Red Bus Complaints & Reviews

Yesterday I did booking through phonepe from Aurangabad to Wardha RB travels.date 19/6/21for seat no L8, 9
Phone no. given [protected]

email: [protected]@gmail.com

Tran :A21061622550338125022118
From icic bank account Rs 2016/
Ticket not issued for this.kindly revert back my amount INR 2016 immediately

Really poor bus quality of a bus...
Like - Dirty seats, ac is not working properly, charging switches are broken, , , bad service of this bus...

And

When I asked them, about it...

They said me everything is fyn...
Lieng with the passengers, , , ,

Rude language are using...

I have confirmed prepaid ticket from red bus from Jodhpur to Chandigarh for 17 June 2021 but this morning received the call from bus operator that they are cancelling ticket because bus will not travel on that date . I mean what is this I have taken tickets from my place Jaisalmer to jodhpur then from their Jodhphr to Chandigarh and I have confirmed booking of hotels also thus now at last moment this cancellation cost me more .
Rediculous behaviour. I need my refund with compensation of my hotel booking cancellation that I have done in chandigarh

This is regarding our volvo booking from manali to delhi through the Reo india travels private limited, ticket number TQ7C[protected], date of journey 15 Jun 2021 at 17:45 Pm (2 passengers, Sheuli Biswas and Himanshu Deora) .This booking has been specifically made for a Volvo, however when we reached the private manali bus stand we were informed that we will be dropped to nearby border which is around half an hour from where our further journey to delhi in volvo will start .Based on such assurance we boarded the traveler from manali .After travelling for almost 2 hours, we hve not reached a point where we were told to board the Volvo and the the driver of the traveller Tempo is saying that the traveller will drop the passengers to chandigarh and from Chandigarh the Volvo journey to delhi will start which was absolutely shocking to us and the remaining passengers boarded .Given this information we connected to the coordinator ([protected]) and surprisingly he started misbehaving over phone and using inappropriate and abusing language he said he is not responsible to take this complaint and he also mentioned that it is the fault of red bus that the said information is not updated on their portal hence red bus is to be held responsible not Reo travels .

Given the above we are left cheated by red bus and Reo travels as well .Hence it is our right to get the amount of 3173.70, along with the damages for our harrasment and inconvenience to be refunded within 24 hours failing which we will be constrained to file compliant with the appropriate govt authority and approach the court of law.

Thank you
Adv Himanshu deora

[protected]

Sir, I was booked ticket from proddatur to Hyderabad, ticket number TQ[protected], on that day bus was cancelled by operator, but red bus not given single message against bus was cancelled, and asking how was journey in next morning,
Sir please refund my money to my account

When i booked ticket from Gurgaon to Jaipur it was showing so much facility like CCTV camera, Water Bottle will be provided, charging point, Wifi, etc. And when i complained Red bus about this Red bus executive said Wifi not available due to technical fault, charging point was there(but passengers are blind), CCTV camera they don't know, and water bottle bwcause of COVID they don't provide (they are adhering only this protocol but not others like no mask on Conductor face, driver and some passengers and no temperature check as its not mandatory for every operator) and once you do 1hr. Argument with they said we can take feedback and you have enough time to waste then after one more hour they will say we will provide 50/- from there side (they thinks public or passengers arw beggars).

RedBus mTicket
Route: Lucknow to Ludhiana
Ticket No: TQ[protected]
Primary Passenger: manoj kumar pandey 45, MALE
PNR: TS[protected]HCYI/16732/Lucknow to Ludhiana
Trip Code: 27
Travels: Alpha Tour And Travels
Departure: 08:10 PM Jun 7, 2021
Seat Numbers: 24
Boarding point: Lucknow
Address: nahariya chowk Lucknow
Boarding point contact: [protected] [protected]
Alpha Tour And Travels Customer Care: [protected]
Check your ticket : https://s.redbus.com/3nax4m0
This trip is insured with icici
redBus Support: https://www.redbus.in/info/redcare
Please Note: It is mandatory to follow the travel guidelines of your source and
destination state for travel. View Guidelines: https://s.redbus.com/udwdp75
Koi bhi bus nhi hai aur na hi kisi bhi number pr phone lg rha hai please mere 3170 rs vapas kiya jay

Dear Sir
Bus Cancel amount Not refund

PNR No 35257
Mobile No [protected]
Jurrany Date 02.06.21

Dear sir,

I was booked ticket form redbus on date[protected] for techical reason amount was deducted from my bank account but ticket not booked.
I'am taking daily follow up from fed bus customer care but no reply form there side.
So i request your please refund my ticket amount rs 2100 otherwise i will bound for take legal action.
booking no. [protected] & transaction no S55715615 ePAY/To:IBIBO WEB PVT LTD/[protected]/UDRTOMUM NSR - 2100/-

communication no [protected]

