Red Bus Complaints & Reviews

Dear Sir,

this is to Inform you that i had booked two tickets on www.redbus.in but i cancelled those bookings, the customer care called me and informed me to convert the discount amount to coupons but they dnt listen my words and one they have book directly and another also i told to convert into coupon bcoz refund amount they will send after 7 days but they again send it to my account present i my account money is low i depend...

I had cancelled my ticket on 5 Sep which I had booked from Thiruvalla to Bangalore . It is 3 weeks and I still have not got my refund of Rs2700. I have called up their customer service and every time they say they have already refunded but bank payment gateway problem. How can the bank have a payment gateway problem since 3 weeks? I will take suitable action....

Hi, I tried booking ticket in redbus from Coimbatore to Chennai on 2nd September. The transaction failed at the last step but amount was deducted from my bank account. When I called the customer care on 2nd my cmplaint was not taken. Again i called within 2 days, i have been told refund will be initiated but it was not done. When again I called on 12th , then only the complaint was actually initiated and i have got reference no 26780298....

I had frustrating experience. I booked a bus from vashi to Shirdi from red bus. It was Volvo A/C semi slipper bus from Paulo travels (10PM from Vashi). MY PNR was 1582508. I paid Rs 1100 for that. I got a call around 7 Pm from -[protected] saying that we have two option – (When I asked about my booking he told me that was an error) (But I think it is a daily bus, because today also option is available). • A/C sleeper (With sit no 1&2...

I have booked ticket to travel from Rajahmundry to Hyderabad in VRL travels through redbus on 16th August 2013.all buses cancelled reason for samaikyandhra ...But still i din't get any refund of money...
But still i din't get any refund of money..my reference number is TFPD42725655 & PNR No.12410660..please check the same issue.....

Hi ALL, I have very bad experiecen with REDBUS online ticket booking[Sandhya Travels]. 1. Sandhya Travels did not call me, 2. Sandhya Travels did not mention "Sandhya Travels" on the bus, 3. in my system generated bus ticket did not have Sandhya Travles contact number 4. even i trying to reach them they did not pick my call 5. and ticket amount was double. I have face very bad experience with Sandhya Travels as well...

I had booked ticket from Erode to bangalore vide order no 21639628 dated 12th Augest 2013 and ticket in KPN was also received after deducting Rs 900/. But subsequently I cancelled the ticket due to my personal reason the ticket was cancelled vide TIN:TF[protected]. It was stated that the refund will be made within 5 days. * days have been completed but the refund is not yet received. Please arrange to refund amount immediately. My mail id...

Red bus do not care about the credibility of the agents who register with them. Any unauthorized bus agent(sree maruthi travels) or anybody can simply claim to be a bus agent And can register with them. The layman who books such tickets suffers.Instead of Volvo ac, a local non ac air bus arrived 5 hours late..12 o' clock midnight instead of 8.30. Terribly bad journey which we would never like to Remember....

I had booked a ticket from redbus ticket no - TF9B88382396 . The boarding point was udupi bus stand at 9:55 P.M . The bus left from other location of their choice without informing . The SRS travels did not even call before leaving . I waited in bus stand and when I call they tell me the bus had left . Why did SRS travel not call me before leaving . Why does Redbus provide wrong boarding points and their travel buses dont call to inform anything...

DO NOT BOOK YOUR TICKETS THROUGH REDBUS
DO NOT BUY TICKETS OF OMER TRAVELS AND AKBAR TRAVELS (even though it is FREE)

Very disappointed by the service provided RedBus. I do not even know Why RedBus even selling their tickets here online. I thought RedBus sells quality provider tickets. Please do not sell tickets of Omer Travels and Akbar Travels.
I purchased a ticket for Rs.2600/each from Hyderabad to Goa through...

Hello friends,

My name is Venkat, I have booked a ticket from Nellore to Hyderabad therough redbus.in in Orange Tours & Travels on 8the July, 2013(MULTI AXLE VOLVO). My date of Journey is on thee same date of booking i.e on 8the July, 2013 at 11:15 P.M. The PNR number of thee ticket is TS-RB5117206PMS/497710. But thee bus has not come at thee given time, I tried to contact thee given numbers and theere is no use of it....

ear Sir/Madam,

This is karthikeyan from kalpakkam . On 22.06.13 i was booked a ticket from the RED BUS -Ravi travels from Chennai- Tiruchendur . In that mail written as the bus reporting time was at 10.15PM and departure time was 10.30pm and also my boarding point was Chengalpattu Tollway. I was standing there from 9.30pm onwards. Also i have been informed to that Ravi travels agent and Driver as my arraived. But they didnt...

My name is Noormohmed and I have booked Ticket TF5M39282288 for travelling date 16th May 2013 (attached is receipt) From Mumbai to Ratnagiri with the boarding point Thane(KTS) Teen Hath Naka(KTS). As per booking it suppose to be the boarding point at Thane (KTS) By Mukund Krupa Travels for which I paid. But services not been provided as per Information on Redbus website. When I contacted the Mukund Krupa Travels on 16th May afternoon on the...

Today @ 11:30am purchased 3 tickets via redbus.in for indore to pune. During booking there was no pop up, message stating that this ticket will not be cancelled and refunded. To my delima onee of my ticket had to be cancelled so I called up customer service people ( don't know what service they are talking about). Customer service representative when asked about cancellation pointed me to policy which states that ticket needs to be...

Dear Sir ,
This is keep to your notice that undersigned tried to Bus ticket on Red BUS web site dated[protected] to travel from nellore to hyderabad on 1st june .At the time of booking Rs.1700 has been debited from my HDFC account on[protected] ,Red BUS reference number :20882082.Unfortunately the ticket was not booked and amount was debited from my account . till date my amount was not credited to my account .When i inquired to...

Hi All,
i tried booking 3 ticket(package tour) from Bangalore to tirupathi on 23-Apr-2013 in Manish Travels through travels . But the money got deducted and the amount was not credited to my account.
I did this booking trough citibank credit cards.
Date of Journey :- 23/04
Transaction no :- [protected] (As given by bank)
Amount :- RS.5400

I mailed them also in complaints section on Wed 05/22/13...

I have tried to book a ticket on 23 April 2013 from Bangalore to Nagercoil and an amount of Rs 750 was deducted from my account and because of the failed transaction the ticket was not issued to me. I raised complaint against the Redbus customer care and sent the email with my credit card bill. They issued me a ticket number [Ticket#1095066] but after that there is no response from them. I called the customer care many times but they are...

Redbus.in : Transaction failure {No refund and no response}

I have booked online ticket from Bangalore to Mumbai , due to Redbus transaction failure my amount was deducted but my ticket was not booked .Now its been 22 days , redbus have not refund back my amount of 1100 Rs .If we send a email or call to there costumer care their is no response from there end.

I will advice people not to use Redbus.in for online...

In Redbus.in when i booked ticket the Ticket will not confirmed but the money from my account is deducted. This is not First time. February, 2013 also i face the same type of problem. After several followups by phone and Email i got the amount after 20days.
Today[protected] also my money is deducted without book any ticket.
When journey is needed and money there is no much of money then what will the customer's do? br...

I am lodging this complaint against Redbus.in
I Mohd Moizuddin, book a ticket from National travels through redbus.in Hyd-Bang Tic No.TF[protected], D.O.Journey-10th May, boarding point & time: Lakdi-ka-pool,Hyderabad 9:15PM, D.O.Booking-4th May. I was there at boarding point 8:30 pm and i was waiting for bus, i called the opeartor both landline and cell no one has responded to my call.I even didn't got any confirmation...