Red Bus Complaints & Reviews

I have book online seat s -14 but on the way two people have right to seat acording to bus condctor, i have pay 3623.95

Hi team,
We booked red bus service janrath . Our boarding point was anand vihar bus terminal. Our time of boarding was at 4:00pm on 21 april 2021. We were waiting in Boarding point from 3:30 pm on 21 April 2021. We waited till 4:08 pm and called the contacts which were provided by Redbus. A person asked details and said that Bus has been cancelled and there isn't any alternate arrangements. So it was expected Atleast a prior information should have been sent. This is totally unfair. It is your responsibility to inform us properly on bus details. We want immediate refund of the money paid.
Ticket number: TQ5J97849468
Booked tickets for 3 people.
Total fare: 4721
Should we cancel our trips because of your irresponsibility?
I would like to get response immediately.
Regards,
Namita chaudhary

Hi,

Kritika this side from Jaipur. My registered number is [protected]. I had booked an AC Sleeper bus from Jaipur to Delhi for yesterday from Redbus. Timing of bus was at 11.55pm but at 10pm i got a call that your bus is cancelled and they asked me to shift in Non Ac bus. I didn’t travelled in that bus they said that i will get my refund in 24hrs/today. But i have just got the message from Redbus to give feedback about how my journey was.
So i just want to know why i m getting such messages from your company when I haven’t completed my journey from that bus. Also when will i get my refund. Requesting you guys to refund ticket money and revert on this mail as soon as possible.

My ticket number is TQ5F93378294 due to lockdown tamilnadu govt announced night time so i want to cancelled my ticket kindly do and credit refund to my account

Wantvto ticket cancallation request Ticket no-TQ5F93378294

Very very worst service.
3am clock sri Bhakyalashmi Travels bus is breakdown nobody pick my call. And also I paid extra amount in another bus my self only take a bus

Respected sir,

[protected] i booked a ticket with below details for[protected] journey but the bus operator(Easytrip travels) cancelled the service but REDBUS not refund the amount immediately for alternate booking also I booked return ticket for[protected] travel in same operator but they cancelled return service also for the same REDBUS not refund the amount for the alternate booking. So I mailed them but they not mention any refund time for the amount. Totally I suffered a lot due to this issue.
So I need refund immediately with compensation for problem created by REDBUS because service is cancelled by your side so you should refund and arrange alternate arrangements for my travel. So please I need refund with compensation else will see..

Ervadi (Ramanathapuram) - Chennai (Upcoming Journey)

Sunday, April 18, 2021

Ticket no: TQ5F35784302

PNR no: TS[protected]EIOC/24184/Ervadi (Ramnad) To Chennai

Chennai - Ervadi (Ramanathapuram) (Cancelled by Operator)

Saturday, April 17, 2021

Ticket no: TQ5F54682028

PNR no: TS[protected]JRRH/24183/ Chennai To Ervadi (Ramnad)

Sincerely,

Mohamed.

Greetings Sir,
i have booked a ticket for my brother and his friend in redbus for the journey on 12/04/2021
on that day the bus was not operated
The bus management said that the bus is not going to operate because low quantity of passengers
so the passenger (VijayKumar and Arulprakash) picked a rental car to reach chennai because they have flight that day night to go for dubai.
Now i complained many times but the redbus is refusing to payback my money.
please let me get a solution for this issue.

Gowdaman Ramasamy
[protected]

I booked a ticket from Salem to Chennai on 6/4/2021 at 11.55 PM through SRT Travels. That ticket was cancelled by bus operator due to bus break down. I got the notification as the refund initiated. But, that amount was not received through any mode. The amount will be 349.65. Pls help me to get my refund amount.

Yesterday, on 13/4/20, in the evening, I had not received any information from the bus booked from your Red Bus Mahavir Towels and I had not left the bus if I missed my bus. Please return my payment to me.

Ticket no:TQ[protected]
Tnstc-setc
Tiruvannamalai to Coimbatore
Annamalai.P
Age26
Male

This ticket canceled for 2 HR before traveling.but money not refunded. pls action this

We are Booking for 2 sleeper seats from guntur to kothagudem but you didn't give sleeper seat

You gave only one sleeper and one normal seat

What is this?
Is this fair?