Dear sir,

I have booked a ticket from Pali Rajasthan to Gurugram.
Ticket details are as below
Ticket no TQ3B54217473
PNR No.[protected]

Pls provide the GSTIN No. and amount of the same on my registered email id [protected]@gmail.com

Regards,
Praveen Maurya
[protected]

I booked a bus ticket for the jurney on 17th May 2021 from kolkata to biharsharif. From the bus operator called me that the bus was shifted from sleeper class to seater class and balance amount shall be adjusted as well as shall be refund but I disagreed of her proposal and immediately I informed to red bus customer care about that because red bus did not give the option to cancelled the bus ticket. After some time later customer care someone called me and tell me if you did not travel then amount shall be return within 7 working days. When I did not got the refund I connect to customer care about refund amount after some days later red bus message me that the bus was moved from kolkata to biharsharif on the same day but thay unable to show me the prove and not refund my amount till.

I've not been refunded my ticket fate since the bus got canceled by the bus operator on 13th April, 2021

I have booked my bus ticket from delhi to bathinda on 31 may 2021 at 1955 hrs from vinod bus services.
now i want to cancel my ticket of 31may due to covid lockdown extension .
i am unable to cancel my ticket as there is no cancellation option available on application. i have also checked on google about vinod bus services, , they are not showing any buses from delhi to bathinda on 31 .
kindly respond and solve my issue ASAP.
Regards

I am Bhargav Durga Prasad Vummadi booked 2 tickets from Vijayawada to Chennai with ticket number TQ5N83280591 and due to some reason I cancelled my journey. I received a mail stating that credited amount against cancelled ticket. Till now amount is not credited to my Account. Check the problem and credit amount asap.

Mail: [protected]@gmail.com

Booking Ticket vapi to ahmedabad No send any detail of bus and agar booking ki hai to at leat last me agar pessenger nahi hai to contect bhi nai kia or bus nikal di.. Or hame koi detail send nai ki ke hum contect kar sake paise gye bus gayi i want full refund

I go to shadara every day, I boarded on red bus number is DL1PC 3130
The Marshal you have kept there he is uneducated and he doesn't have manner how to talk with someone, he asked me to show the e-pass,
I provided him where is the date of 30th april 2020, As per the Delhi gov website its mentioned (If you already hold a curfew ePass(inclusive of Night/Weekend curfew ePasses), you DO NOT have to re-apply.
Your ePass shall automatically be considered valid till May 24th 2021.)

I said him to check but he saying in his department they having their own website so he will work according to it, driver also saying get out of my bus, come by another bus. Please look into this let them know they are only driver and marshal not any VIP just becasuse o[censored]s they are getting job. Please guide them how to talk to customer we don't need free seat in bus take money but want respact let him know otherwise I will go for police complain and higer authority.It happened in evening after 5PM. The marshal is with fair skin and with good height but not good manners. I will appricite if Delhi gov suspends him.

Without tickit passengers allow in the bus in a mid way, I paid 1800/- and they allow passengers in 700-800/- of fair. In my near by seat they put 2-3 person which is not applicable.
Next time i will not use redbus Service, will go with other alternate services.
I am sending you a picture with two persons in a one seat in khurana travels bus from Solapur to Nagpur

I was booking a ticket in red bus from jammu to Chandigarh on 7 may 2021. And for that i paid Rs 661.54 through google pay app. But even after the successful payment no booking is showing in the app, neither there was any confirmation sent to me regarding the booking or refund . So kindly look into the concern and help me getting my money back.
UPI transaction id :[protected]
Transaction time : 10:30 am
Date : 7 may 2021

Hi all,
Bus journey was scheduled from Mumbai to kalaburagi on 23/04/2021 but the bus operator had cancelled the bus. Bus operators told me that you will get complete refund since bus was cancelled by us but 10 days have been passed i haven't received the refund l. I've mailed and informed to redbus that I haven't received refund but they weren't bothered to update me.

I rescheduled my booking since bus operator told us that on 1st May, they will surely cancel the bus and he told us that we will get the refund automatically. But we didn't get the refund 😡 plus Bus is also going today 😡.The bus Operator is so liar and let me give his Contact number [protected] plus your customer service is so bad, when we contact the customer service they didn't even help us. It's my request you to contact me for my refund issue 😡😡😡😡😡😡