Claimed

Red Bus Complaints & Reviews

3.4
Last updated May 17, 2024
Complaints 3904
Resolved
2490
Unresolved
1414
Quick Links
Statistics
Share
Contacts

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Red Bus reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
praveen ampilli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus got cancelled amount not refunded

On 25/01/2021 bus got cancelled of ticket no: TQ2S37996675.
Even after several calls to redbus, they have not yet issued refund.
I request redbus to refund my funds at the earliest....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanu Sandeep
from Noida, Uttar Pradesh
Report
Copy

My payment was done but ticket not booked

I done my payment via google pay on 7 th feb 2021, with upi reference id[protected] but ticket not booked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivaprasad451
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Covid19 guidelines in redbus.

Website:www.redbus.in

Date of incident: 05/02/2021.
Description: I boarded the bus at Hebbal(Bangalore) to Hyderabad booked via redbus.in and my ticket number is TQ[protected].
The bus is not at all following the cleanliness including the Covid19 guidelines. I found nearly 5-6 cockroaches and few flies roaming below my pillow in the bus. The seats were too dusty and full of foul smell. Due to this the passengers may be effected with unconditional...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hari Chetia
from Islāmpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-ticket

Address:Dibrugarh

Dear sir,
I was travelled on your Red bus on *AS 06BC 5025* on 21/01/2021 with PNR No *26M9DTCR* from Duliajan to Guwahati. I don't get e ticket, only get SMS and there was not mention ticket price.
So I humble request to you sir kindly send E-tiket and mention tiket price on tiket on my email address -
*[protected]@gmail.com*
[protected](Watssaap)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
keshav moger
from Madikeri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but ticket not booked

Address:Bangalore
Website:Redbus

I have booked ticket from Bangalore to bhatkal travel date[protected] on[protected].Amount 600 was debited and ticket not generated.I have not recieved any confirmation from redbus team regarding refund ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nikitha R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Where is the refund amount

Address:Bangalore

It shows refunded but where is my refund Amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kareem1512
from Bengaluru, Karnataka
Report
Copy

Wrong booking of ticket due to app error

Myself kareem, I tried booking a bus on 3rd Feb from Koyambedu Chennai to Bangalore around 6:10 pm, even though after selecting the source location as Koyambedu, after confirmation and payment completion it was booked as vellore for source location. Tried calling the concerned travels but they dint receive my call nor I received any response from them till now. Kindly reimburse my payment....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KPhouse
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of money for cancellation done By SRS travel

I had booked ticket with SRS travel via red bus. The ticket was booked for Jan 20th Jan, Napoklu-Bangalore.

On the same day got SMS from SRS travel on the cancellation. For refund I wrote several email attaching the SMS screen from SRS travel, but no refund has been paid.

Below the ticket details.
Ticket#TQ2P64342763
PNR#TS[protected]

I can share all the email done with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Preethi Baskar
from Koradachcheri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited for the ticket but ticket not generated.

Website:Redbus

Tried contacting red bus customer care but now they are sending via sms that bank will return since they didn't not receive the amount. But in gpay showing that amount debited. Kindly look on to solve it 🙏...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
N Rao S
from Mumbai, Maharashtra
Report
Copy

Non receipt of refund

Ticket details:
Date:8th Jan 2021
Route: Ahmednagar to Mumbai
Ticket number: TPDG37493458
Passenger name: Ashwini Shinde (30 female)
PNR: 41968941/678863/[protected]
Seat number: 15/16/19/20
Departure: 1:05pm
Total fare paid : 2080
Boarding point: Tarakpur

With respect to the above details, Please note we made a reservation for four for an AC BUS .. However,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suja Kesava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Am not travelled

PY 02 Q 6399 universal travels I booked on 27th Jan 2021 timing 1.35 bus was problem bus tire fired on that day at Chidambaram near...that travels not arrange any travel or bus...am standing longtime..afterthat I returned to my home...so pls refund that amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepa Aanand Srinivasan
from Gurgaon, Haryana
Report
Copy

Fare

This mail is regarding today's afternoon trip . I booked an auto from Urli Devachi St. MAthews Academy and Junior College to Salunke Vihar St. Mathews Academy and Junior College for which the charge was RS.103 only.. The vehicle Number MH12 RP 5675 came latearound 15 minutes late. When the driver started instead of driving straight to our destination, he went to fill CNG which is around 3.5 kms from St. MAthews Academyand Junior College Urli...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gautam Sharma Tejrasar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus is not coming

Address:Nadiad old bus stand

I'm booked confined ticket but bus is not coming soo my all problems are cancelled and I'm call red bus customer care but not responsible anything...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikita Chitte
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given

Address:Dombivli

I have done same thing on 13th January I didn't get any refund. I have all proofs that I have made the payment.
Plz check it and issue my refund as soon as possible.. I am giving you the all explanation of that below..

I have made transaction of 1, 260 rupees on 13th January 2021 on bus booking of sai Abhishek tours and travels from dombivli to shirpur. I have done payment via Phonepay UPI I'd and I got message that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita Chitte
Report
Copy

Payment Done but tickets not given

Address:Dombivli

I have done payment of bus ticket booking through Google pay on Redbus app. And I get message that your money debited and your transaction done. But after that on red bus app they are showing that your payment failed. I want my money that were deducted....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Umeshbora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tour Bus Operator Changed in Last Moment

Address:www.redbus.in

My Ticket no is TQ2Q82641580. I have booked ticket from Delhi to Manali for 24-Jan in Yellow Pedals Bus operator. Fare was Rs 2342.9 For 2 Passengers which includes GST and Travel Insurance. We also received sms from Yellow pedals operator in which Bus details and Timing are mentioned.But at the last moment they changed the Boarding locations and the Bus Operator agency. We booked ticket for yellow padels but travelled in Northern travels...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kombli
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I booked a ticket to Vijapur for 26/1/21 my payment got deducted but no ticket

Dear Redbus,
I tried to book a ticket on 22/1/21 on Red bus for VRL bus date of travelling 26/1/21. seat booked was L7, ticket amount was 765 which was deducted from my account after that your portal shows ticket booking was unsuccessful due to payment not received. I am attaching here both the screen shot of Red bus unsuccessful message and message from my bank saying payment deducted from my account. pls check and return my money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Sattawan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seat booked by online but bus operator change my seat without my permission

Address:Sunway travel company, HANUMANGARH

सर जी प्रणाम
सर जी मे कल 23 जनवरी 2020 को हनुमानगढ़ से जयपुर के लिय redbus app से Sunway travel की बस में सीट नंबर s4 online प्राप्त की थी किन्तु बस hanumangarh मे बस बैठते समय बस ऑपरेटर ने अवगत कराया की आपकी...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ariya kumar
from Chengalpattu, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sudden cancelation of ticket

Suddently my ticket got cancelled 1 day before my travel and got the refund. I need to register this complaint as it had caused a big loss for me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Narsinh Prajapati
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request refund amount for my book ticket

Address:2nd floor, Konterra building, plot 505, Phase III, Gurugram, Haryana 122016

Dear sir/madam,
I My self Narsinh Prajapati.i am book my ticket using Redbus application. So my Boarding time 04:49 AM jan 22, 2021 but bus get early around 04:00 AM and driver call me around 10 minute early so I am miss my buss. As per contact person talk its refund my amount but still amount not refund in my account. so please needful for this.

Ticket Information:
Route: Nadiad to Rajkot (Gujarat)
Ticket...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy