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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 188

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P
pjnakrani
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding failed transaction

Address:Bangalore, Karnataka

Respected sir,

I Piyush Nakarani, booked ticket from bangalore to goa on 4th may in redbus on name of mayur through mobile no. [protected] but because of some technical problem transaction got failed. according to red bus cash back policy it should redeposit in my account within 7 working days but its almost 8 working days and i didnt get any positive reply from them and they are not responding my call. i already registered...
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J
jagadeeram
from Mumbai, Maharashtra
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travel bus ticket cancelled but not informed, not refunded.

Address:Srikakulam, Andhra Pradesh

I have booked a bus ticket through www.redbus.com for traveling vijayawda to rajam on 11th may 2013. ticket number:TF[protected], seat number:5A,passenger name:adapa jagadeeswara rao. ticket cost:Rs 640/- but after booking my ticket, ticket fare reduced, i have contacted to redbus team for this issue, they told like bus operator reduced ticket cost. on 11th may 2013 morning i got remainder message from redbus team for my journey. on 11th may...
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S
sat80
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating money

Address:Tamil Nadu

I booked the ticket for chennai to coimbatore. they send mticket to my mobile. the bus timing is 10.30. i waited for bus up to 12 bus not come and bus operator not called me. The redbus ticket information they gave wrong operator phone number and I called redbus support they also not answer my call without travel I come back to home. Fault is redbus but they not return the amount and cheated me.
Please don’t book ticket in redbus....
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G
Gnani123
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Cheating in online booking

Address:Bangalore, Karnataka

I booked 4 tickets from UDUPI to Banglore from RedBus.com through online. The operator name is Abhishek Travels and they mentioned the boarding point as at AT Travels. But after my inquiry with all other travels operators there, I came to know that there was no travel agent with name "Abhishek travels", I tried to call RedBus, they didn't responded well, they didn't provide any other details of that travel agency....
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K
Krishnan ambali
from Chintamani, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on online booking

Address:Kerala

Dear Sir

On 16/04-2013 I booked one redbus.in ticket for journey from Calicut to Bangalore on 21/04/2013 through online. In my ticket, operator name is Abhishek travels, Bus type is Mercides A/c semisleeper and land mark given is New Kalyan Kentre, MM Ali road, Calicut and time is 10 PM, Seat no17. I waited there from 9.30 PM but I cannot see any such bus and 10 PM I inquired locally and some travel agents inform me to contact...
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J
joseph britto
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation money not refunded

Address:Bangalore, Karnataka

I have booked bus tickets to and fro between chennai and bangalore on the 25th of january 2013.I cancelled the same on the 29th of January.Still am yet to recieve the money for the cancelled tickets. transaction reference id: 16180941 and 16180754.I tried calling the customer care to no use, they ask me to hold on line and disapperar for 15 mins....
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N
nsoftsolutionshyd
from Hyderabad, Telangana
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nsoft solutions hyderabad

Address:Andaman and Nicobar Islands

I have booked the 3 tickets from mumbai to rathnagiri on 01/03/2009 the details of the tickets are as follow

dest : mumbai to ratnagiri
dt of journey 09th March 2009
Transport : Girisagar
no. of passanger 3

the tickcet is received by me on very next day & I have paid Rs.900/- as total fare +25 Rupees courier charges to your person.

Now on 08th March 2009 I have received...
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R
Raj
from Chennai, Tamil Nadu
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National Travels and Red Bus cheated

Address:Bangalore, Karnataka

I had a very bad experience with Red Bus today! This weekend being a long weekend, I booked a sleeper National Travels bus 2 weeks ago. And my travel date is day after tomorrow. Today, I just receive a call from National Travels telling me that the bus is cancelled, infact he told me they are not operating since 2 months, and they don't understand why Red Bus is listing them and allowing the booking. When I called up Red Bus, they say...
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R
rajesh.palliyana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More amount deducted for Cancellation

Address:Hyderabad, Andhra Pradesh

I have booked ticket from Hyderabad to Trichur on Red bus. Due to some reason i have cancelled my ticket on 22nd March 2013. I have informed their customer care to cancel my ticket over phone they confirmed that i will be refunded Rs.1180/- and cancellation charges will be Rs.220/- out of Rs.1400/- it is recorded, but they refunded only Rs.980/-. Then i called their customer care about this, they confirmed that their company policy has changed...
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A
abhijithazra
from Mumbai, Maharashtra
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False policies

Address:Bangalore, Karnataka

My bus from Bangalore to Erakulam was cancelled. On that day, just four hours prior to the journey even, they texted me as a reminder that the boarding time is 8:15 PM from Majestic. But, when I reached there, the bus service told that they have cancelled the bus well before and told me that Redbus should have informed me as I had booked the ticket via them. When I called Redbus, they told me that will do something and get back to me. However,...
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M
Manickam Chokk
from Delhi, Delhi
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TICKET BOOKED BUT BUS HAS NOT PICKED UP