We paid for sleeper that to TOO MUCH COST COMPARE TO OTHER

WHAT CAN WE DO

PLEASE HELP ME

I had booked seat no.5 in SriTravels bus through red bus with PNR NO.28743 boarding at NR Colony at 8.35 pm. I was there at 8 pm and waited and called Mr. Umesh which was given in the message No.[protected]. Once he picked up and said it is coming at about 8.40 pm thereafter he did not pick the phone at all. I even tried the mobile number provided in the web site [protected]. But they also did not pick the call. I had waited till 11 pm and the police was very skeptical as there was lock down from 10pm to 5 am. I waited in vain till 11 pm and I could not travel to my native where I had a function today and also documentations to be done for the registration of property tomorrow on[protected]. I came to my house walking without there being any transport facility as there was lock down announced by the government. It is serious deficiency of service and also cheating the general public. I have paid Rs.1045/- for booking the ticket. I am forced to travel today due to the transports negligence and also the agent RedBus. Very horrifying experience. I will take up this issue to police for cheating and also to court for deficiency of service.

I cancelled my ticket on 8 April 2021.From Humnabad to Bangalore. Received msg 1200 refunded to ur acct. But nothing has come to acct. Mobile no [protected]

Mehkar to Surat Bus was Diesaster.
In this corona situation also in pasage 8-9 people Extra included in bus.
2-3 were drunked in bus.
No Safety Nothing.
52 Seat but apporx more then 60 passenger are added

Booked my bus ticket by redbus on 31 march 2021 (Tin): TQ4X19730695 from JAUNPUR to DELHI for dated 1 April 2021 that ticket amount was 1, 363.94(ticket amount)-149.99(Discount amount)=1, 213.95/- Rs. And Bus operator has cancelled the ticket on their own without any solid reason.
The problem is that still i have not received refund amount in my bank account. And in received cancellation mail they mentioned that they will return that amount within 7 days
So why they are not refunding my cancellation amount and i request kindly refund my money. Please give me response as soon as possible..

Booked ticked in SETC-TNSTC not available with the conductor's List
I was with my family wet at the TNSTC Kumbakonam bust stand at 9.30pm on 7th April for catching the 10PM bus which was mentioned in the pnr number B32699531.
Trip code :2200KMCHEKK01S
Route :201
Class of Service:Deluxe
Boarding Point: Kumbakonam
Service End place: Chennai-PT Dr.M.G.R BS
Date Of Journy : 7th April 2021

Names : Balasubramanian, Rasheeda banu, Ayisha Parveen, Krishna priya.
Seat Numbers: 29, 30, 35, 36
Amount : 1052/-

Hi team
We booked ticket in Sri Krishna Travels through Red bus for journey from Chennai to Cumbum ( april 4 2021 8:15 pm ) On the date of journey by afternoon we received a message that “ trip cancelled due to mechanical issue “ - from Sri Krishna travels . And we raised complaint through redbus and requested for refund. Not refund till and we now received the message that “ as we travelled on that day “ . It totally unfair . Please check and make refund immediately.

Thanks
Albin
My number
Ticket number: TQ4V21158198
Sri Krishna Travels
Booked tickets for 2 people
Total fare: 1530.0
I would like to get response immediately.

Booked my bus ticket by redbus on 12 march 20 21 (Tin): TQ4B30430059 from Jamshedpurr to Raipur for dated 12 march 2021 that tckt amount was 1050/- rs. And Bus operator was cancelled it on 12 march
But my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days
Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible

There was a booking by my family from Digha to Kolkata vide PNR no 46RGV8FH, Ticket no TQ4T4812 3046 for 5 passengers bearing seat numbers 36 to 40.

A copy of the ticket is attached.

My family arrived at the pickup point and did see any bus. The scheduled time of departure was 11.30 am. Not seeing the bus my family called the number provided on the ticket [protected] first at 11.07 am and it replied that the bus will be at the petrol pump.

Attaching the call details as proof.
As I am Kolkata now and when my family informed I too called on this number and he informed that the bus is at the petrol pump. When I said my family is waiting there he gave me the conductor no which is [protected] at 11.45 am he said he is 20 minutes away and can do nothing. How can he be 20 minutes away if the scheduled time of departure is 11.30??
I called back the number ending 3903 and he didn't have a definite reply.

Now the bus did not pick up the passengers I would request you to refund the booking amount.

Take necessary steps and ensure this kind of bad experience is not repeated otherwise your app will be unreliable.

Request your urgent feedback all your phone numbers are either automated or not responding. Very unfortunate service.

Kind regards
Mrinal Kanti Majumder
[protected]