Red Bus Complaints & Reviews

I had tried booking a ticket on 18/02/2012 for 26/02/2012 through Redbus.in using ICICI Net Banking. The amount is debited and the ticket wasnt booked. Immediately on 18/02/2012 I had registered 2 complaints through thier toll free number and I was told that they would take 5 days to refund.

Today 23/02/2012 when I call the customer care about the refund, they deny any complaint made and said they dont have any proof over it....

I have sent below mail along with Pics of Buses to RedBus.com Support team on "[protected]@redbus.in" email id which i got from website.
My Ticket ID is TE2Z93886978

Dear Madam / Sir,

Please find the attached my ticket details and other pics of BUS and note below points regarding bus and Travel Company.

1. As per my ticket the eagle Travel bus should be Volvo bus but my journey was...

I had booked two tickets for a 1 day tour to Agra from Delh for 10th dec 2011 and delhi sight seeing on 11th Dec 2011 through red busin. Booking was done on 9th dec morning . Spoken atleast 15-20 times with Hussain from your ahmedabad office.Hussian mobile no is [protected]. The tickets were confirmed (also got an sms for the same) and the tickets were delivered at the karol baug hotel (where we resided) from your karol baug office. Tickets...

We have booked Ashoka travels from Hyd to GOa and Return through Redbus. The bus service was very worst. It took 22 hours to reach Goa from Hyd (where as it was mentioned that it will reach in 14 hours), because the driver who was appointed, actual does not know the route.
And while returning, the same bus broke down at night 10 PM in the ghat road because the driver has chosen a wrong route.

The owner of the Ashoka...

Dear All,

Please go through the email discussion with red bus representiative ,

[protected][protected][protected][protected][protected][protected][protected][pr...⇄ Karthik,

But why ? , If my transaction is failed & I am doing booking on line it is my responsibility to book ticket again ,why your representative...

NON REFUND OF INCOMPLETE TRANSCTION OF BUS TICKET
Withe reference to thee above i wish to bring thee following:

1. We have trying to booked ticket from Pune to Bangalore for travelling on 6the January 2012 but by mistake I am working in 5the January 2012 .So my transaction has been failed . After theat I am requesting red bus to refund my money but theey are saying my CE has booked your ticket , We are unable to...

Dear Sir,

My complents regarding online booking through the red bus .com.but
Transaction is failed from my side , If it is confirmed from my side then I am guilty but it is not confirm my side, If I am doing the booking online then it is my responsibility to book again your representative had called me & book the ticket. But when I have received SMS of 5th January journey date . Suddenly I have informed your...

Dear Sir/ Madam

I had booked my tickets from Bangalore to Changanacherry (for 24th Dec) through RedBus with the following Reference Id: - TDD[protected]. The total amount was Rs 7750 for 5 tickets. The tickets were booked under my name (Ankur Khaitan). The bus operator was Yathra Travels.

This ticket was cancelled on Dec 20th (4 days prior to the actual date of travel). This ticket was cancelled online. The message...

on 11th of december my father was travelling from mumbai to ahmedabad. i had booked the ticket from "redbus" website.
as per my ticket, it was a Patel Travels, Volvo 2 X 2, AC bus.

actually when the bus arrived it was not of Patel travels first.
it was not a Volvo and a ordinary with the worst suspension.
it was not AC bus, but it was a non AC bus.
Also last but not the least it was not...

Respected Sir/Madam,

I have reserve a ticket through the www.redbus.in from Ahmednagar to Mumbai on 12 Dec 2011 instead of 11 Dec 2011.
The transaction was done via Credit Card and after cancellation of ticket they have not given me my cash back instead they have given the cash coupon which is valid for 6 months, means i have to travel by bus only and have to use www.redbus.in to book the ticket.

Request...

Hi Redbus Team,

My name is Inder and I have booked Ticket TDCE69625992 for travelling date 20th November 2011 (attached is receipt) From Mumbai to Bangalore.

As per booking it suppose to be AC Sleeper from Mumbai to Bangalore By Raj Travels for which I paid. But services not been provided as per Information on Redbus website.

When I reported boarding point I was surprised that there was a different...

I will never use redbus, neither suggest any friends or relatives, one of the worst service I ever seen in my life. The bus quality is too bad, even bad word is not applicable here, the behavior of the bus owner and its staff are embracing. They took AC fair for a non-AC bus. We won’t able to see any sight seen properly. I will complain against red-bus in Indian consumer forum,

The following problems I faced while visiting.br...

I booked ticket for Haridwar to Delhi on Monday night 16th Oct 2011 11:00 PM through redbus.in

JBG Tour & travel give me seat in a bus which looks like AC bus but after 15 mins of journey when i asked for the bus driver to switch on the AC then i got to know that bus is not AC so i called to JBG tours office number mentioned in ticket provided by redbus.

Then they provide me another number to call and ask...

Sir/Madam,

I Rahul Gangal,have booked a ticket from red bus from Ahmedabad to Jaipur.
It was of Seema Pooja Travels.
The date of journey was 25th October,2011.
The boarding point was Naroda , near S T workshop,Ahmedabad.
Boarding time was 10.15pm.
PNR number SPNKPY[protected].
Ticket number TDB[protected].
It was non ac sleeper bus,i have paid rs 700 for that ticket.br...

I am charged very high because it is a festival season.....It is 4 times as compared to other passengers....I am suffered a lot because of this.....I need a proper solution and explanation from the service provider for this act...........

I had booked a bus ticket @ www.redbus.in for Hyderabad to Nagpur journey by Omer Travels Volvo [tdax55525949] at INR 900/- I was supposed to travel in an omer travels volvo [Seat F3] but what was actually sent to the Bowenpally boarding point was a regular Non-ac bus for which fares through the www.redbus.in site itself are 450/-

The reason given was that the volvo I was supposed to travel in was held by police and was...

NEVER BOOK TICKETS IN OMER TRAVELS
I booked tickets from hyderabad to bangalore in omer travels through redbus on oct 10. their worst irresponsibilty starts from starting it self..instead of 8.30 pm theyt started at 10pm.in between tyre got puncttured 3 times..these beggers dont have steppiny for replacing.all 3 times they cleard the puncture on the same tyre...finally i reached bangalore on oct 11th 3.30pm..actually i went for an...

Hi,

Really Mother of frauds is redbus.in/Dhanunjaya travels, I booked tickets on on 04/10/2011 from chennai to hyderabad. In which Dhanunjaya travels preponded the travel time and without any information about the prepondment. when i called customer care they asked me to take another travels for which i asked to pay 1500Rs. All these are to F---- our money through online.

Don't ever book tickets through...

Hi

Redbus.in is cheating customers, when i booked through online from orange travels site form hyderbad to chennai they deducted the amount from my credit card, and later no bus ticket got generated, when i contacted them they said will will not charge the amount from the card later i found the amount deducted from my card when i contact orange tours they said redbus is main, when i contacted redbus they sayign we do not...

hi all
i haven't received the amount for my unbooked ticket...i had sent numerous mails to these guys but they keep saying consult with ur bankers, unnecessarily harassing the customers....whenever i called them ,they keep me on hold for a long time...
worst service

regards
atul sinha....[protected]@sify.com
[protected]...