Address:Chennai, Tamil Nadu

We have booked 2 tickets from Tirupattur to Chennai FOR 9.45 pm

We were waiting at the boarding point from 9.15 PM.
By 9.20 we called up redbus call center office and taken the bus operator’s contact number ([protected]) but this number was continuously ringing and no response
Again we contacted redbus call center and now they have given another contact number ([protected]) but this number was switched off.br...
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S
Sagar Samani
from Mumbai, Maharashtra
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Not Receiving Refund since 45 days

Address:Bangalore, Karnataka

hello sir Date[protected]

I have booked my ticket from Redbus onlie on 11th jan 2013 for journey from Ahmedabad to Jamnagar wid mob no[protected]..


Due to technical fault from redbus they deducted the payment from my account twice & they promised mw to return back within 7 days and now its 1 month and 14 days i have not recive refund.. a fraud has beed done with...
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C
chetan.401
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failure issue is not resolved, 910 rs is deducted from my account

Address:Bangalore, Karnataka

Hello Team,

While booking a ticket from Davanager to Pune i have faced payment failure issue, I tried two times two times, two times i got this issue.

two times amount is deducted from my account, i called redbus support team and i raise the complaint against this issue,

only one time amount is credited to my account, The amount should credit two times. Please do the need full.

Please...
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R
ravinth
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocking screen promo ad-annoying

Address:Bangalore, Karnataka

Hi,
I used redbus.in to book a ticket, after i made the net payment, the redbus webpage loaded with a promo ad, this promo ad has no close button and it blocked the full webpage, so i couldnot able to see the underlying ticket details and to know the status of booking, it was annoying very much- blocking the full screen with an ad and without any close button.
Think before using redbus.in...
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R
rajsekharindian
from Hyderabad, Telangana
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Ticket sold with invalid information and not returning the money

Address:Hyderabad, Andhra Pradesh

Hi Sir, I have booked a ticket on 09th Jan 2013 from Red Bus online with below details:

From: Hyderabad
To: Vijayawada
Ticket No: "TF2B98333764"
PNR No: "RSKQAKY47393393"
Passenger Name: "Mr G S V SRINIVAS"
Seat: G1.
Scheduled Departure: 10:20 PM
Boarding Point: KPHB (near chandana brothers).

I booked the ticket at around 9:30...
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K
kiran Negi
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:Gurgaon, Haryana

Hi I booked Delhi- Katra and Katra Delhi Ticket from Travel point , Red bus , the travel was very very painful and the services are pathetic.

redBus ticket # TEDG74266222 on Dec 21, 2012
redBus ticket #16160595 on Dec 23, 2012
For Delhi- Katra the Dep time was 8 PM and the bus started on 9:15 PM,The bus was in the worst condition , after that it take hault on maximun 10-12 places , Driver was not carrying proper...
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I
indiageek
from Tindivanam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating money refunded by the REDBUS

Address:Pondicherry, Puducherry

Redbus is a pukka fraud, please don't book any tickets with these idiotic peoples. I booked for my travel from Delhi to Jaipur and from Jaipur to Delhi. The ticket cost was Rs. 600 + Rs. 600. My bus has to be boarded at 12.20 AM at Reliance Metro Station, New Delhi. I was waiting from 18:30 previous day evening onwards, no one was in that point, I continuously called both Redbus and RST Travels regarding the same. RST Travel didn't...
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M
manoj62
from Delhi, Delhi
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Denied to provide promised service.

Address:Chennai, Tamil Nadu

I booked the above ticket for my younger brother. The Journey is Chennai to Theni on JR Travels. During the boarding time the bus driver denied to accept the Redbus ticket and left him on the Bus stop. I called and informed Redbus about this and Redbus promised a journey on the next bus of the same travels. At first travels promised him that they will board him on his reserved bus in the hotel and took him on the board and asked him to sit...
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Address:Bangalore, Karnataka

I have booked to & fro tickets for 2 persons from Delhi to Dehradun in Kalpana Travels through Redbus.in website. The date of my travel was 19th November 2012 to Dehradun and on 20th Nov to Delhi. I had paid a total of Rs.2600 for the above travel. Since the it was sleeper coach, I thought we would have the comfort of sleeping in the bus rather than seating. Hence I booked both the tickets for Kalpana travels through Redbus.in and none...
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savagepriest
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never Book bus tickets from Redbus Pathetic services pathetic agents

Address:Central Delhi, Delhi

Never Book Tickets from Red bus read this

Your services and the agents you are associated with are completely pathetic, either I will file a case against you or someone from the 60 people who booked ticket from your company last night, we had booked bus from Delhi to Lucknow. The bus was supposed to be an AC bus and had to come at 8 o clock night at some bus stop near Patel Chowk. It came at 12 o clock night all the kids,...
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