Red Bus Complaints & Reviews

We have booked 12 tickets from Kasol to delhi on 23 February. The bus was from Kasol but we were told to board from bhuntar, afterwards we weren't provided the same seats we have booked and we also not provided the same bus we have booked.

As i am booking a ticket nabarangpur to bhubaneswar but payment deduducted but i cant get ticket booking mobile number is[protected]
mail id is anil.[protected]@gmail.com of transaction id is [protected]IGAKOYFND3

I tried to book online bus ticket on 24th February 2021 on Arsh bus from Ranchi to Garhwa .An amount of Rs 640 was deducted but the ticket was not booked.
Kindly look into it and refund my money

Have booked a ticket in the name of Anisha C. M on 07/02/21 for the journey on 09/02/21from Kumily to Bangalore through SETC. But the first time they deducted the amount but ticket is not confirmed. Again 2nd time i booked that is confirmed and i paid again Rs 680.But the first time they deducted that amount was not refunded to me till today. I have booked through [protected] phone number. The payment i have done it through google pay. I contacted to redbus toll free number they informed that the amount which they have debited first time that will be refunded with in 7 days. But till today i didt received the same. You can contact me in the following number [protected]. Kindly look in to the matter immediately and try to solve the problem
By Ponnamma

I had booked bus ticket in SETC through your red bus app on[protected].I had cancelled the ticket on[protected] morning.I got the message that an amount of Rs131.25 was refunded to the same source of credit ( Vijaya Bank Debit card - Now it is bank of Baroda).But till date the was not credited in my bank account.I have send so many messages but I had received very poor response only.Kindly take necessary steps to refund my amount. Or send me transaction particulars so that I can contact my bank and let me know the position.Kindly do the needful at the earliest please.

I had 5 Tickets booked from Mithapur to Ahmedabad for traveling on Feb 21, 2020 at 7:55 PM in Paavan Travels. The bus operator didn't even cared to call me once when I couldn't reach bus pick up point in time. I had to catch up with the bus taking private vehicle that caused me extra charges. Totally dissatisfied with services of booking agent of Paavan Travels in Mithapur.

I shared my issue to Red bus customer care executive .
She refused to refund amount Rs.600, which I spent for wrong dropping point by prassanna purple's driver even full amount paid by me ie start to end Rs.1700/person Total Rs.3400.

Total west of time and money.
After this I will never book any tickets from redbus.
Worst service you are providing.

I have book a ticket No TQ3N60249870 from pune to jodhpur on date 20 February 2021, through Red bus and Bus is MR Traval.
My Pick point was Nashik phata, at 16:50.pm at Ishwar Travels, I reached at Ishwar traval at 16:00pm and same informed bus driver at 16:10.
I waited till 17 :00 pm, but bus didn't reach at pick up point and driver didn't called me.
So I called to bus driver and he replied you need to come at wakad pick point.
Within 15Miniuts.
How is possible to reach from Nashik phata to wakad by auto.
Finally I hired an auto from Nashik phata to wakhad sani mandir and paid rs 250 charges.
M.R. traval staff behavior was very baad and he abused us.
I wil file a complain aganit the MR bus operater. In consumer foram.
This type bus operater to to block by Red bus.

Till date my refundable amount status is not clear.
My ticket no. TQ2Q47513846
Scheduled bus was cancelled due to breakdown.
please reply
shehzee
[protected]

M R Travels Maharashtra Mumbai Bus:MN-05-D-0015 ( [protected]), [protected] for ur journey Mumbai-Bangalore on[protected]
So we want Refund of 3580 Rupees

Sir
It is to intimate that I was booking a bus ticket from barabanki to delhi on 17 feb 2021 but the ticket was not booked and the money for rs 853.95 has been deducted .

Therefore it is my humble request kindly to refund the money as soon as possible. The screenshot has been attached herewith.

Order no[protected]

Txn id UPI/[protected] /P2M/redbud.[protected]@indus/I

I had booked 3 tickets for going from Amravati to Pune via Redbus dated 16.02.2021
The tickets got confirmed.

redBus mTicket

Route: Amravati to Pune
Ticket No: TQ3E47032270
PNR:[protected]
Travels: Prasanna Purple Grand

Departure: 06:45 PM Feb 16, 2021
Seat Numbers: 13, 14, 16
Total fare paid: Rs.4046.0

But on 15.02.2021, I cancelled the tickets and the company said that the refund of Rs. 3360. 20 will be credited back on my account.
Later the company emailed that the refund is credited on my account.
Your refund of ₹ 3360.20 against your cancelled ticket from Amravati to Pune on[protected] against Ticket no TQ3E47032270 through Prasanna Purple Grand, has been successfully credited back to you.
But when I checked my account, no such amount was refunded.
When I tried to reach out the company, there was no such provision for such type of complaint.
Please help me out for gaining the refunded amount back.

I have tried to book a ticket .but booking unsuccessful.But the payment was taken .herewith i have given my transaction details.

13-Feb[protected]Feb-2021) TO TRANSFER
INB Redbus [protected]IGAKMPZUY9 800.00

please refund the amount

Sir
Iam sreenivasulu I booked ticket on 9-jan-21. Ticket was not comformed.but money debited my account.till now money refound not completed

I have booked a ticket for 16 Feb 2021 accidentally and unable to cancel it.. Also talked with the customer support they mentioned me as per policy they cnt refund.. Neither I was reschedule that ticket nor cncl it.. This is ridiculous

Bus not stop the boarding point, and didn't contact me, I will contact the driver but he said you boarding point is wrong, and he talk to me very much bad. My ticket is waste how I recover this amount.

In redbus, I have paid the payment through phonepe and got the message from bank " your account is debted Rs.2521.50" ( I have been trying to book 3 tickets ( sleeper ka ) in "veera and sree kaleshwari bus", from uravakonda to vijayawada for 13th feb, but I didn't get conformation message and the tickets are also not booked, please help me as soon as possible 14th morning I need to report at my college, please refund me my money, it is very important to me.

Dear Sir, I want to register a complaint regarding my travel(REDBUS.IN). I booked a ticket with Redbus for 13th Feb travel (Chennai to Dindigul for a pilgrimage trip and returned date on 14th Feb with different bus) for Lukshmi Narayan Travels and refer the PNR LNTL299C2333.. I got the SMS/email (11th Feb date of incident) from Redbus and stating that the ticket was cancelled and amount will be credited into your account like that. Then called customer care number and they simply stating that, we have rights to cancel the ticket at any time without your knowledge like that.. I was frustrated and they didn't speak about genuine / Politely. Pls find attached My trip details, 13th Feb and Return on 14th Feb and called trip as well for reference.

They said they will refund if I book another ticket within half an hour which I did. There too they charged rs 100 more. And for the previous ticket that I cancelled within 15 mins of booking they charged me Rs 390 more. There customer care can never be reached. Is this a service or extorting money?

On 25/01/2021 bus got cancelled of ticket no: TQ2S37996675.
Even after several calls to redbus, they have not yet issued refund.
I request redbus to refund my funds at the earliest.