Red Bus Complaints & Reviews

Dear Sir, I want to register a complaint regarding my travel(REDBUS.IN). I booked a ticket with Redbus for 13th Feb travel (Chennai to Dindigul for a pilgrimage trip and returned date on 14th Feb with different bus) for Lukshmi Narayan Travels and refer the PNR LNTL299C2333.. I got the SMS/email (11th Feb date of incident) from Redbus and stating that the ticket was cancelled and amount will be credited into your account like that. Then called customer care number and they simply stating that, we have rights to cancel the ticket at any time without your knowledge like that.. I was frustrated and they didn't speak about genuine / Politely. Pls find attached My trip details, 13th Feb and Return on 14th Feb and called trip as well for reference.

They said they will refund if I book another ticket within half an hour which I did. There too they charged rs 100 more. And for the previous ticket that I cancelled within 15 mins of booking they charged me Rs 390 more. There customer care can never be reached. Is this a service or extorting money?

On 25/01/2021 bus got cancelled of ticket no: TQ2S37996675.
Even after several calls to redbus, they have not yet issued refund.
I request redbus to refund my funds at the earliest.

I done my payment via google pay on 7 th feb 2021, with upi reference id[protected] but ticket not booked

Date of incident: 05/02/2021.
Description: I boarded the bus at Hebbal(Bangalore) to Hyderabad booked via redbus.in and my ticket number is TQ[protected].
The bus is not at all following the cleanliness including the Covid19 guidelines. I found nearly 5-6 cockroaches and few flies roaming below my pillow in the bus. The seats were too dusty and full of foul smell. Due to this the passengers may be effected with unconditional health issues. Small children will be effected more. These redbus guys mentioned everything in clear about the Coivd19 guidelines. I was attacked with skin infection today in the morning as i deboarded the bus in Hyderabad. I would like to claim for my re-fund including the health charges.

Dear sir,
I was travelled on your Red bus on *AS 06BC 5025* on 21/01/2021 with PNR No *26M9DTCR* from Duliajan to Guwahati. I don't get e ticket, only get SMS and there was not mention ticket price.
So I humble request to you sir kindly send E-tiket and mention tiket price on tiket on my email address -
*[protected]@gmail.com*
[protected](Watssaap)

I have booked ticket from Bangalore to bhatkal travel date[protected] on[protected].Amount 600 was debited and ticket not generated.I have not recieved any confirmation from redbus team regarding refund .

It shows refunded but where is my refund Amount

Myself kareem, I tried booking a bus on 3rd Feb from Koyambedu Chennai to Bangalore around 6:10 pm, even though after selecting the source location as Koyambedu, after confirmation and payment completion it was booked as vellore for source location. Tried calling the concerned travels but they dint receive my call nor I received any response from them till now. Kindly reimburse my payment.

I had booked ticket with SRS travel via red bus. The ticket was booked for Jan 20th Jan, Napoklu-Bangalore.

On the same day got SMS from SRS travel on the cancellation. For refund I wrote several email attaching the SMS screen from SRS travel, but no refund has been paid.

Below the ticket details.
Ticket#TQ2P64342763
PNR#TS[protected]

I can share all the email done with Redbus.

Regards,
KP

Tried contacting red bus customer care but now they are sending via sms that bank will return since they didn't not receive the amount. But in gpay showing that amount debited. Kindly look on to solve it 🙏

Ticket details:
Date:8th Jan 2021
Route: Ahmednagar to Mumbai
Ticket number: TPDG37493458
Passenger name: Ashwini Shinde (30 female)
PNR: 41968941/678863/[protected]
Seat number: 15/16/19/20
Departure: 1:05pm
Total fare paid : 2080
Boarding point: Tarakpur

With respect to the above details, Please note we made a reservation for four for an AC BUS .. However, the bus that arrived was a non-AC.
Its been nearly a month and we haven't received our money back.
Please do the needful asap!

