team cheated for Rs 400/ for refund. i was booked ticket from vijayawada to hyderabad on[protected] that day some red bus team was called and informed the bus was met with an accident so that bus was cancelled sorry for the inconvenience your amount will refund with two days automatically they told this matter. after 3 days i was starting fallow up finally they said that bus was not cancelled so we are not...

Dear Respected Sir, This is to inform you that today my relative Sandesh Bhat had booked the ticket from Bangalore to Udupi from the Red bus site (agent-Durgamba Travels-sleeper coach) to be departed from Vidyapeeta Circle at scheduled time at 9.15 PM and it was informed that bus was under repair when my relative called Durgamba contact number at 8.00PM and asked my relative to call at 9.00PM. When my relative called at 9.00PM it was...

Hi, I am genuinely a well wisher of your company and have been able to use your service a couple of times. It is very good in all the aspects but am sorry to say this, but no other way. I have booked the ticket in red bus from Chennai to Madurai in national travels. the departure time is 10.35pm but no one called me and care about me still now. I am just standing still and waiting for some other bus of the same travels will pick up me....

I have booked a ticket from redbus.in for mumbai to shirpur journey of 1 November 2013 on 9 October 2013. it was available with Rs. 500 fare at the time of booking. and after sometime price has been changed for same. and bus provider called me and said that i need to pay extra amount for same because of festival time. it is not my fault it was completely yours and bus operators bus fare data update problem. why would suffer in this case?...

The ticket detail clearly has mentioned that the trip is from Bangalore to karur, no where it mentioned the drop at karur bye-pass. We boarded the bus at bommanahalli, Bangalore and the driver informed us they'll drop us only at karur bye-pass.i was shocked since it's early morning we don't have a prior notice about this. Hence I had called the customer care immediately and spoke to them regarding the issue, the executive told...

Please provide as I try book ticket on Redbus 04/10/ 2013. But unfortunately in the last minute transaction was failed. once again I tried, but failed again., and the amount was debited from my account., . Till now I did not get my refund and so I contacted Redbus.in Customer Care, from that day, every time they used to give me the same excuses that there is some problem in the payment gateway and you will get money today or tomorrow. It...

I have tried to book a ticket from Calicut - Trivandrum for my friend Ishak by Kallada transport on 11.09.2013 through red bus using internet banking. The amount credited to red bus, but the ticket was not booked. no refund of amount received yet. Pls see details below Date: 11-Sep-2013 TO TRANSFER INB Ibibo Web Pvt. Ltd. Transaction id : 42586598IGL9150354 TRANSFER TO [protected] IBIBO Amount : Rs.650.00 pls refund the amount...

Dear Sir,

this is to Inform you that i had booked two tickets on www.redbus.in but i cancelled those bookings, the customer care called me and informed me to convert the discount amount to coupons but they dnt listen my words and one they have book directly and another also i told to convert into coupon bcoz refund amount they will send after 7 days but they again send it to my account present i my account money is low i depend...

I had cancelled my ticket on 5 Sep which I had booked from Thiruvalla to Bangalore . It is 3 weeks and I still have not got my refund of Rs2700. I have called up their customer service and every time they say they have already refunded but bank payment gateway problem. How can the bank have a payment gateway problem since 3 weeks? I will take suitable action....

Hi, I tried booking ticket in redbus from Coimbatore to Chennai on 2nd September. The transaction failed at the last step but amount was deducted from my bank account. When I called the customer care on 2nd my cmplaint was not taken. Again i called within 2 days, i have been told refund will be initiated but it was not done. When again I called on 12th , then only the complaint was actually initiated and i have got reference no 26780298....