Redbus — Disgusting bus service

I have booked a bus travel from dehradun to delhi on 20th march.
Shri Hare Rama Travels
Order Reference Number [protected]
Booking Id 47BA5ZPF
PNR 47BA5ZPF
Booking Date 19 Mar 2022 12:27:48
Amount Paid Rs. 1, 887.9
Complaints found
- Bus was not on time. We boarded the bus after walking 500 mtrs
- bus condition is pathetic. Its too hot and the basic requirement AC not working
- AC not working
- bus is picking people from normal stoppage without booking
- we have already informed redbus over facebook but no action was taken
- seats are not cleaned
- its like a local bus
- disgusting service