Thankyou

PY 02 Q 6399 universal travels I booked on 27th Jan 2021 timing 1.35 bus was problem bus tire fired on that day at Chidambaram near...that travels not arrange any travel or bus...am standing longtime..afterthat I returned to my home...so pls refund that amount

This mail is regarding today's afternoon trip . I booked an auto from Urli Devachi St. MAthews Academy and Junior College to Salunke Vihar St. Mathews Academy and Junior College for which the charge was RS.103 only.. The vehicle Number MH12 RP 5675 came latearound 15 minutes late. When the driver started instead of driving straight to our destination, he went to fill CNG which is around 3.5 kms from St. MAthews Academyand Junior College Urli Devachi campus. After he dropped us at Salunke Vihar I paid him RS. 103 as this was the amount shown when I booked. But this driver was charging us Rs. 171 for the extra time he took to fill the CNG for his vehicle which is not at all fair.. I also told him that he should have filled CNG or should have cancelled it if he had not filled to drive smoothly. I refused to pay the extra amount but he stood there asking for the extra money which was charged due to his personal work . I seriously feel such drivers should be given enough knowledge . I am very sorry to say that I had to face this issue which is the first time as I regularly book autorickshaw from Uber morning and afternoon..

Waiting for positive responseI had booked an autorickshaw from St. Mathews Academy and Junior College(Urli Devachi ) to

I'm booked confined ticket but bus is not coming soo my all problems are cancelled and I'm call red bus customer care but not responsible anything...

I have done same thing on 13th January I didn't get any refund. I have all proofs that I have made the payment.
Plz check it and issue my refund as soon as possible.. I am giving you the all explanation of that below..

I have made transaction of 1, 260 rupees on 13th January 2021 on bus booking of sai Abhishek tours and travels from dombivli to shirpur. I have done payment via Phonepay UPI I'd and I got message that your money against Redbus is successful. But after that on Redbus app they are showing that your payment failed.

I have done payment of bus ticket booking through Google pay on Redbus app. And I get message that your money debited and your transaction done. But after that on red bus app they are showing that your payment failed. I want my money that were deducted....

My Ticket no is TQ2Q82641580. I have booked ticket from Delhi to Manali for 24-Jan in Yellow Pedals Bus operator. Fare was Rs 2342.9 For 2 Passengers which includes GST and Travel Insurance. We also received sms from Yellow pedals operator in which Bus details and Timing are mentioned.But at the last moment they changed the Boarding locations and the Bus Operator agency. We booked ticket for yellow padels but travelled in Northern travels...

Dear Redbus,
I tried to book a ticket on 22/1/21 on Red bus for VRL bus date of travelling 26/1/21. seat booked was L7, ticket amount was 765 which was deducted from my account after that your portal shows ticket booking was unsuccessful due to payment not received. I am attaching here both the screen shot of Red bus unsuccessful message and message from my bank saying payment deducted from my account. pls check and return my money to my account.
thanks and regards,
Sunil.
mob - [protected]

सर जी प्रणाम
सर जी मे कल 23 जनवरी 2020 को हनुमानगढ़ से जयपुर के लिय redbus app से Sunway travel की बस में सीट नंबर s4 online प्राप्त की थी किन्तु बस hanumangarh मे बस बैठते समय बस ऑपरेटर ने अवगत कराया की आपकी सीट सिंगल के स्थान पर डबल मे चेंज कर दिया है और दूसरी सीट ब्लाक कर दिया कोई दूसरा व्यक्ति नहीं बैठेगा किन्तु थोड़ी आगे चल कर बस कन्डक्टर ने उस सीट से उतार दिया और सबसे आगे वाला सीट डबल मे चेंज कर दिया है जबकि उनको मेरे द्वारा पहले ही जानकारी दी गई थी कि मे स्लिप डिस्क की बीमारी से पीड़ित हू और एक बार ही सीट मे बैठने के बाद बार बार ऊपर नीचे च ड ने में असमर्थ हू इसलिए कृपया मुझे हुई शारीरिक परेशानी के लिए क्षतिपूर्ति दिलाने की कृपा करें